Serra Plaza Hotel

Hotels
Independent
8.8 (5 reviews)
Praça Luís Nogueira, 107, Centro, Serrinha, BA, 48700-000 , Serrinha , BR

Facilities

Free breakfast
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Free breakfast
Smoke-free property
Free English breakfast
Designer stores on site
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice breakfast
Good service
Cons:
Room structure issues
Inconsistent cleanliness standards
Lack of spa services
Mixed room setup

Categories

Cleanliness
5.5
Mixed reviews on cleanliness, with some guests highlighting poor bathroom hygiene.
Service
7
Overall positive feedback on service efforts, though some issues with equipment controls reported.
Location
8
Guests appreciated the hotel's convenient location near key attractions and public transport.
Room Quality
6
Mixed reviews on room quality, with complaints about room structure and maintenance.
Amenities
7.2
Satisfactory amenities with a notable lack of spa services mentioned by some guests.
Value for Money
6.9
Mixed opinions on pricing, with some guests feeling it was high for the services offered.
Food and Beverage
8
Positive reviews on breakfast and restaurant services but suggestions for more variety.
Overall Experience
7.5
Most guests had a positive experience and would recommend the hotel, with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-22 17:23

Property Description

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a vending machine. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Terrace with Views, Complimentary Breakfast, Convenient Services. Plan your stay at Serra Plaza Hotel for a central location and convenient amenities.

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.8
Based on 5 reviews
Cleanliness: 5.5
Service: 7
Location: 8
Room Quality: 6
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 8
Overall Experience: 7.5
M
MARIA
8
Pros:

Fiquei apenas 7 horas no hotel. Hotel simples em região comercial central da cidade. Muito bom para pernoite ou curto período.
Pontos positivos: atendimento na recepção, cama, preços do frigobar. Não estive no café da manhã. Ponto negativo: acessibilidade. Entrada do hotel e acesso aos quartos são através de escadas.
Ponto negativo:

2023-11-25 via Nuitee
T
Társio Roberto
10
Pros:

O hotel é muito bem localizado, um excelente atendimento e muito limpo

2023-11-25 via Nuitee
T
Tim
10
Pros:

Location

2022-01-24 via Nuitee
M
Marcos emanoel
8
Pros:

Bastante razoável.

2021-08-22 via Nuitee
V
Verified traveler
8
Pros:

Razoável. Pousada básica. Ar condicionado funcionando bem. Cadê da manhã sem muitas variedades. Uma observação para quantidade de tomadas, apenas uma no quarto e tbm não tinha no banheiro.

2021-05-31 via Nuitee