InTown Suites Extended Stay Jacksonville FL - Baymeadows

Hotels
5.8 (90 reviews)
8555 Baymeadows Way , Jacksonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Paid WiFi
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Good location access
Cons:
Dirty rooms
Rude service
Safety concerns

Categories

Cleanliness
3.94
Numerous reviews indicated severe cleanliness issues, including dirty rooms, roaches, and a general lack of sanitation.
Service
8.41
Service was generally described as rude, but there were some positive mentions about the front office staff.
Location
6.95
Location is accessible, but indicated to have safety concerns with addicts present.
Room Quality
4.9
Rooms were reported to have severe maintenance issues including damage and uncleanliness.
Amenities
5.93
Alluded to a lack of essential amenities such as towels and breakfast that were expected.
Value for Money
4.89
Many guests felt the cost was too high for the quality and conditions of the hotel.
Food and Beverage
4.94
No food or beverage services were reported, which was disappointing for guests.
Overall Experience
6.41
Overall experiences were largely negative, with multiple guests expressing dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-06 14:50

Property Description

Modern Extended Stay Accommodation
Located in the vibrant SE Jacksonville-Baymeadows district, InTown Suites Extended Stay Jacksonville FL - Baymeadows offers convenient access to top attractions such as Mandarin Museum and Theatre Jacksonville. Guests can enjoy comfortable air-conditioned rooms with a kitchen and flat-screen TV, providing a true home-away-from-home experience. The hotel's proximity to Museum of Science & History and Cummer Museum of Art and Gardens makes it an ideal choice for culture enthusiasts. With prime amenities like bed linen and towels provided in each room, guests can relax and unwind effortlessly. Book now for a seamless extended stay experience in Jacksonville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and costs USD 2 per 24 hours.

Location

Guest Reviews

5.8
Based on 90 reviews
Cleanliness: 3.94
Service: 8.41
Location: 6.95
Room Quality: 4.9
Amenities: 5.93
Value for Money: 4.89
Food and Beverage: 4.94
Overall Experience: 6.41
W
William • couple • us
10
Pros:

Everything

Cons:

Everything

2026-01-29 • via Nuitee
J
John • solo_traveller • us
10
2026-01-20 • via Nuitee
A
Aaron • couple • us
8
I have enjoyed my stay and I have extended
Pros:

The lady in the front office has been here a long time I didn't know that she was the property manager I found that out when I extended my visit and I was just like to say that she is very pleasant every time I see her she's very welcoming and helpful. She can relate to guests which is very important. And also I like that I booked the room a week ahead of time and ask for a ground floor room and I was given that with no arguments so I do like this room there are some rules but they're not super crazy and I can see why they may have been put in place. Also one very important the thing was that the lady that manages this property let us check the room before we even made a payment to make sure that we were happy with the room which I really like and appreciated

Cons:

The only thing that I would have liked is to have the option for amenities I'm so dry so it pay for clean towels things like that but it's okay

2026-01-19 • via Nuitee
A
Amelia • family_with_children • us
4
Pros:

Nothing

Cons:

Nothing

2026-01-19 • via Nuitee
B
Bovin • couple • us
1
I will not go back to that hotel property to stay
Pros:

It ok it felt like a hotel in the hood I thought it was going to be better then that I was upset that I had to pay $100 dollars for that

2026-01-04 • via Nuitee
N
Nader • couple • us
1
I couldn’t stand 10 minutes in the room then I canceled and lost one night for nothing
Pros:

Nothing

Cons:

Smells cigarettes every where

2025-12-30 • via Nuitee
O
Osborne • couple • us
10
2025-12-24 • via Nuitee
A
Amber • solo_traveller • us
1
Pros:

Restaurants in the area easy access to service stations

Cons:

Every room non smoking in all is filled with smoke.If you have allergies or asthma DO NOT SLEEP HERE rooms are not cleaned doors filled with dirt and dust sheets stained and roaches are really bad .If you are traveling alone DO NOT STAY HERE .ITS NOT SAFE.Addicts live at this location.I booked and payed and only stayed 1 hr before I realized I wasn’t safe and Room was to filthy to even take a shower in.Dont walk away RUN and STAY AWAY from this place

2025-12-12 • via Nuitee
R
Risha • family_with_children • us
8
2025-12-06 • via Nuitee
S
Solange • couple • us
3
2025-11-15 • via Nuitee
J
Jasmine • couple • us
8
2025-10-06 • via Nuitee
V
Vinicius • solo_traveller • br
2
2025-10-05 • via Nuitee
J
Jordan • couple • us
1
Horrible
Pros:

Nothing

Cons:

The only thing I could say is that looks nice on the outside, but it is horrible on the inside. Roaches rooms are dirty and disgusting water damage everywhere. Things are broken. Staff is rude when they bring the problems up. They don’t give us any amenities no toilet paper no towels no nothing

2025-10-04 • via Nuitee
R
Reaves • family_with_children • us
1
it was the worst stay ever my son was not happy either
Pros:

There was no breakfast which was sad I really thought there was breakfast here

Cons:

A cleaner room work T.V. better staff hospitality, I took a shower the first night there was a worm crawling around the outside of the shower, there roaches in the furniture of the rooms, I still haven't received my deposit for this. the office manager is so rude he doesn't speak. the power went out no accommodations for that or even offered. you can't even sit in your car and have a conversation they tell you can't sit in your car. management admitted to me that they had a lot of unsafe things going on the property in the pass but their ways of controlling that without making others feel unsafe or unwanted.

2025-09-16 • via Nuitee
D
dp • solo_traveller • us
10
Pros:

Ok

Cons:

Ok

2025-07-09 • via Nuitee
M
Melissa • couple • us
7
2025-07-02 • via Nuitee
R
Racheal • young couple • us
5
Passable
2025-06-24 • via Nuitee
T
Tiara • young couple • us
10
Exceptional
2025-06-11 • via Nuitee
A
Amber
2
Horrible never go to this hotel
Pros:

People are like robots don't care about how you want to feel like being at home they just want to run you like you have no rights at all and lie about the cost of the rooms charge additional fees when you get there that why I boom through y'all so I don't have to pay an outrageous deposit

2025-05-31 • via Nuitee
F
Freeman • review category business travellers • us
8
i am still here for several more weeks
Pros:

The general manager Katrina is awesome

Cons:

you are responsible for your own utensils pot and pans toilet tissue and towels. no housekeeping on the first floor.

2025-05-30 • via Nuitee