Ergun Hotel

Hotels
Independent
5.2 (55 reviews)
Bostanci Pinari Cad. 803/1, Alanya, Antalya, 07400 , Alanya , TR

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Library
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited food variety

Categories

Cleanliness
2.7
Multiple mentions of dirty rooms and poor housekeeping.
Service
7.2
Staff were described as friendly and professional, though there were issues with handling complaints.
Location
7.7
Positive feedback regarding the location being close to the beach and attractions.
Room Quality
3.7
Issues with room amenities and setup, including lack of warm water and uncomfortable beds.
Amenities
4.7
Amenities were generally lacking, particularly the small pool and limited options.
Value for Money
6.2
Good price for basic services, but quality does not fully match expectations.
Food and Beverage
3.7
Food variety and quality were cited as complaints by guests.
Overall Experience
5.7
Mixed experience, with highlights on staff and location, but significant cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:59

Property Description

Immerse yourself in the vibrant allure of Ergun Hotel, where comfort meets convenience in the heart of Alanya.

Recreational Amenities
Dive into relaxation with our seasonal outdoor pool or unwind on the terrace while soaking in breathtaking views. Our barbecue grills promise delightful evenings with family and friends.

Dining Delights
Indulge in a delectable culinary experience with our all-inclusive dining options. Savor meals at our onsite restaurant, enjoy 24-hour room service, or sip a drink at our cozy poolside bar.

Comfort and Connectivity
Stay in one of our 62 air-conditioned rooms, each featuring a private balcony, LCD television, and minibar. With complimentary Wi-Fi and laundry services at your convenience, you’ll find everything you need for a restful stay.

Book your extraordinary escape at Ergun Hotel today!

Important information:

  • The seasonal pool will be open from April to October.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

5.2
Based on 55 reviews
Cleanliness: 2.7
Service: 7.2
Location: 7.7
Room Quality: 3.7
Amenities: 4.7
Value for Money: 6.2
Food and Beverage: 3.7
Overall Experience: 5.7
T
Tuula family_with_children fi
9
2025-11-26 via Nuitee
K
Kake1984 couple dk
5
Eneste positive er beliggenhed og personalet
Pros:

Beliggenheden er god og personalet er venligt

Cons:

Ingen varm vand, maden er ensformigt og kold. Selv suppen er kold. Madrasserne var skæve. Så man får ondt i ryggen. Der er meget lydt og elevatoren er mega langsom. Ikke den rengøring af værelset som lovet/forventet. Samt ikke udskiftet sengetøj. Måtte flere gange ned og bede om mere wc papir. Fik skiftet håndklæde 2 gang mens vi var der fra 28/9 til den 9/10 og vi måtte bade i kold vand. De små håndklæder fik vi skifter 1 gang og 2 gang de store blev skiftet fik vi ik nogle små igen.
Der er ik meget lys på værelset så det er meget mørkt værelse. Vi havde bestilt med en dobbeltseng og en enkelt. Men fik med 3 enkelt senge

2025-10-11 via Nuitee
M
Mariska family_with_children nl
8
Teamuitje met 4 meiden!
Pros:

Eten was super! Iedere dag iets anders. Veel variatie, vers. Personeel beleeft en vriendelijk. Locatie geweldig, alles dichtbij.

2025-10-10 via Nuitee
L
L3126ZYmorgand Couples
6
Ergun Hotel & Alanya experience
Pros:

The hotel was very clean and modern, the room was nice and it was a very good price. The night time reception Denis was particularly helpful and pleasant to speak with. The all inclusive buffet was okay, my partner who eats almost anything didn’t have any complaints, however myself who is quite a picky eater didn’t have a lot of options to offer. After day 2, my partner started to complain about the food being mostly the same food every day, so not much variety. The bar only included a limited selection of alcohol we could have on the all inclusive , everything else was extra, and as for someone who doesn’t like strong spirts or beer, this was quite disappointing. The pool was very small and the water stung my partners eyes, not sure why, but not ideal for people who enjoy the pool or kids. My partner also bought a souvenir parrot statue which was lost after the maid came in whilst we were gone. It was most likely mistaken as rubbish as it was in a plastic bag however the maid should have been more vigilant and we received no compensation from the hotel and we were told they couldn’t do anything about it. As for the area, it was very close to the beach, but be careful as we both badly hurt our feet at cleopatra beach as the rocks are very sharp, however the OCCO beach club nearby was amazing and cheap with clean pool water,DJ and sun bed service. The 2nd beach was fine but was not nearly as popular and was near the party boat docks. There is lots of shops and restaurants around. Be careful with these places, as they will try to charge you way more than the original price and if you decide you don’t want to buy anything they may start to get aggressive.

*photos of beach and beach pool club

2025-10-07 via Tripadvisor
I
Iveta extended_group cz
9
Líbilo se nám zde , jenom ten výtah 😀
Pros:

Poloha hotelu, restaurace a bazén.

2025-10-06 via Nuitee
A
Ammar extended_group jo
8
2025-10-02 via Nuitee
M
Mititel family_with_children md
10
2025-09-14 via Nuitee
A
anaaX1611MY Family
2
terrible experiance
Pros:

We came 04.september around 00.30h , and we were told that our room isnot ready due to techincal reasons (?!) , so they moved us to Temiz hotel for one night,and the room was terrible,like in horor movie.In the morning we came back to Ergun and we enter our room 210,dusty sink,dirty floor,dirty windows,towels are not changed for 5 days,room was cleaned only once during our stay.Restoraunt is also poor,for breakfast almost nothing,for lunch and dinner you can find something to eat,but it is better go to backery for breakfast and in restoraunts for lunch and dinner.

2025-09-11 via Tripadvisor
M
mariokK2329MX Family
10
Great hotel with couple beaches nearby.
Pros:

Friendly and professional staff. Food is decent. We were welcomed by Kadir, who went out of his way to make our stay enjoyable.There is a public beach near which isn't the cleanest, there is 2 other beaches (Damlatas and Cleopatra) which are little further away then public beach but they are clean. Definitely recommend this place, great value for price.

2025-09-11 via Tripadvisor
2
255evelinaw Friends getaway
10
Best hotel!
Pros:

We were very happy with this hotel. The staff was really friendly. The food was good for the cheap price, There was something new to eat Evert day. Very central hotel near Town and cleopatra beach.
We want to special Thank KADIR. He was very professional and friendly! Always happy and very helpful with the guests!
/ the girls from Sweden from last week🩷

2025-09-10 via Tripadvisor
C
Closca couple ro
8
2025-09-09 via Nuitee
4
419przemeks Couples
2
Keep away
Pros:

Location is very good.
Very poor food with small choice.
Bar was open to 10pm, Sometimes at 9pm there was no beer.
Dirty room and bathroom.
Cleaners change towels and blankets for dirty ones. The last one we got with blood.
Love holidays guid man is a scam bag, selling trips took money and dissappear.
On trips we spoke with tourists from different hotels about price. Everyone paid different price.
In alanya is a lot travel agency's go there don't buy anything in hotel.

2025-08-31 via Tripadvisor
B
Botan family_with_children iq
7
Good.
Pros:

Location was good, staff were nice and since I'm Kurdish, and some of thier staff were Kurdish and for communication was much easier. Also, they have parking for the car.

Cons:

It was not a hot water in the morning for shower and they don't provide water in the room, you have to take empty bottle to take it to the resturant to refill it and no internet, only pay 3 euro per day per device. Since I'm middle east, the food wasn't the best.

2025-08-20 via Nuitee
V
verasbg Friends getaway Belgrade
10
Good location for youngsters.
Pros:

Good hotel, excellent location, in center, near bars, restaurants and clubs so it is recommended for young people. Room was clean and decent. Food choice needs a bit of improvement but it was fresh and very tasty. 10 minutes walk to nearest beach. Hotel staff was great:))

2025-08-16 via Tripadvisor
E
Ercan_U extended_group tr
7
2025-08-10 via Nuitee
S
Sara family_with_children rs
9
Pros:

Food was delicious, stuff was great and lovely, Bazar is infront of hotel

Cons:

Other guest behavior at night

2025-07-28 via Nuitee
D
D5787SRwayneb Couples
6
Ok for cheap holiday
Pros:

Gonna be honest as I can but with the hotel was clean and kept nice staff was really helpful and friendly would go above and beyond to help kadir was the best by far he was always around morning noon and night and would help what ever the time or issue as for the all inclusive that’s where the problems lie they would let u have gin vodka beer red and white wine and was only allowed 1 drink at a time the bar downstairs wasn’t all inclusive so u had to pay for drinks the pool was quite small just a bit bigger than a bath and there was only 8 sun loungers and was always full the food was nice but mainly salads there was fresh fish and meat cooked for dinner and there was no snack bar so set meals only breakfast was simple and cereals was stale

2025-07-24 via Tripadvisor
A
amandabA4954NJ NONE
6
Pros:

I want to be as fair and honest as possible with this review so u can decide if it's right for you, the best thing about this hotel was the staff they're so lovely including the cleaning staff, they can not do enough and will go above and beyond, the bosses son will try persuade u to go to his shop and he will give u the best price for any inconvenience you may have had to deal with in the hotel. (Just another selling tactic) But that aside the staff, especially kadir are 5 star. The hotel including the rooms where clean and maintained and it's local to everything, markets, shops, beach, Macdonalds and Burger King (which u will probably need if you're here all inclusive), speaking of which you get breakfast lunch and dinner if you are late then you can make do with what is left, if you want the "free" wifi then you need to go downstairs to the bar where u have to pay for your drinks in an all inclusive hotel but if you want your all inclusive drinks you have already paid for then you have to pay £3 a day for the "free" wifi, food is very very limited, the meat that was served fresh was lovely but you only had the choice of 1 meat and the rest of the "buffet" was very questionable, desert was either fruit or the choice of 2 very sweet sponge cakes, but the guy in the shop across from the hotel made us cheese and onion Toasties for free offered us tea and everything, lovely man. The pool is no bigger than a bath tub 🤣 and you can't splash coz it will make the steps wet, there are only 8 sunbeds and even when asked if they could open up a section next to the bar/pool so we can get the sun and sit with our drink we where told no. Drinks where limited to beer, vodka, gin or wine with the choice of cheap coke and sprite. So if you want a clean hotel and plan on eating and drinking elsewhere and don't want to use the sunbeds or pool then this would be the perfect hotel however if you are coming with kids and want to spend a day at the hotel or sunbathe and don't want to spend money on food and drinks then this hotel is definitely not for you. Cocktails are £8 each as well as beers etc too

2025-07-24 via Tripadvisor
Елис couple be
5
Pros:

За тази цена имаше разнообразна храна.

Cons:

Леглата не бяха удобни на моето легло се усещаше пружината .

2025-07-23 via Nuitee
Y
Yuliia family_with_children ua
3
Питание и персонал были на хорошем уровне, но в остальном — особенно в вопросах гигиены — отель сильно разочаровал. Повт
Pros:

Персонал был дружелюбный, всегда приветлив. Питание тоже порадовало — разнообразное и вкусное.

Cons:

Уровень чистоты — просто ужас. Мы лично видели, как уборка проводилась формально: моющее средство просто разливали на пол, тряпку макали в унитаз, надевали на швабру и быстро проходились по свободному участку. Зеркала и поверхности были в пыли — я всё убирала сама.
Постельное бельё не меняли ни разу за все 11 дней, хотя я специально молчала, чтобы проверить — и действительно, так и не поменяли.
Отдельный шок — детская кроватка, которую нам принесли: старая, неопрятная, в жутком состоянии. У меня есть фото, я его отправляла — и все, кому показывала, были в шоке, что такое вообще дают ребёнку в отеле.

2025-07-20 via Nuitee