Stay Hotel Lisboa Centro Chiado

Hotels
8 (2304 reviews)
Rua do Crucifixo 57 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Basic breakfast options
Lack of bathroom privacy

Categories

Cleanliness
7.39
Several reviews mentioned cleanliness with some concerns, particularly with room service efficiency.
Service
8.36
Reviews consistently praised the staff as friendly and helpful.
Location
8.9
Multiple reviews highlighted the excellent location near major attractions and transportation.
Room Quality
7.85
Rooms were described as spacious and comfortable, though some notes on sound insulation and privacy were made.
Amenities
7.38
Basic amenities received mixed feedback, particularly regarding breakfast options and bathroom privacy.
Value for Money
8.34
Good pricing noted for the level of service and location.
Food and Beverage
7.89
Breakfast options were generally considered good but with room for improvement.
Overall Experience
7.86
Overall experience was positive with many guests expressing a wish to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:09

Property Description

Central Location in Lisbon

Located in the heart of Lisbon, Stay Hotel Lisboa Centro Chiado offers a convenient stay for guests looking to explore the city. With easy access to popular attractions and the comfort of modern amenities, this hotel is the perfect choice for your stay in Lisbon.

Comfortable Rooms and Convenient Services

The hotel provides air-conditioned rooms with essential amenities such as free WiFi, flat-screen TVs, and private bathrooms. Guests can enjoy free bikes, a shared lounge, and room service during their stay. The 24-hour front desk ensures that all needs are met promptly and efficiently.

Delicious Buffet Breakfast and Nearby Attractions

Start your day with a delicious buffet breakfast served daily at the hotel. Explore nearby points of interest including Commerce Square, Rossio, and St. George's Castle. With its prime location and excellent services, Stay Hotel Lisboa Centro Chiado is the ideal choice for your stay in Lisbon.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2304 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
I
Izabela • family_with_children • ie
10
Pros:

Perfect place.

2026-04-04 • via Nuitee
R
Rodolfo Barchi • family_with_children • ec
8
Muy buen hotel en Chiado, donde encuentras todo y buena comodidad
Pros:

Hotel muy bien ubicado en el corazon de Chiado, fue nuestra primera vez en Lisboa y no sabia que hotel tomar, así que tomamos este hotel por sugerencia de las personas, y estuvo muy bien, muy centrico, y muy cómodo, el precio estaba bien por noche, pero el desayuno era bastante basico, pero en resumen, es un hotel muy bueno

Cons:

Tal vez el desayuno necesita mas opciones, pero estaba bien

2026-04-04 • via Nuitee
K
Kika • couple • pt
10
2026-04-03 • via Nuitee
Y
Yavuz • couple • tr
9
The staff are very friendly and welcoming, the location is excellent, and the rooms are spacious and comfortable.
Pros:

Room comfort

Cons:

Breakfast

2026-04-03 • via Nuitee
D
Diogo • solo_traveller • pt
10
2026-03-31 • via Nuitee
Q
Quentin • extended_group • fr
5
Pros:

L'emplacement est plutôt bon

Cons:

L'établissement ne mérite pas ses 4 étoiles.
Chambre avec une grosse tâche d'humidité au mur - ni ménage, ni passage dans la chambre durant le séjour
Personnel de l'accueil agréable mais le service n'est pas niveau pour autant

2026-03-31 • via Nuitee
V
Von Ancken • couple • br
9
Voltaria com prazer
Pros:

Localizacao

Cons:

Camas separadas

2026-03-30 • via Nuitee
I
Isabel • family_with_children • es
9
Pros:

La ubicación y la atención de la Srta. Patricia en recepción que fue excelente

Cons:

Las almohadas , no tener zona reservada para cargar y descargar maletas y no tener bar para tomar algo entre salida y salida.

2026-03-30 • via Nuitee
A
Aida • couple • es
9
2026-03-30 • via Nuitee
S
Sabina • couple • it
7
2026-03-30 • via Nuitee
S
sebastien • solo_traveller • fr
4
Pros:

tres bruyant

2026-03-30 • via Nuitee
A
Andy • couple • be
10
2026-03-28 • via Nuitee
A
Alessandro • couple • br
10
2026-03-26 • via Nuitee
R
Roberta • couple • it
6
Pros:

La posizione è eccellente

Cons:

Colazione scarsissima. Scesi alle ore 09:00 non c'era pochissimo e nulla è stato rifornito.
Staff: una ragazza molto professionale, un'altra (quella della mattina) veramente scortese e poco professionale.

2026-03-24 • via Nuitee
L
Laurina VE • couple • es
8
Bien ubicado - Trato excepcional
Pros:

La ubicación y el trato del personal del hotel.

2026-03-24 • via Nuitee
R
Roberto • family_with_children • es
7
En general la instancia bien per la ubicación y la habitación que nos dieron pero desayuno malo
Pros:

La ubicación

Cons:

El desayuno pesimo no es de hotel de 4 estrellas

2026-03-23 • via Nuitee
L
Leanne • couple • ie
10
2026-03-22 • via Nuitee
W
Wojciech • family_with_children • pl
8
2026-03-22 • via Nuitee
T
Thiago • family_with_children • br
9
Pros:

Localização excelente. Hotel novo, quarto amplo e limpo. Atendimento burocrático/inflexível , porém, segue elogio para o Recepcionista André, sempre educado e simpático. Disponibilizam espaço para guardar as malas. Atendeu nossas necessidades, mas nao encantou. Voltaríamos? SIM, sem dúvidas.

Cons:

Ja mencionei no campo anterior . Só mais um novo comentário: No nosso quarto, o banheito era aberto, sem porta e todo de vidro, aqui somos casados, sendo assim nao houve problema, mas para quem tem questões com intimidade pode ser um ponto.

2026-03-18 • via Nuitee
N
noemi • extended_group • it
10
Pros:

Posizione ottima, siete nel centro di Lisbona, hotel pulito e curato! Personale educato, letti comodi e locali puliti.

2026-03-17 • via Nuitee