Stay Hotel Lisboa Centro Chiado

Hotels
8 (2347 reviews)
Rua do Crucifixo 57 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Basic breakfast options
Lack of bathroom privacy

Categories

Cleanliness
7.39
Several reviews mentioned cleanliness with some concerns, particularly with room service efficiency.
Service
8.36
Reviews consistently praised the staff as friendly and helpful.
Location
8.9
Multiple reviews highlighted the excellent location near major attractions and transportation.
Room Quality
7.85
Rooms were described as spacious and comfortable, though some notes on sound insulation and privacy were made.
Amenities
7.38
Basic amenities received mixed feedback, particularly regarding breakfast options and bathroom privacy.
Value for Money
8.34
Good pricing noted for the level of service and location.
Food and Beverage
7.89
Breakfast options were generally considered good but with room for improvement.
Overall Experience
7.86
Overall experience was positive with many guests expressing a wish to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:09

Property Description

Central Location in Lisbon

Located in the heart of Lisbon, Stay Hotel Lisboa Centro Chiado offers a convenient stay for guests looking to explore the city. With easy access to popular attractions and the comfort of modern amenities, this hotel is the perfect choice for your stay in Lisbon.

Comfortable Rooms and Convenient Services

The hotel provides air-conditioned rooms with essential amenities such as free WiFi, flat-screen TVs, and private bathrooms. Guests can enjoy free bikes, a shared lounge, and room service during their stay. The 24-hour front desk ensures that all needs are met promptly and efficiently.

Delicious Buffet Breakfast and Nearby Attractions

Start your day with a delicious buffet breakfast served daily at the hotel. Explore nearby points of interest including Commerce Square, Rossio, and St. George's Castle. With its prime location and excellent services, Stay Hotel Lisboa Centro Chiado is the ideal choice for your stay in Lisbon.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2347 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
R
Roxanne • solo_traveller • us
10
Pros:

The staff were helpful, sharing fun things about the city. The location was great. Central, walkable and easy to get to. The room was nice and big.

2026-05-08 • via Nuitee
M
Massimiliano • family_with_children • it
7
Non credo di ritornarci il prossimo anno
Pros:

La posizione Centrale è molto comoda.
Le ragazze dell’accoglienza giornaliera sono state cortesi.

Cons:

Gli infissi non sono insonorizzati e quindi i rumori notturni si sentono eccessivamente (ragazzi del Pub fino a tarda notte; raccolta della spazzatura, ecc). La camera era fredda e la prima notte l’abbiamo trascorsa con i giubbotti indosso, raffreddandoci. La ragazza dell’orario colazione, per due giorni è stata scortese e poco professionale (ci ha rimproverato per aver usato una cialda per un caffè invece che usare una cialda per due caffè… assurda. Ha addirittura contato quanti pezzi prendevamo di dolci. Mai vista una cosa simile.

2026-05-06 • via Nuitee
J
Joshua • family_with_children • us
6
2026-05-04 • via Nuitee
N
Naiyra • couple • nl
9
Fijn verblijf dichtbij openbaar vervoer en centrum
Pros:

De locatie is super. Dichtbij de metro, bus en trein. Dichtbij het centrum en veel bezienswaardigheden zijn door de ligging makkelijk te bereiken. Ook de kamers waren netjes en groot. Fijn bed en douche.

Cons:

Niets

2026-05-04 • via Nuitee
G
Giorgio • couple • it
8
2026-05-03 • via Nuitee
M
Mike • solo_traveller • gb
6
Adequate for the purpose but below average overall
Pros:

Location. Nice check in staff. Good lift.

Cons:

Room was funny shape and awful view. Virtually no room to walk round bed so kept banging into TV. V basic items like tea/coffee, soap shampoo etc akin to a cheap motel. Water took 3-4mins to get hot. Very spartan decor.

2026-05-03 • via Nuitee
R
Remke • solo_traveller • nl
8
Pros:

De locatie was perfect!

Cons:

's avonds was er niets meer te beleven in de bar beneden. Jammer!

2026-05-03 • via Nuitee
C
Carlos • solo_traveller • cr
8
Por ubicación el mejor
Pros:

La ubicación estábamos al costado de la estación de baxia chiado, fácilmente caminable para todas direcciones. El hotel estaba en una zona relativamente plana, otros hoteles hay que subir muchas escaleras y este no, lo recomiendo por la ubicación

Cons:

La variedad del desayuno, era bueno y cumplía pero no tenían mucha variedad

2026-05-01 • via Nuitee
A
Anneke • solo_traveller • nl
10
Fijn verblijf in Lissabon
Pros:

Fijne en comfortabele kamer, vriendelijk personeel en een goed verzorgd ontbijt. Het metro station en de tram halte zijn vlak bij. De ligging van het hotel is goed waardoor je ook veel te voet kunt doen.

2026-05-01 • via Nuitee
R
Rosa Anna • couple • it
6
Ottima posizione, letto comodo ma non servizi per un 4 stelle.
Pros:

Posizione Hotel centrale e letto molto comodo.

Cons:

Pessima la scelta del bagno in camera, diviso solo con un pannello a vetri. Poca privacy dalle finestre, affacciavano dentro gli appartamenti del palazzo di fronte. Servizi non adeguati per un 4 stelle

2026-04-30 • via Nuitee
V
Vitor Jorge • solo_traveller • pt
10
2026-04-30 • via Nuitee
F
FRANCINE • family_with_children • fr
10
Pros:

L'hôtel est situé à 50m du métro, 100m du tramway.
En centre ville mais L'hôtel est très bien insonorisé.
Le petit déjeuner est varié et copieux.

2026-04-30 • via Nuitee
M
Maira • extended_group • it
10
2026-04-28 • via Nuitee
J
János • couple • hu
9
Ajánlom, kitűnő szállás!
Pros:

Elhelyezkedés nagyon jó, tiszta, rendezett, tágas! Rengeteg étterem, üzlet a közelben, a híres 28-as villamos egy utcára, a vízpart 2 utcára gyalog. Metrómegálló a szálloda mellett szinte közvetlenül!

Cons:

A szobánk egy kocsmára nyílt ahol hangos meccsnézés és zene volt éjjel 2-ig. Az utcán zsebből árultak “bizonyos élvezeti termékeket” délután-este.

2026-04-28 • via Nuitee
F
Francesca • solo_traveller • it
7
Pros:

Posizione e dimensione della camera

Cons:

Colazione

2026-04-28 • via Nuitee
P
Paul • extended_group • cy
9
2026-04-27 • via Nuitee
I
Irma • solo_traveller • ch
9
Pros:

Super Lage, freundliches Personal

2026-04-25 • via Nuitee
C
Cecilaix • solo_traveller • fr
8
Situation géographique idyllique
Pros:

A moins de 100 m du métro, l'emplacement est idéal, les commerces et restaurants sont présents à la sortie de l'hôtel.
Le personnel est serviable, nos valises ont été gardées avant le check-in qui est à 16h et après le check-out à 12h.
La chambre est grande, le lit immense.

Cons:

Lavabo, douche et toilettes sont directement dans la chambre avec des portes coulissantes en verre transparent entre eux qui ne coupent ni le son ni la vue. Bref, quand vous êtes deux, mieux vaut très bien se connaître car il n'y a aucune intimité possible.
Obligé de fermer les rideaux quand vous êtes dans le coin douche à cause du vis-à-vis.
Les joints de la douche sont à revoir, elle fuit et ça se voit cf photo.
Les luminaires sont à vérifier, un clignote et un ne fonctionne pas.

2026-04-24 • via Nuitee
B
Bartolo • solo_traveller • it
2
Pros:

Position

Cons:

The bathroom because not separated from the rest of the room!

2026-04-23 • via Nuitee
S
Stephen • solo_traveller • gb
9
Pros:

Very comfy mattress. Very quiet (not silent, but..) considering the location

Cons:

See through toilet partition would be wierd if not on your own.

2026-04-23 • via Nuitee