Stay Hotel Lisboa Centro Chiado

Hotels
8 (2465 reviews)
Rua do Crucifixo 57 , Lisbon , PT
+351 21 116 4170

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Basic breakfast options
Lack of bathroom privacy

Categories

Cleanliness
7.39
Several reviews mentioned cleanliness with some concerns, particularly with room service efficiency.
Service
8.36
Reviews consistently praised the staff as friendly and helpful.
Location
8.9
Multiple reviews highlighted the excellent location near major attractions and transportation.
Room Quality
7.85
Rooms were described as spacious and comfortable, though some notes on sound insulation and privacy were made.
Amenities
7.38
Basic amenities received mixed feedback, particularly regarding breakfast options and bathroom privacy.
Value for Money
8.34
Good pricing noted for the level of service and location.
Food and Beverage
7.89
Breakfast options were generally considered good but with room for improvement.
Overall Experience
7.86
Overall experience was positive with many guests expressing a wish to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:09

Property Description

Central Location in Lisbon

Located in the heart of Lisbon, Stay Hotel Lisboa Centro Chiado offers a convenient stay for guests looking to explore the city. With easy access to popular attractions and the comfort of modern amenities, this hotel is the perfect choice for your stay in Lisbon.

Comfortable Rooms and Convenient Services

The hotel provides air-conditioned rooms with essential amenities such as free WiFi, flat-screen TVs, and private bathrooms. Guests can enjoy free bikes, a shared lounge, and room service during their stay. The 24-hour front desk ensures that all needs are met promptly and efficiently.

Delicious Buffet Breakfast and Nearby Attractions

Start your day with a delicious buffet breakfast served daily at the hotel. Explore nearby points of interest including Commerce Square, Rossio, and St. George's Castle. With its prime location and excellent services, Stay Hotel Lisboa Centro Chiado is the ideal choice for your stay in Lisbon.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8
Based on 2465 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
M
Michael • family_with_children • ca
10
2026-10-23 • via Nuitee
Z
Zaruhi • solo_traveller • am
9
Pros:

Clean room, friendly staff, right next to the metro station.

2026-10-23 • via Nuitee
J
Juan Carlos • family_with_children • co
9
Good place very well located
Pros:

Very well located and an spacious room

Cons:

All was good

2026-10-22 • via Nuitee
H
Hans • couple • no
4
Hadde høyere forventninger
Pros:

Manglet det meste,kald kaffe, ansatte kranglet med hverandre under hele frokosten 21,10. Manglet kart over Lisboa. Manglet safe på rommet

Cons:

Har nevnt det over

2026-10-21 • via Nuitee
P
pierre • couple • fr
8
Idéalement placé pour visiter cette belle ville !
Pros:

Hôtel proposant un service correct en ligne avec un tarif attractif. L' emplacement est idéal au centre historique pour visiter cette belle ville !!

2026-10-21 • via Nuitee
A
Angelica • couple • cl
3
Pros:

Solo la ubicación. Las 4 estrellas le sobraban

Cons:

Atención del personal. Ruidos molestos en la calle hasta altas horas de la madrugada. Desayuno horrible. Puzas muy oscuras. Engorroso el sistema para pedir el aseo. Jamás lo calificaría de 4 estrellas

2026-10-20 • via Nuitee
A
Alexander • couple • us
2
2026-10-20 • via Nuitee
C
Claudine • couple • us
5
2026-10-19 • via Nuitee
H
herrie • couple • nl
8
Voor een uitstekende prijs op een hele gunstige locatie
Pros:

Locatie, kamer en perfect ontbijt

Cons:

Gehorigheid straat en badkamer

2026-10-19 • via Nuitee
I
Ina • couple • al
4
2026-10-18 • via Nuitee
L
Li • couple • us
10
2026-10-17 • via Nuitee
G
Grace • couple • au
3
Not a relaxed comfortable stay and would definitely not recommend
Pros:

The proximity to everything in town. The ease of going everywhere

Cons:

The bathroom in the room had NO privacy very disappointing
The shower was disgustingly mouldy
The dresser was all damaged with bits of the surface all scratched away exposing the chipboard underneath
We were 2 people in the room they gave us one tea bag and one chamomile….. told us to buy our own milk. Surely a small pod of milk each and 2 tea bags wouldn’t be that difficult?????

2026-10-17 • via Nuitee
J
Julie • couple • us
8
We had a wonderful stay and the location was extremely convenient.
Pros:

Excellent location.

Cons:

Street noise.

2026-10-16 • via Nuitee
M
Mikayel • couple • am
8
2026-10-16 • via Nuitee
D
Daniela • solo_traveller • ro
7
Pros:

Amplasarea, f aproape de zona centrala a orasului

Cons:

Pentru un hotel de 4 stele, sa nu găsești un minibar sau o sticla de apa la sosire, e dezamăgitor.
Curatenie nu s a făcut în cele 5 zile.
Mobilier zgâriat..
Prețul serviciilor este mult prea mare pentru ceea ce se oferă real

2026-10-16 • via Nuitee
S
Silvia • couple • br
3
Alguns funcionários bons outros não. Cafe de manhã pessimo
Pros:

A cama

Cons:

Chuveiro quebrado

2026-10-15 • via Nuitee
P
Paolo • family_with_children • it
10
2026-10-15 • via Nuitee
F
Francesca • solo_traveller • it
7
Pros:

Mi è piaciuta la posizione

Cons:

Camere piuttosto spartane, con dotazioni essenziali e poca attenzione ai dettagli. Ho richiesto un paio di ciabattine da camera, ma purtroppo non erano disponibili. Anche il kit di cortesia del bagno è risultato insufficiente, composto soltanto da un piccolo flaconcino, una saponetta e una cuffia per la doccia.

Per quanto riguarda la colazione, consiglierei di proporre una maggiore varietà di prodotti e di rendere l'ambiente più curato e accogliente, con tavoli già apparecchiati e una dotazione più completa. Sarebbe preferibile trovare bicchierini di vetro per il caffè e veri cucchiaini per mescolarlo, anziché i bastoncini, oltre a cucchiai e forchette.

2026-10-13 • via Nuitee
C
Claudia • solo_traveller • ch
6
Hotel bien situé mais personnel laisse à désirer
Pros:

L emplacement, les chambres spacieuses, la propreté

Cons:

Notre chambre a eu des coupures de courant, impossible de charger les téléphones.
Le personnel est minimaliste et ne se soucie que peu du client.
Petit déjeuner trop basique pour un 4 étoiles

2026-10-13 • via Nuitee
K
Kerry • couple • gb
8
Pros:

Fabulous location. Perfect for our needs

Cons:

We had no kettle in our room

2026-10-12 • via Nuitee