Stay Hotel Lisboa Centro Chiado

Hotels
8 (2280 reviews)
Rua do Crucifixo 57 , Lisbon , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Basic breakfast options
Lack of bathroom privacy

Categories

Cleanliness
7.39
Several reviews mentioned cleanliness with some concerns, particularly with room service efficiency.
Service
8.36
Reviews consistently praised the staff as friendly and helpful.
Location
8.9
Multiple reviews highlighted the excellent location near major attractions and transportation.
Room Quality
7.85
Rooms were described as spacious and comfortable, though some notes on sound insulation and privacy were made.
Amenities
7.38
Basic amenities received mixed feedback, particularly regarding breakfast options and bathroom privacy.
Value for Money
8.34
Good pricing noted for the level of service and location.
Food and Beverage
7.89
Breakfast options were generally considered good but with room for improvement.
Overall Experience
7.86
Overall experience was positive with many guests expressing a wish to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:09

Property Description

Central Location in Lisbon

Located in the heart of Lisbon, Stay Hotel Lisboa Centro Chiado offers a convenient stay for guests looking to explore the city. With easy access to popular attractions and the comfort of modern amenities, this hotel is the perfect choice for your stay in Lisbon.

Comfortable Rooms and Convenient Services

The hotel provides air-conditioned rooms with essential amenities such as free WiFi, flat-screen TVs, and private bathrooms. Guests can enjoy free bikes, a shared lounge, and room service during their stay. The 24-hour front desk ensures that all needs are met promptly and efficiently.

Delicious Buffet Breakfast and Nearby Attractions

Start your day with a delicious buffet breakfast served daily at the hotel. Explore nearby points of interest including Commerce Square, Rossio, and St. George's Castle. With its prime location and excellent services, Stay Hotel Lisboa Centro Chiado is the ideal choice for your stay in Lisbon.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2280 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
M
marco family_with_children it
8
Pros:

Vicinanza alla Metro e al centro di lisbona

2026-03-14 via Nuitee
L
Leonardo couple it
10
2026-03-14 via Nuitee
Y
Yuriy solo_traveller de
1
Cons:

Stay away. One of the worst hotels to stay in. Definitely not a 4 star hotel and overpriced for what they are offering. Rooms with damaged ikea furniture, windows that don’t properly close near the open shower. Stained furniture and carpets.

2026-03-13 via Nuitee
P
Plamen G Atanasov solo_traveller bg
7
2026-03-10 via Nuitee
S
Stefan solo_traveller de
7
Pros:

Perfekte Lage direkt in der Stadt. Bequemes Bett und freundliches Personal.

Cons:

Wenig Licht im Zimmer und die Baustelle am Haus direkt gegenüber. Das Frühstück war sehr einfach und nicht abwechslungsreich.

2026-03-06 via Nuitee
P
PAMELA extended_group br
10
Acomodação muito confortável, serviço bom, localização excelente, equipe simpatica.
Pros:

Excelente localização, acomodação muito confortável, serviço e equipe excelentes! Fomos muito bem recebidas a equipe sempre muito prestativa, atendimento muito educado e simpatico.

Cons:

Felizmente, não houveram situações que não gostamos.

2026-03-06 via Nuitee
C
Clarissa family_with_children at
8
Cons:

Das Frühstück war sehr variationsarm.

2026-03-06 via Nuitee
L
Lara couple es
8
Buena opción calidad precio
Pros:

Ubicación

Cons:

Limpieza del baño

2026-03-05 via Nuitee
G
Gallo family_with_children ar
10
2026-03-04 via Nuitee
R
Ryan couple ie
9
Pros:

The location was really good and the bed was very comfy. Excellent value for money.

Cons:

The water from the shower wasn't always hot and the noise from the bar across the street can be a bit noisy.

2026-03-04 via Nuitee
V
Vinicius couple br
10
Perfeita
Pros:

Excelente e bem localizado, atendimento maravilhoso!

Cons:

Limpeza e organização

2026-03-03 via Nuitee
S
Susanne solo_traveller de
3
2026-03-03 via Nuitee
A
Angel Eduardo solo_traveller br
9
Great
Pros:

Location

Cons:

They didn’t clean the first night. Hard to find the plates and silverware.

2026-03-02 via Nuitee
S
Salvatore couple it
8
Pros:

posizione centralissima
metro a pochi metri dall'albergo

2026-03-02 via Nuitee
I
Irene couple it
5
Ottima posizione. Scarsa pulizia della camera e soprattutto dei servizi igienici
Pros:

La posizione ottima

Cons:

La pulizia della camera a cominciare dalla moquette ma soprattutto dei servizi igienici

2026-03-01 via Nuitee
A
Angélique family_with_children fr
8
2026-03-01 via Nuitee
A
Antonio family_with_children it
6
Pros:

Colazione buona tranne che per il primo giorno abbiamo trovato il pane per i toast ammuffito
Insomma non era un granché ma nemmeno male pero abbiamo trovato sempre le stesse cose per 3 giorni

Cons:

Non c’è nessun tipo di confort in camera armadio minuscolo senza cassaforte camera praticamente buia perchè non ci sono luci a sufficienza

2026-02-28 via Nuitee
M
markuspizza80 couple cz
9
Pros:

Large room, really sound proofed door, clean everyday, amazing central location, comfortable check-in and check-out in terms of timing (we arrived after midnight)

Cons:

Nothing much: Basically no lighting, large window was providing the entire light needed during the day but at night there were only nightstand light working. Pillows were too big and uncomfortable, fridge a little loud, outside reconstruction loud in the morning and Irish pub playing music late at night. Nothing major anyway.

2026-02-27 via Nuitee
S
Sharon solo_traveller il
6
Good location I will not return to the hotel
Pros:

The advantage of the hotel - it is located in a good and central location.

Cons:

Very old hotel - facilities are not well maintained. I had a water pipe in the middle of the room - every time someone from the upper floors took a shower the water flowed and made noise.
The windows are not soundproof. (There was a lot of noise from outside)

2026-02-27 via Nuitee
S
sabrina couple fr
7
2026-02-27 via Nuitee