Children allowed
Pets allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Good breakfast
Cons:
Noise disturbances
Cleanliness issues
Bad room conditions

Categories

Cleanliness
6.14
Some cleanliness issues reported including a sewage smell and shower leaks.
Service
8.11
Pleasant Croatian staff members; however, foreign staff were indifferent.
Location
9.15
Excellent location in the city center, close to various attractions.
Room Quality
6.6
Music noise and ventilation issues mentioned; poor soundproofing.
Amenities
7.13
Was not satisfactory based on guest expectations, issues with room accessories.
Value for Money
7.09
Price to quality ratio is overall not great considering the issues.
Food and Beverage
8.14
Breakfast was good and satisfactory according to the review.
Overall Experience
7.61
A mixed experience with great location but significant noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:36

Property Description

Central Location and Modern Amenities
Located in the heart of Zagreb, Timeout Heritage Hotel offers a convenient stay with a terrace, restaurant, and bar on-site. Guests can enjoy easy access to popular attractions like the Museum of Broken Relationships and St. Mark's Church.

Comfortable Rooms with Thoughtful Touches
Experience comfort in every room with air conditioning, a flat-screen TV, and a private bathroom stocked with free toiletries and a hairdryer. The hotel also provides breakfast with various options to start your day right.

Convenience and Connectivity
With a 24-hour front desk, airport transfers, and free WiFi, Timeout Heritage Hotel ensures a seamless stay for all guests. Explore Zagreb with ease and return to a welcoming atmosphere at the hotel.

Book now for a memorable stay at Timeout Heritage Hotel Zagreb.

Important information:

This property is located in a pedestrian zone.

Please note that the property has three bars on-site, and guests may experience some noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 3504 reviews
Cleanliness: 6.14
Service: 8.11
Location: 9.15
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 7.61
A
Artene • solo_traveller • es
8
2026-04-25 • via Nuitee
R
Rutherford • solo_traveller • hr
8
Pros:

Lokacija

Cons:

Nema toga

2026-04-21 • via Nuitee
R
Rutherford • solo_traveller • hr
8
Pros:

Lokacija

Cons:

Nema toga

2026-04-21 • via Nuitee
R
Rutherford • solo_traveller • hr
8
Pros:

Lokacja najviše, a i ostalo je sve u redu.

Cons:

Nema toga.

2026-04-21 • via Nuitee
B
Besic • solo_traveller • de
8
Pros:

Nur die.lage

Cons:

Das Eingang ist sehr dunkel
Neben Rezeption war WC sehr dreckig und Alt 🤬🤬🤬

2026-04-20 • via Nuitee
J
Joakim • solo_traveller • se
8
Pros:

Allt var smidigt och dem hade en bra och ärlig info innan man boka.

2026-04-20 • via Nuitee
M
Mujo • solo_traveller • ba
9
2026-04-19 • via Nuitee
M
Maria • solo_traveller • gr
9
2026-04-19 • via Nuitee
R
Rahmani • couple • gb
8
2026-04-18 • via Nuitee
U
ursula • extended_group • de
10
2026-04-18 • via Nuitee
M
Mirjana • solo_traveller • hr
10
Vrijednost za novac
Pros:

Smještaj u centru. Sve upute dobili smo na e-mail preko Booking adrese. Hotel odgovara odmah na upit. Vrijednost za novac. Mi smo se vraćali iz Opatije iz hotela s 4* ,ali izbor jela za doručak je ovdje bio znatno bolji.

Cons:

Osoblje na recepciji govori samo engleski.

2026-04-17 • via Nuitee
İrem • extended_group • tr
10
Pros:

Konumu çok merkezi, kahvaltıda değişken ürünler var. Lezzetli ve yeterli. Odalar ve otel temiz. Odalar günlük temizleniyor.

Cons:

-

2026-04-16 • via Nuitee
P
Pascal-Antoine • family_with_children • gb
7
Pros:

Hotel was exceptionally well situated, in the heart of the city. Beds were very comfortable.

2026-04-13 • via Nuitee
L
Lovro • solo_traveller • hr
10
2026-04-11 • via Nuitee
D
Dominik • solo_traveller • de
10
Pros:

Tuš i ambijenr

2026-04-11 • via Nuitee
H
Hentschel • solo_traveller • de
8
2026-04-11 • via Nuitee
J
Janni • couple • se
6
Great nightclub wibe stay, but no sleep before 4am here
Pros:

Very nice room and great location

Cons:

It’s a nightclub in the same building, great if you want to party until it closes at 4. I was there until 1am and then I needed sleep beforehand early start but I could just hear ounts ounts ounts 🤣

2026-04-09 • via Nuitee
J
Juan F Cuesta • family_with_children • dk
8
2026-04-07 • via Nuitee
R
Rafid • extended_group • nl
1
2026-04-07 • via Nuitee
E
Emilien • solo_traveller • fr
8
2026-04-03 • via Nuitee