Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Good breakfast
Cons:
Noise disturbances
Cleanliness issues
Bad room conditions

Categories

Cleanliness
6.14
Some cleanliness issues reported including a sewage smell and shower leaks.
Service
8.11
Pleasant Croatian staff members; however, foreign staff were indifferent.
Location
9.15
Excellent location in the city center, close to various attractions.
Room Quality
6.6
Music noise and ventilation issues mentioned; poor soundproofing.
Amenities
7.13
Was not satisfactory based on guest expectations, issues with room accessories.
Value for Money
7.09
Price to quality ratio is overall not great considering the issues.
Food and Beverage
8.14
Breakfast was good and satisfactory according to the review.
Overall Experience
7.61
A mixed experience with great location but significant noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:36

Property Description

Central Location and Modern Amenities
Located in the heart of Zagreb, Timeout Heritage Hotel offers a convenient stay with a terrace, restaurant, and bar on-site. Guests can enjoy easy access to popular attractions like the Museum of Broken Relationships and St. Mark's Church.

Comfortable Rooms with Thoughtful Touches
Experience comfort in every room with air conditioning, a flat-screen TV, and a private bathroom stocked with free toiletries and a hairdryer. The hotel also provides breakfast with various options to start your day right.

Convenience and Connectivity
With a 24-hour front desk, airport transfers, and free WiFi, Timeout Heritage Hotel ensures a seamless stay for all guests. Explore Zagreb with ease and return to a welcoming atmosphere at the hotel.

Book now for a memorable stay at Timeout Heritage Hotel Zagreb.

Important information:

This property is located in a pedestrian zone.

Please note that the property has three bars on-site, and guests may experience some noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 3653 reviews
Cleanliness: 6.14
Service: 8.11
Location: 9.15
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 7.61
M
Marco • extended_group • it
5
2026-08-29 • via Nuitee
Častven • solo_traveller • sk
8
2026-08-26 • via Nuitee
A
Avraham • solo_traveller • il
10
2026-08-26 • via Nuitee
N
NADEZHDA • solo_traveller • bg
9
Pros:

Страхотна локация в центъра на града,любезен персонал,комфортни стаи.

2026-08-24 • via Nuitee
E
Ebru • family_with_children • de
7
2026-08-24 • via Nuitee
D
Dzan • couple • ba
2
Nisam odusevljen, sobe su tamne, naplacuju dodatno za pse i plus nema parkinga.
Pros:

Lokacija

Cons:

Naplatili su mi 30 eura za psa - nije pisalo da se dodatno naplaćuju. Ogroman minus jer nema parkinga.

2026-08-24 • via Nuitee
O
Ori • extended_group • il
10
2026-08-20 • via Nuitee
F
Francesco.C. • solo_traveller • it
10
2026-08-19 • via Nuitee
O
Oktay • couple • tr
7
Konumu çok iyi
Pros:

Konumu çok iyi, tam merkezde . Arabayla giderseniz , yakınında Avm otopark var , günlük 40 Euro.

2026-08-19 • via Nuitee
E
emmanuelle • couple • fr
8
Pros:

très bien placé, hôtel original et fun, confortable.

Cons:

le parking à proximité est très cher, mais comme dans toutes les grandes villes…

2026-08-19 • via Nuitee
R
rickbosnl • family_with_children • cy
8
Een prima onderkomen als je centraal in de stad wilt verblijven.
Pros:

De lokatie is heel goed.

Cons:

De inrichting van de kamer is duidelijk wat meer gericht op jongeren. Het is allemaal vrij basic, maar wel praktisch en functioneel. Wat wel jammer was, is dat het personeel geen tweede sleutel wilde meegeven. Wij zijn een gezin met oudere kinderen die ’s avonds graag zelf op pad gaan. Als je met vier personen een kamer deelt, is het dan toch wel erg handig om over twee sleutels te beschikken.

2026-08-16 • via Nuitee
A
Amalia gabriela • solo_traveller • it
9
Pros:

Hotel centralissimo per tutti gli spostamenti

2026-08-16 • via Nuitee
A
Arzu • solo_traveller • tr
10
2026-08-16 • via Nuitee
R
Robert • solo_traveller • hr
8
2026-08-16 • via Nuitee
K
Kamil • couple • es
10
Nice stay in the center of the city
Pros:

Excellent location

2026-08-15 • via Nuitee
A
Assia • couple • it
8
Pros:

Presenza del roof top, ambiente e arredo

Cons:

Tappeto verde finto al bar

2026-08-15 • via Nuitee
F
Francesco • solo_traveller • it
8
Ottimo
Pros:

Strategico

2026-08-14 • via Nuitee
B
Bogdan • solo_traveller • ae
10
2026-08-14 • via Nuitee
E
Eric • family_with_children • fr
10
Idéal pour nous, bâtiment avec du cachet, et localisation idéale
Pros:

Localisation idéale pour visiter Zagreb. Et calme la nuit

2026-08-14 • via Nuitee
H
Haydaer • solo_traveller • be
8
Hotel in centrum van het stad.
Pros:

Proper, net, modern gebouw. Goede uitgebreide ontbijt.

Cons:

Buiten aan de voorkant van het gebouw waren dronken mensen gans de nacht aan het babbelen. Kon er door niet slapen. Zeer luidruchtig lawaai.

2026-08-13 • via Nuitee