Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Good breakfast
Cons:
Noise disturbances
Cleanliness issues
Bad room conditions

Categories

Cleanliness
6.14
Some cleanliness issues reported including a sewage smell and shower leaks.
Service
8.11
Pleasant Croatian staff members; however, foreign staff were indifferent.
Location
9.15
Excellent location in the city center, close to various attractions.
Room Quality
6.6
Music noise and ventilation issues mentioned; poor soundproofing.
Amenities
7.13
Was not satisfactory based on guest expectations, issues with room accessories.
Value for Money
7.09
Price to quality ratio is overall not great considering the issues.
Food and Beverage
8.14
Breakfast was good and satisfactory according to the review.
Overall Experience
7.61
A mixed experience with great location but significant noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:36

Property Description

Central Location and Modern Amenities
Located in the heart of Zagreb, Timeout Heritage Hotel offers a convenient stay with a terrace, restaurant, and bar on-site. Guests can enjoy easy access to popular attractions like the Museum of Broken Relationships and St. Mark's Church.

Comfortable Rooms with Thoughtful Touches
Experience comfort in every room with air conditioning, a flat-screen TV, and a private bathroom stocked with free toiletries and a hairdryer. The hotel also provides breakfast with various options to start your day right.

Convenience and Connectivity
With a 24-hour front desk, airport transfers, and free WiFi, Timeout Heritage Hotel ensures a seamless stay for all guests. Explore Zagreb with ease and return to a welcoming atmosphere at the hotel.

Book now for a memorable stay at Timeout Heritage Hotel Zagreb.

Important information:

This property is located in a pedestrian zone.

Please note that the property has three bars on-site, and guests may experience some noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 3653 reviews
Cleanliness: 6.14
Service: 8.11
Location: 9.15
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 7.61
A
Anna • solo_traveller • se
7
2026-10-17 • via Nuitee
C
Christophe • family_with_children • be
1
A oublier le plus rapidement possible
Pros:

L accueil à la réception de l hôtel a été correct

Cons:

Faites très attention , l hôtel est lié à la discothèque en dessous qui s appellent le bunker , la sécurité m a tabassé , penalty dans le visage , shoote dans 4 parties du corps différentes , je n en connais encore pas tout à fait la,raison pour laquelle cela s est passé. Nous avons demandé à la police quels sont les usages et on nous a gentiment répondu usage de la force limitée, à se demander si la police n est pas complice ou ferme les yeux sur l agissement de cette pseudo sécurité. Nous avons demandé à la réception de garder les vidéos des faits , pas de réponses , nous demandons à Booking d envoyer leur mail pour qu on leur envoie le dossier de coups et blessures avec la plainte ( pas de réponse) et quand je lis les commentaires je me demande que attend booking pour enlever ce genre d hôtel de son listing . Plainte avec photos est déposé mais on se doute bien que nous aurons pas de retour , donc je vous conseille d’éviter à tout prix d aller dans ce genre de discothèque

2026-10-17 • via Nuitee
A
Anônimo • couple • br
4
2026-10-16 • via Nuitee
R
Roel • extended_group • be
8
Top! Voor herhaling vatbaar 👍🏻
Pros:

Vriendelijke staff

Cons:

Koffieautomaat

2026-10-16 • via Nuitee
K
Kevin • couple • be
4
Pros:

De ligging is goed 290meter van de start van de marathon dat is top

Cons:

Als je iets als 4 sterren verkoopt dan mag het ook 4sterren zijn . En niet langs de binnenkant een halve bouwval .Heb overal begrip voor gelijk werken enzo . Maar dan verkoopt je het niet als 4 sterren . Je zal niet minder mensen aantrekken met pak weg 2 sterren . Plus het leek meer een hostel ipv een hotel . Voor de rest nee ik ben niet gefrustreerd zoals de hotel medewerker schreef . Wees gewoon eerlijk met je sterren . De prijs per nacht is het momenteel niet waard . Zonde

2026-10-14 • via Nuitee
V
Vanja • solo_traveller • dk
8
Pros:

Det ligger i centrum og personalet var meget flinke

Cons:

Der var lidt kold i værelset

2026-10-14 • via Nuitee
D
Dillon • couple • gb
7
Okay got a Cheap 3 night stay
Pros:

Location was great,was suitable for a cheap 3 night break from the UK

Cons:

Would definitely not call it a Heritage or Boutique Hotel
Taxi fare from the airport booked by the hotel was a rip off but that was my fault as I should of done my homework
Uber far cheaper

2026-10-13 • via Nuitee
V
vrtiglavac • solo_traveller • rs
9
2026-10-13 • via Nuitee
S
Sergio Enrique • solo_traveller • cr
8
Pros:

La ubicación, perfecta para conocer Zagreb.

Cons:

Los tranvías pasan al frente así que hay mucho ruido y vibración, cuesta dormir aún con tapones.

2026-10-12 • via Nuitee
M
Marco • couple • it
8
Buono
Pros:

La posizione

Cons:

Mi hanno dato una stanza la 307 in cui il letto matrimoniale ci andava a stento
Molto stretta

2026-10-12 • via Nuitee
B
Bo • couple • se
7
2026-10-12 • via Nuitee
M
Marijeta • solo_traveller • ch
6
2026-10-12 • via Nuitee
F
Ferreira • solo_traveller • br
10
Pros:

Do ponto urbano perto de td

Cons:

Gostei de td

2026-10-12 • via Nuitee
A
Anil • solo_traveller • au
1
2026-10-12 • via Nuitee
Y
Yasmine • solo_traveller • fr
8
2026-10-11 • via Nuitee
V
vrtiglavac • solo_traveller • rs
9
Pros:

U samom centru i ima sadržaje

2026-10-11 • via Nuitee
K
Kreso • solo_traveller • hr
9
Pros:

Lokacija.

2026-10-09 • via Nuitee
N
Noel • couple • ie
6
2026-10-08 • via Nuitee
M
Matthias • solo_traveller • de
7
Empfehlenswert
Pros:

Saubere, kreative Raumausstattung.. Sehr netter Service. Das Hotel ist in einer Zone ohne PKW Verkehr und man kommt mit dem Taxi nur in die Nähe - eben mitten im Zentrum. Die Strassenbahn ist hörbar im Zimmer, aber nicht störend. Das Hotel ist eher einfach gehalten, wer eher etwas klassisches sucht, sollte besser woanders buchen. Für mich jedoch perfekt.

Cons:

Im Keller und EG ist ein Club (BUNKER). Bei Betreten des Hotels muss man am Türsteher des Nachtclubs vorbei der prompt die Zimmerschlüssel sehen will.

2026-10-08 • via Nuitee
M
majaaa123456 • solo_traveller • hr
10
2026-10-07 • via Nuitee