Children allowed
Pets allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Good breakfast
Cons:
Noise disturbances
Cleanliness issues
Bad room conditions

Categories

Cleanliness
6.14
Some cleanliness issues reported including a sewage smell and shower leaks.
Service
8.11
Pleasant Croatian staff members; however, foreign staff were indifferent.
Location
9.15
Excellent location in the city center, close to various attractions.
Room Quality
6.6
Music noise and ventilation issues mentioned; poor soundproofing.
Amenities
7.13
Was not satisfactory based on guest expectations, issues with room accessories.
Value for Money
7.09
Price to quality ratio is overall not great considering the issues.
Food and Beverage
8.14
Breakfast was good and satisfactory according to the review.
Overall Experience
7.61
A mixed experience with great location but significant noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:36

Property Description

Central Location and Modern Amenities
Located in the heart of Zagreb, Timeout Heritage Hotel offers a convenient stay with a terrace, restaurant, and bar on-site. Guests can enjoy easy access to popular attractions like the Museum of Broken Relationships and St. Mark's Church.

Comfortable Rooms with Thoughtful Touches
Experience comfort in every room with air conditioning, a flat-screen TV, and a private bathroom stocked with free toiletries and a hairdryer. The hotel also provides breakfast with various options to start your day right.

Convenience and Connectivity
With a 24-hour front desk, airport transfers, and free WiFi, Timeout Heritage Hotel ensures a seamless stay for all guests. Explore Zagreb with ease and return to a welcoming atmosphere at the hotel.

Book now for a memorable stay at Timeout Heritage Hotel Zagreb.

Important information:

This property is located in a pedestrian zone.

Please note that the property has three bars on-site, and guests may experience some noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 3562 reviews
Cleanliness: 6.14
Service: 8.11
Location: 9.15
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 7.61
F
Fabien • solo_traveller • fr
10
Pros:

Emplacement parfait. Et petit déjeuner tres copieux et varié.

2026-06-20 • via Nuitee
L
Lauren • solo_traveller • th
10
Great location
Pros:

Great location, plenty of space

Cons:

The room and location was great, i would have liked a coffee machine in my room to enjoy a coffee on my balcony, but I loved the room, i would definitely stay here again

2026-06-20 • via Nuitee
P
Prashant • extended_group • mt
7
2026-06-18 • via Nuitee
A
Alejandro • couple • cl
3
Buena Ubicación, hotel deprimente ( ordinario)
Pros:

La ubicación es optima

Cons:

Es muy ordinario el ambiente, primer piso con un bar deprimente, acceso deprimente

2026-06-18 • via Nuitee
Y
Yuri • solo_traveller • il
8
Pros:

Amazing location, nice breakfast.

2026-06-17 • via Nuitee
K
Krešić • family_with_children • hr
6
2026-06-15 • via Nuitee
V
velichkov • extended_group • bg
8
2026-06-15 • via Nuitee
B
beitrag • solo_traveller • de
8
2026-06-15 • via Nuitee
M
Maria Marlene • couple • br
1
Não houve estadia, chegamos conferimos as acomodações e fomos procurar outro hotel.
Pros:

Nada, as acomodações são pessimas, tanto que não ficamos no hotel , fomos procurar outro hotel.

Cons:

Toda acomodação era pessima e na noite que chegamos teria uma festa até as 5 da manhã, que como foi descrito pela recepcionista , nós impediria de dormir .

2026-06-15 • via Nuitee
D
diane • solo_traveller • gb
8
Pros:

It was clean, quite funky with a rooftop bar. Restaurants, bars, shops, ha ha museum amd museum of hangovers close by

Cons:

Nothing, some bars werent open

2026-06-14 • via Nuitee
N
Natasa • solo_traveller • hr
2
2026-06-14 • via Nuitee
V
Vedran • solo_traveller • si
10
2026-06-13 • via Nuitee
G
Goran • solo_traveller • rs
8
2026-06-11 • via Nuitee
M
Marcus • extended_group • at
8
2026-06-10 • via Nuitee
A
Artjom • couple • hr
7
Pros:

Top lokacija , personal dobar , veliki plus da ima odma kafic na katu

Cons:

Nisam mogao upalit grijanje u sobi jr bilo 15 stupnja

2026-06-09 • via Nuitee
M
Mark • couple • au
1
Don’t.
Pros:

Nothing.

Cons:

We were not made aware that there was a disco and bar on the property. There were earplugs in the cupboard when we arrived and there was bass thumping coming from somewhere at 3.30 in the afternoon. We decoded not to take the risk of being awake the whole night.
One of the staff said they tell people that there is music in the property. They did not tell us.
I like music, but at a time of my choosing, not when I am trying to sleep.

2026-06-09 • via Nuitee
S
Sara • solo_traveller • ma
5
Pros:

The location

Cons:

Everything

2026-06-09 • via Nuitee
M
Matthew • solo_traveller • at
10
Pros:

Perfect location in the heart of Zagreb, the staff were very helpful. Bed was great, room size was great, bathroom was great. Perfect stay.

Cons:

N/a

2026-06-08 • via Nuitee
A
Anahi • couple • ar
9
2026-06-07 • via Nuitee
C
Chahbyy • solo_traveller • tn
9
2026-06-07 • via Nuitee