ONOMO Hotel Douala

Hotels
•
ONOMO HOTELS
8 (604 reviews)
Avenue Charles de GAULLE , Douala , cm

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and helpful front desk staff
Strategic location
Rich and varied breakfast
Cons:
No room service
Cleaning issues
Aging facilities

Categories

Cleanliness
7.64
Some reviews indicate issues with dust and humidity.
Service
9.11
Front desk staff and overall service are frequently praised.
Location
8.65
Strategic location mentioned positively by multiple guests.
Room Quality
7.1
Mixed opinions with mentions of aging facilities and cleaning issues.
Amenities
6.63
Pool under maintenance and limited gym options noted.
Value for Money
8.09
Some guests feel the price does not match the experience.
Food and Beverage
8.14
Breakfast praised, but concerns about variety expressed.
Overall Experience
8.61
Many guests enjoyed their stay, despite various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:47

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing swim in our outdoor pool or stay active at the fitness centre during your stay at ONOMO Hotel Douala.

Diverse Dining Options and Business Facilities
Indulge in a variety of cuisines at our restaurant offering African, American, and European dishes. For guests on special diets, we provide vegetarian, halal, and gluten-free options. Additionally, take advantage of our business area for your work needs.

Convenient Location and Exceptional Services
Located near popular attractions like Douala Museum and Bonanjo Park, our hotel offers a terrace, bar, and shared lounge for relaxation. Benefit from services such as a 24-hour front desk, airport transfers, and free WiFi for a seamless stay.

Book now for an unforgettable experience at ONOMO Hotel Douala.

Important information:

Please note, the swimming pool will be unavailable for the next two weeks, starting from June 21, 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 604 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.1
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.61
L
Laeticia Clémence • extended_group • be
9
Nous avons passé trois à quatre jours très agréables à l’hôtel. L’accueil était chaleureux, la nourriture excellente et
2026-05-14 • via Nuitee
L
LEONNEL • couple • fr
7
Pros:

Le est varié mais malheureusement certains produit sont fait en petite quantité et tous les clients ne peuvent pas en avoir

Cons:

La chaleur dans les chambres avec la Clim qui s’arrête ou monte en température . Les ascenseurs en panne ou qui doivent être en maintenance régulière

2026-05-13 • via Nuitee
P
Pauline • extended_group • ke
10
exquisite
Pros:

everything

Cons:

nothing

2026-05-06 • via Nuitee
E
Epome Ngamini • family_with_children • be
8
2026-04-27 • via Nuitee
N
Nkenjo • couple • ca
7
Pros:

Access facilities was good enough

Cons:

I didn’t enjoy the breakfast,they don’t offer variety compare to the price we paid

2026-04-25 • via Nuitee
B
Barbara • solo_traveller • ci
9
2026-04-24 • via Nuitee
A
Annabelle • solo_traveller • fr
8
Séjour agréable et confortable
Pros:

Chambres petites mais modernes et bien équipées. Bon petit déjeuner. Chambres calmes

Cons:

Distributeur de billets HS.
Sanitaires avec quelques défauts

2026-04-24 • via Nuitee
J
Jefferson • couple • cm
9
2026-04-21 • via Nuitee
P
Pierre-Jean • couple • fr
8
2026-04-10 • via Nuitee
P
Patrocle • solo_traveller • fr
4
2026-04-07 • via Nuitee
O
Oliver • couple • us
10
Great service. Keep up the amazing work
Pros:

Staff is helpful, property is very well located. The Airport dhuttle they offer makes it very convenient. I’ve been there a few times in the past few years and I sm glad to come back every time.

Cons:

N/A

2026-04-07 • via Nuitee
L
Lesiga • couple • us
5
Please address the sewage issue at the entrance of the hotel. It smells bad.
Pros:

Nice. Location ideal

Cons:

Location and ambiance

2026-04-06 • via Nuitee
G
Gilbert • family_with_children • ch
6
2026-04-06 • via Nuitee
N
Nina Cécile • solo_traveller • cm
7
Pros:

Petit déjeuner avec une bonne variété de plats

Cons:

- Chambre attribuée mais non apprêtée
- panne d’eau à l’arrivée

2026-04-04 • via Nuitee
F
Faustin • couple • ca
8
2026-04-02 • via Nuitee
F
France • solo_traveller • cm
5
2026-04-01 • via Nuitee
M
Meredith • couple • us
10
The manager was very helpful. She made me feel safe when I needed to leave the hotel in a taxi. She reassured me that it
Pros:

Customer service was excellent

Cons:

Driving in was very difficult. Tight turn bc of the brick wall.

2026-03-29 • via Nuitee
D
danielle • solo_traveller • tg
1
2026-03-28 • via Nuitee
A
ABOLO EBO’O • solo_traveller • fr
9
2026-03-26 • via Nuitee
S
Shree Man • couple • in
6
2026-03-25 • via Nuitee