ONOMO Hotel Douala

Hotels
•
ONOMO HOTELS
8 (583 reviews)
Avenue Charles de GAULLE , Douala , cm

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and helpful front desk staff
Strategic location
Rich and varied breakfast
Cons:
No room service
Cleaning issues
Aging facilities

Categories

Cleanliness
7.64
Some reviews indicate issues with dust and humidity.
Service
9.11
Front desk staff and overall service are frequently praised.
Location
8.65
Strategic location mentioned positively by multiple guests.
Room Quality
7.1
Mixed opinions with mentions of aging facilities and cleaning issues.
Amenities
6.63
Pool under maintenance and limited gym options noted.
Value for Money
8.09
Some guests feel the price does not match the experience.
Food and Beverage
8.14
Breakfast praised, but concerns about variety expressed.
Overall Experience
8.61
Many guests enjoyed their stay, despite various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:47

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing swim in our outdoor pool or stay active at the fitness centre during your stay at ONOMO Hotel Douala.

Diverse Dining Options and Business Facilities
Indulge in a variety of cuisines at our restaurant offering African, American, and European dishes. For guests on special diets, we provide vegetarian, halal, and gluten-free options. Additionally, take advantage of our business area for your work needs.

Convenient Location and Exceptional Services
Located near popular attractions like Douala Museum and Bonanjo Park, our hotel offers a terrace, bar, and shared lounge for relaxation. Benefit from services such as a 24-hour front desk, airport transfers, and free WiFi for a seamless stay.

Book now for an unforgettable experience at ONOMO Hotel Douala.

Important information:

Please note, the swimming pool will be unavailable for the next two weeks, starting from June 21, 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 583 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.1
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.61
N
Nina Cécile • solo_traveller • cm
7
Pros:

Petit déjeuner avec une bonne variété de plats

Cons:

- Chambre attribuée mais non apprêtée
- panne d’eau à l’arrivée

2026-04-04 • via Nuitee
F
Faustin • couple • ca
8
2026-04-02 • via Nuitee
F
France • solo_traveller • cm
5
2026-04-01 • via Nuitee
M
Meredith • couple • us
10
The manager was very helpful. She made me feel safe when I needed to leave the hotel in a taxi. She reassured me that it
Pros:

Customer service was excellent

Cons:

Driving in was very difficult. Tight turn bc of the brick wall.

2026-03-29 • via Nuitee
D
danielle • solo_traveller • tg
1
2026-03-28 • via Nuitee
A
ABOLO EBO’O • solo_traveller • fr
9
2026-03-26 • via Nuitee
S
Shree Man • couple • in
6
2026-03-25 • via Nuitee
M
Manish • solo_traveller • cm
9
Overall good stay in location , breakfast, staff
Pros:

Location and poolside restaurant

Cons:

Black interior , shabby look n feeling clustofobic

2026-03-22 • via Nuitee
B
Bernadette • family_with_children • gb
5
My experience
Pros:

They staff were good

Cons:

The cockroach in the room

2026-03-16 • via Nuitee
B
Bernadette • family_with_children • gb
4
My experience was 👍
Pros:

The staff was really friendly

Cons:

They were some little cockroach in my room and they was a day the security at the entrance was really rude to me

2026-03-16 • via Nuitee
B
Bernadette • family_with_children • gb
5
Pros:

The staff were good

Cons:

The cockroach in the room

2026-03-16 • via Nuitee
B
Bernadette • family_with_children • gb
5
My experience
Pros:

Staff was polite and helpful

Cons:

The cockroach in the room

2026-03-16 • via Nuitee
N
Ngo Ngom • family_with_children • cm
10
Pros:

I liked how cordial the receptionist was, the decoration, and the bedding and loved the breakfast..

2026-03-13 • via Nuitee
A
ANNETTE • couple • fr
7
Mon séjour c’est bien passé , Chambre propre l ´odeur de humidité quand je suis rentrée dans la chambre avant la climati
Pros:

Bien situé

2026-03-11 • via Nuitee
I
Ibrahim • family_with_children • fr
8
2026-03-08 • via Nuitee
A
ANGGRA • family_with_children • cm
8
2026-03-07 • via Nuitee
J
Jefferson • solo_traveller • cm
8
2026-03-07 • via Nuitee
호찬 • solo_traveller • kr
1
2026-03-04 • via Nuitee
E
Etienne • solo_traveller • fr
9
Pros:

Pratique, une bonne equipe et une offre culinaire qui me convient

Cons:

Le systeme de resa en panne il y a 5 a 6 semaines qui m’a obligé à passer par booking

2026-03-03 • via Nuitee
M
mahir • solo_traveller • fr
5
2026-02-25 • via Nuitee