Sotogrande Neopolitan Hotel

Hotels
•
Independent
8.4 (78 reviews)
Lots 9 & 10 Blk 10 Genova Bend, Neopolitan Business Park Greater Lagro, Quezon City, 1100 , Quezon City , PH
63-09159805290

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Wheelchair accessible parking
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.79
Issues with cleanliness were noted regarding old towels and a cockroach in the room.
Service
9.06
Staff were described as pleasant and accommodating, showcasing a strong service theme.
Location
8.8
Location was mentioned positively, close to shopping and medical facilities.
Room Quality
8.25
Rooms were generally nice, but there were specific concerns regarding the bathtub and air conditioning.
Amenities
8.48
Amenities had some positive points but also issues like the gym condition.
Value for Money
8.84
Guests felt they received good value for their stay, especially considering the service.
Food and Beverage
7.29
Food options were frequently unavailable, leading to a lower rating.
Overall Experience
8.66
Overall experience reflects a mixed feedback but is balanced by good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:04

Property Description

Luxurious Accommodations
Make yourself at home in one of the 30 individually decorated guestrooms, featuring minibars and LED televisions. Stay connected with complimentary wireless internet access and enjoy cable programming for entertainment. Relax in private bathrooms with rainfall showerheads and complimentary toiletries.

Top-Notch Amenities
Take advantage of the outdoor pool and access free wireless internet. The hotel also offers concierge services, a 24-hour front desk, luggage storage, and an elevator. Parking is hassle-free with free self-parking available onsite.

Convenient Location
Situated in Quezon City, just minutes away from SM City Fairview and La Mesa Eco Park, Sotogrande Neopolitan Hotel offers easy access to various attractions and key locations in the city.

Book your stay at Sotogrande Neopolitan Hotel for a memorable experience in Quezon City!

Important information:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 1-device limit.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 78 reviews
Cleanliness: 7.79
Service: 9.06
Location: 8.8
Room Quality: 8.25
Amenities: 8.48
Value for Money: 8.84
Food and Beverage: 7.29
Overall Experience: 8.66
P
paul • solo_traveller • ie
10
Beautiful, convenient and safe place to stay
Pros:

Staff very friendly and helpful

Cons:

Was a little misunderstanding about the dates staying, but was figured out with no problem

2026-02-25 • via Nuitee
B
Butch • extended_group • ph
9
2026-01-19 • via Nuitee
I
Isaiah • couple • nz
8
Great location next to SM, very helpful staff, comes with laundry service too
Pros:

Great bedroom, amenities, staff

Cons:

The toilet paper holder just fell off the wall the first time I touched it but everything else was great

2026-01-04 • via Nuitee
A
Aris • couple • au
6
2025-12-29 • via Nuitee
M
Meldra • solo_traveller • lv
7
2025-12-17 • via Nuitee
M
Marilou • couple • us
6
Pros:

The courteus staff from the receptionist,waiters, security guard, house keeping. The bed was comfortable.

Cons:

The bath towels were old and should be replaced including the tub mat also the grout surrounding the the tub could be better. The food could be better. Most of the time the listed food on the menu is not available. There should be ice machine.

2025-12-06 • via Nuitee
I
ikdong • couple • kr
7
Pros:

조용함

Cons:

Location

2025-12-03 • via Nuitee
R
Ryan • solo_traveller • ph
8
2025-11-25 • via Nuitee
R
Robert • family_with_children • us
7
Pros:

Location

Cons:

With arthrithis hard to get in bathtub shower. We stayed during a bad strorm so no food deliveries and resturant ok but hard keep stock everything during a typhoon warning.

2025-11-14 • via Nuitee
R
Robert • family_with_children • us
8
2025-11-10 • via Nuitee
J
Jet • family_with_children • au
6
Sotogrande Neopolitan stay
Pros:

The staff are exceptionally polite,helpful and friendly.

Cons:

The bathtub is not elderly friendly because of its nature. Slippery matting and as a builder, the tiling finishes are very poor. I expected a little bit better for the money I paid. It was an eye sore.

2025-10-13 • via Nuitee
S
Shirley
8
Nice place to stay. Value for money
Pros:

Food a bit pricey. Good friendly staff. Breakfast is good . The service is also good

2025-09-21 • via Nuitee
C
Carlo
8
Pros:

For the money, this has a great deal. Excellent staff and service, nice FREE 2-entree breakfast plus unlimited coffee and it’s like a 10-minute drive (on a Sunday morning) to the Fairview Good Shepherd Parish.

2025-09-08 • via Nuitee
A
arden
6
Pros:

Staff were pleasant and accommodating.
Building is older and unkept. Aircon is not enough to cool the room.

2025-08-30 • via Nuitee
T
Travis • family_with_children
8
Pros:

The rooms are nice and property is good.

Staff service could use improvement.

The room was supposed to be cleaned daily and it was not. Leaving us with no clean towels and a dirty floor.

2025-08-13 • via Nuitee
E
Estrellita • family
6
Pros:

The stairs to get inside the building when it’s wet are high risk for fall related to water and that time all week was raining,
Because theres a condo and hotel not sure if the residents also using the swimming pool.
One of the aircon inside the gym
Are not working and it was too hot on the gym.
The Gym smells bad and dirty.
Before you reach the gym the room was dark and dirty.

2025-07-31 • via Nuitee
E
Estrellita • family
6
Pros:

Towels are not not really white.
They provide 2 towels and 1 towel for the floor but I asked another big towel because every time I brushed my teeth My clothes wet all
The time because the sink is too high for me so they told me use the towels that use for the floor but its clean the problem is even if it’s clean once it get wet it will Look like dirty because the towels is usually use for the toilet floor.
There’s one cockroach in our room since morning they hide under the bed but we caught it at night and I squeezed with my sleeper.
We called the front desk the lady who answered said she’ll let the staff to clean. We waited more than 30mins no one came to our room to clean.
I went outside the room to see if there is a staff outside and luckily I saw Resty or Rusty on the hallway and asked if he’s able to clean the area with dead cockroach and he cleaned it.
Otherwise staff are nice.
Close to shopping mall
We have to request sign for the door do not disturb because we don’t have it in our room.
The breakfast ok egg and dating na bang is are too oily , no fruits and veggies not much selection and if you want more you have to pay extra.
The table on coffee machine has either ants or fruits flies so dirty . I wished they clean it daily bec they handling foods.

2025-07-31 • via Nuitee
J
Jocelyn • family_with_children • se
7
Bra läget nära till allt. Personalen är hjälpsamma och aktiva .
Pros:

Nära Sm Fairview
Nära sjukhuset min dotter var sjuk och direkt undersöktes och fick hon mediciner.
Nära 7-Eleven där affären öppet runt dygnet. 24/7 timmar

Cons:

Vi bor som kallade lägenhet min det fanns ingenting att laga mat. Fanns kylskåpet, vatten kokare.
Duschen var litet vatten som kommer när vi duschar.

2025-07-10 • via Nuitee
A
Asher • couple • cn
10
2025-07-01 • via Nuitee
R
Remedios
10
Pros:

It was amazing!! We had a wonderful stay at the hotel.

2025-06-09 • via Nuitee