SPOT ON 89796 D'noor Budget Inn

Hotels
OYO Rooms
4.2 (5 reviews)
Lot 502, Seksyen 12, Pengkalan Chepa, Kota Bharu, Kelantan, 15200 , Kota Bharu , MY

Facilities

Free WiFi
24-hour front desk
Multilingual staff
Smoke-free property

Review Highlights

Pros:
Affordable prices
Helpful manager (in some instances)
Clean rooms (in some instances)
Comfortable beds
Cons:
Unfriendly staff
Noisy location
Parking difficulties
Old and run down facilities
Room maintenance issues
Lack of essential amenities
Unpleasant common areas

Categories

Cleanliness
5.5
While some guests found their rooms clean, issues with dirty floors and maintenance detracted from the cleanliness score.
Service
3.9
Many guests reported unfriendly staff and poor service, although there were a couple of reports of helpful managers.
Location
6.5
The hotel's location was appreciated by some for its proximity to the town and public services, but parking difficulties and noisy main roads were common complaints.
Room Quality
4.8
Rooms received mixed reviews with some appreciating the comfort but others troubled by maintenance issues, noisy conditions, and lack of amenities.
Amenities
4
Guests were dissatisfied with amenities, noting the lack of parking, elevators, and in-room facilities such as functioning TVs and water heaters.
Value for Money
5.9
While the hotel is seen as affordable, many guests felt that the level of comfort and service did not meet expectations even for the price.
Food and Beverage
5
There were no specific comments about food and beverages, suggesting an average performance in this category without any major incidents.
Overall Experience
5.1
Guests had a mediocre overall experience, citing affordability as a plus but generally expressing dissatisfaction with other aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 23:58

Property Description

Convenient Location
Located within a 10-minute drive of State Museum and Siti Khadijah Central Market. Explore nearby attractions like Cahaya Bulan Beach and Pulau Renjuna.

Comfortable Accommodations
Feel at home in one of the 23 air-conditioned guestrooms, each equipped with complimentary wireless internet access and modern amenities in the bathrooms.

Helpful Services
Enjoy the convenience of a 24-hour front desk and multilingual staff at your disposal for any assistance during your stay.

Book your stay at SPOT ON 89796 D'noor Budget Inn for a comfortable and convenient lodging experience in Kota Bharu.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Health & Safety

    Guests must provide health documentation

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

4.2
Based on 5 reviews
Cleanliness: 5.5
Service: 3.9
Location: 6.5
Room Quality: 4.8
Amenities: 4
Value for Money: 5.9
Food and Beverage: 5
Overall Experience: 5.1
V
Verified traveler
4
Pros:

Bilik air di luar bilik dan share dgn pengguna lain sukar..

2024-12-22 via Nuitee
M
Makoto
4
Pros:

思っていたより、汚いホテルでした。

2024-11-15 via Nuitee
A
Aliff Rhuzainie family_with_children
6
Pros:

in my personal of view,this hotel not suitable for women because the toilet its outside of room (shared toilet)...the price is okay with facilities provided..tq

2024-09-29 via Nuitee
J
James
2
It's cheap for a reason, just no
Pros:




Let me preface this by saying, I came to Kota Bharu because I'd never been here and I was just doing a visa run for Thailand. I know I CHOSE to stay at a budget hotel and I get what I paid for but the rating for this hotel must have been bought and paid for.

1. No wifi in rooms (not on the 2nd floor) and the staff could care less.
2. No remote control (or control for that matter) for the air condition/AC. It was on 24.. that's too cold if the bed looks too dirty to sleep in and you sleep on your own air plane blankets..
3. The staff was upset with me and tried to force me to upgrade my room because I am with my gf but the bed was a full size bed, not even a twin. (the attitude I got from the English speaker was so angry it bothered me)
4. The advert said they had wifi services.. I thought that meant they could print things but it turns out that was just something they added because there is a print shop next door that may or may not be open but has no affiliation with the hotel.
5. The SHARED bathroom drain did not work, nor did the sink in the bathroom. 6/7 on the clenliness scale, make sure to use shower shoes there.
6. The ONE sink that did work had trash in it, old dishes piled up next to it, and cleaning supplies all around.
7. When I asked staff a question, I only got no for a response, unless I was asking about a restaurant and his response "closed".

2024-03-11 via Nuitee
R
Robert partner
2
Pros:

We booked and paid for a room online and when we got there we had to call the reception to hear that all of the rooms where fully booked. So we were left on the street with our luggage and had to arrange something else.

2023-06-04 via Nuitee