Best Western Plus Hershey

Hotels
•
Best Western Plus
8.8 (1373 reviews)
1800 E Chocolate Ave , Hershey , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly and helpful staff
Great location
Cons:
No hot water
Low water pressure
Breakfast options lack variety

Categories

Cleanliness
8.65
The hotel is noted to be very clean but has issues with some guest experiences.
Service
9.35
Staff was described as friendly and helpful, contributing positively to the stay.
Location
9.15
Convenient location close to family and parks.
Room Quality
8.75
Rooms were comfortable and spacious, though some maintenance issues were noted.
Amenities
8.35
Amenities were appreciated but complaints about the limited breakfast and cold pool.
Value for Money
8.95
Overall good value considering the location and cleanliness.
Food and Beverage
7.85
Breakfast had limited options and was often cold.
Overall Experience
9.35
Overall, guests expressed satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:58

Property Description

Welcome to Best Western Plus Hershey!

Luxurious Amenities: Enjoy our fitness centre, indoor pool, and sun terrace during your stay. Relax in our air-conditioned rooms equipped with a coffee machine, free WiFi, and plush beddings.

Convenience at Your Fingertips: Benefit from our 24-hour front desk, business centre, and free private parking. Indulge in snacks and drinks from our vending machines available on-site.

Prime Location: Located just 7.4 km from Hersheys Chocolate World and in close proximity to Hersheypark and National Civil War Museum, our hotel is the perfect choice for your stay in Hershey.

Book your stay at Best Western Plus Hershey now and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1373 reviews
Cleanliness: 8.65
Service: 9.35
Location: 9.15
Room Quality: 8.75
Amenities: 8.35
Value for Money: 8.95
Food and Beverage: 7.85
Overall Experience: 9.35
C
Candide • family_with_children • ca
10
Agréable, hâte d’y retourner en haute saison!
Pros:

Le personnel était courtois. Très tranquille, mais nous étions hors saison. Il est possible d’amener vos animaux de compagnie pour 25$/nuit de plus. Frigo et micro-ondes dans la chambre. L’établissement est neuf. Le déjeuner inclus est très bien.

2026-03-07 • via Nuitee
L
Littlejohn • couple • us
10
2026-03-06 • via Nuitee
J
Jennifer • solo_traveller • us
5
Second time trying this hotel. Will not be back. Not the cleanest.
Pros:

The bed was comfortable

Cons:

The bathroom floor and shower were dirty. Looked like someone had mopped it with a dirty mop. No hot water for the shower. Toilet ran all night long. Toilet ran all night. No hot water for the shower. Second time trying this hotel. First time it was ok, but very loud as boys hockey team was also staying there. Thought we would give it another try. They blamed it on the hockey team, but it was just as loud this time.

2026-03-03 • via Nuitee
S
Stephanie • couple • us
7
I had a ever good stay. Would stay there again. Happy with the establish
Pros:

The property was nice. Very clean. Staff were friendly and well organized. Pool area was heated and water was warm. Beds was comfortable.

Cons:

As someone with sensitive skin, was sad they only gave scented body care products displayed in hotel room. (Body wash, shampoo, conditioner, hand bar soap.) Only a problem if you don't bring your own or shop for it while staying there. Product did smell nice.

2026-03-02 • via Nuitee
Y
Yahya • couple • us
9
2026-02-27 • via Nuitee
J
Jacquelyn • family_with_children • us
10
2026-02-26 • via Nuitee
T
Terry • couple • us
8
2026-02-26 • via Nuitee
M
Michelle • family_with_children • us
8
It was easy to speak with the front desk to convey our very late arrival time
2026-02-24 • via Nuitee
A
Alyssa • family_with_children • us
10
Will be staying here again when we are in Hershey!
Pros:

Clean, spacious, comfortable beds & amazing customer service!

Cons:

Nothing!

2026-02-23 • via Nuitee
A
Allison Kate • family_with_children • us
3
Trashy
Pros:

Not much

Cons:

Walls were so thin could hear everything the other room was saying and doing.

2026-02-22 • via Nuitee
S
Santiago • solo_traveller • us
10
2026-02-22 • via Nuitee
C
Craft • family_with_children • us
10
Pros:

Very clean, quiet and affordable.

Cons:

Nothing really

2026-02-14 • via Nuitee
T
Tyler • family_with_children • us
8
2026-02-13 • via Nuitee
J
Jozef • family_with_children • us
10
2026-02-13 • via Nuitee
R
Rachel • couple • us
10
2026-02-13 • via Nuitee
S
serra • couple • us
7
Pros:

Clean

2026-01-30 • via Nuitee
M
MARIA CRISTINA • extended_group • us
8
2026-01-27 • via Nuitee
D
Donna • couple • us
9
Clean and comfortable stay!
Pros:

Clean, comfortable and in close proximity to our events.

2026-01-25 • via Nuitee
M
Michael • couple • us
8
Pros:

Lobby and rooms were clean and modern.

Cons:

TV remote sensor would not stay attached to wall so remote did not work reliably.

Hot water had an issue where it would go cold for 1-2 minutes and then get hot again. This happened during a shower and when attempting to shave.

2026-01-20 • via Nuitee
M
Monica • couple • us
9
2026-01-20 • via Nuitee