Best Western Plus Hershey

Hotels
•
Best Western Plus
8.8 (1366 reviews)
1800 E Chocolate Ave , Hershey , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Clean and comfortable
Friendly and helpful staff
Great location
Cons:
No hot water
Low water pressure
Breakfast options lack variety

Categories

Cleanliness
8.65
The hotel is noted to be very clean but has issues with some guest experiences.
Service
9.35
Staff was described as friendly and helpful, contributing positively to the stay.
Location
9.15
Convenient location close to family and parks.
Room Quality
8.75
Rooms were comfortable and spacious, though some maintenance issues were noted.
Amenities
8.35
Amenities were appreciated but complaints about the limited breakfast and cold pool.
Value for Money
8.95
Overall good value considering the location and cleanliness.
Food and Beverage
7.85
Breakfast had limited options and was often cold.
Overall Experience
9.35
Overall, guests expressed satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:58

Property Description

Welcome to Best Western Plus Hershey!

Luxurious Amenities: Enjoy our fitness centre, indoor pool, and sun terrace during your stay. Relax in our air-conditioned rooms equipped with a coffee machine, free WiFi, and plush beddings.

Convenience at Your Fingertips: Benefit from our 24-hour front desk, business centre, and free private parking. Indulge in snacks and drinks from our vending machines available on-site.

Prime Location: Located just 7.4 km from Hersheys Chocolate World and in close proximity to Hersheypark and National Civil War Museum, our hotel is the perfect choice for your stay in Hershey.

Book your stay at Best Western Plus Hershey now and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1366 reviews
Cleanliness: 8.65
Service: 9.35
Location: 9.15
Room Quality: 8.75
Amenities: 8.35
Value for Money: 8.95
Food and Beverage: 7.85
Overall Experience: 9.35
C
Craft • family_with_children • us
10
Pros:

Very clean, quiet and affordable.

Cons:

Nothing really

2026-02-14 • via Nuitee
T
Tyler • family_with_children • us
8
2026-02-13 • via Nuitee
R
Rachel • couple • us
10
2026-02-13 • via Nuitee
J
Jozef • family_with_children • us
10
2026-02-13 • via Nuitee
S
serra • couple • us
7
Pros:

Clean

2026-01-30 • via Nuitee
M
MARIA CRISTINA • extended_group • us
8
2026-01-27 • via Nuitee
D
Donna • couple • us
9
Clean and comfortable stay!
Pros:

Clean, comfortable and in close proximity to our events.

2026-01-25 • via Nuitee
M
Michael • couple • us
8
Pros:

Lobby and rooms were clean and modern.

Cons:

TV remote sensor would not stay attached to wall so remote did not work reliably.

Hot water had an issue where it would go cold for 1-2 minutes and then get hot again. This happened during a shower and when attempting to shave.

2026-01-20 • via Nuitee
M
Monica • couple • us
9
2026-01-20 • via Nuitee
M
Michael • couple • us
9
2026-01-20 • via Nuitee
A
Aideen • solo_traveller • us
10
2026-01-20 • via Nuitee
J
Joanne • couple • us
9
Pros:

Breakfast was great! But ran out of some things too soon

2026-01-19 • via Nuitee
H
Holly • extended_group • us
8
2026-01-19 • via Nuitee
L
Larry • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jeffrey • family_with_children • us
7
Overall, this is a very nice hotel. I'm sure the issue with the ac/heating unit is an easy fix.
Pros:

Clean facility, friendly staff!

Cons:

AC/Heating unit was not working properly and made for some difficult sleeping.

2026-01-19 • via Nuitee
K
Kristie • family_with_children • us
8
Pros:

Breakfast was terrible but was packed out so others like it. The beds are hard and unfortunate but the atmosphere was great. Clean. Throughly enjoyed the patio area by the pool.

2026-01-19 • via Nuitee
O
Oleksik • family_with_children • us
10
2026-01-19 • via Nuitee
C
Cheryl • extended_group • us
7
Other than that it was nice
Cons:

Not sure if you were experiencing AC issues but the hallways and main lobby was hot and humid. The portable units could not keep up

2026-01-19 • via Nuitee
N
Nicole • family_with_children • us
7
Expensive because of location but about what you’d expect for the hotel
Pros:

decent breakfast, great location

Cons:

Sheets had a stain

2026-01-19 • via Nuitee
V
Victoria • couple • us
6
2026-01-19 • via Nuitee