Best Western Plus Hershey

Hotels
•
Best Western Plus
8.8 (1373 reviews)
1800 E Chocolate Ave , Hershey , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly and helpful staff
Great location
Cons:
No hot water
Low water pressure
Breakfast options lack variety

Categories

Cleanliness
8.65
The hotel is noted to be very clean but has issues with some guest experiences.
Service
9.35
Staff was described as friendly and helpful, contributing positively to the stay.
Location
9.15
Convenient location close to family and parks.
Room Quality
8.75
Rooms were comfortable and spacious, though some maintenance issues were noted.
Amenities
8.35
Amenities were appreciated but complaints about the limited breakfast and cold pool.
Value for Money
8.95
Overall good value considering the location and cleanliness.
Food and Beverage
7.85
Breakfast had limited options and was often cold.
Overall Experience
9.35
Overall, guests expressed satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:58

Property Description

Welcome to Best Western Plus Hershey!

Luxurious Amenities: Enjoy our fitness centre, indoor pool, and sun terrace during your stay. Relax in our air-conditioned rooms equipped with a coffee machine, free WiFi, and plush beddings.

Convenience at Your Fingertips: Benefit from our 24-hour front desk, business centre, and free private parking. Indulge in snacks and drinks from our vending machines available on-site.

Prime Location: Located just 7.4 km from Hersheys Chocolate World and in close proximity to Hersheypark and National Civil War Museum, our hotel is the perfect choice for your stay in Hershey.

Book your stay at Best Western Plus Hershey now and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1373 reviews
Cleanliness: 8.65
Service: 9.35
Location: 9.15
Room Quality: 8.75
Amenities: 8.35
Value for Money: 8.95
Food and Beverage: 7.85
Overall Experience: 9.35
W
William • couple • us
10
Excellent hotel. I enjoyed my comfortable stay
Pros:

Very clean. I like the lobby and my room and the area for eating continental breakfast. Breakfast was very good.

2026-04-15 • via Nuitee
K
Kate • solo_traveller • us
8
Pros:

Location was great, nice room, friendly staff.

Cons:

Stains on couch and a little bit of random debris pool.

2026-04-12 • via Nuitee
M
Michael • family_with_children • us
9
Pros:

The location was great and the property was clean.

Cons:

There is not really any hot water at any time.

2026-04-10 • via Nuitee
K
Kevin • family_with_children • us
9
価格以上の価値あり
Pros:

部屋がきれい、広い

Cons:

朝食がおいしくない

2026-04-08 • via Nuitee
C
Courtney • family_with_children • us
8
2026-04-06 • via Nuitee
L
Lora • couple • us
8
2026-04-04 • via Nuitee
N
nikki • extended_group • us
9
Great
Pros:

All

Cons:

None

2026-04-03 • via Nuitee
A
Abdulhalim • couple • sa
10
Great hotel….Nice staff
Pros:

Everything…

Cons:

Nothing

2026-04-01 • via Nuitee
J
Jane • family_with_children • us
10
Good location
Pros:

The breakfast was hot. Sausage was tasty, but bacon would have been nice too. Couldn't find any yogurt. Rooms were a nice size. Business Center was very nice.

Cons:

Didn't like the shampoo/conditioner/body wash containers. No matter how hard I squeezed nothing came out. I even tried Googling the technique, but couldn't find it. Had to use what I brought from home. Directions are needed!!

2026-03-31 • via Nuitee
L
Liberty • family_with_children • us
10
Overall it was a good stay. We had everything we needed and had a good time. Thank you!!
Pros:

The staff was very friendly and willing to help if needed. Everything seemed very clean.

Cons:

The first night we stayed we could hear the people staying in the room next to us, they had a dog that kept barking the entire night and people seemed to be yelling at each other. Other than that it was good.

2026-03-30 • via Nuitee
M
Marilyn • couple • us
8
Nice quiet stay!!
Pros:

It was quiet and the staff was very friendly.

Cons:

Outside, the amount of debris on the lawns was unsettling

2026-03-23 • via Nuitee
C
Candide • family_with_children • ca
10
Agréable, hâte d’y retourner en haute saison!
Pros:

Le personnel était courtois. Très tranquille, mais nous étions hors saison. Il est possible d’amener vos animaux de compagnie pour 25$/nuit de plus. Frigo et micro-ondes dans la chambre. L’établissement est neuf. Le déjeuner inclus est très bien.

2026-03-07 • via Nuitee
L
Littlejohn • couple • us
10
2026-03-06 • via Nuitee
J
Jennifer • solo_traveller • us
5
Second time trying this hotel. Will not be back. Not the cleanest.
Pros:

The bed was comfortable

Cons:

The bathroom floor and shower were dirty. Looked like someone had mopped it with a dirty mop. No hot water for the shower. Toilet ran all night long. Toilet ran all night. No hot water for the shower. Second time trying this hotel. First time it was ok, but very loud as boys hockey team was also staying there. Thought we would give it another try. They blamed it on the hockey team, but it was just as loud this time.

2026-03-03 • via Nuitee
S
Stephanie • couple • us
7
I had a ever good stay. Would stay there again. Happy with the establish
Pros:

The property was nice. Very clean. Staff were friendly and well organized. Pool area was heated and water was warm. Beds was comfortable.

Cons:

As someone with sensitive skin, was sad they only gave scented body care products displayed in hotel room. (Body wash, shampoo, conditioner, hand bar soap.) Only a problem if you don't bring your own or shop for it while staying there. Product did smell nice.

2026-03-02 • via Nuitee
Y
Yahya • couple • us
9
2026-02-27 • via Nuitee
J
Jacquelyn • family_with_children • us
10
2026-02-26 • via Nuitee
T
Terry • couple • us
8
2026-02-26 • via Nuitee
M
Michelle • family_with_children • us
8
It was easy to speak with the front desk to convey our very late arrival time
2026-02-24 • via Nuitee
A
Alyssa • family_with_children • us
10
Will be staying here again when we are in Hershey!
Pros:

Clean, spacious, comfortable beds & amazing customer service!

Cons:

Nothing!

2026-02-23 • via Nuitee