The Galaxy Home Hotel & Apartment

Hotels
•
Independent
8.4 (2 reviews)
36C Dich Vong Hau, Dich Vong Hau Ward, Cau Giay District, Hanoi , Hanoi , VN
84-97-6095546

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Children allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
ATM/banking
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Helpful service
Cons:
Maintenance issues in rooms
Missing spa services
Mixed reviews on cleanliness

Categories

Cleanliness
6.1
Mixed reviews on cleanliness, with some guests mentioning cleanliness concerns and others finding it satisfactory.
Service
8.3
Service was a highlight with guests praising the friendliness and helpfulness of the staff.
Location
8.8
Highly praised location with convenient access to transportation and key landmarks.
Room Quality
7.1
Rooms were generally comfortable, but some guests reported maintenance issues like broken equipment.
Amenities
7.2
Satisfactory amenities with a mix of positive feedback on the gym and pool, and some complaints about missing spa services.
Value for Money
6.7
Mixed opinions on value for money, with some guests feeling the price was high compared to services provided.
Food and Beverage
7.3
Breakfast and dining services were generally well-received, but some guests wanted more variety.
Overall Experience
8.1
Most guests had a positive overall experience and expressed willingness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 18:53

Property Description

Terrace Views and Complimentary Wi-Fi:
Enjoy stunning views from our terrace while staying connected with complimentary wireless internet access.

Concierge Services and Snack Bar:
Take advantage of our concierge services and delight in snacks from the on-site snack bar/deli.

Convenient Amenities and Comfortable Rooms:
Experience convenience with amenities like dry cleaning, a 24-hour front desk, and free valet parking. Our air-conditioned rooms with kitchenettes and Smart TVs ensure a comfortable stay.

Book your stay at The Galaxy Home Hotel & Apartment for a memorable experience in Hanoi!

Important information:

  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

8.4
Based on 2 reviews
Cleanliness: 6.1
Service: 8.3
Location: 8.8
Room Quality: 7.1
Amenities: 7.2
Value for Money: 6.7
Food and Beverage: 7.3
Overall Experience: 8.1
A
ASAKO
8
アクセスも良く快適な部屋
Pros:

立地よし。食べ物屋、カフェやスーパーも近くにあり便利。スタッフも親切。
ただ定価なのに高額割引と偽っているのは非常に不快。偽る必要ないよい部屋なので詐欺になるようなことはやめてもらいたいです。

2023-11-20 • via Nuitee
H
hisatoyo • partner
8
Pros:

コスパがよい

2023-04-30 • via Nuitee