Zedwell Hotel Piccadilly Circus

Hotels
7.9 (20000 reviews)
Great Windmill Street, Piccadilly Circus , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Issues with cleanliness
Room quality concerns

Categories

Cleanliness
6.85
Multiple reviews noted issues with cleanliness, including dirty sinks and general lack of thorough cleaning.
Service
8.35
Staff were described as polite and helpful, providing good service throughout.
Location
9.35
Highly praised for its excellent location near transport links and city attractions.
Room Quality
6.85
Several comments regarding room size, lack of windows, and other inconveniences affect the quality perception.
Amenities
7.85
Amenities generally met expectations, although certain items like hairdryers had extra costs.
Value for Money
7.35
Some reviews indicated that the price did not match the quality of the rooms and services provided.
Food and Beverage
8.35
No specific mentions about food, thus assumed standard quality for this hotel tier.
Overall Experience
8.25
Mixed feelings, with high praise for location and service but concerns about room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:08

Property Description

Unique Windowless Rooms

Experience a one-of-a-kind stay at Zedwell Piccadilly Circus, offering over 700 windowless rooms designed for ultimate rest and relaxation. Say goodbye to distractions and hello to uninterrupted sleep in the heart of London's West End.

Modern Amenities

Enjoy modern comforts in every room, including fully air-conditioned spaces with air purification technology, high-speed WiFi, and en-suite shower rooms. Embrace a tech-free environment and recharge in peace.

Prime Location

Explore London's iconic attractions just steps away from the hotel. From Trafalgar Square to Regent Street, Leicester Square, Soho, and Piccadilly Circus, immerse yourself in the vibrant city life.

Book now for a tranquil and convenient stay at Zedwell Piccadilly Circus!

Important information:

Please note that as part of Zedwell's commitment to the environment, multiple night stays will only have cocoon cleaning every 4 days. If you require a daily clean, additional charge will apply which the reception team can assist with when you arrive.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 20000 reviews
Cleanliness: 6.85
Service: 8.35
Location: 9.35
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 8.35
Overall Experience: 8.25
D
David couple gb
1
Dreadful customer service
Pros:

The central location.

Cons:

The air condition in the room did not work and the room was uncomfortably hot. Having visited reception, they said someone would be sent to the room. This never happened. All night the extractor fan was running too.

Having tried several times to contact the hotel after our stay, they only provided email addresses that bounced back and an automated response that would not allow any concerns to be dealt with by a human.

Dreadful service from a hotel that charges enough to deliver decent customer service.

2026-04-19 via Nuitee
C
Chloé solo_traveller ch
8
Pros:

Emplacement idéal et chambres assez spacieuses. Le manque de fenêtre ne m’a pas dérangé car la chambre est bien aérée.

Cons:

Pas de sèche cheveux dans les chambres…

2026-04-18 via Nuitee
R
Rambousek family_with_children fr
10
Pros:

Emplacement
Propreté
Rapport qualité/ prix

Cons:

Rien

2026-04-18 via Nuitee
P
Peter solo_traveller de
2
2026-04-18 via Nuitee
A
Annabell couple de
5
Pros:

Die Lage war wirklich top und für London hat man ein guten Preis bei diesem Hotel.

Cons:

Sauberkeit ließ zu wünschen übrig.
Keine Klobürste oder Föhn.
Die Matratze war wirklich unterirdisch - mit Federn die spürbar waren.

2026-04-18 via Nuitee
E
Eamonn couple ie
10
Was nice friendly staff ideal location
Pros:

Modern

Cons:

Nothing

2026-04-18 via Nuitee
A
Audrey solo_traveller fr
8
2026-04-18 via Nuitee
L
Laura family_with_children gb
8
Fabulous price in the heart of London
Pros:

Fabulous location for a really amazing price - right off Piccadilly Circus. Strange having absolutely zero daylight - the room was like a cave when you turn off the lights. But we slept well, which is what counts. The room was certainly functional, had everything needed and great for a short stopover. Not luxury by any means - but that's not its purpose - it does what it says on the tin!

Cons:

Really dark interior and the corridors were really hard to navigate - the signage is also really dark and hard to see - made me a little concerned if we'd needed to leave in the event of an emergency evacuation, to be honest.

2026-04-18 via Nuitee
S
Sanna family_with_children fi
9
Cons:

Missing makeup light next to mirror

2026-04-18 via Nuitee
C
Christophe solo_traveller fr
9
2026-04-18 via Nuitee
A
Angelina solo_traveller ch
7
2026-04-18 via Nuitee
J
Joanna couple gb
8
2026-04-18 via Nuitee
L
Leandro extended_group pt
9
2026-04-18 via Nuitee
K
Kira couple it
10
Pros:

Posizione centralissima, silenzioso, profumo buonissimo, camere minimal ma c’era tutto il necessario

2026-04-18 via Nuitee
N
Nicolas solo_traveller fr
10
2026-04-18 via Nuitee
J
Jurgen family_with_children be
6
Leuke look and feel en perfecte locatie
Pros:

Uitstekende locatie en zeer stil
Leuk concept en design

Cons:

Niks van kast, niks van stoel of zeteltje
Geen mogelijkheid om je kleding uit te hangen, behalve een paar kapstokjes

2026-04-18 via Nuitee
R
Roel extended_group be
9
rustgevend in centrum van de stad.
Pros:

de rust, de stilte in de stad, de douche

Cons:

geluid van de airco

2026-04-18 via Nuitee
R
Raffaella family_with_children it
10
2026-04-18 via Nuitee
R
Rodrigo family_with_children pt
9
2026-04-18 via Nuitee
C
chantelle extended_group gb
10
2026-04-18 via Nuitee