Zedwell Hotel Piccadilly Circus

Hotels
7.9 (20000 reviews)
Great Windmill Street, Piccadilly Circus , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Issues with cleanliness
Room quality concerns

Categories

Cleanliness
6.85
Multiple reviews noted issues with cleanliness, including dirty sinks and general lack of thorough cleaning.
Service
8.35
Staff were described as polite and helpful, providing good service throughout.
Location
9.35
Highly praised for its excellent location near transport links and city attractions.
Room Quality
6.85
Several comments regarding room size, lack of windows, and other inconveniences affect the quality perception.
Amenities
7.85
Amenities generally met expectations, although certain items like hairdryers had extra costs.
Value for Money
7.35
Some reviews indicated that the price did not match the quality of the rooms and services provided.
Food and Beverage
8.35
No specific mentions about food, thus assumed standard quality for this hotel tier.
Overall Experience
8.25
Mixed feelings, with high praise for location and service but concerns about room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:08

Property Description

Unique Windowless Rooms

Experience a one-of-a-kind stay at Zedwell Piccadilly Circus, offering over 700 windowless rooms designed for ultimate rest and relaxation. Say goodbye to distractions and hello to uninterrupted sleep in the heart of London's West End.

Modern Amenities

Enjoy modern comforts in every room, including fully air-conditioned spaces with air purification technology, high-speed WiFi, and en-suite shower rooms. Embrace a tech-free environment and recharge in peace.

Prime Location

Explore London's iconic attractions just steps away from the hotel. From Trafalgar Square to Regent Street, Leicester Square, Soho, and Piccadilly Circus, immerse yourself in the vibrant city life.

Book now for a tranquil and convenient stay at Zedwell Piccadilly Circus!

Important information:

Please note that as part of Zedwell's commitment to the environment, multiple night stays will only have cocoon cleaning every 4 days. If you require a daily clean, additional charge will apply which the reception team can assist with when you arrive.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 20000 reviews
Cleanliness: 6.85
Service: 8.35
Location: 9.35
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 8.35
Overall Experience: 8.25
S
Sarah couple gb
4
Cons:

When we first arrived to our room the air conditioner was not working properly and it was very warm, we let the staff know and we were told maintenance will check it out and it will be fixed before we came back but when we came back the room was still very warm. we went down to the reception area several times and they kept telling us someone will come check it, they’ll bring a fan (which no one did) etc, until we were moved to a different room. the wifi also was not working properly throughout our stay.

2026-06-28 via Nuitee
P
Persson solo_traveller se
8
Pros:

Mycket bra läge. Fräscht och fint rum.

Cons:

Vi fick ett rum där vattnet från duschen rann ut i övriga rummet. Vi påtalade detta till personalen och någon skulle komma och kolla på det på morgonen dagen efter. Efter en heldag ute kommer vi hem och alla blöta handdukar som vi torkat med ligger fortfarande kvar på golvet. Vi tar kontakt med personalen som då påstår att vi hängt upp stör ej skylten, vilket vi så klart inte har gjort i och med problemet som vi hade. Efter ett tag kommer det en man och kollar på detta och konstaterar att lutningen på golvet i duschen är feldoserat och det finns inget att göra. Vi frågar då om att få byta rum då det känns ohållbart att bo med vatten över golvet i hela rummet under fyrag dagar. Här upplever vi att personalen tycker att vi är jobbiga gäster då suckas och stönas innan vi till slut får ett nytt rum. En självklarhet kan man tycka när något i konstruktionen inte är som det ska, vi har ju trots allt betalat en del för vistelsen.

Vi tycker också att det är konstigt att man inte tömmer soporna under fyra dygn eller kontrollerar om det behövs mer toalettpapper, även om man i övrigt inte städar rummet under vistelsen (fyra dagar), vi har ändå bokat ett hotell och inget hostel/vandrarhem. Vi fick be om mer toalettpapper och möttes av en otrevlig kommentar och rummet såg i slutet av vistelsen ut som en soptipp. Det fanns inga instruktioner om var man kunde lämna sopor och med en temperatur på över 30 grader går det en del flaskor med vätska.

Vi saknade också krokar och någon hylla att hänga/lägga saker på. Det fanns inte heller några möjligheter att hänga upp kläder som till exempel en klänning. Vi såg själva ett flertalet potentiella lösningar på detta.

2026-06-27 via Nuitee
J
James solo_traveller gb
8
Pros:

Simplicity of the process. Have stayed before; first time was a little confusing but, once the approach is understood it works well. Great location for the visit and transport links.

2026-06-27 via Nuitee
M
MARWAN solo_traveller il
3
Pros:

Location and modern design with overall good amenities and responsive staff.

Cons:

No furniture in the room except bed and the staff didnt offer any help in this regard. No room cleaning throughout my stay (they said that they clean only after a few days and I had to pay extra).

2026-06-27 via Nuitee
K
KALENGA solo_traveller it
7
Pros:

La posizione, centralissima

Cons:

Che non si pulisca la stanza

2026-06-27 via Nuitee
M
Marine Virginie family_with_children ch
6
Pros:

L’emplacement, la modernité, le check-in et check-out rapide

Cons:

La propreté!!! Pas de brosse de toilettes

2026-06-27 via Nuitee
I
Iryna solo_traveller pl
8
2026-06-27 via Nuitee
M
maria rosa couple it
5
2026-06-27 via Nuitee
M
Markus couple ch
8
Perfekte Lage
Pros:

Lage, Klimaanlage im Zimmer, sehr ruhige Zimmer trotz zentraler Lage, freundliches Personal, einfacher und unkomplizierter Checkin

Cons:

Ein paar Kleinigkeiten, es dürfte beispielsweise ein Haarföhn und kleiner Kühlschrank im Zimmer haben.

2026-06-27 via Nuitee
H
Heather couple au
8
2026-06-27 via Nuitee
T
TIMUCIN couple tr
7
2026-06-27 via Nuitee
Y
Yulanda family_with_children gb
7
Good location
Pros:

Location is very good

Cons:

Room has no windows

2026-06-27 via Nuitee
G
Gerard couple ae
8
Great place to stay in Central London with a value for money.
Pros:

The proximity to the Piccadilly Circus, the tube and theatres in the west end. Easy to walk around with its location. The rooms were really good in sound proofing as I did not hear anyone passing by my room nor was I disturbed while sleeping.

Cons:

There could have been a bigger trash bin on the room or at the hallway/corridor so I can at least throw the wrappers during the stay. The free cleaning should also be adjusted to 3 days instead of 4 days. There should also be a facility, even if it’s paid for someone to get like boiling water for coffee/tea. The cafe at B1 is only open from 8am-5:30pm so it didn’t work for me.

2026-06-27 via Nuitee
K
Kabiil couple no
6
2026-06-27 via Nuitee
C
Célia solo_traveller pt
7
2026-06-27 via Nuitee
A
Amir solo_traveller eg
1
Very bad experience
Pros:

Nothing but the location

Cons:

Well let me start by the positive part which is mainly the location which extraordinary.
Yet the hotel is providing the bare minimum for a stay.
1. We are a family who were supposed to be staying for 14 nights and they gave us a very small room, yet we moved to another a bit more spacious room the second day of our stay.
2. The hotel has a major issue whenever it comes to the hygiene and cleaning. Cleaning process is lousy; we asked for 2 cleaning sessions during the whole stay of 14 days and both were very bad, no sink cleaning, no toilet cleaning, even the pillows were taken away and the towels were not there and when we asked for extra pillows and towels we were informed that they are all out and the hotel doesn't have !!!!
3. The cafeteria is providing the bare minimum, the guy over there was very rude and twice during the stay the smell was either as a toilet place (the toilets were not clean) or smelly like fish for 3 consecutive days and I made the comment to the reception the result was a big zero.
4. Yet the reception guys they were all trying to help yet it seems it is not in their power.

Finally probably I made a wrong choice. the hotel is suitable either for big groups of campers or for couples looking for a one stand night but definitely not for elder people or families, and the only reason I didn't leave the first day was that I paid 100% in full in advance other wise I would have left.

2026-06-27 via Nuitee
B
Babagana solo_traveller ng
1
Just managed because of not refundable
Pros:

Nothing

Cons:

Nothing

2026-06-27 via Nuitee
M
maria rosa extended_group it
5
2026-06-27 via Nuitee
G
Gabriela solo_traveller br
8
Pros:

Location is amazing, very clean, spacious room, super friendly staff

Cons:

Very loud door banging noises all night (doors were heavy and even if you accidentally miss the handle, the door would close super fast and bang very loud), vending machines not working so had to go to a market to buy water.

2026-06-27 via Nuitee
C
Choon Hung family_with_children my
8
Great location, friendly staff
Pros:

Location

2026-06-27 via Nuitee