Hotel Occidental

Hotels
Independent
7 (87 reviews)
Calle General Villagómez Zona Centro, Trinidad Villagomez #17, Guadalajara, JAL, 44100 , Guadalajara , MX

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Smoke-free property
Free self parking
Covered parking

Review Highlights

Pros:
Helpful staff
Centrally located
Reasonable pricing
Cons:
Poor cleanliness
Uncomfortable room
Safety concerns at night

Categories

Cleanliness
5.39
The room quality was poor, with hair found on the sheets.
Service
8.36
The staff is described as very helpful and friendly.
Location
6.9
Centrally located but perceived as unsafe at night due to nearby street population.
Room Quality
5.35
The mattress was uncomfortable and water leaks were reported.
Amenities
7.38
Basic comforts available but lacking in substantial amenities.
Value for Money
7.84
Reasonable price but trade-offs in comfort and cleanliness.
Food and Beverage
7.39
Standard quality for this hotel tier.
Overall Experience
7.36
A mixed experience with good and bad elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:13

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and the convenience of a vending machine during your stay at Hotel Occidental.

Featured Amenities: Benefit from a 24-hour front desk, luggage storage, and free self parking to enhance your experience at our hotel.

Central Location: Explore nearby attractions such as Plaza de los Mariachis, Guadalajara Cathedral, and Mercado Libertad within a short distance from the hotel.

Immerse yourself in comfort and convenience at Hotel Occidental. Book now to secure your stay in the heart of Guadalajara.

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7
Based on 87 reviews
Cleanliness: 5.39
Service: 8.36
Location: 6.9
Room Quality: 5.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.36
M
MIGUEL partner
8
Pros:

Hotel que tiene ya sus años que necesita una remodelación para ser más adecuado a una estancia placentera .la zona es extraña debido a que por las noches es sola aún viendo céntrica es insegura por tener al rededor personas en situación de calle y zona cercana de adicciones si para ti es importante salir tranquilo y no te gusta lidiar con el entorno verás que solo callendo la noche se transforma el área a sola y zona roja

2025-09-27 via Nuitee
L
Laura
6
Pros:

Está bien, solo para llegar a dormir
Solo tiene un ventilador de techo y si se nos hizo caluroso
La regadera estaba tapada se salía el agua
Pero igual por el precio está bien

2025-09-12 via Nuitee
E
Eduardo Martínez
10
Pros:

El lugar es tranquilo y cercano al mercado de San Juan de Dios.

2025-09-11 via Nuitee
D
David family
10
Pros:

Buen servicio

2025-09-06 via Nuitee
V
Verified traveler
10
Great Hotel!
Pros:

I can’t say enough good things about Hotel Occidental. It is well located, right in the historic center near sights, restaurants, shops, and transit. My room was large, clean, and comfortable. The staff is very helpful and friendly. I will absolutely return my next time in Guadalajara.

2025-09-03 via Nuitee
E
Elizabeth family
2
Pros:

Si estás buscando un hotel para descansar esta no es la mejor opción el colchón es muy incómodo, tenía un pozo de que ya tenía mucho tiempo en uso, en las sábanas había cabellos de mujer

No pude pasar ahí la noche tuve que buscar otro alojamiento

2025-08-25 via Nuitee
D
David
10
Great job!
Pros:

I can’t say enough great things about this hotel. The location is perfect - very central. My room was large and very clean. WiFi worked very well. Staff was extremely kind and helpful. I will certainly stay here again!

2025-07-09 via Nuitee
C
Carolina family
10
Pros:

Bien

2025-07-02 via Nuitee
D
Dkreating partner
6
Pros:

Es un lugar económico para dormir, ducharte y dejar el equipaje. Está bien.

2025-06-15 via Nuitee
M
Martin partner
8
Pros:

Habitaciones amplias y bien iluminadas

2025-05-12 via Nuitee
C
Carlos
10
Pros:

Fue una estancia agradable en la ciudad de Guadalajara, Jalisco Mexico.
El personal del hotel fue amable.

2025-05-07 via Nuitee
P
Perla
4
Pros:

Olvidé algunas cosas personales y no me llamaron para reportar lo que dejé devalor

2025-04-27 via Nuitee
M
Mariana
10
Pros:

.

2025-04-14 via Nuitee
C
CÉSAR
8
Pros:

Cucarachas

2025-04-03 via Nuitee
M
Manolo partner
10
Pros:

Buen servicio

2025-03-25 via Nuitee
L
lynda
10
Pros:

Excelente

2025-03-17 via Nuitee
V
Veronica family
6
Pros:

El personal muy amable la vdd no tengo queja. Más que nada es que se nos fue la luz en un cuarto y son muy incómodas las camas de ahí en más todo bien

2025-02-19 via Nuitee
E
Erik
10
Pros:

Good

2025-01-22 via Nuitee
M
MARCO ANTONIO family
10
Pros:

Its very quiet and safety and there are a lot of bus station everywhere.

2025-01-21 via Nuitee
A
Ana partner
2
Pros:

Sucio tapado el shower

2024-12-24 via Nuitee