NEYA Porto Hotel

Hotels
9 (2492 reviews)
Rua de Monchique 35-41 , Porto , pt

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Unclean towels
Missing amenities
High pillows

Categories

Cleanliness
8.25
Generally clean with some issues like unclean towels reported.
Service
9.75
Staff is friendly and helpful, enhancing the stay experience.
Location
9.25
Excellent location with great views and accessibility.
Room Quality
8.75
Rooms are comfortable but some issues with TV remote functionality noted.
Amenities
8.75
Good amenities but some minor issues with hygiene item replenishment.
Value for Money
9.25
Overall good value given the location and amenities.
Food and Beverage
8.75
Breakfast quality is good, but some variety reported as lacking.
Overall Experience
9.25
Positive overall experience with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:33

Property Description

Luxurious Accommodation in Porto

Modern Amenities: NEYA Porto Hotel offers free bikes, private parking, a fitness centre, and a garden for guests to enjoy during their stay. The 24-hour front desk, restaurant, and room service cater to all your needs, ensuring a comfortable experience.

Comfortable Rooms: Each room at NEYA Porto Hotel features a desk, private bathroom with free toiletries, flat-screen TV, and air conditioning. Some rooms even boast a balcony with stunning city views or a terrace for relaxation.

Prime Location: Situated just 1 km from Palacio da Bolsa, this hotel is surrounded by must-see attractions like Ferreira Borges Market and Ribeira Square. With Sao Bento Metro Station nearby, exploring Porto is convenient for guests.

Experience luxury and convenience at NEYA Porto Hotel - book your stay now for an unforgettable Porto getaway.

Important information:

Please note that when booking more than 5 rooms, different conditions and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2492 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
A
Andre • couple • pt
10
2026-02-14 • via Nuitee
P
Paulo • solo_traveller • pt
8
2026-02-14 • via Nuitee
J
Jochen • solo_traveller • de
4
Ich persönlich nie wieder in das Hotel und das ist auf einmal ein Pilgerkollegen mitgeteilt worden
Pros:

Es ist ein Hotel, und dafür war gut für Porto hätte ich mir für das Geld mehr erwartet

Cons:

Das geschäftsmäßige waren mit einem Pilger. Ich bin pilgern hatte vor gebucht und für diese Vorbuch auch ganz normal bezahlt. Aufgrund vom Wetter war ich mir nicht sicher, ob ich vielleicht einen Tag länger bleib hab die Willenserklärung auch kommuniziert und war auch unten an am Tresen und sagte ja, wahrscheinlich bleibe ich länger da wurde schon direkt meine Karte belastet und ne Stunde später kam die Sonne raus und noch bevor ich überhaupt den regulären Tag meiner regulären Buchung erreicht hab, habe ich mich entschieden nicht länger zu bleiben. Bin also quasi zurückgetreten und sie hatten jetzt schon für einen Tag das Geld abgebucht und ich hab das nicht zurückgebucht bekommen. Das fand ich absolut nicht okay nach den allgemeinen Geschäftsbedingungen bekommt man zwar sein Geld nicht zurück, wenn man storniert aber es war ja keine Reservierung und es war auch keine Stornierung. Es war ne Willenserklärung meine Karte wurde belastet, und bevor überhaupt dieser Vertrag zu Stande kam, bin ich schon wieder zurückgetreten, dass er das Geld hätte mir überwiesen werden müssen. Das fand ich für den Beginn des Jacobsweges extrem enttäuschend und da habe ich auch da die Geschäftsleitung geschrieben, das geht in meinen Augen persönlich gar nicht.. ich kann nicht eine Kreditkarte belasten, wenn der Grund dafür noch überhaupt nicht gegeben ist und schon gar nicht, wenn dann auch noch ne Willenserklärung kommt, dass ich das nicht möchte also das Zimmer nicht benötige

2026-02-13 • via Nuitee
G
Ginna • couple • co
10
Pros:

Super nice hotel, and the personal was always nice and friendly. We loved our room, that it was quiet, comfortable and it had blackouts to sleep well. We were also very happy for the brunch!

Cons:

We noticed that the floor was still dirty after the cleaning, so we would just suggest to check that :)
And eventhough the location had very beautiful views, to reach most places you have to go up the hills

2026-02-12 • via Nuitee
J
Joachim • couple • de
10
Tolles Ambiente
Pros:

Die Lage am Douro, die Nähe zum Zentrum, die Tram, die direkt am Hotel vorbei fährt. Sehr schönes geräumiges Zimmer mit Platz für Koffer und Kleidung. Man bekam fast jeden Tag Trinkwasser und der Portowein zur Begrüßung war sehr gut.

2026-02-12 • via Nuitee
L
Lukáš • solo_traveller • is
9
Pros:

Great location, the hotel is modern, rooms are spacious, and beds are comfortable. I can recommend it and am happy to stay there again!

Cons:

The breakfast on Saturday morning can be busy, so I was asked to wait as there was no available table. And once I got in, it was obvious that it overwhelmed the staff, as many options were missing (like eggs, bacon, bread...) and it took them some minutes to refill everything.

2026-02-11 • via Nuitee
C
cinthia • solo_traveller • lu
8
2026-02-11 • via Nuitee
M
Mélissa • couple • fr
10
2026-02-11 • via Nuitee
M
Miroslav • couple • de
9
2026-02-11 • via Nuitee
H
Hety • extended_group • de
10
Das beste Hotel, in dem ich je war
Pros:

Vermutlich das beste Hotel, in dem ich je war. Und ich reise viel :) Super Aussicht, alles tip top sauber, wahnsinnig geschmackvoll eingerichtet und das Personal war sehr freundlich. Was möchte man mehr?

Cons:

Die Einfahrt zur Tiefgarage ist sehr, sehr eng und schlecht von der Straße aus zu erreichen. Für unerfahrene Fahrer nicht zu empfehlen.

2026-02-10 • via Nuitee
M
Manuel Pinto • couple • pt
9
Pros:

Vista fantáticas.
Tem parque de estacionamento proprio mas estava lotado. não é de fácil estacionamento.
Pequeno almoço muito bom, com muita variedade

2026-02-09 • via Nuitee
N
Natascha • extended_group • at
8
Zentrale gute Lage in Porto
Pros:

Die Aussicht auf den Fluss Duoro ist wunderschön
Fitness Raum ist ausreichend für ein kleines Training
Sehr schöne Lage

Cons:

Beim Frühstück wäre frisches Obst und Gemüse schön

2026-02-09 • via Nuitee
J
JON • couple • es
8
2026-02-08 • via Nuitee
A
Aslihan • couple • de
9
Pişman olmayacaginiz bir tercih 👌
Pros:

Konumunu, personelini, çevre dostu su sebilini cok sevdim 🙂

Cons:

Keşke odalardaki masaj yastığını hediye etseler 😀 Her sey harikaydı.

2026-02-08 • via Nuitee
A
Andreia • couple • pt
10
2026-01-31 • via Nuitee
M
Marina Canteiro • couple • pt
9
2026-01-31 • via Nuitee
A
Afonso • couple • pt
10
Pros:

Acolhedor e confortável

2026-01-31 • via Nuitee
L
Luigi • couple • it
10
A wonderful and relaxing stay with great comfort, excellent food, and exceptionally kind staff.
Pros:

The room was great, spacious, very clean, and with a beautiful view over the river. The bed was very comfortable, and the balcony right by the river was a lovely bonus.

Breakfast was excellent, and the staff were incredibly kind and welcoming. Gabriel and his colleagues showed us the food on the first day and kindly escorted us to our table. We also had dinner there: it was quiet, very pleasant, and the food was delicious.

Cons:

There was nothing we particularly disliked. If we had to mention something, it would be that the spa was not open on Sunday, but overall everything was great.

2026-01-28 • via Nuitee
A
Artur • couple • pt
9
2026-01-28 • via Nuitee
T
Taghi • solo_traveller • dk
7
Pros:

Personale i receptionen og i baren var rigtig søde

Cons:

Man kunne ikke få mad i resturanten

2026-01-28 • via Nuitee