NEYA Porto Hotel

Hotels
9 (2748 reviews)
Rua de Monchique 35-41 , Porto , pt

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Unclean towels
Missing amenities
High pillows

Categories

Cleanliness
8.25
Generally clean with some issues like unclean towels reported.
Service
9.75
Staff is friendly and helpful, enhancing the stay experience.
Location
9.25
Excellent location with great views and accessibility.
Room Quality
8.75
Rooms are comfortable but some issues with TV remote functionality noted.
Amenities
8.75
Good amenities but some minor issues with hygiene item replenishment.
Value for Money
9.25
Overall good value given the location and amenities.
Food and Beverage
8.75
Breakfast quality is good, but some variety reported as lacking.
Overall Experience
9.25
Positive overall experience with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:33

Property Description

Luxurious Accommodation in Porto

Modern Amenities: NEYA Porto Hotel offers free bikes, private parking, a fitness centre, and a garden for guests to enjoy during their stay. The 24-hour front desk, restaurant, and room service cater to all your needs, ensuring a comfortable experience.

Comfortable Rooms: Each room at NEYA Porto Hotel features a desk, private bathroom with free toiletries, flat-screen TV, and air conditioning. Some rooms even boast a balcony with stunning city views or a terrace for relaxation.

Prime Location: Situated just 1 km from Palacio da Bolsa, this hotel is surrounded by must-see attractions like Ferreira Borges Market and Ribeira Square. With Sao Bento Metro Station nearby, exploring Porto is convenient for guests.

Experience luxury and convenience at NEYA Porto Hotel - book your stay now for an unforgettable Porto getaway.

Important information:

Please note that when booking more than 5 rooms, different conditions and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2748 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
L
Lukas • couple • ch
9
Sehr gutes Preis-Leistungsverhtnis, coole Archtektur. Schöne Ausdicht auf die Stadt
Pros:

Sehr schöne Architektur mit den alten Klostermauern und dem Innenhof. Zimmer in den Innenhof sehr ruhig. Sehr gutes Frühstücksbuffet. Super Rooftop Restaurant mit wunderschöner Aussicht. Sehr freundliche Angestellte. Nachhaltigkeitskonzept überzeugt sehr.

Cons:

Lage ist zu Fuß ca. 20 Minuten außerhalb des Zentrums. Entschädigt aber mit sehr guten Restaurants in unmittelbarer Nähe.

2026-07-03 • via Nuitee
I
irene • couple • ch
10
2026-07-01 • via Nuitee
M
Michel • solo_traveller • fr
8
Pros:

Chambre avec vue sur le Douro

2026-07-01 • via Nuitee
B
Barcala • solo_traveller • es
10
2026-07-01 • via Nuitee
A
Almudena • couple • es
6
Pros:

Camas y almohadas muy cómodas

Cons:

Hicimos reserva en enero para alojarnos a finales de junio. Pedimos early check in, que no nos dieron. Cuando llegamos al hotel temprano, la habitación no estaba lista y nos tuvieron esperando unos 40 minutos a pesar de que la reserva estaba hecha para el día anterior.

2026-06-30 • via Nuitee
R
rhianne • couple • gb
6
Unfortunately average
Pros:

The location was convenient, just on the edge of the old town which meant door to door service when we wanted to taxi and no difficulty with luggage. The views from the roof terrace were beautiful. Very comfortable bed

Cons:

Very basic facilities, no room service, it would be good to have a shop of sorts in the absence of room service and no shops near by. Lovely river room but a very small room.

2026-06-30 • via Nuitee
B
BARBARA • solo_traveller • it
8
2026-06-30 • via Nuitee
M
Marsela • solo_traveller • de
7
The bathroom was missing several basic amenities that are usually provided in other hotels, such as cotton pads, sanitar
Pros:

Location

Cons:

Many things where missing in the bathroom compared to other hotels

2026-06-29 • via Nuitee
D
Daniela • solo_traveller • de
10
2026-06-29 • via Nuitee
S
Sabine • solo_traveller • de
10
2026-06-29 • via Nuitee
C
Carmen • couple • es
10
2026-06-28 • via Nuitee
M
Maria • extended_group • cl
10
buena
Pros:

Desayuno, personal y vista

Cons:

nada

2026-06-26 • via Nuitee
G
GONÇALO • family_with_children • pt
8
Camas por fazer à chegada...
Cons:

Eramos 2 adultos e 2 crianças. Quando chegamos, cerca das 2:00 da madrugada, não estava preparada a cama (sofá-cama) das crianças. Tivemos que solicitar roupa de cama e fazer a cama nós mesmos. Isto depois de uma viagem, com crianças e às 2:00 da manhã.
Disseram que iriam fazer algo por nós... mas nem uma palavra de desculpas da Direção!
O Recepcionista da noite foi atencioso e fez tudo o que poderia fazer.

2026-06-25 • via Nuitee
1
1CabMou • solo_traveller • pt
10
Pros:

Tudo

2026-06-25 • via Nuitee
J
Joan • couple • us
10
If you want a modern, high end, hotel in Porto, this would be a good choice.
Pros:

The hotel is a full-service high end hotel.

Cons:

Room was small.

2026-06-23 • via Nuitee
A
Ana • solo_traveller • pt
10
Pros:

Proximidade com locais de interesse
Boa opção de estacionamento com 4 lugares para carregar carro eléctrico
Bom pequeno almoço
Bar no topo do edifício com boas vistas

Cons:

Nada de negativo a apontar durante a estadia

2026-06-23 • via Nuitee
G
Gerd • solo_traveller • de
9
Pros:

Schöne Lage am Fluss und in der Nähe gastronomischer und touristischer Highlights. Geschmackvolles Ambiente.

Cons:

Mehrere Kleinigkeiten im Bad sind reparaturbedürftig und scheinen bei keiner Kontrolle aufzufallen.

2026-06-22 • via Nuitee
H
Heinrich • extended_group • de
8
Zentrale Lage mit schönen Zimmern und Garade
Pros:

Die Bar auf dem Dach

Cons:

Die Lage mit Garage

2026-06-21 • via Nuitee
W
Winnie • couple • be
8
2026-06-21 • via Nuitee
P
Pierre • couple • ca
8
2026-06-21 • via Nuitee