NEYA Porto Hotel

Hotels
9 (2530 reviews)
Rua de Monchique 35-41 , Porto , pt

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Unclean towels
Missing amenities
High pillows

Categories

Cleanliness
8.25
Generally clean with some issues like unclean towels reported.
Service
9.75
Staff is friendly and helpful, enhancing the stay experience.
Location
9.25
Excellent location with great views and accessibility.
Room Quality
8.75
Rooms are comfortable but some issues with TV remote functionality noted.
Amenities
8.75
Good amenities but some minor issues with hygiene item replenishment.
Value for Money
9.25
Overall good value given the location and amenities.
Food and Beverage
8.75
Breakfast quality is good, but some variety reported as lacking.
Overall Experience
9.25
Positive overall experience with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:33

Property Description

Luxurious Accommodation in Porto

Modern Amenities: NEYA Porto Hotel offers free bikes, private parking, a fitness centre, and a garden for guests to enjoy during their stay. The 24-hour front desk, restaurant, and room service cater to all your needs, ensuring a comfortable experience.

Comfortable Rooms: Each room at NEYA Porto Hotel features a desk, private bathroom with free toiletries, flat-screen TV, and air conditioning. Some rooms even boast a balcony with stunning city views or a terrace for relaxation.

Prime Location: Situated just 1 km from Palacio da Bolsa, this hotel is surrounded by must-see attractions like Ferreira Borges Market and Ribeira Square. With Sao Bento Metro Station nearby, exploring Porto is convenient for guests.

Experience luxury and convenience at NEYA Porto Hotel - book your stay now for an unforgettable Porto getaway.

Important information:

Please note that when booking more than 5 rooms, different conditions and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2530 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
K
Kathleen • couple • us
10
Great location, walking distance to a lot of shops and tourist areas restaurants and etc.
Pros:

Hotel wasn’t a good location right on the waterfront by the river but not right in a very noisy busy area… as far as people walking by making a lot of noise at night. Staff was excellent and there was a rooftop lounge where we spent a little time for a drink and a snack

Cons:

everything was fine about the property the staff was very nice and friendly, it was a great location for us to spend two nights exploring Porto before we headed to Lisbon.

2026-04-17 • via Nuitee
M
Mark • couple • gb
10
Had a great 2 day stay with excellent breakfast and friendly helpful staff
Pros:

Great position , great room with river view. Lovely converted building

2026-04-16 • via Nuitee
J
João • couple • pt
10
Pros:

Gg

2026-04-15 • via Nuitee
A
adarsh • couple • be
9
The experience was good, mostly due to the good Staffa d location of the hotel.
Pros:

Excellent location, good breakfast. Friendly staff.

2026-04-14 • via Nuitee
M
Miguel • solo_traveller • pt
10
Pros:

Upgrade de Quarto

Cons:

Pequeno almoço limitado e com muita gente.

2026-04-14 • via Nuitee
A
Ana • solo_traveller • pt
10
Pros:

A localização do hotel serviu perfeitamente a necessidade.
É muito confortável e tem ambiente tranquilo.
O restaurante é uma ótima opção para jantar

Cons:

o ginásio é um pouco pequeno e com os equipamentos a precisar de alguma manutenção

2026-04-14 • via Nuitee
T
Todd • couple • us
10
It was a wonderful stay. We will be coming back in the future.
Pros:

The room was very roomy and clean. We really enjoyed the view.

Cons:

Everything was great!

2026-04-14 • via Nuitee
M
Minion • solo_traveller • de
8
2026-04-13 • via Nuitee
D
David • extended_group • gb
10
Brilliant
Pros:

Everything was excellent

Cons:

Nothing

2026-04-13 • via Nuitee
장 • couple • kr
9
Pros:

친환경 노력하는 호텔경영에 공감합니다.

2026-04-13 • via Nuitee
I
Isabel Cristina Teixeira Bastos Gandara • couple • pt
10
Um Hotel que primorou pela elegância, simpatia e pelos detalhes! Simplesmente memorável 🥰
Pros:

Adorei tudo, desde o upgrade do quarto com uma vista esplendorosa, diretamente sobre o rio Douro, do gesto oferecido tendo em conta a celebração da data especial, até à simpatia, prontidão e profissionalismo de todos os funcionários, ao delicioso pequeno-almoço… as palavras não fazem jus do que realmente este hotel nos proporcionou:)

2026-04-12 • via Nuitee
O
Orlando • couple • us
10
Excelente Hotel
Pros:

Excelente hotel muy elegante y cómodo. Cerca de todo caminando

Cons:

Excelente oferta en el desayuno muy variado y sus dormitorios grandes y cómodos

2026-04-12 • via Nuitee
S
Sven • couple • de
7
in Ordnung, ohne herausragend zu sein
Pros:

Gute Lage, zu Fuß in die Altstadt möglich, Fahrräder kostenfrei zur Ausleihe - perfekt um 5km an die Küste zu radeln

Cons:

Das Lüftungsaggregat im Hof war so laut, dass das Fenster nicht offen bleiben konnte - sowas geht gar nicht

2026-04-12 • via Nuitee
N
Nestor • solo_traveller • cl
10
2026-04-11 • via Nuitee
M
Martin • solo_traveller • de
9
2026-04-10 • via Nuitee
A
Anja • couple • de
10
Pros:

Sehr schönes Hotel am Douro. Aussicht vom Zimmer wunderschön. Frühstück war super. Personal sehr freundlich. Die Bar im 5. Stockwerk das Highlight. Leider regnete es bei uns. Nach Porto ein kleiner Fußmarsch von etwa 15 min. Ist aber kein Problem. Wäre ja noch die alte Tram oder der Bus, der am Hotel vorbeifährt.

Cons:

Nichts

2026-04-10 • via Nuitee
P
Prathoumkhoun • couple • fr
10
Séjour confortable et cosy, nous y séjournerons de nouveau avec plaisir
Pros:

Le confort de l’hôtel et l’accueil du personnel. Le bar en roof top est très agréable

Cons:

Juste l’ouverture un peu longue de la première porte de l’hôtel

2026-04-09 • via Nuitee
I
Irina • couple • cz
10
Pros:

The hotel sits right on the shore. The room is great, clean and with amazing view 😍 👌 ❤️ we had breakfast included and it definitely was worth it. Just right 10min far from the hotel is the stunning garden with peacocks, ducks and other different birds.
The staff was very friendly and nice.
We LOVE the hotel, food, people and the city! Would love to come again.

2026-04-09 • via Nuitee
S
Sharon • couple • gb
10
Pros:

Great location to river.

Cons:

Sky bar staff not very attentive and slow with taking and bring orders

2026-04-09 • via Nuitee
S
Sobia • couple • gb
9
Would stay here again.
Pros:

Location and on the river

Cons:

If requested a river view well in advance but got a room facing the back. Other than that nothing to dislike

2026-04-08 • via Nuitee