Hotel Volga Plaza

Hotels
6.2 (68 reviews)
causeway House , Above Citywalk Shoes , 2nd Floor , S.B.S Road Opp Bank of Baroda , Colaba , Mumbai , in

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Guest room sealed after cleaning
See all facilities

Review Highlights

Pros:
Good location
Cons:
Poor cleanliness
Room quality issues
Service response problems

Categories

Cleanliness
2.53
There were serious cleanliness issues including visible mold, a persistent musty smell, and damp sheets.
Service
7
Standard quality for this hotel tier; issues reported were not addressed satisfactorily.
Location
8.54
La ubicación y ya.
Room Quality
4.49
The room received was significantly different from what was advertised on the website.
Amenities
7.52
Standard quality for this hotel tier.
Value for Money
6.48
Standard quality for this hotel tier.
Food and Beverage
6.53
Standard quality for this hotel tier.
Overall Experience
6.5
Overall experience affected by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:54

Property Description

Convenient Location
Hotel Volga Plaza, nestled in the heart of Mumbai's Historical And Heritage district, offers a prime location just steps away from iconic landmarks like the Prince of Wales Museum and Rajabai Clock Tower.

Comfortable Accommodation
Experience comfort at its best in our air-conditioned rooms equipped with flat-screen TVs. Enjoy the convenience of room service and a 24-hour front desk, ensuring a hassle-free stay for our guests.

Nearby Attractions
Explore Mumbai's top attractions with ease - from the historic Gateway of India to the vibrant Colaba Causeway, all just a stone's throw away from Hotel Volga Plaza.

Ready to experience the charm of Mumbai? Book your stay at Hotel Volga Plaza now for an unforgettable journey!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.2
Based on 68 reviews
Cleanliness: 2.53
Service: 7
Location: 8.54
Room Quality: 4.49
Amenities: 7.52
Value for Money: 6.48
Food and Beverage: 6.53
Overall Experience: 6.5
R
Rajendra • couple • in
10
Pros:

Thanks

Cons:

Thanks

2026-03-26 • via Nuitee
C
Chaitanya • family_with_children • in
5
2026-03-22 • via Nuitee
S
Samba-Diom • couple • fr
1
2026-03-18 • via Nuitee
J
julian • couple • gb
5
2026-03-16 • via Nuitee
D
Dontje • family_with_children • nl
1
Roaches and bedbugs
Cons:

Roaches and other insects in the beds and bathroom. Dirty towels from the previous guest where still in the bathroom and there was a used razor on the nightstand. We booked this hotel because of its great location and price but no price is worth sleeping in the same bed as bedbugs, roaches and other insects. Would not recommend this to anyone.

2026-03-13 • via Nuitee
S
Sujay • solo_traveller • in
1
2026-03-12 • via Nuitee
B
Bülent • couple • tr
8
2026-03-10 • via Nuitee
G
ghule shubham • couple • in
2
2026-03-10 • via Nuitee
V
Viktor Tolstykh • couple • fr
8
Pros:

Bon emplacement.
L'équipe à l'écoute.
Bon séjour.
Salle de bain rénovée.

Cons:

1. L’adresse indiquée sur Booking n’est pas correcte. Nous avons dû chercher pendant environ 15 minutes avant de trouver l’établissement.
Il se situe en réalité près du Leopold Café.
2. L’eau chaude est disponible sur demande. Il est nécessaire de s’adresser à l’équipe afin qu’elle active le système d’eau chaude.

2026-03-04 • via Nuitee
K
Kamran • couple • in
10
2026-03-01 • via Nuitee
D
Dishit • solo_traveller • in
2
Cons:

no lift

2026-02-24 • via Nuitee
D
Dr Dhanraj • extended_group • in
10
2026-02-14 • via Nuitee
K
KBallal • solo_traveller • in
5
Pros:

Location

Cons:

Few of the Staff and their behaviour. Torn bed sheets

2026-02-14 • via Nuitee
A
Alexandr • family_with_children • ru
6
Pros:

Расположение

Cons:

Тараканы в номере

2026-02-10 • via Nuitee
V
Vincenzo • couple • it
8
2026-02-09 • via Nuitee
A
Ahuva • solo_traveller • il
5
2026-01-23 • via Nuitee
S
Sengar • couple • in
1
2026-01-22 • via Nuitee
A
Aitana • extended_group • es
1
TERROR
Pros:

La ubicación y ya

Cons:

Al llegar a la habitación asignada, encontré las siguientes condiciones graves que afectan la calidad, salubridad y confort de mi estancia:

* Presencia visible de moho en paredes y/o techo.
* Olor intenso y persistente a humedad.
* Olor a tabaco en la habitación, a pesar de que se anuncia como espacio libre de humo.
* Presencia de ceniceros en la habitación, lo que contradice la política de no fumar publicada.
* Sábanas húmedas debido al exceso de humedad en el ambiente.

He informado al personal del hotel, pero la situación no se ha solucionado. Estas condiciones incumplen lo prometido en la descripción del alojamiento y afectan directamente mi salud y bienestar.

2026-01-19 • via Nuitee
S
Stanislav • solo_traveller • sk
3
2026-01-10 • via Nuitee
D
Dhruvin • extended_group • in
7
Cons:

The entrance of the hotel is difficult to find.

2026-01-08 • via Nuitee