Hotel Volga Plaza

Hotels
6.2 (63 reviews)
causeway House , Above Citywalk Shoes , 2nd Floor , S.B.S Road Opp Bank of Baroda , Colaba , Mumbai , in

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Guest room sealed after cleaning
See all facilities

Review Highlights

Pros:
Good location
Cons:
Poor cleanliness
Room quality issues
Service response problems

Categories

Cleanliness
2.53
There were serious cleanliness issues including visible mold, a persistent musty smell, and damp sheets.
Service
7
Standard quality for this hotel tier; issues reported were not addressed satisfactorily.
Location
8.54
La ubicación y ya.
Room Quality
4.49
The room received was significantly different from what was advertised on the website.
Amenities
7.52
Standard quality for this hotel tier.
Value for Money
6.48
Standard quality for this hotel tier.
Food and Beverage
6.53
Standard quality for this hotel tier.
Overall Experience
6.5
Overall experience affected by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:54

Property Description

Convenient Location
Hotel Volga Plaza, nestled in the heart of Mumbai's Historical And Heritage district, offers a prime location just steps away from iconic landmarks like the Prince of Wales Museum and Rajabai Clock Tower.

Comfortable Accommodation
Experience comfort at its best in our air-conditioned rooms equipped with flat-screen TVs. Enjoy the convenience of room service and a 24-hour front desk, ensuring a hassle-free stay for our guests.

Nearby Attractions
Explore Mumbai's top attractions with ease - from the historic Gateway of India to the vibrant Colaba Causeway, all just a stone's throw away from Hotel Volga Plaza.

Ready to experience the charm of Mumbai? Book your stay at Hotel Volga Plaza now for an unforgettable journey!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.2
Based on 63 reviews
Cleanliness: 2.53
Service: 7
Location: 8.54
Room Quality: 4.49
Amenities: 7.52
Value for Money: 6.48
Food and Beverage: 6.53
Overall Experience: 6.5
D
Dr Dhanraj • extended_group • in
10
2026-02-14 • via Nuitee
K
KBallal • solo_traveller • in
5
Pros:

Location

Cons:

Few of the Staff and their behaviour. Torn bed sheets

2026-02-14 • via Nuitee
A
Alexandr • family_with_children • ru
6
Pros:

Расположение

Cons:

Тараканы в номере

2026-02-10 • via Nuitee
V
Vincenzo • couple • it
8
2026-02-09 • via Nuitee
A
Ahuva • solo_traveller • il
5
2026-01-23 • via Nuitee
S
Sengar • couple • in
1
2026-01-22 • via Nuitee
A
Aitana • extended_group • es
1
TERROR
Pros:

La ubicación y ya

Cons:

Al llegar a la habitación asignada, encontré las siguientes condiciones graves que afectan la calidad, salubridad y confort de mi estancia:

* Presencia visible de moho en paredes y/o techo.
* Olor intenso y persistente a humedad.
* Olor a tabaco en la habitación, a pesar de que se anuncia como espacio libre de humo.
* Presencia de ceniceros en la habitación, lo que contradice la política de no fumar publicada.
* Sábanas húmedas debido al exceso de humedad en el ambiente.

He informado al personal del hotel, pero la situación no se ha solucionado. Estas condiciones incumplen lo prometido en la descripción del alojamiento y afectan directamente mi salud y bienestar.

2026-01-19 • via Nuitee
S
Stanislav • solo_traveller • sk
3
2026-01-10 • via Nuitee
D
Dhruvin • extended_group • in
7
Cons:

The entrance of the hotel is difficult to find.

2026-01-08 • via Nuitee
N
nigam • solo_traveller • in
8
Good
Pros:

Good

Cons:

Good

2026-01-07 • via Nuitee
I
Irina • extended_group • ru
4
Pros:

Место расположение

Cons:

В номерах не очень чисто.Но можно остановиться на пару ночей

2025-12-26 • via Nuitee
I
Irina • extended_group • ru
7
Терпимо на несколько ночей.
Pros:

Месторасположение, персонал

Cons:

Очень шумно в номере; рядом большая дорога, едут и сигналят днем и ночью.; многие номера.без окон либо в соседнюю стену.

2025-12-25 • via Nuitee
F
Fleay • couple • au
7
2025-11-28 • via Nuitee
A
Ashit • solo_traveller • in
1
Pros:

Not worthy

Cons:

Place and space of room

2025-11-13 • via Nuitee
S
Shivasaikoti • family_with_children • in
1
Pros:

That room that showed in website is different and actual room is different

2025-11-06 • via Nuitee
D
Dixit • extended_group • in
3
2025-10-03 • via Nuitee
V
Vaishnavi • young couple • in
5
Passable
2025-06-14 • via Nuitee
A
Associates • family with young children • in
6
Good location priced high
Pros:

The location was good

Cons:

The property has no lift, and also the rooms have no ventilation

2025-05-30 • via Nuitee
B
Bimlesh • review category business travellers • in
7
Good
2025-04-24 • via Nuitee
D
Daniel • solo traveller • at
6
good location but basic
Pros:

very good location - all main destination can be reached by walking
at the backside a lot of restaurant for good price
at the front is the colaba market and famous restaurants

Cons:

not the cleanest - some hair on the bed sheets
staff does the minimum but not very helpful
I think typical for delhi and mumbai, you have to pay more for the hotel and get less compared to the rest of india

2025-03-19 • via Nuitee