Bitz Bintang Hotel

Hotels
6.7 (1111 reviews)
57 & 59, Jalan Bukit Bintang , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Small room size
Pest problems

Categories

Cleanliness
4.51
Numerous complaints about cockroaches, unclean towels, and poor overall hygiene.
Service
8.98
Mostly positive feedback on staff friendliness, though some mentioned poor responsiveness.
Location
9.02
Consistently praised for being conveniently located near attractions.
Room Quality
5.47
Rooms were often described as small and uncomfortable, with some issues reported.
Amenities
6.5
Basic amenities present, but issues with air-conditioning and low water pressure noted.
Value for Money
5.96
Guests felt the rates were high relative to the quality and issues faced.
Food and Beverage
6.51
Positive mentions of nearby food options, but no direct feedback on hotel dining.
Overall Experience
6.68
Mixed feedback with many complaints about cleanliness and poor room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:31

Property Description

Convenient Location
Bitz Bintang Hotel is centrally located in the bustling Bukit Bintang district, close to popular shopping destinations such as Berjaya Times Square and Pavilion Kuala Lumpur.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with free WiFi, flat-screen TV, and a minibar. The hotel also offers a shared lounge area and a 24-hour front desk for your convenience.

Nearby Attractions
Explore nearby attractions like Starhill Gallery, Kuala Lumpur Convention Center, and KLCC Park, all within walking distance from the hotel.

Ready to experience the best of Kuala Lumpur? Book your stay at Bitz Bintang Hotel now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.7
Based on 1111 reviews
Cleanliness: 4.51
Service: 8.98
Location: 9.02
Room Quality: 5.47
Amenities: 6.5
Value for Money: 5.96
Food and Beverage: 6.51
Overall Experience: 6.68
L
Lingham • solo_traveller • my
7
2026-07-25 • via Nuitee
M
Mohd Fadzil • couple • my
8
2026-07-21 • via Nuitee
S
Siew Lik • solo_traveller • my
5
2026-07-20 • via Nuitee
K
Khan • couple • bd
9
2026-07-17 • via Nuitee
M
MD ABU RAIHAN • family_with_children • bd
5
2026-07-15 • via Nuitee
R
randy • solo_traveller • my
2
Pros:

Location is very good

Cons:

Air conditioning to noisy and room is not comfortable and smelly🤢🤢

2026-07-14 • via Nuitee
M
Marjorie • couple • ph
1
2026-07-10 • via Nuitee
D
Daniel • solo_traveller • my
3
2026-07-10 • via Nuitee
N
Nunkoo • couple • mu
3
2026-07-10 • via Nuitee
N
nurfatihah • solo_traveller • my
5
2026-07-06 • via Nuitee
T
Talha Tirmazi • solo_traveller • pk
1
They have worst air conditioning system.... And do not have technicians too to repair.
Pros:

Worst hotel i have ever stayed .... Ita piece of garbage .... Bedrooms are dirty .... Bed sheets has different type of stains on them ... One bed has blood stains on it ..... Very dirty hotel worst management ..... I have given 1 star because its minimum option i wanted to rate 0 star if possible

Cons:

Worst hotel i have ever stayed .... Ita piece of garbage .... Bedrooms are dirty .... Bed sheets has different type of stains on them ... One bed has blood stains on it ..... Very dirty hotel worst management ..... I have given 1 star because its minimum option i wanted to rate 0 star if possible

2026-07-01 • via Nuitee
T
Talha Tirmazi • solo_traveller • pk
1
Worst air-conditioning system. They do not have technicians to repair too.
Pros:

Worst hotel i have ever stayed .... Ita piece of garbage .... Bedrooms are dirty .... Bed sheets has different type of stains on them ... One bed has blood stains on it ..... Very dirty hotel worst management ..... I have given 1 star because its minimum option i wanted to rate 0 star if possible

Cons:

Worst hotel i have ever stayed .... Ita piece of garbage .... Bedrooms are dirty .... Bed sheets has different type of stains on them ... One bed has blood stains on it ..... Very dirty hotel worst management ..... I have given 1 star because its minimum option i wanted to rate 0 star if possible

2026-07-01 • via Nuitee
M
Muhammad • couple • pk
10
2026-06-29 • via Nuitee
N
nurul • solo_traveller • my
8
Pros:

Tempat yang bagus

Cons:

Aircon tidak berfungsi dengan baik

2026-06-29 • via Nuitee
E
Elpidio • solo_traveller • my
6
2026-06-29 • via Nuitee
M
Mansour • couple • sa
5
Pros:

يقع على شارع العرب وقربه من محطة القطار والمطاعم والبافليون

Cons:

مفارش السرير تحتاج تغير والثلاجه تكون تعمل ع طول لوجود ادويه وطعام يتلف كل ماتغلق كهرياء الغرفه

2026-06-26 • via Nuitee
R
Rizuan • couple • my
8
2026-06-25 • via Nuitee
S
Said • solo_traveller • my
10
2026-06-23 • via Nuitee
T
Taha • solo_traveller • sg
7
2026-06-23 • via Nuitee
S
Synram • solo_traveller • my
8
2026-06-22 • via Nuitee