Bitz Bintang Hotel

Hotels
6.7 (1119 reviews)
57 & 59, Jalan Bukit Bintang , Kuala Lumpur , MY
+60 3-2110 5151

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Small room size
Pest problems

Categories

Cleanliness
4.51
Numerous complaints about cockroaches, unclean towels, and poor overall hygiene.
Service
8.98
Mostly positive feedback on staff friendliness, though some mentioned poor responsiveness.
Location
9.02
Consistently praised for being conveniently located near attractions.
Room Quality
5.47
Rooms were often described as small and uncomfortable, with some issues reported.
Amenities
6.5
Basic amenities present, but issues with air-conditioning and low water pressure noted.
Value for Money
5.96
Guests felt the rates were high relative to the quality and issues faced.
Food and Beverage
6.51
Positive mentions of nearby food options, but no direct feedback on hotel dining.
Overall Experience
6.68
Mixed feedback with many complaints about cleanliness and poor room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:31

Property Description

Convenient Location
Bitz Bintang Hotel is centrally located in the bustling Bukit Bintang district, close to popular shopping destinations such as Berjaya Times Square and Pavilion Kuala Lumpur.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with free WiFi, flat-screen TV, and a minibar. The hotel also offers a shared lounge area and a 24-hour front desk for your convenience.

Nearby Attractions
Explore nearby attractions like Starhill Gallery, Kuala Lumpur Convention Center, and KLCC Park, all within walking distance from the hotel.

Ready to experience the best of Kuala Lumpur? Book your stay at Bitz Bintang Hotel now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

6.7
Based on 1119 reviews
Cleanliness: 4.51
Service: 8.98
Location: 9.02
Room Quality: 5.47
Amenities: 6.5
Value for Money: 5.96
Food and Beverage: 6.51
Overall Experience: 6.68
J
Joao • solo_traveller • gb
1
The 1 night that made me rethink Malaysia
Pros:

Oh boy this was terrible, I have never left a review but this time I have to do it, saying it was dirty doesn't make it justice, I had a ball of hair in my room, an army of cockroaches, an other types os insects that I could not identify, stains in the beds and pillows, bathroom floor was also stained, I get it was cheap but not cheap enough to be this bad, 40£ in a 3star hotel gotta be better than what we got, staff gave us a new room, much better not gonna lie but still bad, me and my friend couldn't even think of taking a shower there we slept without pillows and over the bed sheets with our bags in our beds cause that floor have everything but hygiene...

Cons:

All of it... Go take down the chatgpt pics and replace them with accurate pictures

2026-09-19 • via Nuitee
N
Nadya • solo_traveller • my
8
2026-09-17 • via Nuitee
N
Nadya • solo_traveller • my
8
2026-09-17 • via Nuitee
S
stan • solo_traveller • my
7
2026-09-17 • via Nuitee
N
Nadya • solo_traveller • my
8
2026-09-17 • via Nuitee
A
Awg Abd Halim • solo_traveller • my
4
Cons:

Sistem air dalam tandas perlu pembaikan sewajarnya.

2026-09-16 • via Nuitee
V
Vinay Kumar • solo_traveller • in
1
2026-09-14 • via Nuitee
M
Monir • couple • fr
4
2026-09-12 • via Nuitee
A
Abdulhadi • solo_traveller • ae
7
Pros:

I was OK

Cons:

Not that clean specially that sheets, the sheets were torn up.

2026-09-12 • via Nuitee
M
MOHD ZAKI • family_with_children • my
5
2026-09-08 • via Nuitee
M
MOHD SHAHRUL BIN • solo_traveller • my
9
2026-09-05 • via Nuitee
A
Adrian • couple • my
6
Fair my room Aircond on and off got some noise but overall was fair stay.
Pros:

Location

Cons:

The cleanness of the bedsheets can improve for more hygiene practices

2026-09-04 • via Nuitee
Z
Ziad • solo_traveller • iq
10
2026-09-04 • via Nuitee
A
Azhar Khan • couple • my
10
2026-09-04 • via Nuitee
A
Azhar Khan • couple • my
10
2026-09-04 • via Nuitee
N
Nurul • solo_traveller • my
4
2026-09-04 • via Nuitee
N
Nisa • solo_traveller • my
8
Memang pusat kota dan sewa bilik yang tak mahal
Pros:

Hotel uang senang nak pergi mana2 mrt dekat monorail pon dekat mmg tempat yang best

Cons:

Suka jew

2026-09-02 • via Nuitee
A
Ahmad Zaki Bin • solo_traveller • my
6
2026-08-31 • via Nuitee
N
Nurul • solo_traveller • my
4
Pros:

Mini sejuk ok bagus...

Cons:

(1)Tv sebab tiada TV1, TV2, TV9 sahaja
(2) Bilik kecil dan sempit sebab sukar jalan...
(3) Air cond sebab tak sejuk...

2026-08-31 • via Nuitee
C
Chandima Kumara • solo_traveller • lk
8
2026-08-30 • via Nuitee