Hotel Plaza Mayor

Hotels
7.7 (17 reviews)
Portal el Triunfo 3 , Tlalpujahua de Rayón , mx

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Tour desk
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Fire extinguishers
Key access
CCTV outside property
See all facilities

Review Highlights

Pros:
Excellent location
Attentive service
Cons:
Cleanliness issues
Uncomfortable room quality

Categories

Cleanliness
5.78
Several reviews mention cleanliness issues, with complaints about hair on the sheets and a bad smell.
Service
8.25
Standard quality for this hotel tier, with a mention of attentive service from staff.
Location
8.79
The location is consistently praised as excellent, right in the center.
Room Quality
6.74
Rooms are described as small and some issues with comfort in the beds.
Amenities
7.77
Amenities are described generally but lack specific complaints or praise.
Value for Money
7.73
Standard quality for this hotel tier, reflecting a fair value for location.
Food and Beverage
8.28
No specific mention, so assumed standard quality for this hotel tier.
Overall Experience
8.25
General satisfaction but tempered by several cleanliness and comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:09

Property Description

Luxurious Accommodation
Hotel Plaza Mayor, nestled in the charming Tlalpujahua de Rayón, Michoacan region, offers a lavish stay just 18 km from the exciting Tepetongo Water Park. Each room is elegantly furnished with a wardrobe, flat-screen TV, and a private bathroom, ensuring utmost comfort for guests with complimentary bed linen and towels.

Convenience at Your Fingertips
Enjoy a hassle-free stay with our 24-hour front desk, airport transfer services, and a dedicated concierge ready to assist you. Stay connected with complimentary WiFi throughout the property, making it perfect for both leisure and business travelers.

Easy Access to Travel
Located just 107 km from the General Francisco J. Mujica International Airport, Hotel Plaza Mayor offers convenience for travelers, ensuring a smooth journey to your luxurious retreat.

Book your stay at Hotel Plaza Mayor for a memorable and convenient experience!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs MXN 70 per day.

Location

Guest Reviews

7.7
Based on 17 reviews
Cleanliness: 5.78
Service: 8.25
Location: 8.79
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.25
J
Jaime • solo_traveller • es
8
Pros:

Muy bien situado

Cons:

Escaleras para acceder, no apto para sillas de ruedas

2026-03-31 • via Nuitee
M
Martinez arias • couple • mx
8
2026-03-06 • via Nuitee
C
Corona Ramirez • couple • mx
10
Pros:

Esta en pleno centro.

Cons:

Las camas un poquito duras. Y rechinan mucho.

2026-03-03 • via Nuitee
C
Cortes • couple • mx
10
2025-08-29 • via Nuitee
C
Castulo Ivan • couple • mx
6
Sólo por la ubicación...
Pros:

La ubicación es excelente.

Cons:

Las llamadas habitaciones "interiores" deberían llamarse habitaciones sin ventana. La mini "ventana" que aparece en las fotos realmente da al pasillo. Esto, sumado a que el tamaño de la habitación es muy pequeña, hace que la estancia no sea confortable. La limpieza de la cama dejó mucho que desear ya que encontramos cabellos en las sábanas. ¿Realmente las cambian?

2025-08-18 • via Nuitee
M
Marisela • solo_traveller • mx
5
Muy incómoda y sin lugar para estacionamiento
2025-08-08 • via Nuitee
L
lara gutierrez • couple • us
7
Céntrico pero con instalaciones viejas y falta de limpieza.
Pros:

Buena ubicación y aunque no tienen estacionamiento propio al lado hay espacios comunitarios.

Cons:

Las instalaciones muy viejas, el baño olía a orines, las camas olían raro, poca comodidad en las camas, ya son viejas.

2025-08-07 • via Nuitee
G
González Ramos • extended_group • mx
9
Fin de semana feliz con mi amiga
Pros:

Está muy céntrico el hotel, con una bonita vista al exterior de la plaza

Cons:

Todo me gustó, la señora Gloria es muy atenta

2025-08-04 • via Nuitee
E
Edgar rafael • family_with_children • mx
8
Una parada intermedia
Pros:

La ubicación, prácticamente estas en el centro de tlalpujahua

Cons:

Rentamos 2 habitación y en 1 de ellas la cama nos comentaron que no fue tan cómoda que el colchón muy usado y fue difícil conciliar el sueño

2025-07-31 • via Nuitee
L
Laurie • group • us
8
Visiting Tlalpujahua and this hotel was a fun experience.
Pros:

The location was perfect, the bed was very comfortable, and the room/bathroom were clean. Recommended. Very friendly people in the town. I went to see the firefly sanctuary, but it wasn't open until the fourth week of June. Regardless, I loved visiting Tlalpujahua.

2025-06-20 • via Nuitee
R
Rolf • young couple • cr
10
Exceptional
Pros:

Very nice experience. Check in easy. The owner is very nice and helpful. Beautiful old building. Window overlooking the plaza.
The bed was very comfortable and the internet strong.
Excellent central location. Steps from the cathedral and 2 minute walk to central market. Parking on side of building. Thank for the nice stay

Cons:

Nothing

2024-06-16 • via Nuitee
M
Marisela • young couple • us
8
Very good
2024-05-05 • via Nuitee
B
Blanca • young couple • mx
6
Good for 1 night
Pros:

Staff and location!

Cons:

Old towels and bedding. Really small room, and drain smell.

2024-05-02 • via Nuitee
K
Katia • family with young children • mx
8
Simple hotel in a good location.
Pros:

Nice location. The lady at the reception was very kind.

Cons:

They have no parking at all: you need to park on the street. It is not ok that they say that they have private parking.

2024-04-16 • via Nuitee
M
Mauricio
6
Regular relación precio calidad
Pros:

De mala calidad las toallas y sábanas necesitan mejorar, se.escucha todo entre las habitaciones

2020-12-28 • via Nuitee
H
HECTOR • friends
6
Pros:

NO TIENE ESTACIONAMIENTO. SE ESTACIONA EL AUTO EN LA CALLE

2020-11-24 • via Nuitee
M
Maria G
10
Muy buen trato
Pros:

Muy limpio, muy agradable. Solo el wifi no estaba disponible.

2020-10-25 • via Nuitee
A
ABCinATL • Family
8
Reliable budget family friendly place in the heart of Tlalpujuhua
Pros:

We've stayed here a couple of times now. The owner/manager is friendly and responds to phone requests (she has held a room for us without a credit card). We love the location - smack in the middle of town, with certain rooms overlooking a pretty plaza. You can walk everywhere in town from here (but bring flat shoes and go slowly as the hills are killer, haha). We are a family of four and we usually get one of the two rooms that have a balcony overlooking the plaza. The room on the corner is slightly louder because you hear the vendors arriving and setting up their stands early in the morning (the sound of metal poles dropping on cobblestone streets isn't that pleasant but it subsides pretty quickly). Overall recommendable due to location and price. Oh and there is a parking lot a half block from the hotel, we've always parked there and had no issue.

2015-11-12 • via Tripadvisor