SVOK Hotel

Hotels
8.2 (439 reviews)
39-0 Block G , Lorong Kubota Sentral 4 Jalan Chong Thien Vun , Tawau , my
+60 89-736 838

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Complete toiletries
Cons:
Poor cleanliness
Inconsistent bed comfort
Poor soundproofing

Categories

Cleanliness
7.41
Some reviews indicate poor cleanliness, particularly in toilet facilities.
Service
9.38
Zharul at the reception was very helpful and welcoming, indicating overall good service.
Location
9.42
Multiple reviews highlight the good location with restaurants nearby.
Room Quality
7.87
Inconsistent comfort of beds mentioned, along with soundproofing issues.
Amenities
8.4
Amenities mentioned include toiletries, internet, and provisions for refilling water.
Value for Money
7.86
Some comments suggest it may be pricey for the quality and room size.
Food and Beverage
6.91
Criticism on breakfast quality and inconsistency of offerings.
Overall Experience
8.38
Despite some issues, the overall stay satisfaction was relatively good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:13

Property Description

Prime Location in Tawau
Experience comfort and convenience at SVOK Hotel located in the heart of Tawau.

Modern Amenities
Enjoy free WiFi, flat-screen TVs, and air conditioning in our well-equipped rooms with private bathrooms.

Deluxe Services
Benefit from a 24-hour front desk, concierge service, luggage storage, and a continental breakfast for a seamless stay.

Go ahead and book your stay at SVOK Hotel to indulge in a blend of relaxation and top-notch hospitality!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 439 reviews
Cleanliness: 7.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 8.38
A
Ah kiok • solo_traveller • my
8
2026-08-22 • via Nuitee
N
Nur Fatin Salbiah • couple • my
8
2026-08-22 • via Nuitee
R
Riley • couple • au
9
2026-08-16 • via Nuitee
K
Ka Seng • family_with_children • my
7
Pros:

The bed and room are comfortable

Cons:

The main door to rooms are loud! Rooms need to be soundproof

2026-08-15 • via Nuitee
Y
Yew Gin • extended_group • sg
5
There should be a clear indication that there is no lift/elevator
Pros:

Location

Cons:

There should be a clear indication that there is no lift/elevator

2026-08-12 • via Nuitee
S
Siti Nuranisya • extended_group • my
8
2026-08-04 • via Nuitee
S
Shayne • couple • ca
1
Friendly staff but would avoid this hotel if possible. Even one night was made very uncomfortable by a lack of hygienic
Pros:

Staff were nice

Cons:

It was not clean at all. Black mold was visible in the room, toilet was not fully clean, there was no hand soap, and it was a very difficult stay

2026-07-25 • via Nuitee
L
LUM MOK SAM • solo_traveller • my
8
2026-07-22 • via Nuitee
S
Saara • solo_traveller • fi
9
Pros:

Clean rooms, comfortable, friendly staff, in an area with many restaurants. Great for an overnight stop.

2026-07-18 • via Nuitee
N
NAIMAH • solo_traveller • my
9
2026-07-18 • via Nuitee
K
Kieron • solo_traveller • gb
10
2026-07-18 • via Nuitee
V
VUI KYUN • solo_traveller • my
8
2026-07-16 • via Nuitee
J
Joanna • family_with_children • pl
10
2026-07-08 • via Nuitee
G
Goh • solo_traveller • my
9
2026-06-30 • via Nuitee
M
Mohaneswaran • couple • my
7
2026-06-27 • via Nuitee
C
Chang • solo_traveller • my
9
Pros:

Aircon sejuk,katil ok dan tandas sangat puas

Cons:

Time masuk room ada bau rokok,
Terutama time di luar kawasan room....

2026-06-25 • via Nuitee
E
Ernesto jr • solo_traveller • my
5
2026-06-24 • via Nuitee
Y
Yusof • couple • my
10
2026-06-24 • via Nuitee
M
MOHD AJRUL IZZAN • solo_traveller • my
5
2026-06-23 • via Nuitee
H
haiyan • family_with_children • cn
8
2026-06-22 • via Nuitee