Hotel La Hacienda

Hotels
7.9 (20 reviews)
Boulevard Belisario Domínguez 1197 Colonia Centro , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Ubicación
Atención del personal
Desayuno
Cons:
Mantenimiento
Limpieza
Problemas con el baño

Categories

Cleanliness
6.23
Cleanliness issues mentioned in reviews.
Service
8.7
Staff were noted to provide exceptional attention.
Location
9.24
Location is praised for being good next to a sports park.
Room Quality
7.19
Concerns about maintenance and functionality of the bathroom.
Amenities
8.22
Restaurant and breakfast received positive comments.
Value for Money
7.18
Overall value appears to align with service received.
Food and Beverage
8.23
Breakfast was highlighted positively.
Overall Experience
8.2
General experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:56

Property Description

Luxurious Accommodation

Hotel La Hacienda in Tuxtla Gutiérrez offers a luxurious stay just 15 km from Sumidero Canyon. Guests can enjoy the outdoor swimming pool, free private parking, and beautiful garden. The air-conditioned rooms are well-equipped with modern amenities like a coffee machine, minibar, and flat-screen TV.

Family-Friendly Amenities

Families will love the children's playground and the peaceful atmosphere of the hotel. With a 24-hour front desk, room service, and free WiFi, guests can relax and enjoy their stay while the little ones are entertained.

Convenient Facilities

For business travelers, the hotel provides a business center and vending machines with snacks and drinks. Whether you're here for leisure or work, Hotel La Hacienda has everything you need for a comfortable stay.

Book your stay at Hotel La Hacienda now and experience luxury in Tuxtla Gutiérrez!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 20 reviews
Cleanliness: 6.23
Service: 8.7
Location: 9.24
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.2
J
JOSE MANUEL • family_with_children • mx
9
2026-02-23 • via Nuitee
L
Leticia • solo_traveller • mx
7
Buena ubicación para alojarse
Pros:

Ubicación

Cons:

le falta mantenimiento y modernidad.

2025-11-28 • via Nuitee
J
JUAN CARLOS • family_with_children • mx
4
2025-10-27 • via Nuitee
D
Diana Cristina • family_with_children • mx
9
2025-10-08 • via Nuitee
A
Andrés Cristóbal • family_with_children • mx
10
2025-10-04 • via Nuitee
R
Rene • family_with_children • mx
8
Si volvería, pero pidiendo verificar que el baño funcione bien antes de aceptar la habitación
Pros:

La ubicación del hotel y la atención de su personal es excepcional

Cons:

El wc del baño no funcionaba bien para la descarga,

2025-09-15 • via Nuitee
V
Vasquez Paz • family_with_children • mx
10
2025-09-03 • via Nuitee
U
Uribe • family_with_children • mx
6
Pros:

El restaurante, tiene un buen desayuno

Cons:

La atención en recepción, no les gusta que la reserva sea por booking, el recepcionista quiso regañarme por hacer la reserva de última hora

2025-08-12 • via Nuitee
J
jorge • family_with_children • mx
8
Pros:

..

2025-08-02 • via Nuitee
S
SERGIO • family_with_children • mx
6
Pros:

LA UBICACIÓN ES BUENA A UN LADO DE UN PARQUE DEPORTIVO

Cons:

LIMPIEZA FATAL....

2025-08-01 • via Nuitee
G
GONZALEZ LOPEZ • extended_group • mx
3
HOTEL MUY VIEJO
Cons:

HABITACIONES SUCIAS, CON ZANCUDOS COB OKIR A HUMEDAD, COLCHONES VIJOS Y DUROS.

2025-07-25 • via Nuitee
A
Andres • review category business travellers • us
10
We will be back.
Pros:

Staff was courteous and responded to our needs.

Cons:

That the Restaurant closes at 3 pm

2024-11-18 • via Nuitee
A
Arnan • family with young children • mx
6
Decent hotel for 1 or 2 nights.
Pros:

Good size rooms, hot water.

Cons:

Terrible internet.
Noise from the nearby road crossing - I thought the trees and bushes would block it better.
Tons of bugs everywhere, mosquitos, ants and similar.

2023-07-23 • via Nuitee
S
Sergio • young couple • co
7
Affordable hotel are at good location
Pros:

The hotel's location was the best thing for us as it is close to the bus station and a mall

Cons:

The facilities are old. Also the breakfast options are limited.

2023-06-22 • via Nuitee
A
Adam • young couple • us
7
Good
2023-03-27 • via Nuitee
L
Liliana • group • mx
9
Superb
2023-03-21 • via Nuitee
K
Ketija • family with young children • lv
8
Very good
Pros:

Very nice garden. Very helpful gguys at reception especially Carlos.

Cons:

Conditioner did not function well. There is a slort hall besides of hotel with rather loud music, which starts at 7.00. Building is not renovated recently.

2023-03-05 • via Nuitee
D
Danny • family with young children • mx
7
Good
2023-01-12 • via Nuitee
C
Cristian • group • mx
7
I come again to this place
Pros:

All was OK... nice place... I come again ..

2022-12-29 • via Nuitee
S
Suárez • solo traveller • mx
9
Superb
2022-09-15 • via Nuitee