Northpointe Residences

Hotels
Independent
6 (22 reviews)
22 Rd 13, Quezon City, National Capital Region, 1105 , Quezon City , PH

Facilities

Fitness facilities
Swimming pool
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Front desk (limited hours)
Porter/bellhop
Smoke-free property
See all facilities

Review Highlights

Pros:
Accommodating service
Nice breakfast
Cons:
Stained and damaged sheets
Limited amenities
Mixed value for money feedback

Categories

Cleanliness
7
Mixed feedback on cleanliness with some guests mentioning stained and damaged sheets.
Service
8
Guests appreciated accommodating service and a nice breakfast experience.
Location
8.1
The hotel's strategic location near key landmarks and public transport received positive feedback.
Room Quality
7
Rooms were comfortable, but issues with stained and damaged sheets were reported.
Amenities
7
Limited amenities mentioned, some guests highlighted the lack of spa services.
Value for Money
6.9
Mixed opinions on value for money, with some finding the price high for the offered services.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, with some guests suggesting more variety.
Overall Experience
7.7
Most guests had a positive overall experience despite some cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 06:04

Property Description

Recreational Amenities
Indoor pool and fitness center for leisure activities.

Dining Options
Hebrews Cafe for local cuisine and a coffee shop/cafe available.

Featured Amenities
Includes concierge services, banquet hall, and dry cleaning/laundry services.

Enjoy your stay at Northpointe Residences - Book now for a relaxing experience!

Important information:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Free in-room WiFi has a 10-device limit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • General

    Cashless transactions are available

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

6
Based on 22 reviews
Cleanliness: 7
Service: 8
Location: 8.1
Room Quality: 7
Amenities: 7
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.7
A
Allison friends
8
Pros:

Everyone was very accommodating. Breakfast was amazing too. Our sheets did have stains and some had holes but we just asked for new ones. Still stained but at least no holes.

2025-05-22 via Nuitee
S
Sheila Mae partner
10
Pros:

Excellent

2025-05-21 via Nuitee
D
Dante
10
A Welcome Treat
Pros:

Our stay was great! The reservation officer and receptionist gave us a good welcoming.

Hotels.com was charging us so much more for rebooking but when I called and emailed the hotel, they gladly waived the fees being a local resident and Christmas spirit. They were kind enough to free us of extra charges amounting to P1,699.00 for rebooking. Thanks to Ms. MARY of Reservation Dept. of North Pointe Residences who made sure we are updated with infos and confirmations of our stay
The hotel is nice and clean and perfectly located near a Shopping Mall

2025-01-01 via Nuitee
T
Teresita
2
Pros:

Customer need to take trash out

2024-11-24 via Nuitee
E
Emily
6
Pros:

Good

2024-10-27 via Nuitee
A
Alvin
10
Pros:

Amazing Friendly staff.

2024-08-21 via Nuitee
A
Allan partner
6
Pros:

ac was warm

2024-06-21 via Nuitee
A
Amador Jr
10
Wonderful Stay!
Pros:

It was a great experience the room was big than what I was expecting and the stay was very comfortable! Easy access to malls and recreational activities as well.

2024-03-17 via Nuitee
V
Verified traveler
2
Rude staff
Pros:

Very rude staff

2024-03-05 via Nuitee
D
Deick
4
You get what you pay for.
Pros:

Front deak customer service was not friendly.

2024-02-07 via Nuitee
A
Akieva family
8
Pros:

having problem locating the place but staff are very helpful

2023-10-20 via Nuitee
M
Marvin partner
4
Pros:

I booked a week for my gf. Firstly, they charge for hot drinking water, and to borrow utensils. Also, she was stuck in the elevator for 30 mins. And whilst trying yo call the lobby, no pick up. She had to just wait.

Not cool

2023-09-26 via Nuitee
R
Ray Kester Louis family
10
Pros:

Great place to stay

2023-04-23 via Nuitee
J
june family
2
Pros:

I would rather go somewhere, everything needs to paid, why wont you just include everything in one bill instead. Not impress with the service, and wont go back here again.

2023-04-10 via Nuitee
E
Eric partner
10
Pros:

If you are looking for a like new decor and a lot of amenities you probably will be disappointed. If you are looking for affordable and clean and want to experience the true Filipino working class non tourist trap crap you should love it. We enjoyed eating at the local street vendors immensely. Fresh coconut milk anyone??? Every one smiles and are very accommodating. We will surely return.

2023-03-22 via Nuitee
D
Duane
2
Do not stay here
Pros:

The wait for a room on check in was almost over an hour.
The room was not clean and cockroaches were often seen running around.

2023-01-11 via Nuitee
R
Robard
2
Pros:

Visit the property before you book! But don't believing the pictures posted on the web. I paid for two nights at a reduced rate with a no cancelation/ no refund online deal. I left after the first night knowing that I wouldn't get my money back but wasn't going to stay another day.

2022-12-05 via Nuitee
J
jaime
2
Pros:

Not good, the head board of the bed have a stain looks dirty and the pillow case have a black spot look like a molds.

2022-11-11 via Nuitee
A
Agapito
2
Absolutely NO!!!!!!
Pros:

Confirmed arrangements were completely ignored. Wi-Fi rarely works. TV not working and remained unfixable. No sit down restaurant services, only room service. Neighborhood was scary for a leisure walk. I have a confirmed email from northpoint residences for a room arrangement of 1 queen bed and one twin. We received 3 twin beds instead. Lots of cockroaches. Foul smell in the bathroom.

2022-08-27 via Nuitee
J
Jolly
2
Need a looootttt of improvement
Pros:

Coming in from the hotel, the staff were never friendly or accomodating. In the room, no cabinets were there to store your clothes, no mini ref to store food, no oven to heat your food, no utensils to eat your dinner like plates and spoon. No water heater to boil your water. A/c was badly placed for the family room. Also there are a lot of roaches roaming around the room. The place to go around to is very far. On a positive note, the stay was cheap comparedbl to other hotels

2022-06-26 via Nuitee