Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Cons:
Issues with cleanliness
Noise disturbances
Inconsistent maintenance

Categories

Cleanliness
7.74
Many reviews highlighted issues with cleanliness, including hair on pillows and overall lack of thorough cleaning.
Service
9.21
Most reviews praised the friendly and attentive staff, contributing positively to the experience.
Location
8.75
The location was frequently mentioned as a strong point, close to central areas.
Room Quality
8.2
Some reviews noted good room quality, but there were issues with noise and maintenance.
Amenities
7.73
Consistent complaints about missing amenities, like working pools and hot water.
Value for Money
8.69
Comments reflected good value for the price point, especially considering location.
Food and Beverage
8.24
Food and beverage facilities were mentioned as acceptable, though not extensively reviewed.
Overall Experience
8.61
Overall, guests had a mixed but generally positive experience, with several clear areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:44

Property Description

Charming Hotel in Cholula with Modern Amenities

Convenient Location: Situated just 18 km from Acropolis Puebla, Hotel San Pablo offers a peaceful retreat with easy access to nearby attractions like Estrella de Puebla and Biblioteca Palafoxiana.

Comfortable Rooms: Each room at Hotel San Pablo is thoughtfully designed with a desk, TV, and private bathroom. Guests can enjoy free WiFi, room service, and 24-hour front desk assistance for a pleasant stay.

Family-Friendly Environment: With a garden, free parking, and a children's playground, this 2-star hotel is perfect for families looking for a relaxing getaway in Cholula.

Experience comfort and convenience at Hotel San Pablo - Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 632 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
J
Jazmin • solo_traveller • mx
9
Pros:

El tamaño de la habitación y la tranquilidad de la zona

2026-06-26 • via Nuitee
H
HeJesus • solo_traveller • mx
5
Es terriblemente ruidoso; sería una buena opción si no tuviera un salón de fiestas junto.
Pros:

El personal fue muy amable. El cuarto era cómodo. El desayuno, aunque con costo aparte, fue muy bueno.

Cons:

El hotel tiene un salón de fiestas y el ruido es tremendo. Por otra parte, sólo aceptaron pago en efectivo o transferencia.

2026-06-23 • via Nuitee
T
Théo • solo_traveller • fr
10
Parfait
Pros:

Proche de la pyramide, nombreux restaurants à côté, belle chambre bien équipée et personnel très agréable

2026-06-23 • via Nuitee
T
Théo • solo_traveller • fr
10
2026-06-23 • via Nuitee
J
Jesus Ramon • family_with_children • mx
9
muy buena opcion en cholula
Pros:

me gusto que estuviera cerca del mercado, de la plaza principal.

Cons:

no tengo queja, solo la falta de agua el dia que llegamos pero lo resolvieron en minutos.

2026-06-11 • via Nuitee
S
SANDRA ANGELICA • family_with_children • mx
7
Pros:

La atencion del personal muy amables

Cons:

No habia agua cliente en las habitaciones, hasta que fuimos a reportar la pusieron y el agua de la alberca muy sucia

2026-06-10 • via Nuitee
N
Nadia • solo_traveller • mx
10
Pros:

Atención, limpieza

Cons:

Todo muy agradable

2026-06-08 • via Nuitee
A
Angel • couple • mx
1
Pésimo servicio
Pros:

Nada

Cons:

Que a lado de mi habitación tuvieron intimidad y todo el ruido se escuchaba, se supone que es un hotel familiar.

Estuvo horrible mi experiencia

2026-06-06 • via Nuitee
N
Nadia • solo_traveller • mx
10
2026-06-02 • via Nuitee
R
Rodriguez Cortez • solo_traveller • mx
10
Pros:

La piscina

Cons:

Que no se respeto el precio de booking.am

2026-06-02 • via Nuitee
C
CAROLINA • family_with_children • co
10
Pros:

Muy limpio todo

2026-05-30 • via Nuitee
V
Vanessa • solo_traveller • mx
10
2026-05-30 • via Nuitee
C
carrillo • solo_traveller • mx
8
2026-05-26 • via Nuitee
N
Nicole • couple • co
8
2026-05-24 • via Nuitee
L
Laura • solo_traveller • mx
10
2026-05-23 • via Nuitee
R
Rodriguez Cortez • solo_traveller • mx
10
Pros:

La habitación y la piscina

Cons:

Que no se respeto el precio de 1505 y ahi cobraron 1860

2026-05-21 • via Nuitee
C
Chantal • solo_traveller • mx
10
SERVICIO 10 DE 10
Pros:

El servicio es demasiado bueno, el personal es bastante amable y comprensivos, la habitación es comoda tal cual la describen... regresaría sin duda alguna

2026-05-20 • via Nuitee
D
Diana • solo_traveller • co
9
Pros:

I liked the room, beds and comfortable mattress

Cons:

It was kind of hot, so the fan wasn't enough. Just as a suggestion it would be would to have AC.

2026-05-17 • via Nuitee
A
Alison • extended_group • us
4
Pros:

What breakfast?

Cons:

The staff was extremely rude. I tripped on top step of entryway and he didnt seem at all concerned. They wouldnt provide extra towels. Very bare bones hotel.

2026-05-16 • via Nuitee
P
Pablo • solo_traveller • mx
10
Pros:

Super

Cons:

Super

2026-05-07 • via Nuitee