Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Swimming pool
Room service
Terrace
Luggage storage
Ironing service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Cons:
Issues with cleanliness
Noise disturbances
Inconsistent maintenance

Categories

Cleanliness
7.74
Many reviews highlighted issues with cleanliness, including hair on pillows and overall lack of thorough cleaning.
Service
9.21
Most reviews praised the friendly and attentive staff, contributing positively to the experience.
Location
8.75
The location was frequently mentioned as a strong point, close to central areas.
Room Quality
8.2
Some reviews noted good room quality, but there were issues with noise and maintenance.
Amenities
7.73
Consistent complaints about missing amenities, like working pools and hot water.
Value for Money
8.69
Comments reflected good value for the price point, especially considering location.
Food and Beverage
8.24
Food and beverage facilities were mentioned as acceptable, though not extensively reviewed.
Overall Experience
8.61
Overall, guests had a mixed but generally positive experience, with several clear areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:44

Property Description

Charming Hotel in Cholula with Modern Amenities

Convenient Location: Situated just 18 km from Acropolis Puebla, Hotel San Pablo offers a peaceful retreat with easy access to nearby attractions like Estrella de Puebla and Biblioteca Palafoxiana.

Comfortable Rooms: Each room at Hotel San Pablo is thoughtfully designed with a desk, TV, and private bathroom. Guests can enjoy free WiFi, room service, and 24-hour front desk assistance for a pleasant stay.

Family-Friendly Environment: With a garden, free parking, and a children's playground, this 2-star hotel is perfect for families looking for a relaxing getaway in Cholula.

Experience comfort and convenience at Hotel San Pablo - Book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 614 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
L
Laura solo_traveller mx
10
2026-05-23 via Nuitee
R
Rodriguez Cortez solo_traveller mx
10
Pros:

La habitación y la piscina

Cons:

Que no se respeto el precio de 1505 y ahi cobraron 1860

2026-05-21 via Nuitee
C
Chantal solo_traveller mx
10
SERVICIO 10 DE 10
Pros:

El servicio es demasiado bueno, el personal es bastante amable y comprensivos, la habitación es comoda tal cual la describen... regresaría sin duda alguna

2026-05-20 via Nuitee
D
Diana solo_traveller co
9
Pros:

I liked the room, beds and comfortable mattress

Cons:

It was kind of hot, so the fan wasn't enough. Just as a suggestion it would be would to have AC.

2026-05-17 via Nuitee
A
Alison extended_group us
4
Pros:

What breakfast?

Cons:

The staff was extremely rude. I tripped on top step of entryway and he didnt seem at all concerned. They wouldnt provide extra towels. Very bare bones hotel.

2026-05-16 via Nuitee
P
Pablo solo_traveller mx
10
Pros:

Super

Cons:

Super

2026-05-07 via Nuitee
C
Claudia extended_group mx
9
Excelente para disfrutar en familia.
Pros:

Que cuenta con alberca, lo que permitió a mi familia disfrutar aún más nuestra estancia en Cholula.

Cons:

Que hubiera sillas en el área de la alberca, ya que iba con una persona adulta mayor, pero salvo eso, todo estuvo muy bien.

2026-05-06 via Nuitee
Y
Yazmin Berenice solo_traveller mx
4
Pros:

Lo único bueno fue la ubicación.

Cons:

No estaba tan limpio, vimos una cucaracha en el baño y muchos mosquitos de los que salen de las coladeras, se nota que le hace falta mantenimiento y se escucha todo de todos lados.

2026-05-02 via Nuitee
C
Contreras solo_traveller mx
5
2026-04-27 via Nuitee
J
Juan Emilio solo_traveller mx
8
Pros:

Precio

Cons:

En las tardes cuando llegaba al hotel, no había personal en recepción

2026-04-26 via Nuitee
A
Antonio solo_traveller mx
8
Cons:

No aceptan tarjeta de crédito....

2026-04-20 via Nuitee
M
Marcela family_with_children mx
8
El personal es muy amable en general me agrado la estancia
Pros:

La cercanía con el salón de eventos

Cons:

Seria bueno que contara con restaurante

2026-04-14 via Nuitee
A
Al Mm solo_traveller mx
8
Pros:

La atención ubicación e instalación del hotel

2026-04-13 via Nuitee
D
Diana family_with_children mx
7
Pros:

Tranquilidad

Cons:

Las paredes son muy delgadas, se escucha todo de las habitaciones, la alberca solo es decoración, realmente no tienes privacidad para estar en ella, la cierran a las 7 y ql día siguiente es el buffet

2026-04-12 via Nuitee
D
Diego family_with_children mx
7
Pros:

La ubicación

Cons:

Las indicaciones no tenía un buen aseo el bañó

2026-04-11 via Nuitee
H
Hector family_with_children mx
10
Pros:

La tranquilidad del lugar

Cons:

Poca iluminación no servían algunas lámparas

2026-04-06 via Nuitee
H
Hernández family_with_children mx
7
Hotel con muchas áreas a mejorar
Pros:

La ducha estaba con temperatura perfecta y buen flujo de agua

Cons:

Todo se escucha, desde un piso abajo hasta lo externo, la limpieza dejaba que desear

2026-04-06 via Nuitee
R
Resendiz family_with_children mx
8
2026-04-02 via Nuitee
Y
Yaneth family_with_children mx
10
2026-03-28 via Nuitee
H
Hector solo_traveller mx
9
2026-03-27 via Nuitee