Casa Teka - Boutique Hotel & Cenote

Hotels
9 (159 reviews)
Av Costera Boca Paila - Tulum km 7 cenote Tercer Cielo frente hotel Los Lirios , Tulum , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Nice location
Attentive staff
Comfortable room
Cons:
Slanted flooring
Overpriced food and drink
Noise issues from nearby clubs

Categories

Cleanliness
8.96
Some concerns about cleanliness related to the grey water smell near the cenote.
Service
9.93
Staff was attentive and helpful, contributing positively to the overall experience.
Location
9.97
Nice location close to the cenote and the beach, though the hotel zone has issues.
Room Quality
7.92
The slanted room presentation posed safety concerns; a significant issue for guests.
Amenities
8.95
Basic amenities available, but some limitations noted with dining options being overpriced.
Value for Money
8.41
Guests found the hotel overpriced considering the experiences shared.
Food and Beverage
8.96
Restaurant quality was good, but the pricing was excessively high.
Overall Experience
8.93
Overall experience mixed due to the slanted room and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:55

Property Description

Luxurious Accommodation:
Experience comfort and style at Casa Teka in Tulum. Our 4-star hotel offers air-conditioned rooms with free WiFi, private bathrooms, and room service. Some rooms even feature a kitchen for your convenience.

Relaxing Amenities:
Unwind in our garden, terrace, or with free bike rentals to explore the beautiful surroundings. Enjoy a delicious meal at our on-site restaurant or sip a drink at the bar. Our 24-hour front desk and currency exchange services ensure a seamless stay.

Convenient Location:
Located just steps away from South Tulum Beach, Casa Teka is also close to the Tulum Archeological Site. With a paid airport shuttle service to Cozumel International Airport, your travel arrangements are hassle-free. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$42 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for US$68 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 159 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.93
A
Andrew couple nl
10
Value for money compared to other places was great. Sleeper and hit a beach club.
Pros:

The location just off the beach was fantastic. We were big fans of the Tallum beach experience. It was comfortable and the cenote in the jungle was special.

Cons:

The floors in the rooms were slippery, even when dry. They should use a different cleaning liquid.

2026-01-28 via Nuitee
L
Linda couple no
10
2026-01-22 via Nuitee
A
Aldo couple it
8
2026-01-22 via Nuitee
M
Mario extended_group gb
7
A good location, clean, not on the beach, no facilities or access to a beach without paying $$$$$
Pros:

I liked the location of the hotel and the cenote. The decor was fitting too. friendly staff.

Cons:

There are no facilities at this hotel. no option for breakfast. very basic. no lobby, no music and not on the beach.
The cenote was nice but the 4 sun loungers were often taken by non hotel guests who pay to use it.

Bike rental as advertised wasn't available without complaining - we did manage to get the 2 bikes we needed but had to share with other guests.

No beach access and no public beach near (without a bike) so had to pay to use a beach club at $75 each per day.

2026-01-21 via Nuitee
M
Mark couple ie
9
Very comfortable stay
Pros:

Fantastic room, very comfortable, and super location. Staff were very helpful also. And great to have access to cenote onsite too.

Cons:

Very close to the main clubbing area so could hear music into the early morning. Would recommend ear plugs, once you have them it’s no problem.

2026-01-11 via Nuitee
H
Herbert couple de
9
2026-01-11 via Nuitee
אדיר couple il
10
2026-01-08 via Nuitee
K
Kseniia couple ru
3
2026-01-08 via Nuitee
D
Danna couple us
10
2026-01-06 via Nuitee
J
Janis couple lv
7
2026-01-03 via Nuitee
A
Akash Gera couple us
10
2026-01-02 via Nuitee
E
Eleonora couple it
10
Pros:

Personale molto cordiale, bellissimo cenote!

2025-12-31 via Nuitee
L
Luiza solo_traveller ch
10
Wonderful place
Pros:

The room was excellent! The staff was really nice! The private cenote is a big bonus!

2025-12-30 via Nuitee
A
Ana-Maria family_with_children gb
9
2025-12-30 via Nuitee
A
Adi family_with_children fi
8
מקום עם פוטנציאל
Pros:

המיקום, העיצוב, צמוד לcenote

Cons:

מקום לא מתוחזק כמו שצריך, מיטה ישנה שמרעישה, דלת באמבטיה שלא נסגרת, באיזור ליד הבריכה היו יכולים להשקיע יותר שיהיה נעים לשבת…

2025-12-27 via Nuitee
J
Jiri family_with_children cz
9
Cons:

Sound of a water pump under my room.

2025-12-23 via Nuitee
O
Ohad couple us
10
Great location. Great people.
Pros:

Location is great. The stuff are all very nice, accommodating, ready to help with every little thing from carry your bag to dinner reservations.
(Ponchito... 🐊 - Not so muchhh)

Cons:

Everything was GREAR

2025-12-18 via Nuitee
J
Jeremy family_with_children za
9
Well located small hotel with its own cenote
Pros:

Rooms were clean, spacious and comfortable. Franco was very helpful and informative. It has its own cenote for a swimming pool. Location is also very good.

Cons:

There was only one bathroom.

2025-12-18 via Nuitee
Z
Ziga extended_group si
10
Nice stay in the center of Zona Hotelera
Pros:

Spacious and clean room, really helpful staff. Cenote area is an additional plus.

2025-12-16 via Nuitee
S
sergio extended_group es
10
Espectácular
Pros:

Ubicación , lo bonito q es y su cenote

Cons:

Me gustó todo

2025-12-15 via Nuitee