Courtyard Charlotte Steele Creek

Hotels
•
Courtyard by Marriott
9 (402 reviews)
8536 Outlets Boulevard , Charlotte , US
+1 704-626-2500

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Uncomfortable beds
Additional fees for amenities

Categories

Cleanliness
8.64
Many reviews praised cleanliness, but specific issues were raised about comfort that may imply a need for improvement.
Service
9.61
Overall sentiment was positive with mentions of friendly and helpful staff.
Location
9.65
Multiple reviews highlighted the great location being convenient for shopping and dining.
Room Quality
8.6
While guests enjoyed comfort, there were reports of uncomfortable beds and maintenance issues.
Amenities
8.63
Amenities received mixed feedback, with some benefits but also some mentioned limitations.
Value for Money
9.09
Value was mostly seen positively but some guests felt the costs for parking and breakfast were unreasonable.
Food and Beverage
8.14
Food options, while good, were marred by additional charges for breakfast and lack of coffee availability.
Overall Experience
9.61
General sentiment reflects that many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:21

Property Description

Luxurious Amenities
Courtyard Charlotte Steele Creek boasts an outdoor swimming pool, fitness centre, and a restaurant and bar, ensuring guests have a relaxing and enjoyable stay.

Convenience at Its Best
With free WiFi, a 24-hour front desk, and a business centre, guests can stay connected and productive throughout their visit.

Prime Location
Located just a short distance from Carowinds Amusement Park and Bank of America Stadium, Courtyard Charlotte Steele Creek offers the perfect blend of leisure and entertainment options for guests.

Book your stay at Courtyard Charlotte Steele Creek now to experience a perfect combination of comfort and convenience during your visit to Charlotte.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

9
Based on 402 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 9.61
J
Jalen • solo_traveller • us
2
2026-10-16 • via Nuitee
R
Rosales • couple • us
3
have had better
Pros:

it was clean

Cons:

unexpected fees and paid parking?? did not offer free breakfast but charged so much money

2026-10-15 • via Nuitee
C
Carol • solo_traveller • us
10
Nice and close to the Airport.
Pros:

Help with a refund as accidentally charged for 2 rooms.

2026-10-08 • via Nuitee
C
Carol • solo_traveller • us
10
2026-10-08 • via Nuitee
K
Kevin • solo_traveller • us
10
I will stay at this location as often as I can when in the area
Pros:

The location was superb the staff was excellent and the rooms were awesome

Cons:

I only wish the pool was indoor. But nothing negative about the pool because it was still comforting

2026-10-07 • via Nuitee
L
Ltisha • couple • us
10
My children had a great experience there.
Pros:

I loved the location.

Cons:

N/a

2026-09-17 • via Nuitee
E
Evelyn • solo_traveller • us
8
2026-09-08 • via Nuitee
K
Kidron • family_with_children • il
7
Pros:

מלון נחמד מאוד.
ארוחת בוקר בתשלום וצריך במהלך השבוע לחכות בתור לאוכל.

Cons:

ארוחת בוקר.

2026-09-01 • via Nuitee
M
Mohammad Navid • couple • us
10
2026-08-27 • via Nuitee
T
Travis • solo_traveller • us
10
Accommodating
Pros:

Clean and friendly

2026-08-17 • via Nuitee
B
Bell • family_with_children • us
5
If I had to go back, I would never go back because we couldn't get breakfast knowing discount.Theref
Pros:

We never got breakfast there, nor no discounts. It was very expensive to stay. They want us to buy breakfast or pay for it.

Cons:

I didn't like that. I didn't get no discount for the rooms, nor did. I get any breakfast anytime we stayed there.\n They wanted us to pay for the breakfast.

2026-08-14 • via Nuitee
A
Arlene • family_with_children • us
8
2026-07-23 • via Nuitee
B
Bobo • solo_traveller • us
8
It was a good stay
Pros:

Liked everything shower the bed and TV plus location

Cons:

Little pricey

2026-07-19 • via Nuitee
R
Rex • couple • us
9
2026-07-17 • via Nuitee
M
Matthew • couple • us
6
Nice room, but don't expect free parking a breakfast.
Pros:

The bed was very comfy, for a hotel bed and the room was clean.

Cons:

Having to pay for parking is not only a scam, but a weird way to nickle and dime your customers. Also, your breakfast is a joke, Im not paying $12 for a breakfast burrito or $5 for a plain bagel. Breakfast should be free at a hotel, period.

2026-07-09 • via Nuitee
J
Jerrika • couple • us
10
I love this property
Pros:

The outside courtyard was nice clean & accessible

Cons:

Didn't see anything I didn't like

2026-07-06 • via Nuitee
L
Li • family_with_children • us
2
bed is clean, lots of the things in room doesn't work and front desk attitude is bad.
Cons:

bathroom fan doesn't work, and shower only no tub. the usb charge beside the bed doesn't work. front desk won't help anything and was telling us they would call and try to fix it the next day, no more rooms available.

2026-07-06 • via Nuitee
J
Jenny • extended_group • ch
10
2026-06-27 • via Nuitee
S
Sharon • couple • us
10
Even though the water pressure was low, I would definitely recommend to friends and family; would definitely stay again!
Pros:

Clean, smelled fantastic upon entry, rooms comfortable and very clean! Perfect safe location with lots of restaurants and shopping. Easy access to highway and downtown. Fantastic friendly staff!

Cons:

Water pressure was low

2026-06-26 • via Nuitee
Z
Zakwan • couple • us
10
2026-06-22 • via Nuitee