Phoenicia Royal Hotel

Hotels
7.7 (102 reviews)
Bulevardul Mamaia Nord 91 , Mamaia Nord , ro

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Availability of lounge chairs
Cons:
Poor cleanliness
Bad food quality

Categories

Cleanliness
5.53
Cleaning was significantly lacking based on user reviews.
Service
8.5
General service perceptions were standard for hotel of this tier; parking issues noted.
Location
9.04
Hotel location near the beach received positive feedback.
Room Quality
7.99
Room quality was not directly mentioned, but some concern with furniture noted.
Amenities
8.52
Amenities were generally appreciated, with some successful access to beach chairs.
Value for Money
7.48
Mixed sentiments about food affect overall value perception.
Food and Beverage
6.53
Food quality received multiple negative comments.
Overall Experience
8
Overall sentiment was mixed, with notable highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:27

Property Description

Beachfront Luxury: Enjoy the picturesque location of Phoenicia Royal Hotel on the Mamaia beachfront with a private beach at your disposal.

Comfort and Convenience: Each room is equipped with air conditioning, flat-screen TV, and luxurious amenities for your comfort. The staff is available 24/7 for any assistance needed.

Seasonal Offerings: Indulge in a variety of seasonal services including swimming pools, children's playground, a water park, and more from May to September.

Experience a perfect blend of luxury and relaxation at Phoenicia Royal Hotel. Book now for an unforgettable stay by the sea.

Important information:

Please note that Phenicia Royal Hotel will contact guests after booking to request their invoicing details.

Guests are required to pay a city tax of 1% of the net rate (no VAT, no meals) at the reception, which will be invoiced separately as per local authorities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for 200 lei per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for 125 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 102 reviews
Cleanliness: 5.53
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 6.53
Overall Experience: 8
C
cristina • solo_traveller • ro
9
Pros:

Camera spatioasa si cu pat f confortabil, mancare buna, multe piscine.
Un mare plus, erai lasat sa stai in restaurant, chiar daca restaurantul se inchisese.

Cons:

Plaja plina cu scoici
La micul dejun, daca ajungeai cu jumatate de ora inainte de inchidere, nu mai gaseai unele alimente, nu se suplimenta.

2026-07-17 • via Nuitee
M
Marius • couple • ro
10
Pros:

Totul

2026-07-14 • via Nuitee
G
Gherghina • couple • ro
10
Frumos și liniștit
Pros:

Curățenie

Cons:

Are nevoie de mai multe spectacole seara.

2026-07-13 • via Nuitee
L
Lacramioara • solo_traveller • ro
10
2026-07-12 • via Nuitee
M
mihai • couple • ro
1
Dezastru
Pros:

Angajați

Cons:

Minciuna de la reclamă de hotel de 5 stele și primești 3.5 igrasie , mucegai, nu există în frigiter măcar o sticlă de apă

2026-07-11 • via Nuitee
E
Eugen Vitan • solo_traveller • ro
8
2026-07-10 • via Nuitee
E
elek • couple • ro
9
perfect pt romania
Pros:

amabilitate personalului,raport calitate pret pt tot

Cons:

doamna mai in varsta din partea cofetariei,este foarte nepoliticoasa,mai ales cu copii(intelegem ca are dreptul cu angajatii dar cu clientii nu)

2026-07-09 • via Nuitee
B
BALANOIU • couple • ro
10
2026-07-09 • via Nuitee
A
Adrian Robert • couple • ro
8
2026-07-08 • via Nuitee
V
Vasile • solo_traveller • ro
10
Pros:

Mâncarea variata, liniștea, programul artistic, raport pret-calitate excelent, profesionalismul personalului de la receptie, bucătărie și sala de mese.

Cons:

Ar putea exista multe îmbunătățiri: prosoape in camere și pentru copiii, nu doar la adulti, schimbat lenjeria mai des (deși am stat o săptămână, acest lucru nu s-a întâmplat niciodată), pahare de sticla la masa. Încă mai exista turiști care blochează șezlongurile iar staff-ul nu face nimic...

2026-07-08 • via Nuitee
E
Elena Laura • family_with_children • ro
10
2026-07-07 • via Nuitee
R
Romică • couple • ro
9
Pros:

Foarte frumos , personal amabil , piscine curate , merită all inclusive daca ai copii , nu trebuie sa iesi din complex , ai magazine de suveniruri , farmacie , clatite , inghetata , porumb , popcorn , contracost bineinteles , dar preturi ca in restul statiunii . Magazin la intrare in receptie nonstop , o apa 5 lei o bere de la 8 lei in sus , asta daca nu ai all inclusive , sezlonguri bune si pe plaja si la piscina , prosoape curate zilnic pentru plaja . Am stat la holiday cateva nopti , camera mare , pat de 1,80 m , perne flescaite , feon defect si putina mizerie la baie , dar ok in rest , din 2 lifturi functiona doar unul si inebuneai asteptand . La royal aceiasi camera spatioasa , pattul de 1,60 tapitat in piele , perne ferme , dus in loc de cada , ventilatie , dozatoare de apa rece pe hol , cafea pe hol buna , dar asta era si dincolo . In mare parte o experienta buna

2026-07-07 • via Nuitee
D
Dunca • couple • se
8
Cons:

Perete izolat intre camere era de dorit, o simpla usa nu este o solutie optimala! Am auzit tot din camera vecina si ne-am straduit sa nu deranjam. Nu a fost un concediu odihnitor. Noroc ca vremea a fost buna! Pacat! Arhitect LAR/MSA

2026-07-07 • via Nuitee
G
George • family_with_children • ro
9
Recomand
Pros:

Disponilitate pentru pachete fie cu mic dejun, demipensiune sau pensiune completă. Piscina curată cu șezlonguri, plajă privată, curățenie, personal amabili

2026-07-06 • via Nuitee
M
Mihaela-mona • solo_traveller • ro
9
2026-07-04 • via Nuitee
R
Rusu • couple • ro
10
Relaxant
Pros:

Manacrea foarte bună

Cons:

Mi a plăcut totul

2026-07-04 • via Nuitee
I
Ionel • couple • ro
10
2026-06-30 • via Nuitee
C
cristina • solo_traveller • ro
9
Pros:

Amabilitatea personalului din toate posturile - receptie, restaurant, prosoape, menaj, plaja; varietatea activitatilor - ideal pentru familiile cu copii; spatiile bine intretinute, atat zonele verzi, cat si aleile; camera spatioasa, salteaua ferma si pernele confortabile.

Cons:

Lipsa intimitatii la baie - jaluzelele amplasate la ferestrele cu vedere la camerele hotelului invecinat nu acopera toata zona, consider mai potrivit un autocolant opac; rezervarea de sezlonguri cu cate un obiect, ore in sir, fara a se prezenta vreo persoana, desi sunt numeroase avertizari ca dupa 30 de minute bunurile de pe sezlongurile nefolosite vor fi ridicate, dar nici dupa 5-6 ore nu am vazut sa fi fost ridicate. Mancarea mult mai putin variata decat in anii de inceput, am mai fost in complex cam in fiecare an intre 2012-2020, si nu am regasit acum multe din felurile favorite. Cel mai mult mi-au lipsit sucurile naturale si cafeaua cu cardamon facuta la ibric.

2026-06-29 • via Nuitee
K
Khoushnaf • family_with_children • ro
5
2026-06-25 • via Nuitee
B
BOTEZATU • solo_traveller • ro
9
2026-06-23 • via Nuitee