Phoenicia Royal Hotel

Hotels
7.7 (128 reviews)
Bulevardul Mamaia Nord 91 , Mamaia Nord , ro

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Availability of lounge chairs
Cons:
Poor cleanliness
Bad food quality

Categories

Cleanliness
5.53
Cleaning was significantly lacking based on user reviews.
Service
8.5
General service perceptions were standard for hotel of this tier; parking issues noted.
Location
9.04
Hotel location near the beach received positive feedback.
Room Quality
7.99
Room quality was not directly mentioned, but some concern with furniture noted.
Amenities
8.52
Amenities were generally appreciated, with some successful access to beach chairs.
Value for Money
7.48
Mixed sentiments about food affect overall value perception.
Food and Beverage
6.53
Food quality received multiple negative comments.
Overall Experience
8
Overall sentiment was mixed, with notable highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:27

Property Description

Beachfront Luxury: Enjoy the picturesque location of Phoenicia Royal Hotel on the Mamaia beachfront with a private beach at your disposal.

Comfort and Convenience: Each room is equipped with air conditioning, flat-screen TV, and luxurious amenities for your comfort. The staff is available 24/7 for any assistance needed.

Seasonal Offerings: Indulge in a variety of seasonal services including swimming pools, children's playground, a water park, and more from May to September.

Experience a perfect blend of luxury and relaxation at Phoenicia Royal Hotel. Book now for an unforgettable stay by the sea.

Important information:

Please note that Phenicia Royal Hotel will contact guests after booking to request their invoicing details.

Guests are required to pay a city tax of 1% of the net rate (no VAT, no meals) at the reception, which will be invoiced separately as per local authorities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 128 reviews
Cleanliness: 5.53
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 6.53
Overall Experience: 8
Z
Zamfir couple ro
1
2026-08-29 via Nuitee
A
Alexe solo_traveller ro
9
Pros:

Locația

Cons:

Nu mi au plăcut fetele de la recepție, mizeria din camere si de pe holuri, mizeria de la piscine.

2026-08-29 via Nuitee
A
Adrian solo_traveller ro
7
2026-08-28 via Nuitee
S
Silviu viorel family_with_children ro
1
Am plătit avans sejur de 7 zile și am plecat după prima seară ca nu puteam trăi. Banii fiind nerambursabili..
Cons:

Mizerie, personal imputit, mâncarea execrabilă.. pâine de 3 zile, salam stricat, toalete infecte

2026-08-27 via Nuitee
O
Octavian couple ro
10
2026-08-26 via Nuitee
S
Sica couple ro
10
Super tare! O să mai venim!
Pros:

Foarte frumos!

2026-08-23 via Nuitee
A
Andrei couple ro
6
2026-08-23 via Nuitee
A
Andreea solo_traveller ro
1
2026-08-23 via Nuitee
N
Nicolae family_with_children ro
8
Ok
Pros:

Curatenie
Mâncarea

Cons:

Hotelul are avea nevoie de mici îmbunătăți în privința aspectului exterior și a zonele laterale legate de curățenie și aspect

2026-08-22 via Nuitee
R
Raluca Andreea family_with_children ro
8
2026-08-22 via Nuitee
N
Nicolae Stefan extended_group ro
10
2026-08-21 via Nuitee
C
Constantin solo_traveller mt
7
Pros:

A fost liniste si locatia frumos amenajata

Cons:

Am avut decat micul dejun si am gasit un iaurt expirat. Aveam alte asteptari de la un hotel de 5*, sa nu mai zic lipsa de fructe, o cafea/cappucino bun...

2026-08-20 via Nuitee
A
Angela couple ro
7
2026-08-19 via Nuitee
Юрій family_with_children ua
10
2026-08-19 via Nuitee
A
Alina family_with_children ro
10
Excelent!
Pros:

Totul ne place de fiecare data, ne simtim f bine, se vede accentul
Pe igiena in camere si prospetime in ceea ce priveste mancarea. Niciodata nu am avut nimic
Neplacut, revenim de cel putin 2 ori pe sezon in fiecare an. Este un loc in care nu te ploctisesti oricat stai. Felicitari si aprecieri!

Cons:

- rog de cativa ani sa fie incalzita piscina copiilor din exterior. Este pacat, cand este vant sau frig afara, nu este suficient de ok apa. Cea interioara este inczita dar adanca. Este bazin de inot. Multumesc.
- in camere ar fi de apreciat pt 4-5 stele la hoteluri macar sa fie sampoane, geluri si conditioner de calitate mai buna, in dispozitive mai mari nu mini.

2026-08-18 via Nuitee
G
Gheorghe family_with_children ro
8
It was okay, but nothing spectacular.
Pros:

We’ve stayed at the Phoenicia Royal. The staff was friendly, they give us our rooms a little bit earlier than expected and arranged them next to each other, which was very convenient. Also parking was guaranteed by the hotel, and the room was clean with a beautiful sea view.

Cons:

Poor value for money. The property feels outdated and underinvested, with a very 2010s look. It would benefit from a major renovation and architectural redesign to justify its current price. The food was mediocre, can do better for a 5 star staying how they like to consider. Also it was a problem with the beach with many sharp shells and a lot of seaweed in the water during our staying.

2026-08-18 via Nuitee
A
Adriana solo_traveller ro
9
Ok pentru un weekend prelungit
Pros:

Camerele foarte spațioase amenajate cu bun gust. Cafeaua si mancarea sunt un mare plus pentru hotel. Locurile de joaca pentru copii foarte frumoase.

Cons:

Piscinele invechite ,degradate si cam murdare pentru un hotel de 4-5 stele.

2026-08-17 via Nuitee
F
Florina solo_traveller ro
8
2026-08-16 via Nuitee
M
Marius couple ro
10
Pros:

Personal f amabil

Cons:

Lipsa unui restaurant a la carte…

2026-08-16 via Nuitee
T
Tetyana couple ua
6
Pros:

Очень старый отель, и не стоит своих денег.

2026-08-14 via Nuitee