Andaz Family Suites by Hyatt - Palm Jumeirah

Hotels
•
Independent
8.4 (15 reviews)
Palm Jumeirah, Dubai, Dubai , Dubai , AE
971-582890513

listing image 1
Show all photos
Children allowed

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Cons:
Lack of miniclub

Categories

Cleanliness
8.01
Slightly lower due to the lack of a miniclub which may imply some cleanliness issues.
Service
8.68
Excellent service noted, contributing positively to the overall experience.
Location
8.52
Good location implied by the positive overall sentiment.
Room Quality
8.47
Standard quality for this hotel tier.
Amenities
8.4
Amenities were good, although the absence of a miniclub is a noted omission.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
8.38
Excellent overall experience, despite minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:31

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the full-service spa, private beach relaxation, and outdoor pool fun.

Fine Dining and Drinking Options
Savor international cuisine at one of the 3 restaurants, enjoy drinks at one of the bars, and even order 24-hour room service.

Convenient Location and Modern Accommodations
Explore nearby attractions like Palm Islands and Nakheel Mall while staying in individually furnished guestrooms with kitchens and flat-screen TVs.

Book now for a luxurious stay at Andaz by Hyatt – Palm Jumeirah Residences!

Important information:

  • Pool access available from 8:30 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 15 reviews
Cleanliness: 8.01
Service: 8.68
Location: 8.52
Room Quality: 8.47
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
H
Hovsep Martin
10
Pros:

Espectacular hotel en Dubai. Super moderno y lujoso

2025-10-05 • via Nuitee
W
Wallace Ewane
10
Pros:

Clean and amazing staff

2025-10-01 • via Nuitee
M
Marion • family
10
Pros:

Excellent on a profité. Seul bemol c’est qu’il n’y a pas de miniclub sinon c’etait parfait nous reviendrons

2025-08-26 • via Nuitee
C
Christian M
8
Una buena opcion
Pros:

Staff muy amable, hotel bien ubicado y con playa

2025-03-26 • via Nuitee
R
Reza
8
Pros:

Washing machine in unit was acting up and no one could help us fix it.

2024-01-05 • via Nuitee
J
Jason • family
10
Pros:

We would everything about tge Andaz Hyatt! Could not fault it in anyway.

2023-02-17 • via Nuitee
S
Sita
10
Short stay, great stay
Pros:

From start to finish the staff were very welcoming, professional but mostly very down to Earth.

2022-06-25 • via Nuitee
K
Katherine • partner
8
Pros:

I liked that there was an adult pool and the spa was amazing.

2021-10-08 • via Nuitee
C
Charmaine Kayne
10
Pros:

Awesome! We definitely had fun!

2021-07-19 • via Nuitee
R
Randa
10
Comfort and luxury
Pros:

Loved our stay. Enjoyed the adults pool and the pool on the beach

2021-06-06 • via Nuitee
V
Verified traveler • self
4
Pros:

Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small

2021-01-25 • via Nuitee
M
M
10
Great 5 nights at a fantastic hotel
Pros:

Stayed here for 5 days on business and I thought the hotel was fantastic!

The staff were so helpful and attentive at all times.

I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area.

The pool is shared with Tiara residences and has stag on hand at all times.

Can’t recommend this hotel enough!

2020-09-19 • via Nuitee
G
Grant
10
Great hotel
Pros:

Nice Hotels

2020-07-24 • via Nuitee
V
Verified traveler • self
10
Pros:

I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.

2020-03-20 • via Nuitee
V
Verified traveler • self
6
Pros:

The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.

2020-01-16 • via Nuitee