Hotel Resol Ueno

Hotels
RESOL Hotel & Resorts
9 (132 reviews)
7-chome-2-9 Ueno, Tokyo, Tokyo, 110-0005 , Tokyo , JP

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Free newspapers in lobby
Smoke-free property
Housekeeping on request
Change of bed sheets (on request)
Well-lit path to entrance
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Housekeeping issues
Limited amenities

Categories

Cleanliness
8.46
Housekeeping issues were mentioned, as the trash was not taken out.
Service
9.43
Staff were described as friendly and helpful, enhancing the overall experience.
Location
9.97
Several reviews praised the convenient location near train stations and amenities.
Room Quality
8.42
Rooms feel small but are clean and in good condition.
Amenities
8.95
Basic amenities provided, but limited options for some services like cleaning.
Value for Money
8.91
Generally considered good value given its location and modern facilities.
Food and Beverage
8.46
Breakfast was described as basic, but fresh items were appreciated.
Overall Experience
9.43
Overall a pleasant stay with some minor issues, but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:48

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet access and a vending machine during your stay at Hotel Resol Ueno.

Satisfying Dining Experience:
Indulge in a delicious meal at the on-site restaurant and start your day with a daily continental breakfast available for a fee.

Featured Amenities:
Benefit from complimentary newspapers in the lobby, a 24-hour front desk, and an elevator for added convenience.

Experience the best of Tokyo's attractions just a short distance away. Book your stay at Hotel Resol Ueno for a memorable visit to the vibrant city!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

    Unicode Support false

Location

Guest Reviews

9
Based on 132 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
N
Nicole
8
Pros:

Overall stay was good, room was small but quaint and well thought out. It was visibly very clean, bathroom especially, however it seems that the non-high touch areas such as lamps, windowsills, etc have not been dusted in quite while. I opened the window to check the temperature outside and a bunch of dust lifted from the frame. Then when I started looking around I noticed the lamps had dust all over them.

Extra amenities were great, hot tea and pastries/soup in the lobby for free as well as toiletries! Location was perfect, 2 minute walk from Ueno station which is on the Yamanote line!

2025-10-02 via Nuitee
Y
Yu-Chuan
10
Pros:

Room clean/ near by Ueno Station

2025-09-29 via Nuitee
A
Ari partner
10
Pros:

This is a fantastic and convenient hotel that was so convenient for my first exploration of Tokyo!!! Staff was so kind and helpful, everything was perfectly clean. And it is so close to the Ueno train station making everything so convenient and easy to get around! 10/10!

2025-09-26 via Nuitee
M
Marwa
10
Pros:

Very friendly staff how were super helpful throughout my stay. Great location in an area with wonderful transport links, but tucked away on a slightly quieter street which was perfect.

2025-09-24 via Nuitee
R
Racyl Tamar family
8
Pros:

My family stayed here for 4 days and we loved it! Great location, literally next to a train station and Family Mart. The hotel itself is beautiful and has a lot of space. The only reason I removed one star is bcos of the housekeeping never took out our trash or cleaned the room. They only changed our sheets but besides that everything was great!

2025-09-16 via Nuitee
M
Mark family
10
Pros:

Great location! Close enough to lots of shopping and dining options but far enough away to be quiet.

2025-09-13 via Nuitee
J
Jeremy partner
8
Pros:

Property is conveniently located. Rooms feel a bit small, compared to other properties, but the staff are extremely helpful, and nice. Breakfast provided is very basic, but overall I would stay here again.

2025-09-11 via Nuitee
A
Alexander
10
Fantastic Stay
Pros:

Lovely hotel in a fantastic location very close to Ueno station. Great-sized room and bathroom, very modern decor, everything was in great condition. Bed was extremely comfy and we slept well every night of our stay. The area was quiet at night but very close to a range of things to do. I would definitely recommend to anybody looking for an affordable, well-located stay in Tokyo!

2025-08-14 via Nuitee
S
Shun Yi Zoe
10
Pros:

the location is good and near station exit. the bed is super comfortable

2025-08-12 via Nuitee
J
Jihyeon
10
Pros:

good so kind and comfort

2025-08-06 via Nuitee
C
Chad-Hiromi
10
Pros:

Nice.

2025-08-05 via Nuitee
K
Kim Carol family
10
Pros:

Me and my teenage son stayed for 5 days and I was satisfied with the place and staff. Everyone is so helpful and the place is fairly new with a comfy bed. It's also conveniently located near places to eat and the train stations.

The room was small and can get a little warm in the afternoon . I purchased the breakfast and it's a nice variety of food though my son liked the freshly baked/warmed bread.


2025-07-30 via Nuitee
J
James partner
8
Pros:

This is a decent Tokyo stopover if you are traveling by rail after arrival at Narita, or the night before departure. Across the street from Ueno Station with Keisei Skyliner connection to Narita every 20 minutes, and frequent train connections to everywhere in Japan. Plenty of restaurants nearby. Ueno Park and its zoo and museums are a 10 minute walk on the other side of the station .

The bed is comfortable. The room is small, but clean and bright and air conditioned. Standard amenities. Only one electrical outlet plus one in the bathroom.

2025-07-25 via Nuitee
D
David partner
6
Pros:

Friendly staff, clean, very close to dining, shops and the train station. They brought us clean towels every day but no one cleaned or emptied out the trash cans.

2025-07-14 via Nuitee
M
Melanie
8
Love the location
Pros:

What I like about this hotel is the location. It is near Keisei Skyliner station and a lot of restaurants around the hotel. If you are traveling to Tokyo because of food and shopping this is the perfect hotel for you. But of course don’t expect a spacious room. Also, if u need clothes iron, you need to collect them from front desk. They do provide complete toiletries essentials which are available at the hotel lobby. Overall, will stay in this hotel again because of it’s location.

2025-07-09 via Nuitee
A
Alisa
10
Pros:

I loved this hotel. Nice friendly staff, good amenities and good convenient location to JR train station. Walking distance from Ueno park.

2025-07-01 via Nuitee
T
Terra
10
Pros:

Clean, comfortable, great service

2025-06-07 via Nuitee
A
Aloise
10
Pros:

Not much of a breakfast. But decent.

2025-06-07 via Nuitee
N
Naoki
8
Pros:

Clean and friendly

2025-06-04 via Nuitee
R
roland
10
Pros:

Easy check in and they held my luggage till I could check in. Didn’t try the free croissant or soup but both looked good. Close to Ueno station and lots of food options nearby.

2025-05-24 via Nuitee