Hampton By Hilton Turkistan

Hotels
•
Hampton Inn
9.1 (1172 reviews)
Zholbarys Khan 6A , Türkistan , kz

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Excellent, central location (near mausoleum and Karavan Saray)
Friendly and helpful reception staff (Svetlana singled out)
Modern, spacious and comfortable rooms
Clean and comfortable overall
Convenient for sightseeing
Good mattresses / comfortable beds
Cons:
Breakfast described as average / not hotel-level
One significant water outage with slow/no response from staff
Some missing small amenities (comb, robe)
Air-conditioner a bit loud in some rooms
Sanitary fixtures in some rooms need replacement
Occasional check-in room allocation issues (missing extra sofa initially)

Categories

Cleanliness
8.6
Generally described as clean and comfortable in multiple reviews, but one notable incident with a water outage and a comment that some sanitary fixtures require replacement reduced the score.
Service
9.6
Staff repeatedly described as friendly and helpful (specific praise for a receptionist named Svetlana); quick to assist with requests in most cases, though there was at least one slow/no response during the water outage.
Location
9.8
Consistently praised as an ideal location (opposite the mausoleum, near Karavan Saray); many comments call the location 'top' or perfect for sightseeing.
Room Quality
9.3
Rooms described as new, modern, spacious and comfortable with good mattresses; minor issues noted (initial allocation without extra sofa as shown in photos, suggestion for robes).
Amenities
8.5
Basic amenities generally available, but guests mentioned missing small items (comb), no robe in room, and a somewhat loud air-conditioner — lowers this score slightly.
Value for Money
9
Most reviews imply good value given location and quality, but at least one review stated 'Not worth it', so the score is slightly conservative.
Food and Beverage
8.2
Breakfast described as merely 'normal' or 'like a regular hotel' and specifically called out as the only weakness by some guests, so this category is modestly downgraded.
Overall Experience
9.8
Overall impression is very positive: excellent location, friendly staff and comfortable modern rooms dominate reviews despite a few service/amenity hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 12:36

Property Description

Luxurious Accommodation: Hampton By Hilton Turkistan offers comfortable rooms with free WiFi, a fitness centre, and a terrace for guests to enjoy.

Convenient Services: Guests can take advantage of the shuttle service and car rental options provided by the hotel. The round-the-clock reception ensures assistance whenever needed, with multilingual staff fluent in English, Russian, and Turkish.

Accessible Location: Situated just 151 km from Shymkent International Airport, Hampton By Hilton Turkistan provides a convenient stay for travelers. Book your stay now and experience the perfect blend of comfort and convenience.

Important information:

Please note that due to surrounding construction work, access to the hotel is not possible by car until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 1172 reviews
Cleanliness: 8.6
Service: 9.6
Location: 9.8
Room Quality: 9.3
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.2
Overall Experience: 9.8
Y
Yusuf Ozturan • solo_traveller • kz
10
2026-08-19 • via Nuitee
Y
YAVK • solo_traveller • kz
10
2026-08-19 • via Nuitee
A
Anuar • solo_traveller • kz
10
Отель хороший, персонал тоже. Хочу отметить работу Светланы, молодец!
2026-08-10 • via Nuitee
D
Danielle • solo_traveller • fr
10
2026-08-09 • via Nuitee
Андасбек • solo_traveller • kz
9
2026-08-09 • via Nuitee
A
Ahmet • couple • tr
10
2026-08-04 • via Nuitee
Кайрат • solo_traveller • kz
10
2026-07-23 • via Nuitee
Гульвира Козыбаева • solo_traveller • kz
10
2026-07-15 • via Nuitee
B
Bakhtiyar • solo_traveller • kz
8
2026-07-13 • via Nuitee
V
Vincent • solo_traveller • fr
10
2026-07-12 • via Nuitee
Султан • solo_traveller • kz
10
2026-07-12 • via Nuitee
A
Anar • solo_traveller • kz
10
2026-07-08 • via Nuitee
B
Bekzat • couple • kz
7
2026-07-06 • via Nuitee
A
Akerke • solo_traveller • kz
10
Pros:

Все понравилось, удобно, все рядом

2026-07-06 • via Nuitee
A
Almat • solo_traveller • kz
10
2026-07-03 • via Nuitee
A
Ainur • solo_traveller • kz
8
2026-07-03 • via Nuitee
C
Christian • solo_traveller • de
10
Erste Wahl in Turkestan
Pros:

Alles: Freundlicher Service, Lage mitten in der Karaban Seray, Frühstück, Zimmer - perfekt!

2026-07-02 • via Nuitee
Y
Yerbolat • couple • kz
10
2026-06-30 • via Nuitee
A
Akmaral • solo_traveller • kz
10
Месторасположение отличное, вид у меня был на мечеть, летали ласточки, которых я сто лет не видела,
Pros:

Мне понравилась девушка из города Кентау, ее зовут Светлана, на любой вопрос был ответ, а также на любом языке могла говорить, а также она мне посоветовала пользоваться Membership, так как я часто останавливаюсь именно в Хилтон. Очень доброжелательная, любая просьба моментально исполнялась.

Cons:

Да вроде все устраивает

2026-06-30 • via Nuitee
L
Lira • family_with_children • kz
10
Все было на вышем уровне
Pros:

Прекрасный отель локация

Cons:

Все замечательно

2026-06-28 • via Nuitee