Occidental Las Palmas

Hotels
•
Occidental Hotels and Resorts by Barcelo Hotel Group
8.8 (1940 reviews)
Calle León y Castillo 244 , Las Palmas de Gran Canaria , es
+34 828 12 43 22

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodations
Good breakfast
Cons:
Cleanliness issues
Noisy rooms
Poor value for money
Parking difficulties

Categories

Cleanliness
8.01
Mentioned issues with cleanliness in reviews indicate a lower score.
Service
9.48
Many reviews praised the staff and service provided.
Location
9.52
Positive feedback on the location of the hotel.
Room Quality
8.47
Mixed feedback on room quality, with some mentions of noise and comfort.
Amenities
8.5
General comments on comfort but some dissatisfaction with certain amenities.
Value for Money
7.96
Concerns over pricing and specific issues with room climate control affect value perception.
Food and Beverage
9.51
Consistently positive comments regarding breakfast and food options.
Overall Experience
8.98
Overall experience was positive, though some serious issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:08

Property Description

Luxurious 4-Star Accommodation in Las Palmas de Gran Canaria

Terrace, Restaurant, and Bar: Enjoy the stunning views from our terrace, indulge in delicious meals at our restaurant, and unwind with a drink at the bar.

Relaxing Amenities: Take advantage of our hot tub, concierge service, and complimentary WiFi throughout the property for a truly relaxing stay.

Multilingual Staff and Buffet Breakfast: Our friendly staff fluent in multiple languages are ready to assist you, and don't miss out on starting your day with a delicious buffet breakfast.

Experience luxury and comfort at Occidental Las Palmas - book your stay now for an unforgettable experience!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

The Stage Sky Bar & Lounge will remain closed from June 5 until June 15, 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Location

Guest Reviews

8.8
Based on 1940 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 9.51
Overall Experience: 8.98
S
Sigfredo • solo_traveller • es
10
2026-07-25 • via Nuitee
O
Omaira • solo_traveller • es
10
2026-07-25 • via Nuitee
J
Joanna • couple • gb
6
The stay was ok for a place to sleep but the facilities were poor including the roof top bar
Pros:

Decoration was nice

Cons:

The fridge was broken, air con didn’t work and the shower didn’t drain

2026-07-24 • via Nuitee
A
Aileen • couple • es
10
2026-07-24 • via Nuitee
G
Guillermo • solo_traveller • es
10
2026-07-22 • via Nuitee
A
Aparicio ruiz • solo_traveller • es
5
Pros:

.

Cons:

Ducha filtraba al suelo, y la tarima algunas estaban levantadas, olor a viejo

2026-07-21 • via Nuitee
M
Miguel Angel • solo_traveller • es
10
Pros:

La ubicación es estupenda, el personal encantador, la habitación muy bien.

Cons:

Nada.

2026-07-20 • via Nuitee
A
ANA MARÍA • family_with_children • es
8
Práctico
Pros:

La ubicación. La amabilidad del personal

Cons:

Solo funciona la terraza del rooftop de jueves a domingo, también en verano

2026-07-20 • via Nuitee
L
Lorena • couple • es
10
Comodidad y calidad
Pros:

Todo.

Cons:

Nada

2026-07-20 • via Nuitee
J
JOSEFA • family_with_children • es
9
El hotel cumplió mis expectativas
Pros:

El personal del hotel.

Cons:

La luz temporizada del cuarto de baño

2026-07-20 • via Nuitee
E
Encarnacion • solo_traveller • es
9
Pros:

Tipo de clientes

2026-07-19 • via Nuitee
I
Isabel M. • solo_traveller • es
10
2026-07-18 • via Nuitee
V
Veronica • solo_traveller • es
8
2026-07-16 • via Nuitee
J
julio • couple • es
10
2026-07-16 • via Nuitee
A
Ana Belén • solo_traveller • es
7
Apropiado para mi actividad laboral
Pros:

En mi caso la ubicación porque yo he viajado para temas muy concretos y tenía lo que necesitaba a mano

Cons:

Las almohadas para en mi opinión muy incómodas. Se debería de poder escoger el tipo de almohada porque sino no se descansa bien.

2026-07-15 • via Nuitee
Z
zlaif • solo_traveller • fr
10
2026-07-15 • via Nuitee
S
Suhail Jaaboob • family_with_children • om
10
Pros:

فندق جميل جدا هادئ ونظيف وغرف رحبه وواسعه وفي مكان مميز قريب من الشاطيء ومن كل الاماكن الجميلة ومن اماكن المشي والرياضة والمقاهي موقف التاكسي بجانب الفندق مباشرة
طاقم الاستقبال في قمة الروعة واللطف وحسن التعامل كل شيء معهم جميل جدا وخدومين للغاية ويقدمون لك كل ما تطلبه من مساعدة
شكرااااا جزيلاااا Denise على الترحيب واللطف والمساعدة وعلى كل شيء
وشكراااا من القلب ل Eneritz على كل شيء وعلى مساعدتها لنا في استعاده الهاتف الذي نسيناه في التاكسي
اوصي بالاقامة في هذا الفندق بشدة
نتطلع للعوده له لاحقا
شكراااا جزيلا لكل طاقم الفندق

2026-07-15 • via Nuitee
R
Rayco • solo_traveller • es
10
2026-07-12 • via Nuitee
M
María Antonia • extended_group • es
8
2026-07-11 • via Nuitee
G
González Cachafeiro • couple • es
9
2026-07-11 • via Nuitee