Occidental Las Palmas

Hotels
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Occidental Hotels and Resorts by Barcelo Hotel Group
8.8 (1844 reviews)
Calle León y Castillo 244 , Las Palmas , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable accommodations
Good breakfast
Cons:
Cleanliness issues
Noisy rooms
Poor value for money
Parking difficulties

Categories

Cleanliness
8.01
Mentioned issues with cleanliness in reviews indicate a lower score.
Service
9.48
Many reviews praised the staff and service provided.
Location
9.52
Positive feedback on the location of the hotel.
Room Quality
8.47
Mixed feedback on room quality, with some mentions of noise and comfort.
Amenities
8.5
General comments on comfort but some dissatisfaction with certain amenities.
Value for Money
7.96
Concerns over pricing and specific issues with room climate control affect value perception.
Food and Beverage
9.51
Consistently positive comments regarding breakfast and food options.
Overall Experience
8.98
Overall experience was positive, though some serious issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:08

Property Description

Luxurious 4-Star Accommodation in Las Palmas de Gran Canaria

Terrace, Restaurant, and Bar: Enjoy the stunning views from our terrace, indulge in delicious meals at our restaurant, and unwind with a drink at the bar.

Relaxing Amenities: Take advantage of our hot tub, concierge service, and complimentary WiFi throughout the property for a truly relaxing stay.

Multilingual Staff and Buffet Breakfast: Our friendly staff fluent in multiple languages are ready to assist you, and don't miss out on starting your day with a delicious buffet breakfast.

Experience luxury and comfort at Occidental Las Palmas - book your stay now for an unforgettable experience!

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.

The Stage Sky Bar & Lounge will remain closed from June 5 until June 15, 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1844 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 9.51
Overall Experience: 8.98
X
X6773NUpaulc • Couples
10
Excellent Occidental Las Palmas
Pros:

Stayed for a couple of nights as a break away from the so called spring weather. Bedroom modern and clean.Excellent service from attentive staff. Excellent breakfast. Would highly recommend .

2026-05-16 • via Tripadvisor
C
CHRISTOPHER • family_with_children • es
10
Recomendado 100x100
Pros:

Super limpio, comodo

Cons:

Nada, todo perfecto.

2026-05-14 • via Nuitee
F
Francisco • solo_traveller • es
10
Pros:

El trato de todo el personal, la habitación muy luminosa y con vistas espectaculares

2026-05-13 • via Nuitee
F
Francisco • solo_traveller • es
10
2026-05-13 • via Nuitee
E
E Mendoza • solo_traveller • es
8
2026-05-12 • via Nuitee
L
Lolo_Tenerife • solo_traveller • es
8
2026-05-12 • via Nuitee
S
stefania • extended_group • it
9
2026-05-11 • via Nuitee
B
Bernardo • solo_traveller • es
8
2026-05-10 • via Nuitee
M
Mohamed • solo_traveller • ma
7
2026-05-10 • via Nuitee
P
paola • solo_traveller • it
8
2026-05-08 • via Nuitee
H
Héctor Luis • couple • pr
9
Excelen
Pros:

Atención del petsonal

2026-05-07 • via Nuitee
C
Carol • solo_traveller • gb
10
Stayed the night before boarding a cruise and would definitely stay again in these circumstances
Pros:

Good location taxi rank next door. Clean comfy and good value. Very friendly staff. Would definitely stay again

Cons:

No food facilities on an evening had to go out and look for food

2026-05-04 • via Nuitee
S
Susana • solo_traveller • es
4
Pros:

La terraza

Cons:

La cama incómoda y el baño sin mantenimiento

2026-05-04 • via Nuitee
F
Frederic • couple • fr
8
Bon hôtel moderne
Pros:

Superbe chambre spacieuse et moderne au 6e étage….
Très calme
Excellent lit XXL
Très bon petit déjeuner et très varié

Cons:

À 3 kms du centre mais on le fait à pied facilement c’est tout droit
Possible de prendre un taxi 5€ environ
Ennuyeux pour dîner le soir pas grand chose dans le secteur

2026-05-04 • via Nuitee
F
Florin Vasile • solo_traveller • es
10
Pros:

No tengo nada que decir , el servicio super excelente

Cons:

No tengo nada que decir , todo excelente

2026-05-04 • via Nuitee
J
Jose Carlos • couple • es
10
2026-05-03 • via Nuitee
S
Salvador • family_with_children • es
9
Pros:

Comodidad, limpieza y personal amable

2026-05-03 • via Nuitee
P
Petra • solo_traveller • es
7
Pros:

Nuevo

Cons:

No poder entrar antes de las 15h

2026-05-01 • via Nuitee
L
Lucía • solo_traveller • es
10
Pros:

Todo fue muy agradable.

Cons:

Estaba alojada en una planta 7 y el wifi apenas llegaba.

2026-05-01 • via Nuitee
V
Víctor • solo_traveller • es
6
La habitación bien pero...
Pros:

La habitación muy cómoda, limpia y espaciosa.

Cons:

En el octavo piso pusieron música hasta las 23.30h y hasta pasadas las 12h estuvieron limpiando, moviendo mobiliario, etc.
Mi estancia en este hotel fue por trabajo, a las 5 de la mañana tenía que estar en pie y no pude descansar bien porque mi habitación estaba ubicada en el séptimo piso, justo debajo de la fiesta.

2026-05-01 • via Nuitee