Park Hotel Panorama

Hotels
7.8 (1158 reviews)
ulitsa "Kosherinata" , Bansko , bg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Great value for money
Cons:
Cold pool
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.68
Toilet seat was not very clean and a sock from the previous guest was found.
Service
8.95
Extremely helpful staff and welcoming atmosphere.
Location
8.69
Decent location, walking distance to the gondola.
Room Quality
7.64
Nice mountain view and generally good conditions, but had some small damages.
Amenities
6.97
Pool was borderline cold and pool amenities were disappointing.
Value for Money
8.33
Great value for the money we paid.
Food and Beverage
7.18
Breakfast had a limited selection and lacked variety.
Overall Experience
7.95
Overall a decent stay with good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:23

Property Description

Luxurious Accommodation with Stunning Mountain Views

Experience the ultimate getaway at Park Hotel Panorama in Bansko. Indulge in our top-notch amenities including a fitness centre, indoor pool, and sauna. Unwind in our spa and wellness centre or Turkish hammam after a day of outdoor adventures like hiking and skiing. Enjoy delicious meals at our on-site restaurant with a terrace overlooking the picturesque mountains.

Convenience at Your Fingertips

From free WiFi and airport transfers to a 24-hour front desk and kids' club, we've got you covered. Each room is equipped with modern comforts like a flat-screen TV, private bathroom, and balcony with mountain views. Make use of our business centre or sip a drink at the bar for a truly relaxing stay.

Explore Bansko's Beauty

Located just minutes from popular attractions like Holy Trinity Church and Bansko Municipality, Park Hotel Panorama is the ideal base for your Bulgarian adventure. Book now for an unforgettable experience in Bansko!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 6 years old to 17 years old stay for BGN 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1158 reviews
Cleanliness: 6.68
Service: 8.95
Location: 8.69
Room Quality: 7.64
Amenities: 6.97
Value for Money: 8.33
Food and Beverage: 7.18
Overall Experience: 7.95
C
Chircu Alexandru family_with_children ro
10
Good value for money and the friendly staff with Mr Teodor
Pros:

Good value for money and amazing view from the room,
Good breakfast and shuttle bus to the gondola each morning and in the afternoon.

Cons:

Better options and diversity in breakfast in the morning.

2026-03-07 via Nuitee
ивайло family_with_children bg
5
2026-03-04 via Nuitee
D
Delyan family_with_children bg
10
2026-03-01 via Nuitee
M
Mary couple gr
8
2026-03-01 via Nuitee
P
petrisor family_with_children ro
8
2026-02-27 via Nuitee
S
Stoychev family_with_children bg
8
2026-02-26 via Nuitee
M
MAJDA couple il
9
جيد
Pros:

جيد

Cons:

قريب من السكي

2026-02-24 via Nuitee
J
Jack solo_traveller ca
4
Would not stay again.
Cons:

When I first arrived I got a margarita pizza and the sauce tasted like canned tomato soup which was unappetizing. Beds and bedding were quite uncomfortable. The carpets needed to be replaced a long time ago in the room. Worst yet the fitness facilities where disorganized and stalked with equipment that was broken or of poor quality. The pool was closed for my stay and it look quite run down looked nothing like in the pictures.

2026-02-24 via Nuitee
R
Ramona family_with_children ro
7
2026-02-23 via Nuitee
J
jan family_with_children gb
10
Good breakfast , good location , big comfy rooms and very good pressure of hot water in the bathroom
Pros:

Very helpful staff

Cons:

All was good

2026-02-23 via Nuitee
A
Agata family_with_children pl
9
2026-02-23 via Nuitee
B
Bahnaru family_with_children ro
5
Pros:

O panoramă frumoasă spre munți.

Cons:

Am făcut rezervare în special pentru ca aveau piscina încălzită, dar când am ajuns nu era funcțională. Micul dejun foarte sărăcăcios.

2026-02-22 via Nuitee
E
Eriks couple gb
1
2026-02-14 via Nuitee
N
Nicolae couple ro
1
2026-02-14 via Nuitee
C
Costin extended_group ro
1
Bansko foarte frumos, hotelul de maxim 2 stele
Pros:

Personalul amabil, oferea ajutor cu transport ceea ce nu găsești mereu

Cons:

Iti iau bani pe halat si prosop pentru spa si la spa este frig. Piscina nu funcționează iar in ultimele zile nici sauna cu vapor. Pereti piscinei sunt plini de mucegai, faianta din piscina este cazuta, apa nu este incalzita. Patul dublu este format din doua saltele care se separa numai daca sufli.

2026-02-12 via Nuitee
A
agron extended_group xk
2
Pros:

Nothing

Cons:

Everything

2026-02-11 via Nuitee
N
Nakab family_with_children il
8
Pros:

היחס היה טוב וגם החדרים היו טובים.

Cons:

המים בבריכת הספא היו קרים..
המיקום רחוק מהקונדולה של הסקי..וממרכז הבילויים

2026-02-11 via Nuitee
B
Blagovest couple bg
7
2026-02-09 via Nuitee
S
Siyana couple bg
7
Pros:

The whole hotel was warm. The breakfast was acceptable.

Cons:

The room was not very clean. The bathroom was full of hair and there was toothpaste on the sink.

2026-01-30 via Nuitee
Панова family_with_children ua
1
Pros:

Горничная. Очень приятная женщина из Украины. Вид на горы. Просторный номер.

Cons:

Бассейн ужасный, холодный. Сауна/баня холодная. Завтраки одинаковые. Пресные. Бильярд платный. Помещение ужасно грязное там где бильярд
Считайте СПА нет в отели. Проще и дешевле было снять отель без спа вообще чем с таким спа. Расположение не понравилось, далековато до нормальных кафешек, обратно подъем. Добираться пешком максимально неудобно. Не советую! Можно найти намного лучше отель со спа, за эти же деньги.

Разочарована.

2026-01-27 via Nuitee