Park Hotel Panorama

Hotels
7.8 (1158 reviews)
ulitsa "Kosherinata" , Bansko , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Great value for money
Cons:
Cold pool
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.68
Toilet seat was not very clean and a sock from the previous guest was found.
Service
8.95
Extremely helpful staff and welcoming atmosphere.
Location
8.69
Decent location, walking distance to the gondola.
Room Quality
7.64
Nice mountain view and generally good conditions, but had some small damages.
Amenities
6.97
Pool was borderline cold and pool amenities were disappointing.
Value for Money
8.33
Great value for the money we paid.
Food and Beverage
7.18
Breakfast had a limited selection and lacked variety.
Overall Experience
7.95
Overall a decent stay with good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:23

Property Description

Luxurious Accommodation with Stunning Mountain Views

Experience the ultimate getaway at Park Hotel Panorama in Bansko. Indulge in our top-notch amenities including a fitness centre, indoor pool, and sauna. Unwind in our spa and wellness centre or Turkish hammam after a day of outdoor adventures like hiking and skiing. Enjoy delicious meals at our on-site restaurant with a terrace overlooking the picturesque mountains.

Convenience at Your Fingertips

From free WiFi and airport transfers to a 24-hour front desk and kids' club, we've got you covered. Each room is equipped with modern comforts like a flat-screen TV, private bathroom, and balcony with mountain views. Make use of our business centre or sip a drink at the bar for a truly relaxing stay.

Explore Bansko's Beauty

Located just minutes from popular attractions like Holy Trinity Church and Bansko Municipality, Park Hotel Panorama is the ideal base for your Bulgarian adventure. Book now for an unforgettable experience in Bansko!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 6 years old to 17 years old stay for BGN 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1158 reviews
Cleanliness: 6.68
Service: 8.95
Location: 8.69
Room Quality: 7.64
Amenities: 6.97
Value for Money: 8.33
Food and Beverage: 7.18
Overall Experience: 7.95
E
Eriks • couple • gb
1
2026-02-14 • via Nuitee
N
Nicolae • couple • ro
1
2026-02-14 • via Nuitee
C
Costin • extended_group • ro
1
Bansko foarte frumos, hotelul de maxim 2 stele
Pros:

Personalul amabil, oferea ajutor cu transport ceea ce nu găsești mereu

Cons:

Iti iau bani pe halat si prosop pentru spa si la spa este frig. Piscina nu funcționează iar in ultimele zile nici sauna cu vapor. Pereti piscinei sunt plini de mucegai, faianta din piscina este cazuta, apa nu este incalzita. Patul dublu este format din doua saltele care se separa numai daca sufli.

2026-02-12 • via Nuitee
N
Nakab • family_with_children • il
8
Pros:

היחס היה טוב וגם החדרים היו טובים.

Cons:

המים בבריכת הספא היו קרים..
המיקום רחוק מהקונדולה של הסקי..וממרכז הבילויים

2026-02-11 • via Nuitee
A
agron • extended_group • xk
2
Pros:

Nothing

Cons:

Everything

2026-02-11 • via Nuitee
B
Blagovest • couple • bg
7
2026-02-09 • via Nuitee
S
Siyana • couple • bg
7
Pros:

The whole hotel was warm. The breakfast was acceptable.

Cons:

The room was not very clean. The bathroom was full of hair and there was toothpaste on the sink.

2026-01-30 • via Nuitee
Панова • family_with_children • ua
1
Pros:

Горничная. Очень приятная женщина из Украины. Вид на горы. Просторный номер.

Cons:

Бассейн ужасный, холодный. Сауна/баня холодная. Завтраки одинаковые. Пресные. Бильярд платный. Помещение ужасно грязное там где бильярд
Считайте СПА нет в отели. Проще и дешевле было снять отель без спа вообще чем с таким спа. Расположение не понравилось, далековато до нормальных кафешек, обратно подъем. Добираться пешком максимально неудобно. Не советую! Можно найти намного лучше отель со спа, за эти же деньги.

Разочарована.

2026-01-27 • via Nuitee
Ивелина • couple • bg
3
2026-01-27 • via Nuitee
L
Larysa • extended_group • ch
8
2026-01-26 • via Nuitee
S
Savio • couple • ie
6
It was okay, but I wouldn't give it 4 stars.
Pros:

I liked the view.

Cons:

Neither the bed nor the pillow was convertible.

2026-01-26 • via Nuitee
V
Velin • couple • bg
8
2026-01-25 • via Nuitee
P
Petrina • couple • mk
1
2026-01-21 • via Nuitee
A
Andreea-Maria • extended_group • ro
5
Ok
Pros:

It was cheap and they offer breakfast.

Cons:

It seems that they are doing economy. Sometimes the rooms are not heated or the water cold. However, the girl from the bar and reception was nice with us and tried to help. They also gave us a heater when we requested it. Also the spa is not well mentained, I will not consider it through the facilites.

2026-01-20 • via Nuitee
A
Ana-Maria • couple • ro
8
2026-01-19 • via Nuitee
P
Popova • couple • bg
4
2026-01-19 • via Nuitee
E
Elena • extended_group • il
2
Pros:

Вид с балкона просто чудесен!

Cons:

Абсолютно не чего . Не бассейн не спа все не работает. Завтрак - на 2. Думаю хозяину нужно задуматься о ремонте здания .

2026-01-19 • via Nuitee
M
Mihaela • couple • bg
1
Cons:

Изключително разочароващо преживяване. Избрахме хотела заради гледката и СПА условията. Пристигнахме в 17 ч. и се оказа, че басейнът не работи, а СПА-то трябва тепърва да загрее. Рецепционистката отиде да го включи, но реално е включила само лампата и чакахме 20 мин за нищо и после трябваше да тръгваме за вечеря. При празен хотел ни дадоха стая на първи етаж, трябваше изрично да си поискаме по-висока, все пак отидохме заради ПАНОРАМАТА. В банята има мухъл, а закуската няма да коментирам - дъно откъм продукти, кафето - помия. Разбира се, еспресото на бара е 4 лв.
Истински тъжно е да видим български четиризвезден хотел в най-прекрасната ни планина в такова състояние. Никога няма да повторим, това е ясно.

2026-01-19 • via Nuitee
B
Boban • solo_traveller • rs
8
Pros:

Objekat je skroz OK, zadovoljni....

2026-01-19 • via Nuitee
M
Miriana • couple • bg
1
2026-01-19 • via Nuitee