Best Western Premier Ottoperla Hotel

Hotels
Best Western Premier
8.2 (449 reviews)
Kazlıceşme Mh. Abay Caddesi No: 223 B Blok , Istanbul , tr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms (with some exceptions)
Good food
Cons:
Inconsistent room quality
Heating issues
Poor customer service in some areas

Categories

Cleanliness
7.61
Several reviews mentioned cleanliness issues, with guests reporting dissatisfaction regarding room conditions.
Service
8.78
Most guests found the staff to be friendly and helpful, although there were criticisms regarding responsiveness.
Location
8.92
Location received positive remarks with many guests appreciating its proximity to attractions.
Room Quality
7.37
Some guests experienced issues with room conditions such as heating and noise levels.
Amenities
8.3
Amenities were generally satisfactory, though some guests suggested improvements in the gym.
Value for Money
7.86
Value was a concern for certain guests, especially given the reported service discrepancies.
Food and Beverage
8.51
Food quality was well-rated, with guests appreciating the meals offered during their stay.
Overall Experience
8.28
Guests had generally positive experiences but highlighted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:32

Property Description

Luxurious Accommodation with Exceptional Service

Concierge Service and Tour Desk: Ottoperla Hotel offers a seamless experience with its concierge service and tour desk, ensuring all your needs are met during your stay.

Delicious Dining Options: Indulge in a variety of international cuisines at the hotel's restaurant. For those seeking halal options, special requests can be accommodated to cater to all guests.

Convenient Location: Situated just a short distance from iconic landmarks such as the Blue Mosque and Hagia Sophia, Ottoperla Hotel provides easy access to the best of Istanbul's attractions.

Experience luxury and convenience at Ottoperla Hotel - book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 449 reviews
Cleanliness: 7.61
Service: 8.78
Location: 8.92
Room Quality: 7.37
Amenities: 8.3
Value for Money: 7.86
Food and Beverage: 8.51
Overall Experience: 8.28
T
Théo couple fr
8
Good stay
Pros:

Amazing view
Great location

Cons:

Cold room

2026-02-22 via Nuitee
H
Haji Dizaji couple de
10
All is perefect
Pros:

The room was very clean as we saw it on the booking application. also, Mrs Aynur who was cleaning our room was very kind and hardworking. she is very professional in her job. In total, everything was perfect. thanks a lot

Cons:

there wasn’t any major thing to mention. just one thing I can note, the pillows can be smell much better than they are. they smelled a bit disinfectants.

2026-01-31 via Nuitee
M
Muhammad Waqas Ali solo_traveller us
5
2026-01-25 via Nuitee
A
Ali extended_group iq
8
اقامتي كانت ممتعة
2026-01-19 via Nuitee
M
mohammad couple sa
7
2026-01-19 via Nuitee
S
SÁNDOR couple hu
10
Pros:

Very nice staff, good room service, excellent location & wonderful panorama. Our stay was better, than expected, thank you! :)

2026-01-19 via Nuitee
U
Usman solo_traveller gb
10
Pros:

I really like the location, staff and the cleanliness.

Cons:

N/A

2026-01-19 via Nuitee
M
mahdi solo_traveller se
10
Pros:

Trevlig personal

2026-01-19 via Nuitee
R
Ramazan couple tr
10
Rahat konforlu
Cons:

Fiyat biraz yüksek süreklı gelmek için yüksek

2026-01-19 via Nuitee
B
Bilal extended_group at
7
2026-01-19 via Nuitee
H
HOJJAT solo_traveller ca
6
2026-01-06 via Nuitee
A
Aysel family_with_children de
1
Cons:

Wir mussten 2 mal das Zimmer wechseln.
Im ersten Zimmer war das Fenster undicht es war kalt und laut. Im zweiten Zimmer fiel nachts die Heizung aus bzw. die Klimaanlage fürs heizen und kein warmes Wasser zum Duschen. Im dritten Zimmer war es auch sehr laut das die Fenster nicht dicht waren.

2025-12-31 via Nuitee
A
Aysel family_with_children de
1
Cons:

Wir haben 2 mal das Zimmer gewechselt. Im ersten Zimmer waren die Fenster undicht es war laut und kalt.
Im zweiten Zimmer ist mitten in der Nacht die Heizung ausgefallen und kein warmes Wasser. Im dritten Zimmer waren die Fenster auch nicht dicht.

2025-12-31 via Nuitee
M
Milan Svojgr family_with_children de
7
2025-12-31 via Nuitee
G
Geeta family_with_children au
6
2025-12-28 via Nuitee
A
aneliya family_with_children nl
10
2025-12-25 via Nuitee
G
Ghada family_with_children nl
10
2025-12-23 via Nuitee
M
Mohammed couple sa
10
2025-12-23 via Nuitee
H
Haktan solo_traveller gb
10
2025-12-17 via Nuitee
A
Abdulmecit solo_traveller tr
10
2025-12-13 via Nuitee