Hotel Santo Domingo

Hotels
8.4 (586 reviews)
Avenida Francisco I. Madero 802 Centro, Delegacion Cuatro, Villahermosa, Tabasco, 86000 , Villahermosa , MX
52-993-131 2674

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
Free self parking
Computer station
LED light bulbs

Review Highlights

Pros:
Centrally located
Friendly staff
Good pressure in the shower
Cons:
Old bedding
WiFi issues
Limited breakfast options

Categories

Cleanliness
7.86
Several reviews mentioned old sheets and unpleasant odors in the room.
Service
9.33
Most reviews noted attentive and friendly reception despite a few negative encounters.
Location
9.37
Multiple reviews praised the central location of the hotel.
Room Quality
7.82
Some rooms were described as old and lacking adequate bedding.
Amenities
7.35
Limited amenities reported, including insufficient heating and WiFi issues.
Value for Money
8.81
Good overall value noted despite some issues with service quality.
Food and Beverage
7.86
Breakfast was mentioned as limited, with some reviews giving positive feedback about cleanliness.
Overall Experience
8.83
General positive sentiment with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:34

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and tour/ticket assistance during your stay. Stay connected with ease.

Featured Amenities
Benefit from a business center, a 24-hour front desk, and luggage storage. Your comfort is our priority.

Cozy Accommodations
Relax in one of the 25 air-conditioned rooms with LCD TVs. Stay entertained with satellite programming available.

With a central location in Villahermosa, Hotel Santo Domingo is your ideal choice. Book now to explore the nearby attractions conveniently!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VSA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 586 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
T
terrones alcala • couple • mx
9
Pros:

En general muy bien tanto en instalaciones como en lo personal

2026-04-11 • via Nuitee
L
Lloyd • extended_group • us
9
2026-04-09 • via Nuitee
P
Pech • family_with_children • mx
10
2026-04-07 • via Nuitee
• couple • mx
7
2026-04-07 • via Nuitee
M
Morais • couple • br
9
Valeu
Pros:

Estacionamento coberto e seguro dentro da hospedagem, limpeza do quarto e ar condicionado e o café da manhã

Cons:

O quarto tinha parede mofada então para quem é alérgico seria um problema, poderia botar cobertor no quarto.

2026-04-06 • via Nuitee
J
jorge • extended_group • mx
9
Pros:

La hubicacion excelente céntrico
Muchos comercios

Cons:

Que el restaurante no estuvo abierto

2026-04-06 • via Nuitee
M
Miguel • family_with_children • mx
10
Magnífico
Pros:

La ubicación es excelente

2026-04-05 • via Nuitee
D
Daniel • couple • gb
4
2026-04-03 • via Nuitee
G
Gavilan • extended_group • mx
10
Pros:

Todo excelente, pero el servicio de restaurante rebasó nuestras expectativas.
La calidad del Chef, de plano estuvo fuera de serie...!!!

Cons:

Todo muy bien...!!!

2026-04-01 • via Nuitee
S
Surayi Isabel • extended_group • mx
10
Pros:

Excelente ubicación, trato muy amable del personal, muy limpio, y comodo

2026-03-31 • via Nuitee
E
Elisa • solo_traveller • it
8
2026-03-31 • via Nuitee
F
FLORES • couple • mx
9
2026-03-30 • via Nuitee
E
Emanuel • solo_traveller • mx
9
Excelente estancia
Pros:

Habitaciones muy cómodas. El desayuno incluído muy rico

2026-03-28 • via Nuitee
E
Emanuel • solo_traveller • mx
9
Excelente hotel
Pros:

Habitaciones muy cómodas. El desayuno incluído muy rico

2026-03-28 • via Nuitee
G
Gavilan • extended_group • mx
9
Pros:

La atención del personal, sobre todo en el comedor; el chef es una persona de calidad excepcional...!!!

Cons:

Todo bien, gracias.

2026-03-26 • via Nuitee
C
CARLOS ROBERTO • solo_traveller • mx
8
Pros:

Ubicación, tiene estacionamiento

Cons:

Quizás ampliar el horario del servicio de desayuno

2026-03-26 • via Nuitee
W
Wilmer May • extended_group • mx
10
Muy buen lugar
Pros:

El cuarto muy limpio y el personal siempre fue amable

2026-03-25 • via Nuitee
R
Richard • solo_traveller • us
8
It was good, I would stay again.
Pros:

Comfortable bed, large room. Some of the staff were very friendly & helpful, others were more reserved.

Cons:

It was good, I would stay again.

2026-03-25 • via Nuitee
C
César • solo_traveller • mx
9
2026-03-24 • via Nuitee
C
Claudia • extended_group • mx
10
Excelente ubicación
Pros:

La ubicación

2026-03-23 • via Nuitee