Hotel Santo Domingo

Hotels
8.4 (701 reviews)
Avenida Francisco I. Madero 802 Centro, Delegacion Cuatro, Villahermosa, Tabasco, 86000 , Villahermosa , MX
52-993-131 2674

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
Free self parking
Computer station
LED light bulbs

Review Highlights

Pros:
Centrally located
Friendly staff
Good pressure in the shower
Cons:
Old bedding
WiFi issues
Limited breakfast options

Categories

Cleanliness
7.86
Several reviews mentioned old sheets and unpleasant odors in the room.
Service
9.33
Most reviews noted attentive and friendly reception despite a few negative encounters.
Location
9.37
Multiple reviews praised the central location of the hotel.
Room Quality
7.82
Some rooms were described as old and lacking adequate bedding.
Amenities
7.35
Limited amenities reported, including insufficient heating and WiFi issues.
Value for Money
8.81
Good overall value noted despite some issues with service quality.
Food and Beverage
7.86
Breakfast was mentioned as limited, with some reviews giving positive feedback about cleanliness.
Overall Experience
8.83
General positive sentiment with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:34

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and tour/ticket assistance during your stay. Stay connected with ease.

Featured Amenities
Benefit from a business center, a 24-hour front desk, and luggage storage. Your comfort is our priority.

Cozy Accommodations
Relax in one of the 25 air-conditioned rooms with LCD TVs. Stay entertained with satellite programming available.

With a central location in Villahermosa, Hotel Santo Domingo is your ideal choice. Book now to explore the nearby attractions conveniently!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VSA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 701 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
E
Eduardo • solo_traveller • mx
10
2026-07-15 • via Nuitee
A
angello yakin Barrera • solo_traveller • mx
10
Mi linda estancia en el hotel
Pros:

La cama muy cómoda para descansar muy bien todo cumple con las expectativas

Cons:

Desayuno deberían de tener un desayuno continental café jugo fruta y el plato fuerte y el agua nesecitan tener más agua caliente precio deberían de tener un precio para la gente que viaje 1 ves al mes y se queda 2 días como algo de cliente frecuente

2026-07-14 • via Nuitee
A
Ana Giselle • extended_group • mx
2
2026-07-14 • via Nuitee
T
Teresa • solo_traveller • fr
4
2026-07-14 • via Nuitee
H
Hugo • solo_traveller • mx
10
Pros:

Ubicacion

Cons:

Colchon

2026-07-14 • via Nuitee
A
Ana Giselle • extended_group • mx
6
Desagradable
Pros:

El desayuno incluido, aunque no estaba agradable y la ubicación

Cons:

Sábanas sucias, agua mal, colchones desgastados, solo nos dieron una cobija y una toalla para tercer persona, desgastada, una toalla vieja.

2026-07-14 • via Nuitee
F
Frida Ayelin • solo_traveller • mx
10
Pros:

La atención del personal y la ubicación.

2026-07-11 • via Nuitee
F
Frida Ayelin • solo_traveller • mx
10
Pros:

La limpieza y la atención del personal

2026-07-11 • via Nuitee
F
Frida Ayelin • solo_traveller • mx
10
Pros:

La Atención del personal

2026-07-11 • via Nuitee
F
Frida Ayelin • solo_traveller • mx
10
Pros:

La atención del personal, la limpieza y la ubicación.

Cons:

Solo un cambio del almohadas.

2026-07-11 • via Nuitee
F
Frida Ayelin • solo_traveller • mx
10
Pros:

La ubicación, la limpieza y la atención del personal

2026-07-11 • via Nuitee
E
Esthephania • solo_traveller • mx
10
2026-07-10 • via Nuitee
Y
Yolanda • solo_traveller • mx
10
Pros:

El precio, super accesible

2026-07-10 • via Nuitee
H
Hugo • solo_traveller • mx
8
Cama de piedra
Pros:

Ubicación

Cons:

La cama muy dura

2026-07-09 • via Nuitee
J
Julian • couple • ie
5
Well located, clean but could be modernised to be more comfortable, pleasant and streamlined.
Pros:

Good location near bustling commercial area, and markets near the city centre.

Cons:

We nearly didn’t end up with a room since they didn’t have a record of our reservation! The hotel seems ok at first but then you realise it needs some restoration, maintenance and upkeep throughout. The mattress was old, warped, and not comfortable. The pillows were flat and lumpy. The free breakfast was average. Lots of room for improvement.

2026-07-06 • via Nuitee
S
Suarez sanchez • couple • mx
10
Pros:

Muy buen hotel

Cons:

Algunas teles son muy antiguas

2026-07-02 • via Nuitee
Y
YADIRA • family_with_children • mx
10
2026-07-02 • via Nuitee
E
Eduardo • solo_traveller • mx
8
Pros:

Limpieza, ubicación y atención

Cons:

El colchón muy duro y la ropa de cama rota!

2026-06-30 • via Nuitee
A
Armando • solo_traveller • mx
10
2026-06-30 • via Nuitee
Y
Yuneydi Anahi • solo_traveller • mx
10
Pros:

Todo muy bien, olvide una cadena en la habitación y cuando regrese si la tenian edentificada y me la guardaron :)

Cons:

Solo las almohadas estaban algo duras

2026-06-29 • via Nuitee