Hotel Santo Domingo Express

Hotels
•
Kavia Hotels
802 Avenida Francisco I. Madero Delegacion Cuatro, Centro , Villahermosa , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Good pressure in the shower
Cons:
Old bedding
WiFi issues
Limited breakfast options

Categories

Cleanliness
7.86
Several reviews mentioned old sheets and unpleasant odors in the room.
Service
9.33
Most reviews noted attentive and friendly reception despite a few negative encounters.
Location
9.37
Multiple reviews praised the central location of the hotel.
Room Quality
7.82
Some rooms were described as old and lacking adequate bedding.
Amenities
7.35
Limited amenities reported, including insufficient heating and WiFi issues.
Value for Money
8.81
Good overall value noted despite some issues with service quality.
Food and Beverage
7.86
Breakfast was mentioned as limited, with some reviews giving positive feedback about cleanliness.
Overall Experience
8.83
General positive sentiment with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:34

Property Description

Convenient Location:
Located in Villahermosa, just 3.5 km from Parque Museo La Venta, Hotel Santo Domingo Express offers easy access to nearby attractions.

Comfortable Accommodation:
All rooms are equipped with air conditioning, flat-screen TVs, and free WiFi. Guests can enjoy a private bathroom with free toiletries and cozy bed linens.

Delicious Dining Options:
Start your day with a variety of breakfast choices, including à la carte, continental, and American options. Indulge in authentic Mexican cuisine at the hotel's restaurant, with a vegetarian menu available upon request.

Experience convenience and comfort at Hotel Santo Domingo Express. Book now for a memorable stay!

Important information:

When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VSA

Location

Guest Reviews

Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
R
RAUL FRANCISCO • solo_traveller • mx
10
agradable
Pros:

Tranquilidad, confort y limpieza

2026-10-26 • via Nuitee
A
Alice • couple • fr
7
Pros:

La chambre était toute simple mais avait tout le nécessaires et la salle de bain était grand et il y avait une penderie et un espace pour poser ses valises.

Cons:

La simplicité a l'extrême du lieu en terme de décoration et aménagement. Le restaurant où on prenait le petit déjeuner qui a peu d'offre.

2026-10-25 • via Nuitee
A
Astrid • solo_traveller • de
9
Günstiges Hotel in guter Lage
Pros:

Sehr gute Lage, großes Bad.

Cons:

Es war tagsüber sehr laut, da es direkt an der Hauptstraße liegt.

2026-10-23 • via Nuitee
R
Rossana • couple • mx
10
2026-10-20 • via Nuitee
R
RAUL FRANCISCO • solo_traveller • mx
10
comodidad y tranquilidad
Pros:

comodidad, ubuicación y precio

Cons:

El aire acondicionado casi no se siente.

2026-10-19 • via Nuitee
E
Erick • solo_traveller • mx
10
Todo excente, regresaré
Pros:

La habitación muy limpia, agradable, muy céntrico, el internet muy eficaz, el personal muy amable

Cons:

"Problema" con el comedor, no está pensado para excursiones, 1 sola persona no es capaz de atender a tanta gente

2026-10-15 • via Nuitee
A
Alfredo • extended_group • mx
9
Agradable
Pros:

la ubicación

Cons:

el servicio en la recepción

2026-10-13 • via Nuitee
D
Diego Antonio • extended_group • mx
10
Pros:

Muy bueno y completo el desayuno, excelente el costo y beneficios,.hablando de toda la experiencia.

Cons:

Me gustó en general todo

2026-10-13 • via Nuitee
R
Raul • solo_traveller • mx
10
Pros:

Todo muy bien, la limpieza, la atención, la estancia y que cuenta con estacionamiento y su ubicación es lo excelente

Cons:

Lo unico fue que las almohadas que me tocaron estaban muy duras,

2026-10-12 • via Nuitee
R
Ruiz • solo_traveller • mx
9
2026-10-12 • via Nuitee
L
Luis Ruben • solo_traveller • mx
10
Pros:

Todo bien

2026-10-10 • via Nuitee
T
Tatiana • family_with_children • mx
10
2026-10-09 • via Nuitee
N
Norberto • solo_traveller • gt
1
Pros:

No me pude hospedar al llegar dijo no tenes reserva, habiendo informado que llegaría tarde por un accidente qué me dejó parado por 5 horas.

Cons:

Que no leen mensajes solo me cancelo reserva, no presto atención mi atraso por causa de accidente

2026-10-09 • via Nuitee
L
Lopez • solo_traveller • mx
10
2026-10-09 • via Nuitee
A
Alberto • solo_traveller • mx
7
2026-09-11 • via Nuitee
N
Nestor De Jesus • family_with_children • mx
10
2026-09-10 • via Nuitee
C
castillo • solo_traveller • mx
8
2026-09-08 • via Nuitee
S
Sabdy Mariana • solo_traveller • mx
9
Pros:

Trato amable del personal,habitación limpia,ambiente familiar,cercano a zona de comercios.Hora de salida super cómoda para un buen descanso y sin prisas.El desayuno que incluyó la reservación fue satisfactorio.

Cons:

No tuvimos problema,ha Sido la segunda vez que nos hospedamos y muy a gusto.

2026-09-06 • via Nuitee
J
jason • solo_traveller • ca
9
2026-09-02 • via Nuitee
L
Liset Adriana • solo_traveller • mx
1
Mal servicio
Cons:

Llegue en mi auto cob equipaje exterior y me hacían firmar una responsiva de que no se hacían responsables del equipaje. Es absurdo porque es un hotel y uno llega con equipaje. No tienen seguridad en el estacionamiento. No me quede busque otra opcion

2026-09-01 • via Nuitee