Hotel Santo Domingo

Hotels
8.4 (586 reviews)
Avenida Francisco I. Madero 802 Centro, Delegacion Cuatro, Villahermosa, Tabasco, 86000 , Villahermosa , MX
52-993-131 2674

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
Free self parking
Computer station
LED light bulbs

Review Highlights

Pros:
Centrally located
Friendly staff
Good pressure in the shower
Cons:
Old bedding
WiFi issues
Limited breakfast options

Categories

Cleanliness
7.86
Several reviews mentioned old sheets and unpleasant odors in the room.
Service
9.33
Most reviews noted attentive and friendly reception despite a few negative encounters.
Location
9.37
Multiple reviews praised the central location of the hotel.
Room Quality
7.82
Some rooms were described as old and lacking adequate bedding.
Amenities
7.35
Limited amenities reported, including insufficient heating and WiFi issues.
Value for Money
8.81
Good overall value noted despite some issues with service quality.
Food and Beverage
7.86
Breakfast was mentioned as limited, with some reviews giving positive feedback about cleanliness.
Overall Experience
8.83
General positive sentiment with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:34

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and tour/ticket assistance during your stay. Stay connected with ease.

Featured Amenities
Benefit from a business center, a 24-hour front desk, and luggage storage. Your comfort is our priority.

Cozy Accommodations
Relax in one of the 25 air-conditioned rooms with LCD TVs. Stay entertained with satellite programming available.

With a central location in Villahermosa, Hotel Santo Domingo is your ideal choice. Book now to explore the nearby attractions conveniently!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VSA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 586 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
S
Sergio • couple • mx
5
Mi experiencia
Pros:

Ubicación

Cons:

Instalaciones

2026-03-06 • via Nuitee
J
José Manuel • couple • mx
10
2026-03-06 • via Nuitee
G
Gutierrez • couple • br
10
2026-03-04 • via Nuitee
G
Gutierrez • couple • mx
10
2026-03-04 • via Nuitee
R
Romero • extended_group • mx
10
2026-03-03 • via Nuitee
L
Lisbeth • couple • mx
10
Gracias por la comodidad y precio
Pros:

Todo bien

Cons:

La.comida

2026-03-03 • via Nuitee
J
Jimenez • couple • mx
7
2026-03-03 • via Nuitee
P
Pol • couple • ie
10
Pros:

Central location. The facilities are clean and comfortable. The staff are friendly and there is a nice breakfast in the morning.

2026-03-02 • via Nuitee
S
Sacramento • couple • mx
9
Pros:

La relación costó beneficio y la ubicación..

Cons:

El mal servicio de conexión al WiFi, nunca pude conectar...

2026-03-02 • via Nuitee
J
Jose Reyes • couple • mx
8
Pros:

Las instalaciones

Cons:

La tv

2026-02-27 • via Nuitee
I
Ismael • couple • mx
9
2026-02-26 • via Nuitee
M
Martha • couple • ar
9
2026-02-26 • via Nuitee
A
Arturo • solo_traveller • mx
8
MUY BUEN HOTEL.
Pros:

RELACION CALIDAD PRECIO SUPERADA EN CALIDAD.

Cons:

LAS CAMAS SON UN POCO DURAS.

2026-02-25 • via Nuitee
G
Gutierrez • couple • br
10
2026-02-24 • via Nuitee
E
Espinoza Juarez • solo_traveller • mx
10
Pros:

La amabilidad del personal

Cons:

Todo está excelente

2026-02-23 • via Nuitee
H
Heidi • couple • gb
8
Standard, basic hotel with breakfast
Pros:

Pleasant hotel, 15 minutes walk from bus station, bars and restaurants nearby. Safe area, 24 hour reception, key to own room. Very limited English spoken. Clean. Payment by cash or card (no extra fees). Excellent wifi/internet/network in room (not tried elsewhere). Bottle of water supplied, drinking water available to take at reception. Good breakfast, either eggs and tacos, or local breakfast, coffee.
Good size bedroom, 2 double beds, unit between beds, light switch near bed, good storage. Flat screen TV (with streaming, eg Netflix), air-conditioning.
Large bathroom, shower. 2 bins. Decent lighting. Towel rails.

Cons:

No visible signs of recycling. Poor communication (did not respond to multiple booking.com messages). Difficult to get key to work in lock. Couldn't get hot water to shower (Luke warm only after several minutes).

2026-02-23 • via Nuitee
L
Leyva Montejo • extended_group • mx
9
Pros:

Habitaciones limpias, y cómodas, relación calidad-precio

2026-02-22 • via Nuitee
A
Ana • solo_traveller • mx
5
Especial para estancia breve 1-2 días
Pros:

Incluía el desayuno, pero era algo básico, 3 opciones con una bebida. Me agradó la habitación, cómoda

Cons:

La ubicación, alrededor es muy solo por la tarde-noche, se siente inseguro. Mucho ruido del exterior

2026-02-22 • via Nuitee
M
Murillo • extended_group • mx
8
Pros:

El desayuno incluido

2026-02-14 • via Nuitee
N
Nallely • couple • mx
10
2026-02-14 • via Nuitee