Hotel Santo Domingo

Hotels
8.4 (586 reviews)
Avenida Francisco I. Madero 802 Centro, Delegacion Cuatro, Villahermosa, Tabasco, 86000 , Villahermosa , MX

Facilities

Free WiFi
24-hour front desk
Luggage storage
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
Free self parking
Computer station
LED light bulbs

Review Highlights

Pros:
Centrally located
Friendly staff
Good pressure in the shower
Cons:
Old bedding
WiFi issues
Limited breakfast options

Categories

Cleanliness
7.86
Several reviews mentioned old sheets and unpleasant odors in the room.
Service
9.33
Most reviews noted attentive and friendly reception despite a few negative encounters.
Location
9.37
Multiple reviews praised the central location of the hotel.
Room Quality
7.82
Some rooms were described as old and lacking adequate bedding.
Amenities
7.35
Limited amenities reported, including insufficient heating and WiFi issues.
Value for Money
8.81
Good overall value noted despite some issues with service quality.
Food and Beverage
7.86
Breakfast was mentioned as limited, with some reviews giving positive feedback about cleanliness.
Overall Experience
8.83
General positive sentiment with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:34

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and tour/ticket assistance during your stay. Stay connected with ease.

Featured Amenities
Benefit from a business center, a 24-hour front desk, and luggage storage. Your comfort is our priority.

Cozy Accommodations
Relax in one of the 25 air-conditioned rooms with LCD TVs. Stay entertained with satellite programming available.

With a central location in Villahermosa, Hotel Santo Domingo is your ideal choice. Book now to explore the nearby attractions conveniently!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VSA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 586 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.83
E
Emanuel solo_traveller mx
9
Excelente estancia
Pros:

Habitaciones muy cómodas. El desayuno incluído muy rico

2026-03-28 via Nuitee
E
Emanuel solo_traveller mx
9
Excelente hotel
Pros:

Habitaciones muy cómodas. El desayuno incluído muy rico

2026-03-28 via Nuitee
C
CARLOS ROBERTO solo_traveller mx
8
Pros:

Ubicación, tiene estacionamiento

Cons:

Quizás ampliar el horario del servicio de desayuno

2026-03-26 via Nuitee
G
Gavilan extended_group mx
9
Pros:

La atención del personal, sobre todo en el comedor; el chef es una persona de calidad excepcional...!!!

Cons:

Todo bien, gracias.

2026-03-26 via Nuitee
R
Richard solo_traveller us
8
It was good, I would stay again.
Pros:

Comfortable bed, large room. Some of the staff were very friendly & helpful, others were more reserved.

Cons:

It was good, I would stay again.

2026-03-25 via Nuitee
W
Wilmer May extended_group mx
10
Muy buen lugar
Pros:

El cuarto muy limpio y el personal siempre fue amable

2026-03-25 via Nuitee
C
César solo_traveller mx
9
2026-03-24 via Nuitee
C
Claudia extended_group mx
10
Excelente ubicación
Pros:

La ubicación

2026-03-23 via Nuitee
C
Claudia extended_group mx
10
Ubicación perfecta
Pros:

El lugar donde se encuentra

2026-03-23 via Nuitee
S
Sarabia couple mx
9
2026-03-23 via Nuitee
J
JOSE RAFAEL extended_group mx
10
Excelente se los recomiendo
Pros:

Excelente ubicación y estancia agradable

Cons:

Todo excelente el desayuno también

2026-03-22 via Nuitee
D
David solo_traveller mx
9
2026-03-22 via Nuitee
A
Aguilar extended_group mx
10
2026-03-20 via Nuitee
S
Scott solo_traveller us
7
Perfect place for an overnight in Villahermosa
Pros:

The hotel was right on the dynamic commercial street in the center of Villahermosa and a short walk to the bus station.

Cons:

There were boarded up large windows on the front facade that gave the hotel a questionable look.

2026-03-20 via Nuitee
R
Roberto couple mx
10
muy bien
Pros:

la ubicación

Cons:

que no se puede fumar

2026-03-19 via Nuitee
A
Arturo solo_traveller mx
7
Hotel regular para estancias rápidas.
Pros:

El desayuno es bueno pero demasiado limitado, no te dan mas que agua o cafe, no puedes pedir ambos.

Cons:

quizas una tolerancia en el check inn seria bueno son demasiados puntuales a las 12 y ni un segundo mas.

2026-03-17 via Nuitee
D
Daniel extended_group mx
10
2026-03-17 via Nuitee
M
Mayra extended_group mx
9
2026-03-17 via Nuitee
A
Adrian couple ar
8
2026-03-16 via Nuitee
E
Enriquez couple mx
8
2026-03-15 via Nuitee