MANDA Heritage Hotel

Hotels
9.2 (2969 reviews)
Draškovićeva ulica 15a , Zagreb , hr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
Small elevator
Limited breakfast seating

Categories

Cleanliness
9.13
Most reviews highlighted cleanliness as excellent, with detailed mentions of room quality.
Service
9.6
Multiple comments praised staff for being helpful and friendly.
Location
9.34
Several reviews noted the excellent location near major attractions.
Room Quality
9.09
Comments indicated spacious rooms with good amenities.
Amenities
8.92
Some amenities such as breakfast were highlighted positively, though some complained about the elevator size.
Value for Money
9.08
Value for money received positive remarks across reviews, indicating satisfaction.
Food and Beverage
8.83
Breakfast received mixed reviews, with some praising it while others noted areas for improvement.
Overall Experience
9.6
The reviews collectively expressed high levels of satisfaction with the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:38

Property Description

Luxurious Amenities
Experience the epitome of luxury at MANDA Heritage Hotel with its bar, shared lounge, and casino. Enjoy a relaxing evening sipping on cocktails or trying your luck at the casino.

Convenient Location
Situated in the heart of Zagreb, our hotel is just a stone's throw away from major attractions like Zagreb Cathedral, Museum of Broken Relationships, and Cvjetni Square. Explore the city with ease from our centrally located property.

Multilingual Staff and Services
Feel at home with our multilingual staff fluent in German, English, Spanish, and Croatian. Whether you need assistance or recommendations, our team is here to ensure your stay is comfortable and memorable.

Book now at MANDA Heritage Hotel for an unforgettable stay in Zagreb!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2969 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.34
Room Quality: 9.09
Amenities: 8.92
Value for Money: 9.08
Food and Beverage: 8.83
Overall Experience: 9.6
V
Vahid Tohidloo • couple • us
9
Pros:

The hotel was in a good location.
The staff were kind and friendly.

Cons:

The breakfast was very average.

2026-03-28 • via Nuitee
Y
Yann • solo_traveller • fr
9
très bon hotel fonctionnel dans Zagreb
Pros:

très bon petit hotel dans Zagreb
excellent rapport qualité prix

Cons:

tout ok

2026-03-27 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-03-27 • via Nuitee
Y
Yury • solo_traveller • es
10
2026-03-27 • via Nuitee
L
Ljubica • couple • hr
10
2026-03-26 • via Nuitee
D
Dijana • family_with_children • hr
10
2026-03-26 • via Nuitee
B
Banu • family_with_children • tr
10
Olağanüstü konaklama
Pros:

Işık festivali kapsamında Zagreb’e gelişimizde Manda Heritage Otel’de kaldık. Tatilimiz başlamadan önce gönderdikleri detaylı maillerle otel ve otel çevresi ile ilgili gerekli bilgiye sahip olduk. Manda Heritage Otel’de online check in fırsatı sunulduğu için, tüm işlemler önceden tamamlandığından check in saatinde otele gittiğimizde doğrudan odamıza yerleştik. Otel odasında ihtiyaç duyabileceğimiz her detay önceden hazırlanmış durumdaydı. Özellikle temizlik ve saç bakım ürünleri son derece kaliteliydi. Otelde süper wifi olduğu için internet konusunda hiç problem yaşamadık. Otelin launge bölümü, son derece huzurlu bir şekilde çalışabilmemiz ve sessiz vakit geçirebilmemiz için otel misafirlerine sunulmuş mükemmel bir alan. Aynı zamanda ikram ettikleri son derece seçkin kahve ve lezzetli kurabiyeler de launge bölümünde daha da keyifli vakit geçirmemize katkı sağladı. Manda Heritage Otel’in konumu çok merkezi olduğu için festival alanlarına kolayca erişim sağlayarak tüm showlara sorunsuz bir şekilde zamanında yetişebildik. Bu muhteşem deneyim için Manda Heritage Otel çalışanlarına çok teşekkür ederiz.

2026-03-26 • via Nuitee
K
Krasimir • couple • bg
10
Pros:

It was very comfortable, clean, warm and welcoming place.
Nice shower gel.
Breakfast was super.
Coffee was nice.
We recommend it.

2026-03-26 • via Nuitee
V
Viktor • family_with_children • sk
10
Skvelé ubytovanie blízko centra Záhrebu
Pros:

Lokalita blízko centra, na izbe nebolo významne počuť hluk z ulice. Príjemný personál, odpovedal na všetky otázky a naše potreby. Na vrátnici bol vždy niekto aj v neskorých hodinách. Čisté WC i kúpeľňa, upratovanie výborné. Raňajky tak akurát, dostačujúce, boli sme spokojní. Mali sme izbu pre 4+2 ľudí, dve noci, došli sme autobusom.

Cons:

Nie je veľmi čo vytknúť. Snáď len by sa zišiel nejaký ten háčik na zavesenie kabátov alebo čiapok.

2026-03-24 • via Nuitee
A
Ana • couple • mk
10
2026-03-24 • via Nuitee
G
Gunta • solo_traveller • lv
10
2026-03-23 • via Nuitee
S
SİNAN • couple • tr
10
Mükemmel bir otel çok temiz ve konforlu personel çok içten ve profesyonel otelin konumu çok iyi
2026-03-23 • via Nuitee
K
Kristina • family_with_children • hr
10
2026-03-22 • via Nuitee
A
Aya • couple • jp
10
Great location, great staff!
Pros:

The staff was very kind and helpful. When we told them we needed to check out the hotel before the breakfast is available, they kindly arranged to serve the breakfast earlier than the regular time.

Cons:

N/A

2026-03-20 • via Nuitee
F
Fernando • solo_traveller • hr
10
2026-03-20 • via Nuitee
B
Banu • solo_traveller • tr
10
Magnificient room
Pros:

The room had a magnificent balcony. It was very comfortable. The bathroom is also perfect.The coffee capsules and herbal teas provided in the room were excellent. The hotel is located in the city center. The staff were very attentive and helpful. I would like to thank the management for everything.

Cons:

Everything was perfect🙏

2026-03-19 • via Nuitee
A
Aaron • solo_traveller • au
7
2026-03-17 • via Nuitee
E
Eleni • couple • gr
10
Καταπληκτικο......Τελειο
Pros:

Πεντακαθαρο ,ανακαινισμενο δωματιο ,ησυχο ξενοδοχειο,σε φανταστικο σημειο της πολης στο κεντρο οπου με περπατημα ,εβλεπες τα παντα!!!Πολλα εμπορικα καταστηματα γυρω απο το ξενοδοχειο.Τα προιοντα Rituals μπανιου .....τα αγαπησαμε,τοπικα καλλυντικα ,υπεροχη μυρωδια.Ειχε κουζινα με τα παντα ....που μας εξεπληξε θετικα.

2026-03-15 • via Nuitee
T
Tina • family_with_children • si
8
Zadovoljni
Pros:

Lepo in praktično opremljen hotelski apartma s spalnico, ločeno dnevno sobo z mini kuhinjico. Všeč nam je bil tudi mini lounge bar z zajtrkom. Super hotelček za vikend.

Cons:

Brez parkinga.

2026-03-15 • via Nuitee
A
ANASTASIOS • extended_group • gr
10
Pros:

Άριστη τοποθεσία, πολύ ευρύχωρα, ανακαινισμένα και καθαρά δωμάτια. Άριστη σχέση ποιότητας τιμής.

Cons:

Όλα ήταν ιδανικά

2026-03-14 • via Nuitee