Hotel Costa Verde

Hotels
7.9 (1031 reviews)
Blvd. Manuel Avila Camacho 3797 Col. Costa Verde , Veracruz , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Lack of restaurant

Categories

Cleanliness
7.23
Several comments mentioned issues with cleanliness, including the presence of cockroaches and odors.
Service
9.2
The staff was frequently noted as attentive and friendly, which positively impacts the overall service experience.
Location
9.74
The location received consistently positive feedback for its proximity to attractions and commerce.
Room Quality
6.69
Negative comments focused on poor room conditions including size issues, lack of cleanliness, and noise.
Amenities
7.72
Mixed comments regarding amenities, some noted absence of basic facilities like a restaurant.
Value for Money
8.68
Perceived value was decent considering the pricing in relation to location, though issues were raised regarding cleanliness.
Food and Beverage
5.73
Significant comments on the lack of a restaurant and breakfast opportunities.
Overall Experience
8.2
General sentiment suggests a mixed but acceptable experience with highlighted strengths in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:11

Property Description

Luxurious Accommodation
Hotel Costa Verde, located in Veracruz just 200 meters from Costa Verde Beach, offers a 4-star experience with an outdoor pool, free parking, and a welcoming terrace. The rooms are elegantly designed with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a balcony for a stunning view of the surroundings.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, free WiFi, and complimentary bed linen and towels during their stay. The property is non-smoking, ensuring a comfortable environment for all visitors.

Prime Location
With Tortuga Beach and the historic Castle of San Juan de Ulúa nearby, Hotel Costa Verde is the perfect choice for travelers looking to explore the beauty and history of Veracruz. Book your stay now and experience luxury and comfort at its finest.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1031 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.74
Room Quality: 6.69
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 5.73
Overall Experience: 8.2
A
ANA ROCÍO solo_traveller mx
6
Pros:

La ubicación y la alberca

Cons:

El cuarto olía a humedad y era más pequeño. El año pasado nos tocó uno con vista al lobby y estuvimos muy cómodos.
Está vez nos dieron uno del fondo del pasillo sin ventana, olía a humedad la habitación.
Las recepcionistas fueron muy frías y para colmo no estaba funcionando el restaurante.

2026-05-23 via Nuitee
K
Katia solo_traveller mx
7
2026-05-20 via Nuitee
G
GLeon family_with_children mx
9
MEJORAS
Pros:

El lugar, tiene buena vista, sus instalaciones son limpias, su alberca es agradable, me encantó que cuentan con despachador de hielos.

Cons:

Que las puertas no abren bien con la tarjeta y se tiene que llamar constantemente al técnico para que las arregle. Además de la falta de iluminación en la habitación 216.

2026-05-18 via Nuitee
M
Maria solo_traveller mx
9
Pros:

La honestidad de las cámaristas y su buen trabajo

Cons:

La seriedad de los recepcionistas parecen enojados siempre

2026-05-18 via Nuitee
B
Berenice solo_traveller mx
9
2026-05-18 via Nuitee
G
Gerardo solo_traveller mx
9
Pros:

La alberca

Cons:

El elevador

2026-05-11 via Nuitee
R
Ruth Patricia solo_traveller mx
10
Pros:

La ubicación

2026-05-11 via Nuitee
A
Abelardo solo_traveller mx
8
Pros:

Ubicacion

Cons:

Se cayo el cortinero del baño, de verse bien paso a verse barato y mala calidad.

2026-05-08 via Nuitee
M
Melly solo_traveller mx
10
Pros:

Excelente ubicación

Cons:

Todo me gustó

2026-05-07 via Nuitee
O
Ortega solo_traveller mx
10
Pros:

Su alberca

Cons:

Su personal

2026-05-06 via Nuitee
M
Mejia solo_traveller mx
10
Pros:

Las instalaciones y la alberca

Cons:

Tenía un poco de plaga de cucarachas

2026-05-03 via Nuitee
J
Jonathan Rodrigo solo_traveller mx
10
Pros:

Es un buen hotel con buena vista y alberca super comodo

Cons:

Nadamas que no habia restaurante

2026-04-27 via Nuitee
J
Jorge Montoro family_with_children mx
10
2026-04-21 via Nuitee
A
Ayala solo_traveller mx
10
Pros:

Todo

Cons:

Nada

2026-04-17 via Nuitee
J
Joseluis family_with_children us
5
Pros:

El personal de recepción y seguridad son apáticos y flojos, además se la pasan en celular y tiene una atención pésima!

Cons:

Deterioro del hotel en general , pero sobre todo el elevador! Y atención del personal

2026-04-16 via Nuitee
E
Edgar Ivan solo_traveller mx
9
2026-04-13 via Nuitee
A
Aye couple mx
10
Excelente opción para visitar Veracruz boca del rio
Pros:

La ubicación está excelente, muy amable el personal del hotel.

2026-04-10 via Nuitee
N
NICOLAS extended_group mx
8
Cons:

la atención del personal de la recepción. siempre estuvieron de mal humor. espero la próxima vez recibir una sonrisa y sean mas cordiales y amables...

2026-04-10 via Nuitee
N
Noé family_with_children mx
1
Pros:

La conexión wifi

Cons:

Mucho ruido por la mañana no servía el ascensor

2026-04-09 via Nuitee
A
Aye couple mx
10
Pros:

La atención del todo el personal, todo excelente 🥰

2026-04-09 via Nuitee