Hotel Costa Verde

Hotels
7.9 (1023 reviews)
Blvd. Manuel Avila Camacho 3797 Col. Costa Verde , Veracruz , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Lack of restaurant

Categories

Cleanliness
7.23
Several comments mentioned issues with cleanliness, including the presence of cockroaches and odors.
Service
9.2
The staff was frequently noted as attentive and friendly, which positively impacts the overall service experience.
Location
9.74
The location received consistently positive feedback for its proximity to attractions and commerce.
Room Quality
6.69
Negative comments focused on poor room conditions including size issues, lack of cleanliness, and noise.
Amenities
7.72
Mixed comments regarding amenities, some noted absence of basic facilities like a restaurant.
Value for Money
8.68
Perceived value was decent considering the pricing in relation to location, though issues were raised regarding cleanliness.
Food and Beverage
5.73
Significant comments on the lack of a restaurant and breakfast opportunities.
Overall Experience
8.2
General sentiment suggests a mixed but acceptable experience with highlighted strengths in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:11

Property Description

Luxurious Accommodation
Hotel Costa Verde, located in Veracruz just 200 meters from Costa Verde Beach, offers a 4-star experience with an outdoor pool, free parking, and a welcoming terrace. The rooms are elegantly designed with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a balcony for a stunning view of the surroundings.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, free WiFi, and complimentary bed linen and towels during their stay. The property is non-smoking, ensuring a comfortable environment for all visitors.

Prime Location
With Tortuga Beach and the historic Castle of San Juan de Ulúa nearby, Hotel Costa Verde is the perfect choice for travelers looking to explore the beauty and history of Veracruz. Book your stay now and experience luxury and comfort at its finest.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1023 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.74
Room Quality: 6.69
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 5.73
Overall Experience: 8.2
A
Ayala solo_traveller mx
10
Pros:

Todo

Cons:

Nada

2026-04-17 via Nuitee
J
Joseluis family_with_children us
5
Pros:

El personal de recepción y seguridad son apáticos y flojos, además se la pasan en celular y tiene una atención pésima!

Cons:

Deterioro del hotel en general , pero sobre todo el elevador! Y atención del personal

2026-04-16 via Nuitee
E
Edgar Ivan solo_traveller mx
9
2026-04-13 via Nuitee
N
NICOLAS extended_group mx
8
Cons:

la atención del personal de la recepción. siempre estuvieron de mal humor. espero la próxima vez recibir una sonrisa y sean mas cordiales y amables...

2026-04-10 via Nuitee
A
Aye couple mx
10
Excelente opción para visitar Veracruz boca del rio
Pros:

La ubicación está excelente, muy amable el personal del hotel.

2026-04-10 via Nuitee
N
Noé family_with_children mx
1
Pros:

La conexión wifi

Cons:

Mucho ruido por la mañana no servía el ascensor

2026-04-09 via Nuitee
A
Aye couple mx
10
Pros:

La atención del todo el personal, todo excelente 🥰

2026-04-09 via Nuitee
E
Edgardo family_with_children mx
10
2026-04-08 via Nuitee
T
Tapia family_with_children mx
8
2026-04-08 via Nuitee
J
Julio family_with_children mx
8
Pros:

Instalaciones

Cons:

La recepcionista

2026-04-07 via Nuitee
R
Rincón Pérez family_with_children mx
9
2026-04-07 via Nuitee
N
Nora Jannet couple mx
5
Pros:

Personal muy amable

Cons:

La cama y almohadas muy incomodos

2026-04-07 via Nuitee
P
PEREZ MONTIEL family_with_children mx
10
2026-04-07 via Nuitee
L
Luis family_with_children mx
8
Pros:

la ubicación

Cons:

Solo 3 camastros en la alberca en buen estado, y otros 3 que dan pena. No hay buena señal de TV y no esta habilitado el comedor. Si o si tienes que salir del hotel hasta por una botella de agua.

2026-04-06 via Nuitee
P
Paulina family_with_children mx
8
2026-04-06 via Nuitee
J
JOVANA family_with_children mx
10
Pros:

Muy amables, te explican bien, te dan el reglamento

Cons:

Todo me pareció muy bien

2026-04-05 via Nuitee
A
Arturo family_with_children mx
4
Decepcionado
Pros:

La alberca

Cons:

No tiene restaurante, gimnasio no está en servicio, nos habían dado una habitación sin ventana, había cucarachas pequeñas, las almohadas muy duras, por el precio creo que le faltan muchos servicios, las personas de recepción eran muy parcas, los botones son muy amables, algunos días no tuvimos agua caliente, el hotel necesita remodelación a mi punto de ver, no era lo que esperaba, porque en Booking las fotos no concuerdan con la realidad.

2026-04-05 via Nuitee
J
Jose Joaquin family_with_children ca
7
2026-04-04 via Nuitee
I
Isa solo_traveller mx
10
2026-04-04 via Nuitee
N
Norma Gabriela family_with_children mx
8
Pros:

Habitaciones amplias

Cons:

No hsy servicio de restaurant

2026-04-04 via Nuitee