CÁLIDO COSMOS HOTEL

Hotels
7.5 (10 reviews)
1315 Calle 4 Sur , Cholula , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bed
Cons:
Poor food quality
Small rooms
Lack of bathroom amenities

Categories

Cleanliness
6.64
The rooms are described as somewhat musty and not well maintained.
Service
9.61
The staff is very friendly and helpful.
Location
8.65
Not explicitly mentioned, but implied good due to the overall experience.
Room Quality
6.1
Described as very small and lacking furniture for storage.
Amenities
7.63
Amenities like breakfast were deemed insufficient.
Value for Money
7.59
Not categorized explicitly but room quality and amenities suggest average value.
Food and Beverage
5.64
Breakfast options are very limited and poor quality.
Overall Experience
8.11
Guests had mixed feelings but service and comfort were highlighted positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:09

Property Description

Luxurious Accommodation
CÁLIDO COSMOS HOTEL, nestled in Cholula, offers a luxurious stay with modern amenities. The 4-star hotel provides comfortable rooms with flat-screen TVs, free WiFi, and exquisite private bathrooms.

Convenient Facilities
Guests can enjoy the convenience of free private parking, a garden to unwind, and a restaurant serving delectable dishes. The 24-hour front desk and allergy-free rooms ensure a hassle-free stay for all visitors.

Nearby Attractions
Situated close to popular landmarks like Acropolis Puebla and Estrella de Puebla, the hotel is a perfect choice for travelers interested in exploring the cultural gems of the city. Don't miss the chance to visit Biblioteca Palafoxiana just a short distance away.

Book your stay at CÁLIDO COSMOS HOTEL now for a remarkable experience in Cholula!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for MXN 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 10 reviews
Cleanliness: 6.64
Service: 9.61
Location: 8.65
Room Quality: 6.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 5.64
Overall Experience: 8.11
D
Dallen extended_group mx
8
Cons:

The courtains

2026-01-02 via Nuitee
Z
Zalduondo Negron couple us
10
Excelente
Pros:

El personal es super amable! El chef es excelente! Y todos los empleados son una maravilla!!

2025-11-10 via Nuitee
A
ambrosio couple mx
7
Inconformidad
Pros:

La cama estaba cómoda

Cons:

El concepto del hotel no lo especifican en la plataforma, es un hotel muy austero. Demasiado pequeño, no hay azulejo en el baño.
No hay un ropero, ni nada para colocar tu ropa, no servía el extractor del aire del baño.
Deberían de especificar que el desayuno es continental

2025-10-29 via Nuitee
J
Julia family_with_children de
7
Pros:

Der Garten ist schön, das Personal sehr nett

Cons:

Die Zimmer sind etwas muffig. Aber mit etwas lüften ließ sich das beheben.
Das Frühstück ist sehr schlecht. 2 Toasts mit Marmelade und Cornflakes. Der Kaffee ist gut.

2025-10-14 via Nuitee
V
Verified traveler
4
Un hotel incómodo. No lo recomiendo.
Pros:

El colchón del cuarto está viejo y eso no permite descansar.
El lavabo no tiene donde poner las cosas de uso personal lo que es otra incomodidad.
Junto a los dos buroes no hay ningún contacto para enchufar el cargador del celular. Hay uno en una pared a metro y medio de altura y no tiene una mesa cerca. Ni modo que el cargador y el teléfono queden colgando. Encontramos un cargador abajo de una mesita donde está la tele y ahí lo conectamos. También incómodo.

2024-03-17 via Nuitee
C
Chunyee family with young children us
8
Very good
Pros:

Very good!

2024-01-26 via Nuitee
J
Jorge partner
8
Pros:

Ideal para llegar a dormir solamente, aunque un poco frio.

2024-01-06 via Nuitee
A
Agustín
8
MUY BIEN
Pros:

LIMPIEZA EXCELENTE

2023-06-24 via Nuitee
D
David solo traveller mx
7
Good
Pros:

I liked the room

Cons:

The breakfast time it was a little short

2023-01-07 via Nuitee
C
Cesar
10
vuelvo sin problemas
Pros:

las habitaciones son pequenas pero bastante agradables, la limpieza es buena en general y son bastante atentos, no tuvimos chance de probar la comida pero el menu se ve variado y el estacionamiento esta dentro del inmueble solo que la entrada es por un costado, la ubicacion es buenisima no tan al centro pero cerca de todo a pie

2022-09-20 via Nuitee