WoodSpring Suites Atlanta Airport

Hotels
•
WoodSpring
7.3 (178 reviews)
3480 Welcome All Road , Atlanta , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location (near mall, airport, food, shops)
Quiet area
Friendly staff (in some reviews)
Easy access to road/transport
Cons:
Safety/security concerns (attempted break-ins reported)
Poor cleanliness (urine, pet hair, sticky floors, bad odors)
Theft of personal items
Manager/booking/payment issues (overcharges, cancelled reservations, no refunds)
Strong smell of weed near entrances
Poor TV reception and unreliable internet
No staff present during emergency in at least one incident

Categories

Cleanliness
6
Multiple reviews report poor room cleanliness (dried urine on toilet seat, pet hair on sheets, sticky floors, strong odors) and one mention of inside not being cleaned despite exterior upkeep.
Service
7.8
Mixed service: several comments praise friendly staff, but there are serious service failures (no staff answering during a fire alarm, manager mishandling payments and reservations, complaints about manager behavior).
Location
9.8
Consistently positive: many reviewers cite convenient location (near road, food, airport, mall, Walgreens, Publix) and quiet surroundings.
Room Quality
6
Rooms reported to smell badly, be generally dirty, and there are safety concerns (attempted break-ins, theft of personal items) affecting perceived room quality.
Amenities
7
Amenities have issues reported (poor TV reception, unreliable internet/disconnections) though proximity to nearby shops is a plus.
Value for Money
6.5
Value is mixed-to-poor: guests report billing disputes, unexpected charges, refusal of refunds/credits, and theft incidents that reduce perceived value.
Food and Beverage
7.3
Standard quality for this hotel tier
Overall Experience
8
Overall mixed: strong positives for location and some friendly staff but significant negatives around cleanliness, safety/security incidents, management/booking issues, and amenities reliability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:43

Property Description

Convenient Location
Situated just a short distance from major Atlanta attractions such as Mercedes-Benz Stadium and Georgia Aquarium, Savannah Suites Atlanta Airport offers a prime location for exploring the city.

Comfortable Accommodations
Each room at our hotel is equipped with air conditioning and a flat-screen TV, ensuring a comfortable stay for all guests.

Easy Airport Access
With the Hartsfield-Jackson Atlanta International Airport only 12 km away, traveling to and from Savannah Suites Atlanta Airport is a breeze.

Plan your stay at Savannah Suites Atlanta Airport for a seamless blend of convenience and comfort during your Atlanta visit.

Important information:

The property's reception opening hours are:
- Monday to Friday: 09:00 to 20:00
- Saturday and Sunday: 10:00 to 16:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

7.3
Based on 178 reviews
Cleanliness: 6
Service: 7.8
Location: 9.8
Room Quality: 6
Amenities: 7
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 8
D
Davis • solo_traveller • us
1
This place is a nightmare!!!
Pros:

I did not like anything about this hotel! Was treated poorly from the moment I arrived. Even the off site manager I talked to on the phone was extremely unpleasant!!!

Cons:

Their website says they are PET FRIENDLY but when you get there with your pet, they are NOT pet friendly, but instead they are DOG friendly. Why does this matter? I travel with my cat. Then their off-site manager was a total douche. Kept talking over me when I tried to talk to them. If I could give a NEGATIVE RATING I would for as many negative stars as possible!!! I DO NOT recommend anyone stay here!!!

2026-11-02 • via Nuitee
A
Ada • couple • us
4
2026-11-02 • via Nuitee
R
Raven • couple • us
10
2026-10-26 • via Nuitee
B
Brandy • couple • us
1
It was horrible.
Pros:

Location

Cons:

Someone tried to break in my room at 4:35 in the morning. They had it opened just couldn’t get past the top lock. They were pushing on the door trying to open. Meaning they had a key to open up the other part. Not safe at all. I was scared to at there after that I got up and left.

2026-10-24 • via Nuitee
N
Nichole • family_with_children • us
1
Cons:

When we arrived the fire alarm was going off, the firefighters were on scene however they told us we were unable to enter the building. There was no worker out front helping or answering questions. We decided to go to dinner and come back, was still going on when we went back so we decided to cancel and go somewhere else. This property refuses to give us any kind of refund or credit.
It also smelled very badly of weed, outside near the doors when trying to find someone to speak with.

2026-10-16 • via Nuitee
R
Rodricgus • couple • us
1
Very displeased
Pros:

Nothing

Cons:

Rooms smell horrible

2026-10-16 • via Nuitee
D
Danica • couple • us
10
2026-10-14 • via Nuitee
D
Danica • solo_traveller • us
10
2026-10-14 • via Nuitee
W
Ward • solo_traveller • us
8
Simple it was cool nothing bad to say i will definitely book there again
Pros:

Easy access to road food airport

2026-10-07 • via Nuitee
M
Megan • extended_group • us
3
Would not stay again
Pros:

Quiet area, staff was friendly

Cons:

Room was so, so DIRTY. Toilet seat had dried urine on it, walls were covered in dirt, pet hair on the sheets, floor was sticky, etc. I’m no snob and you get what you pay for, but the basic standard of cleanliness was beyond lacking.

2026-09-13 • via Nuitee
P
Patrick • solo_traveller • us
7
2026-09-09 • via Nuitee
B
Beverly • couple • us
7
Pros:

I always like staying atvthis location because it not far from where I'm working.

Cons:

My favorite perfume was stolen on this last visit.

2026-09-04 • via Nuitee
B
Beverly • couple • us
9
2026-07-12 • via Nuitee
B
Beverly • solo_traveller • us
9
Pros:

Location, quietness

Cons:

Nothing

2026-07-06 • via Nuitee
B
Beverly • solo_traveller • us
8
Awesome!!!
Pros:

Friendly staff

Cons:

N/A

2026-07-02 • via Nuitee
T
Tiffany • family_with_children • us
5
2026-07-01 • via Nuitee
P
Pamela • solo_traveller • us
9
2026-06-15 • via Nuitee
M
Maj-Britt • couple • dk
1
Pros:

Ikke noget - da de havde slettet vores reservation

Cons:

Slettet reservationen

2026-06-12 • via Nuitee
H
Harmon • solo_traveller • us
1
Clean up the inside not just the parking lot Aka management
Pros:

The mall was in walking distance from the hotel, Walgreens Publix and other shops

Cons:

Manager with dreadlocks needs to be fired name begins with K i booked my stay with booking.com and was charged $900 and some changes but manager only asked for a $500 payment and then A week later at 12pm tells me that i owe $400 to keep my room so she overdraft my account 😡 & on the 3rd of April at 9:40 pm Someone tried to come into my room 123 right next to the office and I only had One 1 Keycard and the homeless people who have a relationship with the woman manager K,, keeps the stress level up at the picnic Area.and the T.Vs have really bad reception and the internet sucks as well. It's always disconnect i thought it would be more like the Hotel that I spent time at in Philly but it is Not the same place just the same name way different environment vibes,, needs A manager with stronger backlone to deal with homeless people A.KA. Men 💚🫡💚💯💚💪🏾💚👍🏾💚‼️‼️‼️

2026-06-12 • via Nuitee
E
Eugene • couple • us
1
No one was there
Pros:

The plan was not open

Cons:

Could not reach anyone

2026-06-11 • via Nuitee