The Occidental Hotel

Hotels
Independent
7.6 (151 reviews)
43 York St, Sydney, New South Wales, 2000 , Sydney , AU

Facilities

Luggage storage
Designated smoking area

Review Highlights

Pros:
Great location
Helpful staff
Good value for money
Cons:
Noise issues
Inconsistent hot water
A musty smell in some rooms

Categories

Cleanliness
6.86
Some reviews mentioned a musty smell and shared bathroom conditions.
Service
7.83
Staff were generally helpful and accommodating.
Location
8.37
Great central location near major attractions.
Room Quality
7.32
Rooms were clean but need updating and space management issues were noted.
Amenities
7.35
Amenities were adequate; however, expected more based on price.
Value for Money
7.81
Considered good value for the price paid.
Food and Beverage
7.86
Good quality food and drinks in the bar.
Overall Experience
7.43
Mixed reviews; some positives and significant negatives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:04

Property Description

Designated Smoking Areas
Enjoy the convenience of designated smoking areas at The Occidental Hotel.

On-Site Dining and Bars
Savor a delicious meal at the hotel restaurant and unwind with a drink at one of the 2 bars/lounges available on the premises.

Centrally Located
With a stay at The Occidental Hotel, you'll be centrally located in Sydney, just a short walk from popular landmarks such as King Street Wharf and Circular Quay.

Experience comfort and convenience during your visit to Sydney by booking your stay at The Occidental Hotel today!

Important information:

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 151 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.37
Room Quality: 7.32
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 7.43
Z
ZHENGJIE family
8
Pros:

This hotel is located in the center of Sydney downtown. It is very convenient to everywhere, and many tour attractions are in walkable distance. Its price in this CBD area is properly lowest - best value! But the hotel condition is quite old, in addition to sharing-bathrooms - you need to walk through the hall-way to bathroom from your bedroom. Also no "front desk", the AC in our room was not working, I reported to the staff in bar and we did not get the AC fixed until we checked-out 2 days late.

2025-10-10 via Nuitee
C
Crystal friends
10
Pros:

Easy check-in and check-out. The staff were so friendly and helpful. I loved how many places were in walking distance. We would stay here again.

2025-10-05 via Nuitee
S
Scott
6
Pros:

Check in was challenging; no one to contact and phone numbers wouldn’t work. Luckily someone was there to assist. We arrived on a Sunday - no staff, the bar and restaurants where the website directs were closed (also closed on Mondays). They need a better system.

2025-10-04 via Nuitee
C
Consuelo
6
Pros:

Shops & tours close by

2025-09-30 via Nuitee
M
Michael
8
Pros:

Great start y

2025-09-26 via Nuitee
J
John partner
2
Pros:

We were disgusted with the noise all night into the early hours, we had no hot water in the shower or the hand basin, no hairdryer, the air conditioner would not heat, when I called downstairs to hotel manager, he eventually came to our room and stated the sign on the bathroom wall explained......the sign read, Due to low water pressure,you need to run the water for at least 10 mins before it will come through hot, sorry for the inconvenience !! Well, the water pressure was great, not a problem, worst is what about the amount of water being wasted.
I request a refund for our 2 night stay. The room also had a musty smell.

2025-09-21 via Nuitee
B
Bjorn
10
Pros:

Stay here often and great value for money.

2025-09-19 via Nuitee
K
KAREN family
10
Pros:

Atmosphere

2025-09-18 via Nuitee
G
Glenn
8
Pros:

Great location

2025-09-14 via Nuitee
F
Fiona partner
6
Pros:

Thought the hotel was open Sundays, but wasn't. Called the noted numbers upon arrival to gain access.

2025-09-11 via Nuitee
J
Jennifer family
6
Pros:

Fabulous location, quirky heritage building, however, no hot water and large informal rough sleeping community in abandoned building next door.

2025-09-10 via Nuitee
D
Debbie
10
Pros:

Very clean and tidy, staff very helpful

2025-09-07 via Nuitee
L
linda
8
Pros:

Great place to stay

2025-09-06 via Nuitee
L
Les
6
Pros:

It was nothing fancy, just a convenient, clean & cheap room for the night

2025-09-03 via Nuitee
E
earl
10
Pros:

Great for the price. Read description to be sure its what youre looking for. Located next to everything.

2025-08-25 via Nuitee
M
Michelle friends
8
Pros:

Cheap nice rooms clean and good meals

2025-08-24 via Nuitee
R
Ross
10
Pros:

Staff was great for checking in and helpful with the whole process. Shared bathroom was very clean & tidy.

2025-08-24 via Nuitee
A
Adrian
10
Pros:

It's excellent value for money. The rooms are comfortable and clean and Wynyard Station is a block away, meaning you can roll out of bed and jump on the train to wherever you want to go. Would definitely stay there again.

2025-08-22 via Nuitee
K
Kristen family
8
Pros:

It was a community style bathroom that was unexpected. It was all clean enough and we never had trouble accessing toilets or showers when we needed them. Our room was a little too small for all the furniture they had in there. You could only open the fridge part way as it hit the bed. It was tight to maneuver around each other and the furniture.
Still the amenities were nice to have. We were able to store our luggage there after check out while we waited for our flights the last day. That was very helpful. The staff were helpful and friendly enough, though not easily gotten hold of. The price was very great. We would consider staying again. We loved the area. It was easy access to loads of everything.

2025-08-21 via Nuitee
K
Kevin
10
Budget hotel for the discerning traveller
Pros:

This hotel is ideally situated for my occasional visits to Sydney. It is a true budget hotel, pretty basic and shared bathrooms, toilets etc. I only need a bed for the night and a base camp for my luggage on my visits to Sydney and the price is right for my needs.

One of the last true bargain hotel deals left in Sydney.

Ideal for the older travellers who are not keen on backpacker lodgings.

It's nice to have a fully functional old style Sydney pub downstairs as well.

2025-08-11 via Nuitee