nol kyoto sanjo

Hotels
Independent
9.6 (137 reviews)
700, Osakazaimokucho, Nakagyoku, Kyoto, Kyoto, 604-8182 , Kyoto , JP

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Elevator
Safe-deposit box at front desk
Smoke-free property
Japanese garden
Tea service

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Mold in the wooden tub
No breakfast served

Categories

Cleanliness
8.86
Some concerns mentioned regarding mold in the wooden tub.
Service
10
Staff were described as friendly and helpful.
Location
10
Conveniently located near tourist attractions and local amenities.
Room Quality
9.86
Rooms described as elegant, comfortable, and with great features.
Amenities
9.86
Various additional features such as washer/dryer in the rooms.
Value for Money
9.36
Overall good value considering the amenities offered.
Food and Beverage
8.86
No breakfast served, but lounge with free drinks available.
Overall Experience
10
Guests had an amazing stay and would recommend highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:43

Property Description

Experience the charm of Kyoto at our elegant aparthotel, perfectly situated near the vibrant Nishiki Market and Shijo Street.

Comfortable Accommodations
Relax in one of our 48 thoughtfully designed guestrooms featuring kitchenettes equipped with refrigerators and stovetops. Enjoy the convenience of 49-inch flat-screen televisions with cable programming and complimentary Wi-Fi, ensuring you stay connected throughout your visit.

Exceptional Amenities
Our property boasts a 24-hour front desk, luggage storage, and laundry facilities, providing you with every comfort you need during your stay.

Prime Location
Just a short stroll away from iconic attractions such as Kawaramachi Street and Gion, immerse yourself in Kyoto's rich culture and vibrant nightlife.

Don’t miss out on the opportunity to stay in the heart of Kyoto—secure your booking today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • General

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See all policies

Location

Guest Reviews

9.6
Based on 137 reviews
Cleanliness: 8.86
Service: 10
Location: 10
Room Quality: 9.86
Amenities: 9.86
Value for Money: 9.36
Food and Beverage: 8.86
Overall Experience: 10
L
Lorraine couple gb
9
2026-06-04 via Nuitee
G
graciele couple br
10
An impeccable stay: elegant, welcoming, and full of charming details.
Pros:

A chic, beautiful, and very comfortable hotel. The staff were incredibly friendly and attentive, making the experience even more special. The sake machine is a fun touch and a unique highlight of the stay!

Cons:

Nothing to complain about

2026-06-03 via Nuitee
E
Ekbal couple my
10
2026-06-03 via Nuitee
J
Joanna family_with_children ch
10
2026-06-02 via Nuitee
C
chelsea extended_group us
9
A charming neighborhood oasis!
Pros:

Everything! The staff were wonderfully attentive. The room was always clean and cozy, with our pajamas laid out each day:) It was a quiet, calm oasis after a full, adventurous day through the Kyoto markets, temples, lead tourist attractions and more.

2026-06-02 via Nuitee
H
Hannah Huyen My extended_group au
9
A relaxing and lovely stay.
Pros:

Loved the ambiance and vibe of the the whole hotel the lobby was beautiful had an open roof concept. The rooms were spacious and the tatami bath was so relaxing after a day out. Location was great quiet but surrounding local restaurants and shopping too. The free snacks and drinks were the absolute best. Had different sales to try free flowing and soft drinks and tea you could take up to your room too!!

Cons:

The cleaning crew could have paid a little more attention to the sheets and the floors.

2026-06-02 via Nuitee
A
allison couple us
4
Lot's of comporable hotels in Kyoto, I'd keep searching
Pros:

I hate to leave such a negative review because the staff was so kind, and the location is fabulous. Loved that we were able to do laundry in the room as this was our mid point in a multiple week Japan stay

Cons:

Our room was much smaller than appears in the photos and we didn't even have room to open our suitcases without blocking the doorway.

The biggest issue though was just how dirty the room was. The walls were covered in brown smudges and the floor looked like it hadn't been swept between guests. There was hair all over the room that clearly did not belong to my partner or myself.

2026-06-02 via Nuitee
Y
Yasir family_with_children sa
10
Relaxing
Pros:

Everything was amazing. The room actually provides everything you may need for a long stay, even a small kitchenet with cutlery, microwave, fridge.

Cons:

The smoking room was horrible, small and like a black boxed-cage. Overall, the corridors too much black color, but the central Zen garden smoothens things out.

2026-06-01 via Nuitee
J
Jonathan extended_group ca
9
2026-06-01 via Nuitee
R
Rosalyn couple us
9
Would recommend
Pros:

Location, staff, room, washer

Cons:

That the staff didn’t automatically empty the small trash cans every day; not enough towels or toilet paper. Staff quickly did these things when asked though.

2026-05-29 via Nuitee
M
Michelle couple au
1
Unclean and very different photos online
Pros:

Location

Cons:

Unprofessional presentation - room needed a good clean for example dirty marked walls

2026-05-28 via Nuitee
G
Georgie solo_traveller gb
9
Pros:

Beautiful hotel, large comfortable rooms.
Great service, really friendly staff.
Great location

2026-05-28 via Nuitee
B
Brian family_with_children us
10
Pros:

The wooden tub was on of the highlights of our trip. The room was spacious and beautifully designed. The lobby and common areas felt like a spa. They offered complimentary green tea and soda in the afternoons and even sake at night. The location was central to many of Kyoto's offerings including a short walk to Nishiki Market.

2026-05-27 via Nuitee
S
seda solo_traveller tr
1
Nightmare
Pros:

Only the location is ok. Rest of the experience is highly bad!!!

Cons:

My room was like a box!!!! The so called window were not seeing the outside and couldn’t be opened. Everything was extremely frustarating in this hotel! Really! It was like a nightmare. There were mosquitos in the room and they brought me mosquito killer but since there was no window to open I would be sleeping with that mosquito killers chemicals.

There were no glass for drinking water. There was kettle but they said they can provide coffee in the rooms. Only outside.

And after that experience I might even consider not booking via booking.com again. Because during the problematic stay I couldnt take any help or guidance from booking.com and they were also non reachable. I need a “company” invoice from that hotel for my 1 night stay and I need booking.com’s help at least for that! I hope you reach out to me!

2026-05-26 via Nuitee
E
Elise couple gb
10
Beautiful hotel
Pros:

Lovely room, very clean and spacious. Had all sorts of amenities like an open bar for a few hours a day, washing machine in the room with detergent and toiletries. Beautiful hotel.

Cons:

Staff were a little short on check out but I was doing a luggage transfer.

2026-05-26 via Nuitee
E
Emi couple jp
7
2026-05-25 via Nuitee
L
Linda couple au
10
I would definitely stay here again. Close to Nishki Market.
Pros:

Location
Room
Free Coca Cola

Cons:

Mattresses were a bit ‘too’ firm

2026-05-25 via Nuitee
J
Jory extended_group au
9
Great hotel and location. Felt authentic and would highly recommend.
Pros:

we didnt have breakfast included

Cons:

Staff were a little rude at times and got the feeling they didnt really like tourists

2026-05-24 via Nuitee
D
Denis couple gb
9
2026-05-24 via Nuitee
G
Gokul solo_traveller ae
10
2026-05-24 via Nuitee