Hyatt Regency Frisco-Dallas

Hotels
Hyatt Regency
9.2 (436 reviews)
2615 Preston Rd , Frisco , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Front desk service below standard

Categories

Cleanliness
9.05
The property was beautiful upon entry and very clean in all areas.
Service
9.55
Staff was very friendly and always willing to assist with questions and such. Special mention of exceptional service by staff members.
Location
9.55
Great hotel in an excellent location. Near everything you could possibly need, including dining and shopping.
Room Quality
9.05
Our suite was spacious and spotless.
Amenities
9.05
Good opportunities inside the hotel. Breakfast options appreciated.
Value for Money
9.05
Overall experience and services justify the cost.
Food and Beverage
9.05
Breakfast was good, with a variety appreciated; experiences mentioned indicated high satisfaction.
Overall Experience
9.25
A generally favorable experience with multiple positive highlights across service, location, and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:59

Property Description

Luxurious Accommodation
Indulge in a stay at Hyatt Regency Frisco-Dallas, offering 4-star air-conditioned rooms with free WiFi and modern amenities. Each room features a private bathroom and a comfortable work desk, ensuring a productive stay.

Relaxing Outdoor Pool
Unwind by the inviting outdoor swimming pool or soak up the sun on the sun terrace. Enjoy a refreshing dip after a day of exploring nearby attractions like Historic Downtown Plano and Preston Center.

Convenient Services
Benefit from convenient services such as a shared lounge, ATM, and currency exchange during your stay. Whether you're here for business or leisure, Hyatt Regency Frisco-Dallas caters to all your needs seamlessly.

Experience luxury and comfort at Hyatt Regency Frisco-Dallas. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 436 reviews
Cleanliness: 9.05
Service: 9.55
Location: 9.55
Room Quality: 9.05
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.25
K
Kenny couple us
9
2026-03-13 via Nuitee
C
Curtis solo_traveller us
8
2026-02-26 via Nuitee
P
Peter solo_traveller ke
10
2026-02-13 via Nuitee
K
Katsushi solo_traveller us
7
Pros:

Coffee shop at loby floor was convenient.

2026-01-20 via Nuitee
V
Viviana family_with_children us
10
Espectacular
Pros:

Todo

Cons:

No tengo quejas

2026-01-19 via Nuitee
D
Derek family_with_children us
9
Great area and place to stay!
2026-01-19 via Nuitee
J
Joseph couple us
10
2026-01-15 via Nuitee
P
Peter family_with_children ke
9
Great
Pros:

The breakfast is amazing and the staff in the restaurant and guest relation are fantastic

2026-01-15 via Nuitee
I
Isaiah couple ae
3
Pros:

Nothing, it was very overpriced and old

Cons:

Out dated, high prices

2026-01-14 via Nuitee
E
elpeckinpaugh NONE
10
Amazing stay!
Pros:

Great hotel in excellent location. Near everything you could possibly need, including dining and shopping. Our suite was spacious and spotless. The property was beautiful upon entry and very clean in all areas. Staff was very friendly and always willing to assist with questions and such. We will definitely return and highly recommend Hyatt Regency, Frisco.

2026-01-02 via Tripadvisor
A
Adrian solo_traveller us
10
Pros:

It was a great experience. I'll definitely stay again.

2026-01-02 via Nuitee
N
nurlans444 NONE
10
Best hotel
Pros:

I like the hotel. I recommend for everyone. Good opportunities inside the hotel. I like the the location. Best regards.

2025-12-31 via Tripadvisor
5
581necatis NONE
10
Nice hotel
Pros:

Good location, great service, clean rooms. Staff are friendly and helpful. Rooms have additional sofa which can convert to (I think) a queen size bed.

2025-12-30 via Tripadvisor
X
X3114GVmurat_ NONE
10
Great Hospitality and Friendly Service at Hyatt Regency Frisco
Pros:

We had a wonderful stay at Hyatt Regency Frisco, and I would especially like to recognize Ms. Selin at the front desk for her outstanding service.

From the moment we arrived, Ms. Selin welcomed us with a warm smile and a genuinely friendly attitude. She was extremely helpful, gentle, and attentive to our needs. She took the time to understand our preferences and arranged a room that was perfectly suitable for us, which made our stay very comfortable and stress-free.

What truly stood out was her positive energy and kindness. She maintained a smiling face not only with us but with every customer she interacted with, creating a welcoming and pleasant atmosphere in the lobby. Her professionalism combined with her caring nature reflects very well on the hotel.

Ms. Selin is truly an asset to Hyatt Regency Frisco, and her excellent customer service made our experience memorable. We sincerely appreciate her efforts and would be happy to stay here again.

2025-12-30 via Tripadvisor
J
jwhit218 NONE Clarkston, Michigan
10
Christmas Stay 2025
Pros:

Visiting family in Dallas for Christmas and decided to stay here between the two family's. It was a lovely hotel, very nice people at the desk, amazing access to the mall which was perfect for snagging a couple last minute gifts. Breakfast was good (we are Globalist so option for buffet or menu is appreciated). Snagged breakfast in the market for our daughter who also stayed (not Globalist) and worked the morning in her room . She said the food was very good. Easy parking, no fee. I would definitely stay here again.

2025-12-28 via Tripadvisor
Z
zhue2016 NONE Galati, Galati County, Southeast Romania
10
Great!
Pros:

Great! Quiet and high floor room. The bathroom is clean and bed is soft and comfort. I will come back for next time. Close to shopping mall.

2025-12-28 via Tripadvisor
P
patriciazV1938TH Family
10
Gladys the barista 💕
Pros:

GLADYS is a barista in the cafe and I am so highly impressed by her hard working go getting and so humble and kind nature. I absolutely adored waking up early and getting my coffee and pastries and greeted ever so kindly by Gladys. My families stay was that much better because of Gladys.

2025-12-26 via Tripadvisor
H
haticeg685 Solo travel
10
Great environment
Pros:

Gladys was really sweet when making my coffee today. Very friendly and laid back environment. Great vibes thank you! :))

2025-12-24 via Tripadvisor
8
879vishalc Family
10
Perfect service and perfect food
Pros:

Joshua and Dimitri did a fantastic job taking care of our family of 5 - with 3 kids. Really attentive and delicious. We enjoyed dining in, the variety of the breakfast buffet.

2025-12-22 via Tripadvisor
G
Global43527892314 Couples
10
Customer Service was Amazing!
Pros:

We had an amazing experience at this Hyatt location during our stay in Frisco. What really stands out is our visit to the hotels downstairs Market where staff member Samantha showed such kindness and professionalism helping me and my wife with our purchase. She is an amazing soul and Hyatt is lucky to have her as a member. Thanks Sam!

2025-12-18 via Tripadvisor