Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Good view
Cons:
Flat cushionless pillows
No switch lights
Worn and stained towels
Visible scratches and dirt on the floor

Categories

Cleanliness
4.9
Cleanliness appears to be lacking due to reports of stained towels and dirty floors, suggesting regular maintenance issues.
Service
5
Service is not mentioned specifically, suggesting an average performance with neither high praise nor significant complaints.
Location
7
The mention of a good view suggests the hotel may be well-located, although more data is needed for a conclusive rating.
Room Quality
4.5
Room quality seems compromised with reports of flat pillows, switch light problems, and visible wear in room furnishings.
Amenities
5
Amenities are not commented on explicitly, indicating an average offering that did not stand out to the guest.
Value for Money
4.5
Given the issues with room quality and cleanliness, the perceived value for the money may not be high.
Food and Beverage
5
There are no comments regarding food and beverage, suggesting a neutral sentiment in this area.
Overall Experience
5
The headline suggests an excellent experience, but the details indicate significant issues, leading to an average overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 12:40

Property Description

Luxurious Accommodation & Spa Facilities

Carpe Diem Boutique & Spa - BW Premier Collection in Campos do Jordão offers a serene escape with free bikes, a garden, and a shared lounge. Indulge in the indoor pool, sauna, and terrace for a truly relaxing stay.

Gourmet Dining & Leisure Activities

Savor delicious meals at the on-site restaurant or opt for room service while enjoying free WiFi throughout the property. Engage in a game of billiards or tennis, or explore the business center for work and play.

Convenient Location & Exceptional Service

With Horto Florestal Park and Elephant Hill nearby, and a 24-hour front desk and concierge service, your comfort is our priority at Carpe Diem Boutique & Spa - BW Premier Collection. Book now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for R$ 50 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for R$ 100 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location