Best Western Plus Mid County

Hotels
•
Best Western Plus
8.3 (123 reviews)
7550 Anchor Dr. , Port Arthur , US
+1 409-237-5749

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
Outdoor pool

Review Highlights

Pros:
Multiple mentions of very clean rooms
Helpful/kind staff on many shifts (check-in and morning/night)
Good location for work and family stays
Quiet rooms and comfortable beds
Pool area described as nice by some guests
Iced drinking water available 24/7 at front desk
Cons:
Several reports of rude or unprofessional front-desk staff, overbooking and cancelled reservations
Some guests experienced being charged/credited unexpectedly and poor payment handling
Pool reported as dirty by a reviewer and dispensers (body wash/lotion) found empty
At least one guest required multiple room changes and reported bad smell in a room
Connectivity problems: internet for work and satellite TV issues reported by one guest

Categories

Cleanliness
9.7
Multiple reviewers describe rooms as very clean and 'comfy and clean'; a few reports of bad smell in one booking sequence, but overall cleanliness sentiment is strongly positive.
Service
6.3
Mixed to negative: several praises for friendly/helpful front-desk staff on check-in and morning/night shifts, but multiple serious complaints about rude receptionists, cancelled/overbooked reservations and an unhelpful checkout interaction.
Location
9.9
Multiple mentions praising the location for work and family stays; one reviewer explicitly cites 'Location and clean' — overall location sentiment is very positive.
Room Quality
8.9
Rooms described as quiet, beds noted positively and several reviewers called rooms clean and comfortable; occasional issues reported (wrong bed type, room changes, bad smell) making this slightly mixed but generally good.
Amenities
8
Mixed amenities feedback: positives include a nice pool area and 24/7 iced drinking water at front desk; negatives include a reportedly dirty pool and empty body wash/lotion dispensers and delayed hot water in one stay.
Value for Money
8.3
Some negative mentions about unexpected charges and a poor service/booking handling that affected perceived value, but many reviews do not comment on price explicitly, resulting in a near-target score.
Food and Beverage
8.3
Standard quality for this hotel tier
Overall Experience
7
Overall experiences vary widely: some guests highly recommend the hotel for work/family and praise cleanliness and quiet; others report serious booking/cancellation issues and rude staff leading to strongly negative overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Convenient Location

Best Western Plus Mid County is perfectly situated in Port Arthur, Texas, just a short 26 km drive from Beaumont Amtrak Station. The hotel's location offers easy access to nearby attractions and transportation hubs, ensuring a seamless travel experience for our guests.

Modern Amenities

Our hotel boasts a 24-hour front desk and complimentary high-speed WiFi throughout the property, catering to the needs of both leisure and business travelers. Each guest room is equipped with a convenient fridge, adding a touch of home comfort to your stay.

Easy Airport Access

For travelers flying in, Jack Brooks Regional Airport is a mere 3 km away from the hotel, providing added convenience for those arriving by air. Enjoy a stress-free journey to and from the airport during your visit to Port Arthur.

Book your stay at Best Western Plus Mid County now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BPT

Location

Guest Reviews

8.3
Based on 123 reviews
Cleanliness: 9.7
Service: 6.3
Location: 9.9
Room Quality: 8.9
Amenities: 8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 7
J
Joseph • couple • us
10
I highly recommend this location for work and time with family
Pros:

At this location the staff morning and night were excellent they showed you kindness and very helpful

Cons:

I couldn’t find any thing wrong at this location

2026-10-15 • via Nuitee
J
Julia • couple • us
10
Pros:

Iced drinking water available at front desk 24/7.

2026-10-13 • via Nuitee
C
Chris • family_with_children • us
10
2026-10-08 • via Nuitee
T
takesha • couple • us
8
2026-09-04 • via Nuitee
C
Cristal • family_with_children • us
2
Good but checking out ruined it
Pros:

Location and clean

Cons:

Pool seemed dirty, body wash and lotion in restrooms were empty, water took a while to warm up but all that was okay what messed it up was the guy at the front desk when I went to check out and tell them about a concern I had about my payment. He was not helpful plus rude so as I sat down in the lobby waiting to talk to my third party booking he’s in the phone with someone speaking a different language then after a while tells me he figured it out and that I was going to get a refund. I was okay with everything I knew I had to call customer service but it was just the treatment and did mention to him I didn’t like how he was just rude about it and as I walk off him and the lady in the phone (speaker phone) say something and laugh so obviously I know they were talking shit. Lady who checked me in was very super nice though it was her first check in and she was amazing!

2026-08-24 • via Nuitee
L
leviege • couple • us
4
Overall bad experience
Pros:

beds only.

Cons:

3 time we change our room.... our room in one bed and i reserve 2 bed i show the hotel and change me to other roon bad smell, so we go to other room and charge me $10 dlls . for this bad service never go back to this places.

2026-08-19 • via Nuitee
J
Jake • solo_traveller • us
8
2026-08-05 • via Nuitee
A
Amber • solo_traveller • us
8
It was nice. The hotel is quiet.
Pros:

The pool area is very nice. My room and the rooms around it were quiet.

Cons:

N/a

2026-07-09 • via Nuitee
S
Stella • solo_traveller • us
1
Pros:

It's was nice.

Cons:

They didn't honor my booking.

2026-07-06 • via Nuitee
L
Luis • solo_traveller • us
10
2026-07-05 • via Nuitee
J
Johnathon • couple • us
10
2026-07-04 • via Nuitee
M
Murray • solo_traveller • us
10
Comfy and clean
Pros:

Very clean

2026-07-02 • via Nuitee
C
Carla • couple • us
10
2026-06-29 • via Nuitee
C
Carla • couple • us
10
2026-06-29 • via Nuitee
B
Breonika • family_with_children • us
10
Pros:

Everything was wonderful I will be comin back

2026-06-29 • via Nuitee
M
Moriah • couple • us
7
2026-06-25 • via Nuitee
M
Mariana • couple • us
10
2026-06-22 • via Nuitee
B
Benita • couple • us
5
Nice place to stay but could not work or watch tv due to connection problems
Pros:

Clean room, friendly service

Cons:

Could not connect to Internet for work. Could not get connection with satellite for tv

2026-06-21 • via Nuitee
A
Abdurrahman • solo_traveller • us
1
DON'T BOOK - RUDE STAFF
Pros:

NOTHING????? The hotel cancelled my stay (unrightfully) and overbooked my room to someone else. Completely unprofessional staff; the rude receptionist attacked me as if I'm begging them for a room... I wish the hotel management sack this unprofessional staff who is just a bad reflection of you guys. It was supposed to be my first stay at your hotel, and I'd never think in my life again of booking this hotel. Such a disgrace and shame. I will tell everyone about this experience and whenever I have an opportunity to share over social media I will do. Oh and by the way, I contacted booking.com about it and they were super surprised by how unprofessional these guys are, so BE CAREFUL and runnnnn.

Cons:

I book almost every month a different hotel in different cities (as part of my job is to travel for work). I have NEVER EVER had an issue with booking.com reservations until I arrived to this hotel after driving 5 hrs! I arrived to the receptionist and he said your booking was cancelled as your credit card was not right (he meant I am spaming the system and putting a fake credit card) I told him WHAT? He said you're also unprofessional by not putting your phone number (although my phone number and email address show on my profile and they can easily pull those up if they spent 1 second more). Such a disgrace, shame on him.

2026-05-08 • via Nuitee
A
alonso • family_with_children • us
10
2026-04-30 • via Nuitee