Best Western Plus Mid County

Hotels
•
Best Western Plus
8.6 (188 reviews)
7550 Anchor Dr. , Port Arthur , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly staff
Value for money
Convenient location
Cons:
Uncomfortable beds
Odors in rooms
Poor breakfast
Customer service issues

Categories

Cleanliness
7.99
Some guests mentioned cleanliness but also highlighted issues with odors and unkept rooms.
Service
9.46
Multiple guests praised the helpfulness and friendliness of staff.
Location
9
Guests appreciated the convenient location, although some found parking issues.
Room Quality
7.95
Guests reported issues with room upkeep and comfort of beds.
Amenities
8.48
Amenities were generally satisfactory, though some amenities like laundry machines had issues.
Value for Money
9.13
Guests felt the price was reasonable relative to the overall experience, despite some complaints.
Food and Beverage
7.49
Breakfast options received negative feedback regarding quality.
Overall Experience
9.26
Despite some issues, many guests had a positive overall stay and mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:28

Property Description

Convenient Location

Best Western Plus Mid County is perfectly situated in Port Arthur, Texas, just a short 26 km drive from Beaumont Amtrak Station. The hotel's location offers easy access to nearby attractions and transportation hubs, ensuring a seamless travel experience for our guests.

Modern Amenities

Our hotel boasts a 24-hour front desk and complimentary high-speed WiFi throughout the property, catering to the needs of both leisure and business travelers. Each guest room is equipped with a convenient fridge, adding a touch of home comfort to your stay.

Easy Airport Access

For travelers flying in, Jack Brooks Regional Airport is a mere 3 km away from the hotel, providing added convenience for those arriving by air. Enjoy a stress-free journey to and from the airport during your visit to Port Arthur.

Book your stay at Best Western Plus Mid County now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BPT

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 188 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 9.13
Food and Beverage: 7.49
Overall Experience: 9.26
A
Abdurrahman • solo_traveller • us
1
DON'T BOOK - RUDE STAFF
Pros:

NOTHING????? The hotel cancelled my stay (unrightfully) and overbooked my room to someone else. Completely unprofessional staff; the rude receptionist attacked me as if I'm begging them for a room... I wish the hotel management sack this unprofessional staff who is just a bad reflection of you guys. It was supposed to be my first stay at your hotel, and I'd never think in my life again of booking this hotel. Such a disgrace and shame. I will tell everyone about this experience and whenever I have an opportunity to share over social media I will do. Oh and by the way, I contacted booking.com about it and they were super surprised by how unprofessional these guys are, so BE CAREFUL and runnnnn.

Cons:

I book almost every month a different hotel in different cities (as part of my job is to travel for work). I have NEVER EVER had an issue with booking.com reservations until I arrived to this hotel after driving 5 hrs! I arrived to the receptionist and he said your booking was cancelled as your credit card was not right (he meant I am spaming the system and putting a fake credit card) I told him WHAT? He said you're also unprofessional by not putting your phone number (although my phone number and email address show on my profile and they can easily pull those up if they spent 1 second more). Such a disgrace, shame on him.

2026-05-08 • via Nuitee
A
alonso • family_with_children • us
10
2026-04-30 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-04-25 • via Nuitee
M
Mary Ann • extended_group • us
10
2026-04-20 • via Nuitee
A
Alan • couple • us
8
2026-04-19 • via Nuitee
E
Elena • couple • us
9
2026-03-02 • via Nuitee
J
James • family_with_children • us
10
2026-01-19 • via Nuitee
T
Terry • couple • us
10
I enjoyed how clean it was , how fabulous it smelled and how nice the staff was, and price also played a part…
Pros:

Front desk staff Mike was really helpful,professional, and patient. This facility was clean EVERY where other staff members were very kind..

Cons:

People who are staying there in the big white trucks working at the refineries park in Handicap parking and no one even addressed it.. oh and let me add on two separate days I called the 800 number for booking.com and persons answering were lazy as hell wouldn’t go out there way to help I was really disappointed…

2025-12-13 • via Nuitee
T
Timothy • couple • us
8
Convenient, will stay in the future
Pros:

Convenient location and helpful staff

Cons:

Laundry machines not working properly. But staff stepped in to help.

2025-12-06 • via Nuitee
C
Courtney • solo_traveller • us
6
It was great. Breakfast was good
Pros:

That it was clean and staff was great.

Cons:

It had a pet smell and I had to go buy plug ins

2025-11-21 • via Nuitee
G
Groomes • solo_traveller • us
7
It was okay!
Pros:

Good location!

Cons:

Hallways smelled wet and damp. Breakfast was pitiful.

2025-11-09 • via Nuitee
J
Josie • family_with_children • us
10
Clean relaxing stay
Pros:

Very clean

Cons:

Everything was great

2025-10-20 • via Nuitee
R
Ronny • couple • us
10
Pros:

Location

Cons:

Bed wasn’t comfortable

2025-10-06 • via Nuitee
C
Clinton
8
Pros:

Room was a little unkept, bedding appeared to be clean, floors were dirty multiple hairs present around the room.

2025-09-24 • via Nuitee
A
Azam
2
Pros:

Worst ever customer service i saw in my life

Me and my family booked so many nights

We were very unsatisfied

2025-09-05 • via Nuitee
J
Jennifer • couple • us
10
Pros:

Clean and friendly staff

2025-08-25 • via Nuitee
M
M4532XQjayb • Family
10
Great Customer Service & Great rooms
Pros:

Hotel was clean and very modern , Abigail helped us out and was very friendly & super sweet. it’s very rare you find a person who has a welcome energy, We were uncomfortable were she placed us and she wasted no time helping us get into a room more suited for us , Will definitely recommend and be back

2025-08-18 • via Tripadvisor
K
Kimberly • couple • us
4
I wouldn’t stay there again.
Pros:

Bathroom was not clean

Cons:

Manger would not
Discount room for
bathroom being nasty

2025-08-18 • via Nuitee
J
Jason • family
2
Pros:

Beds are terrible. Housekeeping never turned over our room. Fires alarms randomly go off at night. Breakast was very bad.

2025-07-30 • via Nuitee
F
Frank • solo_traveller • us
7
2025-07-29 • via Nuitee