The Windsor Apartments and Hotel Brisbane

Hotels
•
Independent
7.8 (743 reviews)
186 Lutwyche Rd, Windsor, Queensland, 4030 , Windsor , AU
61-7-3063 3288

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Facilities

Express check-out
Electric car charging station
Free WiFi
Express check-in/check-out
Elevator
Front desk (limited hours)
Express check-out
Smoke-free property
Express check-in
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
High price
Room size
Noise issues

Categories

Cleanliness
7.3
Mixed reviews noted cleanliness, with some comments stating rooms were clean but not exceptionally so.
Service
8.8
Staff were frequently mentioned as friendly and helpful, contributing positively to the experience.
Location
8.3
Good location for airport access and nearby amenities, though some mentioned noise.
Room Quality
7.5
Overall quality perceived as average with some notes on rooms being small or 'dingy'.
Amenities
7.8
Basic offerings noted, some complaints about lack of air conditioning and utensils.
Value for Money
7.1
Many guests felt the price did not match the quality of room and amenities offered.
Food and Beverage
7.3
Limited food options nearby; convenience noted but also some dissatisfaction with distance to better choices.
Overall Experience
8.3
Overall positive sentiment, with several guests expressing willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:38

Property Description

Modern Accommodations
Make yourself at home in one of the 49 air-conditioned rooms featuring microwaves and flat-screen televisions. Enjoy complimentary wired and wireless internet access, entertainment options from tablet computers, and well-equipped private bathrooms with complimentary toiletries.

Convenient Amenities
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Self parking is available onsite for a hassle-free experience. Housekeeping is provided on request for added convenience.

Centrally Located
With a stay at The Windsor Apartments and Hotel Brisbane, you'll be centrally located in Brisbane, within a 5-minute drive of Royal Brisbane & Women's Hospital and Roma Street Parkland. Explore nearby attractions such as Suncorp Stadium and XXXX Brewery for a memorable experience.

To experience modern accommodations and convenient amenities in a prime location, book your stay at The Windsor Apartments and Hotel Brisbane today!

Important information:

  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

7.8
Based on 743 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.3
Room Quality: 7.5
Amenities: 7.8
Value for Money: 7.1
Food and Beverage: 7.3
Overall Experience: 8.3
B
Brodie • family_with_children • au
10
2026-03-14 • via Nuitee
L
Limarose • family_with_children • au
10
2026-03-11 • via Nuitee
A
Amanda • family_with_children • nz
10
Pros:

The property was super clean the room had a huge living space. Great location only 20mins on the bus into Brisbane city, easy to catch the bus (3 stops) to train station for the domestic airport.
Shops 5min walk.
Staff whilst not seen were very helpful when called.
Loved the no key just a code access.

Cons:

Na

2026-03-07 • via Nuitee
M
Martine • couple • ca
10
Super
Pros:

Nous avons eu besoin de renseignements supplémentaires et Steve nous a gentiment aidé en français. Cela été très apprécié. Nous n’avions pas un adapteur pour nos appareils électriques du Canada, ils nous en ont gentiment prêté un pour la nuit.Puisque l’arrivée et le départ se fait de façon autonome, Steve nous a accompagné très amicalement.

2026-03-06 • via Nuitee
A
Annie • family_with_children • au
10
Our place of choice to stay when we go to Brisbane
Pros:

The parking, the friendly people.

2026-03-05 • via Nuitee
A
Annie • family_with_children • au
10
This is where we stay when we go to Brisbane.
Pros:

Great parking

2026-03-05 • via Nuitee
S
Samantha • solo_traveller • au
8
2026-03-01 • via Nuitee
N
Naomi • family_with_children • au
9
Friendly staff great location for my needs. Very clean
Pros:

Location was great for my needs

Cons:

There was no cutlery or bowls

2026-02-27 • via Nuitee
L
Lynn • family_with_children • nz
7
Pros:

Handy to hospital, clean comfortable

Cons:

No kitchen sink,no cutlery .

2026-02-26 • via Nuitee
S
sharlene • solo_traveller • au
8
Good for an overnight stay.
Pros:

Clean.
The contact via phone enabled access to wifi-passcode.
The contact person via phone was helpful when signing in.

Cons:

Busy location, access to the place was hectic.
Automated check in- problems with the electronic device
Fishy type smell perforated through the building
Parking was dingy and no pincode or gate in the basement

2026-02-26 • via Nuitee
L
Loughman • solo_traveller • au
10
2026-02-23 • via Nuitee
S
Stuart • solo_traveller • au
8
2026-02-22 • via Nuitee
F
Fourmile • family_with_children • au
10
2026-02-13 • via Nuitee
S
Sallie-Anne • couple • au
9
Pros:

Easy to access with great communication from staff and it was very clean and tidy

2026-01-30 • via Nuitee
B
brian • family_with_children • au
7
Pros:

location was excellent

Cons:

lack of personal contact with a receptionist and reliance on technology for book in

2026-01-26 • via Nuitee
J
Justin • family_with_children • au
10
2026-01-25 • via Nuitee
L
Lyndsey • couple • au
10
Will stay again
Pros:

Convenient, clean and comfortable. Accommodating staff.

Cons:

Nothing

2026-01-25 • via Nuitee
L
Larissa • solo_traveller • au
6
2026-01-23 • via Nuitee
M
Marie • extended_group • au
9
Great Apartment!
Pros:

I went to Brisbane with a bunch of friends and we booked an Apartment for a few days. The room was very big and the hotel close to the city (bus stop in front of the hotel). Even though it’s a self check-in hotel it was very easy to access. In case for help or any needs we could just call the management and were provided with our requests immediately by the caretakers. Definitely can recommend! We’ll be back Brisbane and thank you Windsor Hotel.

2026-01-20 • via Nuitee
F
fei • couple • au
10
Very convenient and comfortable stay.
Pros:

It really saved my time during my trip! The building uses key codes for access, which made me feel safe and secure throughout my stay.
The Wi-Fi was fast and reliable, and the location was excellent — close to the airport, easy to reach the CBD, and surrounded by train stations, so travelling around without a rental car was no problem at all. There are also plenty of restaurants and supermarkets nearby, which made everything super convenient.
A very comfortable and hassle-free stay. I’d definitely book here again!

2026-01-20 • via Nuitee