The Windsor Apartments and Hotel Brisbane

Hotels
•
Independent
7.8 (785 reviews)
186 Lutwyche Rd, Windsor, Queensland, 4030 , Windsor , AU
61-7-3063 3288

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Facilities

Express check-out
Electric car charging station
Free WiFi
Express check-in/check-out
Elevator
Front desk (limited hours)
Express check-out
Smoke-free property
Express check-in
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
High price
Room size
Noise issues

Categories

Cleanliness
7.3
Mixed reviews noted cleanliness, with some comments stating rooms were clean but not exceptionally so.
Service
8.8
Staff were frequently mentioned as friendly and helpful, contributing positively to the experience.
Location
8.3
Good location for airport access and nearby amenities, though some mentioned noise.
Room Quality
7.5
Overall quality perceived as average with some notes on rooms being small or 'dingy'.
Amenities
7.8
Basic offerings noted, some complaints about lack of air conditioning and utensils.
Value for Money
7.1
Many guests felt the price did not match the quality of room and amenities offered.
Food and Beverage
7.3
Limited food options nearby; convenience noted but also some dissatisfaction with distance to better choices.
Overall Experience
8.3
Overall positive sentiment, with several guests expressing willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:38

Property Description

Modern Accommodations
Make yourself at home in one of the 49 air-conditioned rooms featuring microwaves and flat-screen televisions. Enjoy complimentary wired and wireless internet access, entertainment options from tablet computers, and well-equipped private bathrooms with complimentary toiletries.

Convenient Amenities
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Self parking is available onsite for a hassle-free experience. Housekeeping is provided on request for added convenience.

Centrally Located
With a stay at The Windsor Apartments and Hotel Brisbane, you'll be centrally located in Brisbane, within a 5-minute drive of Royal Brisbane & Women's Hospital and Roma Street Parkland. Explore nearby attractions such as Suncorp Stadium and XXXX Brewery for a memorable experience.

To experience modern accommodations and convenient amenities in a prime location, book your stay at The Windsor Apartments and Hotel Brisbane today!

Important information:

  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

7.8
Based on 785 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.3
Room Quality: 7.5
Amenities: 7.8
Value for Money: 7.1
Food and Beverage: 7.3
Overall Experience: 8.3
P
Paul • solo_traveller • au
6
2026-07-22 • via Nuitee
B
Breanna • solo_traveller • au
10
Pros:

Everything

Cons:

None

2026-07-21 • via Nuitee
D
Deo • solo_traveller • au
6
2026-07-20 • via Nuitee
R
Rumints • solo_traveller • pg
7
2026-07-19 • via Nuitee
A
Andrew • couple • au
8
2026-07-19 • via Nuitee
S
Sophia • couple • au
4
Was sold a room that should’ve been out of order
Pros:

Only thing I properly enjoyed was the ease of the parking

Cons:

Shower was broken, had to hold it to wash myself as if I was in a cheap backpackers. This room should not have been sold.
The code for the lift was not correct so got locked from it for a few mins before trying the public code and that one working.
Towels had marks on them, and shower not fully cleaned (there was an old used soap from a previous guest left in there)

Also right next to a main road so I’d you’re a light sleeper, bring earplugs

2026-07-16 • via Nuitee
L
Lee • family_with_children • au
5
.
Pros:

.

Cons:

.

2026-07-16 • via Nuitee
K
Kerrin • solo_traveller • au
9
Pros:

Great location. Onsite parking at reasonable cost. Public transport to city, train and bus brilliant. A quick get away north in the AM.

Cons:

On a main road. Watch your entry.

2026-07-15 • via Nuitee
M
Magdaline Peter • solo_traveller • pg
10
Pros:

Spacious room with air-condition. Close to shops and train station.

2026-07-14 • via Nuitee
T
Thomson • couple • au
9
Great location for airport access
Pros:

Clean, comfortable room and bedding and the automatic check in worked well. Short drive to the airport.

Cons:

No plates in the kitchenette. Oversize parking was full with some cars that were not over the height restriction so some signage stating that the parking is for vehicles over 2.2m that would be helpful

2026-07-09 • via Nuitee
B
Brendan • extended_group • au
10
2026-07-08 • via Nuitee
A
Andrew • solo_traveller • au
7
2026-07-05 • via Nuitee
L
Lee • solo_traveller • au
9
Pros:

Polite staff, clean, great location.

2026-06-22 • via Nuitee
F
Fleur • extended_group • au
3
We had to stay overnight after one of our family members had been to emergency. It was a place to sleep but it wasn’t co
Pros:

The main bedroom wasn’t too bad

Cons:

Uncomfortable beds, stale air, a bit noisy. Couch had food in the cracks and a cigarette burn. A drip on the toilet seat. One coffee sachet. Not a nice entrance.

2026-06-20 • via Nuitee
M
Michael • couple • id
8
2026-06-18 • via Nuitee
A
Alan • couple • au
7
Average
Pros:

Close to the airport

Cons:

No staff all keypads & codes. On a main road so noisy all night. Wouldn’t stay here again

2026-06-18 • via Nuitee
S
Shaun • solo_traveller • au
6
2026-06-17 • via Nuitee
D
David • solo_traveller • au
9
Comfortable and affordable stay in Brisbane.
Pros:

Good location and very clean room. Ease of accessibility with contactless check-in and key codes. Very happy with my overnight stay here. Good text and email comms from the owners.

Cons:

Nothing. All met expectations.

2026-06-16 • via Nuitee
C
Caputo • solo_traveller • au
9
2026-06-12 • via Nuitee
M
Monica • extended_group • au
10
It was very pleasant
Pros:

The attendant on reception was amazing
Very helpful when we were locked out and also helped remotely checking in as it was a new process

2026-06-10 • via Nuitee