The Windsor Apartments and Hotel Brisbane

Hotels
•
Independent
7.8 (743 reviews)
186 Lutwyche Rd, Windsor, Queensland, 4030 , Windsor , AU
61-7-3063 3288

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Facilities

Express check-out
Electric car charging station
Free WiFi
Express check-in/check-out
Elevator
Front desk (limited hours)
Express check-out
Smoke-free property
Express check-in
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
High price
Room size
Noise issues

Categories

Cleanliness
7.3
Mixed reviews noted cleanliness, with some comments stating rooms were clean but not exceptionally so.
Service
8.8
Staff were frequently mentioned as friendly and helpful, contributing positively to the experience.
Location
8.3
Good location for airport access and nearby amenities, though some mentioned noise.
Room Quality
7.5
Overall quality perceived as average with some notes on rooms being small or 'dingy'.
Amenities
7.8
Basic offerings noted, some complaints about lack of air conditioning and utensils.
Value for Money
7.1
Many guests felt the price did not match the quality of room and amenities offered.
Food and Beverage
7.3
Limited food options nearby; convenience noted but also some dissatisfaction with distance to better choices.
Overall Experience
8.3
Overall positive sentiment, with several guests expressing willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:38

Property Description

Modern Accommodations
Make yourself at home in one of the 49 air-conditioned rooms featuring microwaves and flat-screen televisions. Enjoy complimentary wired and wireless internet access, entertainment options from tablet computers, and well-equipped private bathrooms with complimentary toiletries.

Convenient Amenities
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Self parking is available onsite for a hassle-free experience. Housekeeping is provided on request for added convenience.

Centrally Located
With a stay at The Windsor Apartments and Hotel Brisbane, you'll be centrally located in Brisbane, within a 5-minute drive of Royal Brisbane & Women's Hospital and Roma Street Parkland. Explore nearby attractions such as Suncorp Stadium and XXXX Brewery for a memorable experience.

To experience modern accommodations and convenient amenities in a prime location, book your stay at The Windsor Apartments and Hotel Brisbane today!

Important information:

  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

7.8
Based on 743 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.3
Room Quality: 7.5
Amenities: 7.8
Value for Money: 7.1
Food and Beverage: 7.3
Overall Experience: 8.3
D
Damien • couple • au
10
Fantastic stay at The Windsor
Pros:

We had an amazing experience. The room was modern, clean, and very well set up with everything we needed. It was quiet, comfortable, and perfect for relaxing after a long day.

The location is super convenient, with easy access to Brisbane’s main areas, yet still peaceful. The staff were lovely and very professional, always making sure everything was perfect during our stay.

We highly recommend it to anyone visiting Brisbane !

Cons:

Nothing :)

2026-04-10 • via Nuitee
M
Michelle • solo_traveller • au
3
2026-04-03 • via Nuitee
R
Reihana • couple • au
10
2026-03-31 • via Nuitee
A
Ann-Marie • couple • au
7
2026-03-31 • via Nuitee
S
Scholtz • family_with_children • au
8
2026-03-26 • via Nuitee
M
Madeleine Reid • family_with_children • au
8
2026-03-26 • via Nuitee
C
Catherine • couple • au
10
The codes to the doors meant easy access, no keys to lose or share. All was perfect for us. Thanks
Pros:

The location was easy to get to and convenient for our stay.

Cons:

I like hooks to hang things on, there weren’t many. It is not a deal breaker.

2026-03-26 • via Nuitee
L
Leona Ruana • couple • nr
10
“Windsor is the best”
Pros:

The Host Steve is a very nice guy so he is one of the best hosts I have come across.

Cons:

Nothing

2026-03-25 • via Nuitee
E
Emma • couple • au
10
Lovely, Quiet, Clean, Comfortable, easy check-in, brilliant shower - everything I want.
2026-03-22 • via Nuitee
T
Tracie • family_with_children • au
5
Pros:

It was easy to check in

Cons:

I found the apartment to be ok, nothing to rave about. I did think that they should have had extra blankets and pillows.

2026-03-20 • via Nuitee
S
Stewart • couple • au
8
2026-03-19 • via Nuitee
R
Ryan • family_with_children • au
10
2026-03-19 • via Nuitee
M
Michael • family_with_children • au
8
2026-03-18 • via Nuitee
C
Courtney • family_with_children • au
10
2026-03-17 • via Nuitee
I
Ian • solo_traveller • au
4
Not again thanks
Cons:

The admission process was poor. Theres no actual reception- just a phone number- then I didnt have a booking number-then theres the code for the door, then the code for the lift ,and then for the room- gosh- last thing I need after a long trip is trying to work a series of codes downloaded from the internet then navigate the digital code entry 3 times to get to the room. Wow. Not for me.

2026-03-16 • via Nuitee
M
Megan • couple • au
8
2026-03-15 • via Nuitee
E
Elizabeth • extended_group • au
8
Exception Management, clean, plain & simple accommodation.
Pros:

Management went above & beyond for me when another booking left me stranded! Thanks Steve!!

2026-03-15 • via Nuitee
B
Brodie • family_with_children • au
10
2026-03-14 • via Nuitee
L
Limarose • family_with_children • au
10
2026-03-11 • via Nuitee
A
Amanda • family_with_children • nz
10
Pros:

The property was super clean the room had a huge living space. Great location only 20mins on the bus into Brisbane city, easy to catch the bus (3 stops) to train station for the domestic airport.
Shops 5min walk.
Staff whilst not seen were very helpful when called.
Loved the no key just a code access.

Cons:

Na

2026-03-07 • via Nuitee