TownePlace Suites by Marriott Grand Rapids Airport Southeast

Hotels
TownePlace Suites by Marriott
8.7 (395 reviews)
4850 Town Center Drive SE , Grand Rapids , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great amenities
Good value
Cons:
Noise disturbances
Poor bedding quality
Management response to issues

Categories

Cleanliness
8.28
Clean and well located, however some rooms experienced issues like cigarette smoke.
Service
9.25
Friendly staff and good check-in experience, though management response to issues was lacking.
Location
8.79
Convenient location near the airport, but some complaints about noise and disturbances.
Room Quality
7.74
While some rooms were clean and spacious, many reviews commented on poor quality of bedding.
Amenities
8.77
Great amenities including kitchenette, free airport shuttle, and indoor pool.
Value for Money
8.73
Good value for the price, although some experiences may vary based on room quality.
Food and Beverage
9.28
Great complimentary breakfast and overall good food options.
Overall Experience
8.75
Overall a positive experience with some room for improvement in cleanliness and management response.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:34

Property Description

Convenient Location:
Located in Grand Rapids, TownePlace Suites by Marriott Grand Rapids Airport Southeast is close to Calvin College and Forest Hills Fine Arts Center, offering easy access to nearby attractions.

Modern Amenities:
This 3-star hotel provides a 24-hour front desk, a business centre, and free WiFi for guests' convenience. Enjoy the indoor pool, fitness centre, and complimentary shuttle service during your stay. Selected rooms feature a kitchenette equipped with a fridge, dishwasher, and oven for added comfort.

Nearby Attractions:
Explore nearby Aquinas College and Frederik Meijer Gardens, with Gerald R. Ford International Airport just 2 km away. Experience comfort and convenience at TownePlace Suites by Marriott Grand Rapids Airport Southeast.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 395 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 8.75
S
Sheryl family_with_children us
4
2026-03-29 via Nuitee
T
Tracy solo_traveller us
10
2026-03-28 via Nuitee
A
Adrian family_with_children us
10
We definitely will be back
Pros:

Home away from home atmosphere

2026-03-25 via Nuitee
E
Erin family_with_children ca
9
Great place to stay when traveling.
2026-03-22 via Nuitee
T
Timothy couple us
10
2026-03-20 via Nuitee
R
Redd family_with_children us
10
2026-03-02 via Nuitee
W
William couple us
10
2026-03-02 via Nuitee
M
Maria couple us
10
Would stay here again. Comfortable & accomodatimg.
Pros:

I was not expecting our room to have a full Kitchenette. The beds were very comfortable.

Cons:

A little noise from people walking across the floors above us.

2026-01-22 via Nuitee
K
Kirsten family_with_children us
10
Good hotel for a good price. Would stay here again.
Pros:

Gas station right there. Great breakfast included. Indoor pool. Free bottled water each day. Complete kitchen in suite. Smart TVs and comfortable beds.

Cons:

The water pressure in the shower could’ve been better but it is a big hotel.

2026-01-19 via Nuitee
T
Tamara couple us
10
Cons:

Waterproof mattress pad is very uncomfortable to sleep on.

2026-01-19 via Nuitee
A
Adriana couple us
8
Very good
2026-01-19 via Nuitee
S
Suresh family_with_children us
10
2026-01-19 via Nuitee
K
Ken couple us
10
2026-01-14 via Nuitee
A
Alondra couple us
10
Beds are supper comfy
Pros:

It was very clean and friendly good spot

2026-01-14 via Nuitee
M
Megan solo_traveller us
10
2026-01-04 via Nuitee
M
michael solo_traveller us
5
Pros:

Your nite guy put renewing my room on the morning guy then morning guy tryied to put renewing my room on the manager an your bed an pillows sucked REPLACE THE PILLOWS MAN WOW

2025-12-23 via Nuitee
Z
Zachary couple us
10
It was fun to stay for the girlfriends bday weekend
Pros:

Nice people all around and nice rooms

2025-12-11 via Nuitee
L
Laura couple us
8
Lovely although there was some confusion about the shuttle. I had to take an expensive cab
Pros:

Clean and well located

Cons:

Motion light on the bathroom

2025-12-09 via Nuitee
S
Stephan family_with_children it
1
2025-12-08 via Nuitee
D
Daniel couple us
10
Very impressed with the modern style, cleanliness and friendliness of the staff. We will return
Pros:

Very clean and welcoming

2025-11-28 via Nuitee