Tru By Hilton Norfolk Airport, Va

Hotels
•
Tru by Hilton
8.8 (941 reviews)
1571 Premium Outlets Blvd. , Norfolk , US
+1 757-390-2882

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.01
Some reviews noted significant cleanliness issues, including dirty hotel conditions and musty towels.
Service
9.48
Overall positive remarks regarding the helpful and friendly staff.
Location
9.52
Numerous comments highlighted the excellent location near restaurants and the airport.
Room Quality
8.47
Rooms were noted as comfortable, though some issues with size and bedding were mentioned.
Amenities
9
Amenities like breakfast could be improved but were mentioned positively in some instances.
Value for Money
8.96
Guests felt that the value was good in relation to pricing.
Food and Beverage
8.01
Breakfast received mixed reviews; some found it lacking.
Overall Experience
8.98
Despite some negatives, many guests expressed a willingness to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:13

Property Description

Modern Accommodations
Tru By Hilton Norfolk Airport, Va offers sleek and comfortable rooms equipped with flat-screen TVs, cable channels, air conditioning, and work desks, ensuring a relaxing stay for guests.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk and complimentary WiFi throughout the property, making it easy to stay connected and receive assistance whenever needed.

Nearby Attractions
Located just a short distance from popular landmarks such as Mount Trashmore Park, Cape Henry Lighthouse, and Topgolf Virginia Beach, guests at Tru By Hilton Norfolk Airport, Va can easily explore the best of Virginia Beach.

Book your stay at Tru By Hilton Norfolk Airport, Va for a modern, convenient, and well-located hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 941 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
L
LEISA • couple • us
7
2026-09-15 • via Nuitee
C
Chris • couple • us
9
Excellent stay and excellent staff!
Pros:

Clean. Staff professional and friendly. Good price. Location

Cons:

Nothing.

2026-09-14 • via Nuitee
L
luana • couple • us
10
2026-09-13 • via Nuitee
R
Robyn • solo_traveller • us
10
Pet friendly is the main reason I chose this hotel. Other pluses- Friendly staff. Clean and comfortable room. Close to t
Pros:

Accepting pets! Clean and comfortable. I felt safe. Great clean pet walking areas.

2026-09-09 • via Nuitee
R
Ronael • couple • us
10
2026-09-07 • via Nuitee
S
Shaun • solo_traveller • us
10
Pros:

Everything from Service to room to Breakfast. All employees were great.

Cons:

Woke up stuffy. Looked at A/C filter. Completely clogged like it hadn't been changed in yrs. With mold present

2026-09-06 • via Nuitee
A
Andria • couple • us
9
2026-09-02 • via Nuitee
P
Paul • couple • us
10
2026-08-29 • via Nuitee
S
Shirley e • extended_group • us
8
A good start is a good breakfast before we do something else.
Pros:

Clean

Cons:

The breakfast, machine pancakes works when open bag then no more. Not many lucky people during this time. Other options like bread or muffin are shortages. hopefully change another kind of pancake machine. I still come back so my review can change

2026-08-28 • via Nuitee
C
Carol • solo_traveller • us
1
Terrible
Pros:

Nothing! The room was sparse. No closets no bureau with drawers no micro wave or coffee machine.

2026-08-22 • via Nuitee
L
LaToya • solo_traveller • us
8
Pros:

I enjoyed the shower... The body wash smelled amazing. Breakfast was really good, the pancake making station was cool.

Cons:

No pool
I'm cool with pet friendly but that should be a lot to one floor or area for when dogs are barking.

2026-08-18 • via Nuitee
T
TinaMarieD • couple • us
9
Great stay, exceeded my expectations.
Pros:

The staff was very courteous. Very pleased with the cleanliness. The location was convenient to good shopping and food options.
The location was more low key with good parking than the crowded locations near the beach.

Cons:

The breakfast could've been better.

2026-08-15 • via Nuitee
W
Wilson • family_with_children • us
8
2026-08-13 • via Nuitee
A
Anna • family_with_children • us
10
Pros:

Clean and friendly

Cons:

Staff

2026-08-11 • via Nuitee
A
Anastasia • family_with_children • us
8
Good
Pros:

Close to the premium outlet mall

Cons:

Breakfast was kinda the same.

2026-08-10 • via Nuitee
Y
Yorleida • extended_group • co
1
2026-08-09 • via Nuitee
B
Brittany • family_with_children • us
10
2026-08-09 • via Nuitee
T
TRACEY • solo_traveller • us
9
I enjoyed the stay for most part.
Pros:

Clean comfortable beds breakfast

Cons:

Wood floors and my room was at end of hall after making a request for medical condition to be closer.

2026-08-05 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-08-05 • via Nuitee
M
Maurice • extended_group • us
10
We really enjoyed our stay and if we’re in that area again, we will choose Tru again.
Pros:

The staff was friendly, the hotel was clean and the room we had was very spacious. The hotel was very convenient to the outlets.

Cons:

One of our other rooms with the king size bed was small.

2026-08-04 • via Nuitee