Tru By Hilton Milford Cincinnati, Oh

Hotels
•
Tru by Hilton
8.3 (561 reviews)
951 Chamber Drive , Milford , us
+1 513-986-0005

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Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good value
Cons:
Dirty areas
Uncomfortable beds
Breakfast quality

Categories

Cleanliness
7.95
Multiple reviews indicated cleanliness issues, such as dirty towels and rooms not being up to standard.
Service
9.45
Staff was noted to be friendly and attentive, with positive remarks in most reviews regarding service.
Location
8.95
The location received compliments as convenient and safe, but it wasn't heavily discussed.
Room Quality
7.95
Some rooms were described as small and uncomfortable, but there were mentions of nice beds.
Amenities
7.45
Reviews indicated amenities like the pool being down and inconvenient breakfast options.
Value for Money
8.95
Good value was mentioned, especially regarding overall stay satisfaction.
Food and Beverage
6.95
Breakfast was often criticized as lacking quality and variety.
Overall Experience
8.75
Overall satisfactory experience, though with noted imperfections.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:58

Property Description

Modern Accommodations
Tru By Hilton Milford Cincinnati, Oh offers modern and comfortable accommodations equipped with TVs and private bathrooms, ensuring a pleasant stay for all guests.

Convenient Location
Located just a short distance from popular attractions such as Cincinnati Zoo, Kings Island, and Newport Aquarium, this hotel provides easy access to entertainment and leisure activities for visitors.

Exceptional Service
With a 24-hour front desk and a non-smoking property, guests can expect exceptional service and a welcoming atmosphere throughout their stay at Tru By Hilton Milford Cincinnati, Oh.

For a memorable and convenient stay in Milford, book your room at Tru By Hilton Milford Cincinnati, Oh now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 561 reviews
Cleanliness: 7.95
Service: 9.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.95
Food and Beverage: 6.95
Overall Experience: 8.75
A
Annette • solo_traveller • us
1
It would have been good except for the bug bites and the refusal of my refund request.
Pros:

The location was convenient but not aesthetically pleasing because it was directly adjacent to a major highway.

Cons:

I awoke on the first day with multiple extremely itchy bug bites. They were in clusters, indicating likely bedbugs, although I didn't find any actual live or dead bugs. I had a 2-night stay planned, but checked out after the first night. I first asked for a room change, but I was told that the hotel was fully booked. I requested a refund of the charge for the second night of my planned stay, since my room was uninhabitable and I didn't stay the second night, but I was still charged for 2 nights. Very unhappy with this experience.

2026-08-14 • via Nuitee
J
Joe • solo_traveller • us
10
Pros:

Simplicity and comfort.

Cons:

The door was hard to open. Felt as if it was sticking.

2026-08-11 • via Nuitee
C
Chandra • family_with_children • us
1
Terrible, would never stay again.
Pros:

Staff were very rude.

Cons:

Staff were very rude. Lady named Kay at the front desk.

2026-08-09 • via Nuitee
C
carrie • solo_traveller • us
9
Pros:

No complaints.
Room was exceptionally clean. Smelled clean. Hotel was clean.
Located close to restaurants, stores and a dispensary you can walk to.
Close to highway.

2026-08-06 • via Nuitee
R
Root • family_with_children • us
9
Nice hotel and clean. We enjoyed our stay.
Pros:

Location was close to Motorsports Country Club, Grocery store, and dining options. The lounge area is nice, clean and a good spot to eat some carry out. This was our second time staying at the location and we plan to next year as well.

Cons:

The floors may be a little thin. The room above us was river dancing, building furniture, or dragging something across the floor every morning just before my alarm was set to go off. This is not a complaint about the hotel. I just thought I would mention it and it did not affect our stay. I just really wonder what the heck they were doing up there. haha

2026-08-04 • via Nuitee
D
DaMoores1980 • family_with_children • us
10
All other staff was very nice and helpful
Pros:

Breakfast was great.

Cons:

We did an early checkout, at 4am, clerk at desk was not very helpful, I took luggage out to car, and returned cart, wanted to wash hands, door was locked , I knocked she didn't even look up.

2026-07-16 • via Nuitee
J
Judy • couple • us
8
Pros:

Jordon at the front desk is very friendly and helpful. She is a great asset to the company.

Cons:

The breakfast was not as good as some other places I have stayed.

2026-07-14 • via Nuitee
T
Tefft • solo_traveller • us
8
2026-07-09 • via Nuitee
J
Jessica • solo_traveller • us
10
Comfortable and safe
Pros:

Front desk staff were amazing

Cons:

My door didnt latch shut without me slamming it

2026-07-08 • via Nuitee
T
Thomas • solo_traveller • us
10
Tru ly a good place to stay
Pros:

Staff were all very friendly and helpful

Cons:

The floor in our room was hairy and it clung to my socks

2026-06-29 • via Nuitee
K
Karie • couple • us
10
Best hotel Stay around!
Pros:

The colorful lobby, the staff was great and the lobby space for our team to hang out. This was a wonderful stay for our team.

Cons:

Nothing all all. Everything was great.

2026-06-29 • via Nuitee
K
Kristi • family_with_children • us
10
2026-06-27 • via Nuitee
J
Judy • couple • us
10
2026-06-27 • via Nuitee
I
Ignatiou • solo_traveller • us
9
Great stay! Highly recommended.
Pros:

I liked the cleanliness, helpful and polite staff, location, large size of the room, delicious breakfast, super comfortable mattress. Super large TV screen in the room.

Cons:

Too close to the highway for my taste. I woke up a couple of times in the middle of the night because of the noise from the cars on the highway. If there was sufficient insulation on the windows in the room it would help tremendously with noise suppression. TV remote needed new batteries. There was water on the floor of the lobby and in the elevators from mid afternoon to 10 pm. There were no caution cones to alert patrons of the slippery surface. Very slippery. Dangerous. Lawsuits.

2026-06-26 • via Nuitee
L
Lennie • solo_traveller • us
9
2026-06-25 • via Nuitee
M
Melody • couple • us
10
Comfortable beds, clean room, decent breakfast.
Pros:

It was hidden back behind the busy traffic heavy areas

Cons:

Parking lot is quite small, when we returned from a wedding around 11pm, finding parking was difficult.

2026-06-22 • via Nuitee
D
Deborah • couple • us
9
Pros:

Tru is great for the money.

Cons:

Needed alittle more variety on the breakfast.

2026-06-22 • via Nuitee
P
Pamela • solo_traveller • us
9
Pros:

room was very clean with updated facility

Cons:

no coffee or microwave in room
shower floor was slick and probably needs rougher surface for additional safety

2026-06-19 • via Nuitee
A
Arterburn • couple • us
6
It was good for what we needed.
Pros:

Nothing great

2026-06-14 • via Nuitee
K
Karri • solo_traveller • us
10
2026-06-05 • via Nuitee