Home2 Suites By Hilton Springdale Cincinnati

Hotels
Home2 Suites by Hilton
8.4 (401 reviews)
325 Pictoria Dr , Springdale , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean hotel
Cons:
Dirty towels
Unresolved noise issues
Inconsistent room cleaning

Categories

Cleanliness
7.81
There were multiple complaints about dirty towels and the overall cleanliness of the room.
Service
8.78
While there were some negative experiences with staff, there were also mentions of friendly and helpful staff.
Location
8.82
The location is mentioned as great, contributing positively to the experience.
Room Quality
8.27
Rooms appeared comfortable but had issues with cleanliness and stocking (e.g., paper towels, hairdryer).
Amenities
8.3
Limited amenities such as no ice buckets and insufficient breakfast options led to lower ratings.
Value for Money
8.76
General sentiment suggests fair value, although some felt prices didn't reflect service quality.
Food and Beverage
7.81
Breakfast options were criticized for limited variety, leading to a lower score.
Overall Experience
8.68
Mixed experiences with some praising the stay and others mentioning significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:13

Property Description

Modern Accommodations
Home2 Suites By Hilton Springdale Cincinnati offers comfortable rooms with private bathrooms, perfect for unwinding after a long day of exploring.

Top-Notch Amenities
Guests can enjoy the convenience of an indoor pool, fitness center, and barbecue facilities during their stay at this 3-star hotel.

Convenient Location
Located just 25 km from Cincinnati Zoo and Botanical Garden, and with easy access to Kings Island and Cincinnati Museum Center, our hotel is the ideal choice for travelers seeking both leisure and adventure.

Book your stay at Home2 Suites By Hilton Springdale Cincinnati for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 401 reviews
Cleanliness: 7.81
Service: 8.78
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.68
J
Joyce couple us
10
2026-04-18 via Nuitee
R
Regina solo_traveller us
10
2026-04-18 via Nuitee
B
Brittany couple us
9
2026-04-14 via Nuitee
R
Robert B couple us
10
Great room and quiet floor.
Pros:

Good breakfast and the variety was great. Ample space and time to eat.

Cons:

Problem with tv remotes. It was quickly resolved.

2026-04-11 via Nuitee
family_with_children us
10
2026-04-10 via Nuitee
B
Brandon family_with_children us
7
Comfortable
Pros:

The rooms were big and spacious

Cons:

The pool area was very loud and wasn’t monitored good enough. You had customers going in and out holding the door open just to keep it open. Kids were screaming out of control. Probably a good idea to have your staff monitor the pool area somewhat, cause I didn’t see any of the around.

2026-04-03 via Nuitee
J
Jovell couple us
1
Horrible
Pros:

I traveled all the way for Cleveland, Ohio to Cincinnati for a Comedy show and to have a great weekend the card that was on file was declined and I was told that I would have to physically come in with my card but the room was back on reserve for me I get to the hotel after my 3 hour ride to find out that everything that was told to me was not true I was not compensated for my time or even pointed in the right direction . I would never try this hotel again

Cons:

Nothing

2026-04-01 via Nuitee
L
La-Tonya couple us
5
Decent
Pros:

It was clean and quiet.

Cons:

I previously paid before we arrived. They couldn’t find the fact that I had done so I showed them proof. They let us enter the room, but they never checked us in the whole stay. We couldn’t use the Wi-Fi because they didn’t check us in.

2026-04-01 via Nuitee
S
Stacy family_with_children us
10
2026-03-28 via Nuitee
H
Hull solo_traveller us
6
Pros:

Atmosphere and area were nice. Everything seemed clean.

Cons:

Breakfast was a sad example compared to other hotels.

2026-03-25 via Nuitee
R
Rhea couple us
1
Cons:

The staff was super rude

2026-03-23 via Nuitee
C
Cheyanne solo_traveller us
9
2026-03-23 via Nuitee
P
Pam family_with_children us
10
Pros:

Very clean

2026-03-09 via Nuitee
J
Jayce extended_group us
7
2026-03-02 via Nuitee
S
Stacey couple us
1
Cons:

My reservation was cancelled even though I stated I was going to have a late check in, the girl at the desk didnt have any idea how to fix the problem, i was able to reserve another room but was charged 70 dollars more. I will not stay here again and I will make sure that I share my experience with others.

2026-01-21 via Nuitee
B
Brooke family_with_children us
6
It was fine.
Pros:

Friendly staff & yummy breakfast

Cons:

There was hair in the bed

2026-01-19 via Nuitee
S
Scott couple us
7
It was a nice enough property, just the details that bothered me.
Cons:

Didn't care much for the breakfast bar! Had an ice machine on the floor, but no ice buckets. If you wanted ice, you had to fill one glass at a time. We were there 3 nights and they never did make the bed. On the second day, they did come in and remove the dirty towels and emptied the garbage.

2026-01-19 via Nuitee
S
Sokpagna extended_group us
10
2026-01-18 via Nuitee
C
Consuela couple us
10
2026-01-17 via Nuitee
D
Dejuan couple us
8
2026-01-12 via Nuitee