Home2 Suites By Hilton Utica, Ny

Hotels
Home2 Suites by Hilton
8.7 (481 reviews)
119 N Genesee St , Utica , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Pleasant staff
Good breakfast options
Spacious rooms
Cons:
Noise from nearby rooms
Deposit cost concern

Categories

Cleanliness
8.59
The room was very clean, and home-like feel mentioned.
Service
9.06
Staff was very pleasant and helpful.
Location
8.6
Property in a very convenient location.
Room Quality
8.55
Rooms were spacious and well prepared.
Amenities
8.78
Good breakfast and the laundry facilities are free.
Value for Money
8.54
Value reflected in large breakfast saving costs.
Food and Beverage
8.59
Breakfast had many options and was generally good.
Overall Experience
8.87
Exceptional and would definitely stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:24

Property Description

Modern Accommodations
Home2 Suites By Hilton Utica, Ny offers contemporary rooms with air conditioning and flat-screen TVs, ensuring a comfortable stay for guests.

Convenient Location
Located within close proximity to Adirondack Scenic Railroad and Utica Zoo, guests can easily explore the local attractions. The hotel's 24-hour front desk adds to the convenience.

Travel-Friendly Amenities
With free WiFi and a non-smoking property, Home2 Suites By Hilton Utica, Ny provides a welcoming environment for travelers. Situated near Syracuse Hancock International Airport, the hotel is perfect for those on the go.

Book your stay at Home2 Suites By Hilton Utica, Ny for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 481 reviews
Cleanliness: 8.59
Service: 9.06
Location: 8.6
Room Quality: 8.55
Amenities: 8.78
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.87
B
Brooke extended_group us
8
Pros:

How quickly they fixed the booking mistake a third party booking had us in a queen double but they sent the hotel a king. It was fixed in no time at all.

Cons:

You can hear a lot of outside noises. Most hotels we can't hear the outside but this one we could.

2026-04-05 via Nuitee
C
Christina solo_traveller us
10
2026-03-31 via Nuitee
C
Christina solo_traveller us
10
2026-03-31 via Nuitee
J
James solo_traveller us
10
Pros:

Super clean

Cons:

Nothing

2026-03-30 via Nuitee
B
Bazoge couple us
10
Absolutely satisfied!
Pros:

Facility was exceptionally clean,
Very well maintained and staff was courteous

Cons:

Pool could have been warmer

2026-03-20 via Nuitee
O
Otto Tiefbau family_with_children de
10
2026-03-20 via Nuitee
C
Christine extended_group us
10
Pros:

Staff was incredibly friendly, helpful, and down-to-earth ... best I've encountered in my many years of hotel stays. Beds were very comfy, the room was well appointed and spacious and comfortable for 4 people to share, and breakfast was excellent.

Cons:

Didn't love the barn door bathroom door when sharing with four people, but it was fine in the end... for a couple it would have been absolutely fine.

2026-03-16 via Nuitee
D
diamond family_with_children us
9
2026-02-22 via Nuitee
M
Marko couple rs
10
Pros:

Everything was perfect

2026-01-28 via Nuitee
O
Otto Tiefbau family_with_children de
10
Pros:

Sehr saubere + gepflegte Zimmer - Top-Service - gutes Frühstück !
Wir waren mehr als zufrieden !

2026-01-27 via Nuitee
S
Sukhbir extended_group ca
10
Nice big rooms and very clean
Pros:

Nice big rooms

2026-01-27 via Nuitee
M
Mark family_with_children us
10
Wonderful, good locati pleasant staff
Pros:

The staff was very helpful with directions, the were very accommodating with needed, more coffee,towels and straightening up/cleaning out room.

Cons:

The bathroom could be just a little bigger

2026-01-19 via Nuitee
M
Melinda couple us
10
Pros:

The suites are huge, the facilities were very clean and when we first walked in the lobby it smelt like wax melts and was an amazing first impression! I would definitely stay again

2026-01-15 via Nuitee
A
Alan couple us
8
Nice place but noise levels are inconsistent. Staff were great
Pros:

Staff was friendly and responsive

Cons:

- hair dryer set off smoke alarm multiple times (there was no smoke)
- thin walls
- other guests loud in the halls in the middle of the night
- guests above our ceiling seemed super loud (we think there was not a lot of sound insulation)
- when we or people above us showered, there was a LOUD tapping sound insulation the walls/pipes

2025-12-29 via Nuitee
D
Dea couple us
8
2025-12-29 via Nuitee
J
Jimmy extended_group us
10
2025-12-28 via Nuitee
N
NUNES NESI extended_group us
9
2025-12-26 via Nuitee
J
Jennifer couple us
9
Excellent stay
Pros:

Cleanliness, Comfort, good location and Accommodating to customers.

2025-12-22 via Nuitee
D
Daniel couple us
10
2025-12-14 via Nuitee
F
Frances couple us
4
Pros:

I love this property but it was so
Loud and noisey because of children playing hockey in the

2025-12-05 via Nuitee