URBAN Al Khoory Hotel

Hotels
Al Khoory Group
9.6 (304 reviews)
Al Waha Street, Dubai, Dubai , Dubai , AE

Facilities

Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Concierge service
Fitness facilities
Free airport transportation
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Delicious food

Categories

Cleanliness
9.49
The reviews consistently mention that the hotel is very clean and tidy.
Service
9.99
Exceptional service mentioned multiple times, especially the attentive staff.
Location
9.5
Conveniently located, very close to the center and with a pleasant atmosphere.
Room Quality
9.45
Rooms are described as comfortable and functional, though some found them a bit small.
Amenities
8.98
Amenities mentioned positively, but no specific details provided.
Value for Money
9.44
Described as value for money, considering the quality of service and offerings.
Food and Beverage
9.99
Food quality frequently praised, particularly the dining experiences mentioned.
Overall Experience
9.99
Overall experience noted as excellent with many positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:43

Property Description

Recreational Facilities: Take advantage of the outdoor pool and fitness center for a relaxing stay.

Dining Options: Indulge in delicious meals at the hotel's restaurant or grab a quick snack at the coffee shop.

Convenient Amenities: With complimentary Wi-Fi, concierge services, and a business center, your stay is made effortless.

Experience comfort and luxury at URBAN Al Khoory Hotel. Book now for an unforgettable Dubai getaway!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Alcohol is not served or permitted at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.6
Based on 304 reviews
Cleanliness: 9.49
Service: 9.99
Location: 9.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 9.99
Overall Experience: 9.99
E
emilycW9542GQ Couples Wuhan, Hubei
10
Great stay!
Pros:

The staff was very friendly. They helped make accommodations for my dairy allergy. The stay was comfortable and we really enjoyed the new year’s celebration. Our server Ahmad at the restaurant was very warm and friendly.

2026-01-01 via Tripadvisor
9
972silkep Couples
10
Thank you
Pros:

Everything was comfortable and nice. Especially the Restaurant and the Hotel Service.
Thank you Nikita and Team!!!!!

2025-12-31 via Tripadvisor
Y
Y7364HLdominikg Solo travel
10
Recommend hotel and all service
Pros:

I recommend this hotel. It's quiet, peaceful, and clean, and the service is very polite and top-notch. The breakfasts are delicious. Special thanks to Ms. Nikita for her friendly service. I'll definitely be back.

2025-12-30 via Tripadvisor
W
Wander26930714416 Couples Eindhoven, North Brabant Province
10
7 days stay
Pros:

Great food, amazing service by Nikita!
The scrambled eggs were very nice. Also the view on the rooftop is very nice. Thank you

2025-12-30 via Tripadvisor
C
chrisleneg Couples
8
Nice stay
Pros:

Very nice and comfortable stay, with excellent service especially with Nikita, who assist as from day 1 until our last day

2025-12-29 via Tripadvisor
N
Nomad772412 Solo travel
8
Comfortable and definitely value for money
Pros:

Location wise it's placed well. Rooms are clean and comfortable. The size of the room is a bit small. Also the lighting in the room could be better. The buffet spread was good. The service given by Nikita at the Spices was excellent and very polite. Definitely an asset for the hotel.

2025-12-28 via Tripadvisor
C
C9388BXmartal Couples
8
Hotel review
Pros:

Excellent location, we are 10 minutes from the center, very comfortable and pleasant atmosphere, super friendly and welcoming staff, comfortable and functional rooms, the price is reasonable, the cleanliness is very good, nothing is dirty in the hotel, always clean and tidy, the facilities are well soundproofed, the service is incredible and of very high quality.

2025-12-28 via Tripadvisor
2
233khalidaa Family
10
Best staff and professional team!
Pros:

First I want to wholeheartedly thank Mr. Shanawaz and Mr. Ahmad who work at the restaurant in Urban Al Khoory Hotel. I traveled a lot, bur have never seen so kind and attentive people like them. They were very professional and always ready to assist with everything. They are attentive to every detail and solely they made our stay in the hotel feel warm and good.
I also want to thank Mr. Najeeb for his patienxe during check in process and Mr. WaiYan for all his great assistance. I think they are going to remember room 309 who had so many questions and requests. Guys, thank you so much for your professionalism and kindness throughout our stay. You were amazing!

2025-12-27 via Tripadvisor
F
foondook Couples
10
Great hotel with friendly staff
Pros:

Great experience, clean rooms, comfortable stay, and excellent service overall.
Special thanks to Ahmad from the restaurant — incredibly polite, attentive, and professional. He made us feel very welcome every time.
Would definitely recommend this hotel and come back again.

2025-12-26 via Tripadvisor
6
687cyndik Couples
10
I recommend you this restaurant
Pros:

We really enjoyed the service, especially at the SPICES restaurant. The staff are attentive to the guests’ needs and take great care of them. The food was delicious.
Thank you, NIKITA, for the excellent service.

2025-12-26 via Tripadvisor
E
Explorer55425212547 Solo travel
10
Hotel was so beautiful l like escalator too.
Pros:

The hotel was so beautiful and very neat cleaners the food was so yummy all the stuff very good. Nikita she was so nice one of the staff. Thanks

2025-12-26 via Tripadvisor
E
Elisabet96 Couples
10
5 starss
Pros:

We have eaten twice at the Spices restaurant, everything was delicious and the staff was amazing, especially our waiters Ahmad

5 stars!! We recommend this restaurant !!

2025-12-25 via Tripadvisor
M
Mobile09965909828 Couples
10
Perfect Service Staff
Pros:

Well pleasant with the service and staff of the hotel.
Location wise are good and nearby to groceries store.
Room is nice and great space.
Housekeeping staff is very helpful and friendly even they are tired.
Food is great especially the fried rice, i love it. Appreciate the level of service the staff put in especially Nikita from spices section. Without fail she will greet and serve us diligently.

2025-12-23 via Tripadvisor
K
K8547TLiras Couples
10
Fantastic Stay at Urban Al Khoory!
Pros:

We had a wonderful experience at Urban Al Khoory. The location is very convenient, especially with a supermarket close by, which made everything so easy for us. The staff were extremely attentive to our needs and always ready to help. Housekeeping did an excellent job ensuring the rooms were clean, comfortable, and well taken care of throughout our stay.

The front desk team also deserves appreciation for assisting with our requests promptly and professionally. A special mention goes to Nikita from F&B, who truly made our breakfast experience exceptional. She always ensured we were well taken care of by checking in on us and thoughtfully provided options and alternatives. She is very polite, professional, and attentive, truly a gem fot Urban Alkoory.

Overall, a fantastic stay with great service—highly recommended!

2025-12-23 via Tripadvisor
4
400manushis Solo travel
10
I stayed here for 5 days and enjoyed all the things provided by the hotel.
Pros:

Thanks a lot for my stay. Breakfast was very nice. I really enjoyed my food and stay. Thanks for helping me find a good hotel in Dubai… I enjoyed staying at your hotel and pool side and everything else.

2025-12-23 via Tripadvisor
A
abidahm2016 Friends getaway
10
Great service at Spices Restaurant
Pros:

Was here with a group of 5. We had a pleasant stay at the hotel & especially loved the service at the Spices restaurant. Nikita & John , the waitress & waiter, iare worth mentioning as they served us with warmth & great service. Will come back again here for sure👍
Dr.Abidah Bibi, Singapore

2025-12-23 via Tripadvisor
O
OnAir54288289349 Friends getaway
10
Spot On
Pros:

The service at the restaurant Spices is excellent especially the waitress and waiter, named Nikita and John are marvelous. She attended to my needs very well. They have given an excellent service during my breakfast time at the restaurant. Overall I am happy with the food and the services.

2025-12-23 via Tripadvisor
P
Passenger11010492890 Friends getaway Singapore
10
Urban Al-Khoory Hotel Review
Pros:

Urban Al-Khoory Hotel has big rooms and comfortable beds. Hotel service is very good and on point. The Spices Restaurant provides good set of breakfast meals daily. Service by Nikita and John at the restaurant is very commendable. Nikita went all to way to provide us with personal services that made us feel warm and relaxed.

2025-12-23 via Tripadvisor
G
Global00077284799 Family
10
Thanks
Pros:

We loved the food and Nikita she served us very good the room is so comfortable and the employees so nice and serve us well thank you

2025-12-22 via Tripadvisor
B
bhavsia Business
10
Al-Khoory Hotel at Al-Quoz :)
Pros:

A really nice hotel, value for money, services are great as well. The breakfast is great as well. A special mention — Nikita, who I’d come across during the breakfast hour, very warm and helpful. The service is super nice!! Also, Tulsi, around the reception desk, very helpful.

2025-12-21 via Tripadvisor