Fairouz Konak Otel

Hotels
8.8 (127 reviews)
GÜL MAH.272 ALİ GEDİK SOK. NO:18 ARTUKLU , Mardin , tr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and supportive staff
Rich breakfast experience
Cons:
Parking difficulties
Issues with room size and cleanliness

Categories

Cleanliness
8.3
Several reviews mention cleanliness positively, but also highlight some issues like dust and odor after room change, prompting a slightly lower score.
Service
9.3
Multiple reviews praise the staff for being friendly, helpful, and accommodating.
Location
8.8
The location is well-received for its proximity to attractions, although parking can be problematic.
Room Quality
8.3
Room quality is mixed; while some rooms are appreciated, there are complaints about size and age of the facilities.
Amenities
8.8
Available amenities like breakfast and views are favored, but room conditions impact overall perception.
Value for Money
8.8
Comments indicate a good price-to-quality ratio but are affected by the condition of the accommodations.
Food and Beverage
9.3
The breakfast is often described as rich and varied, contributing positively to the stay.
Overall Experience
8.8
Overall experiences are generally positive, with specific praises for friendliness and breakfast, but bedding and parking concerns remain.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:44

Property Description

Tranquil Garden and Stylish Bar
Escape to Fairouz Konak Otel and unwind in the serene garden, enjoy a drink at the stylish bar, and soak up the sun on the inviting terrace.

Modern Amenities and Comfortable Rooms
Indulge in our well-equipped guest rooms featuring air conditioning, flat-screen TVs, and free WiFi. Relax with a hot shower, enjoy city views, and rest peacefully on plush bedding.

Convenient Services and Memorable Experiences
Benefit from our 24-hour front desk, airport transfers, and shared kitchen. Explore Mardin with ease and create unforgettable memories during your stay.

Book now for a delightful stay at Fairouz Konak Otel!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 127 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
J
Juan • extended_group • bg
10
2026-01-25 • via Nuitee
B
Bekir • couple • de
10
2026-01-20 • via Nuitee
E
Elif • family_with_children • tr
10
2026-01-19 • via Nuitee
C
Canan • family_with_children • de
6
2026-01-18 • via Nuitee
D
Detlef • couple • de
9
Schönes und relaxtes Altstadthotel
Pros:

Sehr schönes Hotel in der Altstadt, freundliche und hilfsbereite Mitarbeiter.
Wir hatten den Schimmelbefall im Bad und den sich daraus entstehenden unangenehmen Geruch bemängelt und bekamen anstandslos ein (besseres) Zimmer. Frühstück ist reichhaltig.

Cons:

Wir hatten ein größeres, 25qm, Standardzimmer gebucht, dieses gibt es anscheinend nicht im Hotel. Hier müsste die Kommunikation Booking.com - Hotel hinterfragt werden.
Die Parksituation vor Ort ist katastrophal.

2025-10-26 • via Nuitee
H
Hüseyin • couple • de
10
Pros:

Alles war super.

2025-10-20 • via Nuitee
E
Eylem • family_with_children • fr
10
2025-09-17 • via Nuitee
M
MINA
8
Pros:

宿泊はとても良かったです。駐車場からホテルまでがちょっと遠いので、ち

2025-09-10 • via Nuitee
S
Süleyman • family_with_children • de
10
Sehr schöne Hotel Service süper
Pros:

Was uns besonders gefallen hat, war die herzliche Begrüßung durch das Personal. Unsere Wünsche wurden schnellstmöglich erfüllt und es wurde stets darauf geachtet, dass wir uns wohlfühlen. Der Service war jederzeit hilfsbereit und aufmerksam – wirklich alles, was wir benötigt haben, wurde sofort unterstützt.

Die Sauberkeit im Hotel war ausgezeichnet. Alles war im Überfluss vorhanden, sei es Handtücher oder andere Dinge, die man braucht.

Insgesamt ein sehr gutes Hotel, das ich gerne weiterempfehle.

Cons:

Nichts zu bemängeln.

2025-09-05 • via Nuitee
G
Geyik • family_with_children • de
6
2025-09-05 • via Nuitee
R
Roxana • family_with_children • ro
9
Pros:

In terms of quality-price ratio, the hotel is good. Traditional breakfast quite rich and varied, AC, permanent hot water, the room is cleaned daily. The hotel has a terrace with a gorgeous view and very good music. The staff is the kindest and nicest I have ever seen in my entire life. Usually, Turks and Arabs are helpful but the ones at this hotel are beyond imagination.

Cons:

The hotel is old and the furniture and doors are mostly broken. The AC can only be turned on from the reception and lime dust is constantly flowing from the walls which creates the impression of dirt.

2025-09-02 • via Nuitee
B
Barbara • family_with_children • es
7
Buen hotel para estancia vorta
Pros:

Desayuno
Cuarto de baño grande
Limpio
Personal muy atento
Lavandería gratuita
Agua gratuita

Cons:

Dormitorio pequeño
Cama ruidosa al moverse
Música alto volumen desde 9 hasta medianoche
Terraza/cafetería abierta toda la noche ( no se podía dormir)
Habitación cerca recepción y cuarto eléctrico (ruido toda la noche

2025-08-30 • via Nuitee
R
Roha • solo_traveller • au
8
2025-08-27 • via Nuitee
O
O. Ue. • family_with_children • de
10
Pros:

Sehr schönes Boutique Hotel in einem aufwendig restaurierten alten Steinhaus. Die Lage ist super, da die Haupt-Sehenswürdigkeiten fußläufig erreichbar sind aber vom Lärm und Trubel man nichts mitbekommt. Das Personal ist äußerst zuvorkommend, sehr freundlich und immer da wenn man es braucht. In Summe eine tolle Erfahrung.

2025-08-26 • via Nuitee
Z
zemam • couple • au
10
2025-08-26 • via Nuitee
M
Mustafa Serhat
10
Mardin Seyehatimizi Guzellestiren Deneyim
Pros:

Calisanlarinin son derece saygili ve terbiyeli olduklari soz edilmesi gereken en onemli arti puanlariydi. Sadece ust katlardaki odalar ile alt katlardaki odalarin klima sistemleri bir kez daha gozden gecirilmeli. Biz memnun kaldik ve tavsiye ediyoruz,

2025-08-25 • via Nuitee
T
Traveller_Montreal • family_with_children • ca
8
Pros:

The location was a positive and negative point. In the old city. Attractions are near by. Staf is very welcoming. Generous fruit and nuts plates were provided on the day of chick in)

Cons:

Parking is like mission impossible! The old building while giving historical vibe, may be impractical in some moment (I had some old stone dust dropped in my eyes!). Our room was very very tight (205).

2025-08-19 • via Nuitee
H
Hsiao Lin • solo_traveller • tw
8
Pros:

員工非常和善，熱心幫忙！

Cons:

1.離主要街道稍微有點距離，拖行李箱會有點辛苦
2.因為是改建旅館，燈光較暗

2025-08-15 • via Nuitee
G
Giulia • extended_group • it
10
2025-08-13 • via Nuitee
M
Mustafa • family_with_children • tr
7
Pros:

The place was nice , the staff was friendly

Cons:

Alot of stairs , no nearby garage ,
Its hard for old ppl

2025-07-31 • via Nuitee