Kepong Hotel

Hotels
7.8 (528 reviews)
2, Jalan Kepong Usaha, Batu 6 1/2 , Kuala Lumpur , my

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Children allowed

Facilities

Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good location next to amenities
Cons:
Continual noise issues
Staff service complaints

Categories

Cleanliness
6.69
Several reviews indicate issues with room cleanliness and unpleasant smells.
Service
8.16
General sentiment towards staff being helpful and friendly, despite some negative experiences.
Location
8.7
Positive mentions of the hotel's proximity to McDonald's and other amenities.
Room Quality
7.15
Mixed reviews on room quality, with some comments about noise and discrepancies from online photos.
Amenities
8.18
Good amenities noted, although parking space is insufficient.
Value for Money
8.64
Positive sentiment regarding value, especially highlighted in multiple reviews.
Food and Beverage
7.19
Breakfast not available and some complaints about food accessibility.
Overall Experience
7.66
General enjoyment noted, but with significant room for improvement in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:09

Property Description

Convenient Location
Modern Amenities
Family-friendly Accommodation

Experience comfort and convenience at Kepong Hotel in Kuala Lumpur. Stay just a short distance away from major attractions and enjoy the seamless service of our 3-star hotel. With free WiFi, room service, and family rooms, we ensure a pleasant stay for all our guests. Relax in our well-equipped rooms featuring flat-screen TVs and cozy bedding. Explore nearby landmarks like Bank Negara Malaysia Museum and Petronas Twin Towers. For a memorable stay in Kuala Lumpur, book your room at Kepong Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With the recent announcement, tourists who have been fully vaccinated are allowed for intrastate travel.
Further, you are also allowed to travel with children below the age of 17 by complying with the SOP.
Tourists are required to show the digital vaccination certificate and with the status of low risk or casual contact on MySejahtera when check-in.
Start from 10/9/2021

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 0.80 per hour.

Location

Guest Reviews

7.8
Based on 528 reviews
Cleanliness: 6.69
Service: 8.16
Location: 8.7
Room Quality: 7.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 7.66
S
Samuel Soh • couple • my
7
2026-03-14 • via Nuitee
A
Alvin • family_with_children • my
7
Cons:

The staff attitude very bad and service very bad

2026-03-14 • via Nuitee
C
Chee • family_with_children • my
10
Pros:

Ok

Cons:

没有

2026-03-12 • via Nuitee
Y
yap • family_with_children • my
10
2026-03-11 • via Nuitee
S
Sim • family_with_children • my
5
2026-03-10 • via Nuitee
N
Nursyamimi • family_with_children • my
10
Pros:

staff yang peramah

2026-03-08 • via Nuitee
T
Tan • solo_traveller • my
9
2026-03-07 • via Nuitee
K
koh • couple • my
10
2026-03-07 • via Nuitee
L
Lim • solo_traveller • my
8
2026-03-05 • via Nuitee
H
hussin • couple • my
10
2026-03-05 • via Nuitee
Y
Yee Chinn • couple • my
10
2026-03-04 • via Nuitee
M
MEI KEE • couple • my
8
Good value for money hotel good access to public transportation
Pros:

The location, the walking distance to train station, good food within walking 10-20 mins distance eg Omega Pork noodles, famous Bak Kut teh. Lift was good, there was water cooler, ironing board at the corridor of each floor for common use. 24 hours McDonald restaurant next door.

Cons:

The room had no window. Rooms with windows were smoking rooms, which we didn’t want. Only one type of all our soap in the bathroom for body & hair.

2026-03-03 • via Nuitee
O
OTHMAN • family_with_children • my
8
Pros:

Bersih dan respon kakitangan yg pantas

Cons:

Ok

2026-03-02 • via Nuitee
T
Tan • solo_traveller • my
8
2026-03-01 • via Nuitee
J
Jane • family_with_children • my
6
2026-02-26 • via Nuitee
P
Pinging33 • family_with_children • us
7
Pros:

Staff is nice

Cons:

Hard to find food within walking distance
No window

2026-02-25 • via Nuitee
B
boon cong • family_with_children • my
8
算中等啦，如果不介意以上的就ok
Pros:

前台服务人员不错

Cons:

wifi讯号会比较差
隔音会比较差（晚上会听到隔壁和上面的声音）
其他方面还不错

2026-02-13 • via Nuitee
A
Ang Eng Hock • family_with_children • my
10
Pros:

地方舒服 干净卫生

2026-02-12 • via Nuitee
J
Jaini • couple • my
10
2026-02-12 • via Nuitee
K
Kai Yip • couple • my
9
Cons:

洗澡水的温度有点难把控

2026-02-09 • via Nuitee