Mercure Bengkulu

Hotels
•
Mercure
9.6 (125 reviews)
Jalan S Parman No. 27 Bengkulu , Bengkulu , id
+62 736 7343030

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty sofa
Operational issues with amenities

Categories

Cleanliness
8.85
Cleanliness was noted as a concern in some reviews, specifically about the dirty sofa.
Service
9.85
Staff were friendly and helpful, but some negative comments indicate a need for better supervision.
Location
9.85
Guests mentioned good location and nearby shops.
Room Quality
9.85
Rooms were described as clean and comfortable.
Amenities
9.35
Amenities are generally satisfactory, but there were mentions of operational issues.
Value for Money
9.85
Guests expressed that the hotel offers good value.
Food and Beverage
9.35
Breakfast was described as delicious, but service issues were noted.
Overall Experience
9.85
General satisfaction; recommended for both leisure and business stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:06

Property Description

Luxurious Amenities and Services
Mercure Bengkulu boasts an outdoor swimming pool, shared lounge, terrace, and a restaurant. Guests can also enjoy the convenience of a bar, air-conditioned rooms, and a private bathroom. The hotel offers a kids' club, room service, and even bicycle rentals for exploring the area.

Business and Leisure Facilities
In addition to the leisure amenities, Mercure Bengkulu features a business center, making it ideal for both work and relaxation. The reception staff is ready to provide local tips and assistance, ensuring a seamless stay for every guest.

Prime Location and Accessibility
Conveniently situated near Panjang Beach Bengkulu, this 4-star hotel is easily accessible from Fatmawati Soekarno Airport. With a paid airport shuttle service available, reaching the hotel is stress-free. Experience comfort and convenience at Mercure Bengkulu.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 125 reviews
Cleanliness: 8.85
Service: 9.85
Location: 9.85
Room Quality: 9.85
Amenities: 9.35
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 9.85
J
Jana Louise • solo_traveller • au
8
Best place to stay in Bengkulu
Pros:

Best place to stay in Bengkulu

2026-08-15 • via Nuitee
S
Steve • couple • au
7
2026-08-11 • via Nuitee
M
Marcel • couple • za
10
Wonderful stay, staff are great!
Pros:

Clean

Cons:

Rooms are a bit dated

2026-07-25 • via Nuitee
E
Eddy Toretto • solo_traveller • sg
10
2026-07-23 • via Nuitee
A
Ahmad • couple • au
7
2026-07-14 • via Nuitee
O
Odhie • solo_traveller • ae
8
Pros:

Ia New and Clean

Cons:

The local food in bfast menu taste not so authentic...hope can can gey better taste for tekwan. Mpek2x..

2026-07-08 • via Nuitee
P
putiayuanandita • Friends getaway
10
Excellent
Pros:

Happy, comfort and joyfull ........

2026-06-25 • via Tripadvisor
I
Iruthiarajoo ALFRED • solo_traveller • my
9
Should provide more hangers and more tea and coffee sachets. Not everybody drinks jasmine tea.
Pros:

The hospitality and concern of the staff.

Cons:

Nil

2026-06-18 • via Nuitee
J
John • solo_traveller • au
8
2026-06-15 • via Nuitee
F
Femmy • solo_traveller • id
7
Pros:

Hotel location was excellent.
The room's size was ok.
The lobby was beautiful.

Cons:

No pedestrian acces direct to the hotel lobby. We had to passed the other lobby located at GF, which was not comfortable n it was opened only after 10AM. If we had to go out before 10am, so we had to walk in the driveway, which was not safe. Hopefully, the hotel will provide pedestrian access soon.

The bed was too soft, so not to comfy.

Also, the towels provided were not new n too thin. The hotel should provide better towels..

Thanks.

2026-06-14 • via Nuitee
A
Ahmad Jazlan • family_with_children • my
10
None
Pros:

The room was nice and the staff were very friendly

Cons:

None everything was good

2026-06-07 • via Nuitee
J
Jane • couple • au
8
2026-06-06 • via Nuitee
J
Jane • solo_traveller • au
8
2026-06-06 • via Nuitee
F
Fiona • family_with_children • au
10
2026-06-05 • via Nuitee
N
Nicholas • solo_traveller • au
9
A worthy choice in Bengkulu.
Pros:

Clean, comfortable, welcoming even at midnight check in.

2026-05-26 • via Nuitee
N
Nicholas • extended_group • au
10
In at midnight, out at 4.30am so difficult to review.
2026-05-18 • via Nuitee
A
Adam • couple • au
8
2026-05-09 • via Nuitee
A
Adam • couple • au
7
Best option for accomodation I Bengkulu for a lay over after staying at a surf camp. Great breakfast and helpful friendl
Pros:

Comfortable hotel in Bengkulu. Good if you are looking for a break from the street. Fantastic local breakfast spread. Very friendly staff

Cons:

Noisy services on some levels. Noise travelling through service ducting on 9th floor. Had to move floors. Staff very helpful either this.

2026-05-09 • via Nuitee
M
MOTOYUKI • solo_traveller • id
6
次は、ホテルを変えます
Cons:

隣の部屋がとてもうるさかった
二人以上が部屋にいて大騒ぎをしていた
ドアを開けっぱなしにして、ホテルを自宅のように使っていた
廊下でタバコを吸っていて、怖い印象があった
注意できるような雰囲気ではなく、我慢するしかなかった

2026-04-24 • via Nuitee
R
Rizal • couple • id
4
2026-04-22 • via Nuitee