Palacio Santa Clara, Autograph Collection

Hotels
•
Autograph Collection
9.2 (358 reviews)
Calle Pascual y Genis 22 , Valencia , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Lovely breakfast
Beautiful design
Cons:
Overpriced
Issues with room quality
Limited amenities

Categories

Cleanliness
8.98
General sentiment was positive, but some mentioned issues with pillow comfort.
Service
9.95
Multiple reviews highlight exceptional service and friendly staff.
Location
9.69
Great location mentioned frequently as a pro.
Room Quality
8.44
Some reviews indicated issues with room conditions.
Amenities
8.97
Good amenities were noted, although some guests desired more facilities like bike rentals.
Value for Money
8.43
Guests described the hotel as beautiful but overpriced.
Food and Beverage
9.48
Several mentions of the fantastic breakfast and overall dining experience.
Overall Experience
9.65
Overall very positive experiences shared in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:55

Property Description

Luxurious Accommodations
Palacio Santa Clara, Autograph Collection offers elegant rooms with modern amenities including a flat-screen TV, safety deposit box, and a coffee machine. Some units even boast stunning city views, ensuring a memorable stay.

Convenient Location
Situated just 700 meters from the city centre and 400 meters from Norte Train Station, guests can easily explore Valencia's top attractions such as Turia Gardens and Basilica de la Virgen de los Desamparados. The proximity to Valencia Airport, only 8 km away, adds to the convenience for travelers.

Exceptional Service
With multilingual staff fluent in Arabic, English, Spanish, and French, guests can expect top-notch service and personalized recommendations for exploring the area. From a shared lounge to room service, every aspect of your stay is carefully curated for a truly unforgettable experience.

Book your stay at Palacio Santa Clara, Autograph Collection now for a luxurious and convenient Valencia getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 358 reviews
Cleanliness: 8.98
Service: 9.95
Location: 9.69
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.65
D
David • couple • es
9
2026-07-18 • via Nuitee
L
Lothar • family_with_children • at
9
Sehr zentral, perfekt um die Stadt zu erkunden
2026-07-18 • via Nuitee
M
Marie-Jeanne • family_with_children • nl
10
Fantastisch boutique hotel met geweldig personeel in het oude centrum!
Pros:

Het is een prachtig hotel in boutiquestijl. Ontzettend aardig personeel. Dankjewel Geyser en Miguel van het ontbijt en Juan van de receptie die ons zo hebben verwend! Echt aandacht voor de gasten. Dankjewel housekeeping voor zulk oog voor detail in de kamer en 2 keer per dag een opgeruimde schone kamer met aangevuld water, koffie en weer schone handdoeken!

Cons:

-

2026-07-15 • via Nuitee
S
Sumarie • extended_group • za
9
2026-07-12 • via Nuitee
K
Kate • extended_group • gb
9
Lovely hotel, good location, great rooftop pool and bar
Pros:

Very comfortable beds, loved the rooftop pool and bar, helpful and friendly staff

Cons:

Had to move rooms as first room was not great

2026-07-12 • via Nuitee
R
Rainer • couple • de
10
Ein großartiger - wenn auch nicht billiger - Ausgangspunkt um Valencia zu erkunden
Pros:

Angesichts der hohen Temperaturen war die Dachterrasse klasse, ebenso angenehm die vielen freundlichen, hilfsbereiten Mitarbeiter & Mitarbeiterinnen

Cons:

Wenn man das Hotel verlässt oder ankommt stinkt es manchmal, weil direkt vor dem Eingang Müll-Sammelcontainer sind. Dagegen lässt sich wohl nichts machen.

2026-07-10 • via Nuitee
P
Pilar • couple • us
10
Beautiful stay.
Pros:

Great location. Staff was amazing.

2026-07-08 • via Nuitee
B
becerra • extended_group • us
10
Cons:

The open set up of the bathroom is not private

2026-07-07 • via Nuitee
C
Caryl • couple • ca
8
Art Deco Hotel in the shopping district.
Pros:

Great location on the of the old town and shopping streets. Gorgeous room with an art deco feel.

2026-07-06 • via Nuitee
D
Daniel • solo_traveller • at
10
2026-07-06 • via Nuitee
E
Ebru • family_with_children • tr
10
2026-07-05 • via Nuitee
D
Daniel • couple • es
10
2026-07-05 • via Nuitee
C
Cristine • couple • br
8
2026-07-02 • via Nuitee
R
Rupert McCowan • couple • hk
9
Architectural gem
Pros:

Beautiful building in a fabulous location - complimented by great staff and interior design

Cons:

Room was on the small size for the price, but well designed

2026-06-30 • via Nuitee
R
Roberto • couple • it
10
Soggiorno meraviglioso
Pros:

Molto elegante e arredata con grande gusto art deco.

2026-06-28 • via Nuitee
M
Margaret • extended_group • gb
10
Always a delight to visit this hotel
Pros:

Lovely hotel, great service

Cons:

N/a

2026-06-27 • via Nuitee
M
Maybritt • solo_traveller • nl
9
Zeker aan te bevelen!
Pros:

De locatie was echt perfect. Direct in het centrum maar je hebt er absoluut geen last van als je in je hotelkamer bent. De geluiden van buiten hoor je niet. Het zwembad op de bovenste verdieping was de grootste reden van mijn boeking en die stelde uiteraard niet teleur. Heerlijk even afkoelen na een dagje shoppen! Uitstekend hotel, vriendelijk personeel, goede kamer en lekker ontbijt. Wel duur ontbijt voor wat je kan krijgen maar dat is dan ook het enige klein minpuntje. Je had wat meer variatie gewild maar voor de rest prima. Erg blij met mijn bezoek!

Cons:

Het ontbijt was erg duur en viel qua variatie en versheid van de broodjes soms wat tegen.

2026-06-27 • via Nuitee
M
Melissa • extended_group • gb
7
Pros:

Location is great really central. However, rooms are very tiny. Roof terrace nice for a quick cool off but have to be quick for a lounger as only 4!

Cons:

Tiny rooms, smell of drains.

2026-06-25 • via Nuitee
R
Roger • couple • gb
10
Fantastic week
Pros:

Central location , 5* facilities

2026-06-22 • via Nuitee
R
Raed • couple • sa
10
2026-06-15 • via Nuitee