Palacio Santa Clara, Autograph Collection

Hotels
•
Autograph Collection
9.2 (294 reviews)
Calle Pascual y Genis 22 , Valencia , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Lovely breakfast
Beautiful design
Cons:
Overpriced
Issues with room quality
Limited amenities

Categories

Cleanliness
8.98
General sentiment was positive, but some mentioned issues with pillow comfort.
Service
9.95
Multiple reviews highlight exceptional service and friendly staff.
Location
9.69
Great location mentioned frequently as a pro.
Room Quality
8.44
Some reviews indicated issues with room conditions.
Amenities
8.97
Good amenities were noted, although some guests desired more facilities like bike rentals.
Value for Money
8.43
Guests described the hotel as beautiful but overpriced.
Food and Beverage
9.48
Several mentions of the fantastic breakfast and overall dining experience.
Overall Experience
9.65
Overall very positive experiences shared in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:55

Property Description

Luxurious Accommodations
Palacio Santa Clara, Autograph Collection offers elegant rooms with modern amenities including a flat-screen TV, safety deposit box, and a coffee machine. Some units even boast stunning city views, ensuring a memorable stay.

Convenient Location
Situated just 700 meters from the city centre and 400 meters from Norte Train Station, guests can easily explore Valencia's top attractions such as Turia Gardens and Basilica de la Virgen de los Desamparados. The proximity to Valencia Airport, only 8 km away, adds to the convenience for travelers.

Exceptional Service
With multilingual staff fluent in Arabic, English, Spanish, and French, guests can expect top-notch service and personalized recommendations for exploring the area. From a shared lounge to room service, every aspect of your stay is carefully curated for a truly unforgettable experience.

Book your stay at Palacio Santa Clara, Autograph Collection now for a luxurious and convenient Valencia getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 294 reviews
Cleanliness: 8.98
Service: 9.95
Location: 9.69
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.65
D
Damien • couple • fr
10
2026-01-31 • via Nuitee
D
D-vich • family_with_children • es
8
2026-01-27 • via Nuitee
B
Bartolomé • couple • es
9
2026-01-26 • via Nuitee
V
Viviana • couple • pr
10
2026-01-23 • via Nuitee
M
Maksym • solo_traveller • ua
10
2026-01-19 • via Nuitee
H
H William • couple • us
7
2026-01-19 • via Nuitee
O
Omar • couple • ch
9
2026-01-19 • via Nuitee
C
Carla • solo_traveller • pt
10
Excelente!
Pros:

Hotel maravilhoso, com um serviço excepcional, muito bem localizado e com um pequeno almoço excelente

Cons:

nada!

2026-01-19 • via Nuitee
I
Ivan • couple • gb
10
Fantastic staff and location. We will be staying again.
Pros:

Staff were fantastic and the breakfast was lovely. An excellent hotel in a great location.

Cons:

Nothing comes to mind

2026-01-11 • via Nuitee
J
JEFERSON • couple • br
10
Excelente
Pros:

De tudo!

Cons:

Nao houve.

2026-01-03 • via Nuitee
V
Ventura • solo_traveller • es
7
2026-01-01 • via Nuitee
J
jaime • family_with_children • es
8
2025-12-25 • via Nuitee
K
Karoline • couple • at
10
Pros:

sehr freundliches Personal

2025-12-22 • via Nuitee
P
peter • couple • gb
9
Lovely hotel for a stay in Valencia
Pros:

Prime location and excellent value for money with lovely friendly helpful staff.

2025-12-17 • via Nuitee
J
James • solo_traveller • gb
9
Lovely well priced hotel in central Valencia
Pros:

Beautiful decor; friendly helpful staff. Nice room though I did find the shower awkward to use - the tap was stiff and the water pressure poor

Cons:

As above

2025-12-13 • via Nuitee
G
Guillermo Alberto • family_with_children • br
10
Pros:

La atencion de los funcionarios, el cuarto y excelente desayuno

Cons:

Nada para reclamar.

2025-12-08 • via Nuitee
R
Rosemary • couple • au
9
2025-12-08 • via Nuitee
R
Ronald • couple • es
9
2025-11-28 • via Nuitee
T
Tamar • solo_traveller • ge
10
Excellent
Pros:

Design

Cons:

Reception don't speak well non English nor Spanish

2025-11-21 • via Nuitee
J
Jo • extended_group • gb
9
2025-11-13 • via Nuitee