Palacio Santa Clara, Autograph Collection

Hotels
•
Autograph Collection
9.2 (310 reviews)
Calle Pascual y Genis 22 , Valencia , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Lovely breakfast
Beautiful design
Cons:
Overpriced
Issues with room quality
Limited amenities

Categories

Cleanliness
8.98
General sentiment was positive, but some mentioned issues with pillow comfort.
Service
9.95
Multiple reviews highlight exceptional service and friendly staff.
Location
9.69
Great location mentioned frequently as a pro.
Room Quality
8.44
Some reviews indicated issues with room conditions.
Amenities
8.97
Good amenities were noted, although some guests desired more facilities like bike rentals.
Value for Money
8.43
Guests described the hotel as beautiful but overpriced.
Food and Beverage
9.48
Several mentions of the fantastic breakfast and overall dining experience.
Overall Experience
9.65
Overall very positive experiences shared in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:55

Property Description

Luxurious Accommodations
Palacio Santa Clara, Autograph Collection offers elegant rooms with modern amenities including a flat-screen TV, safety deposit box, and a coffee machine. Some units even boast stunning city views, ensuring a memorable stay.

Convenient Location
Situated just 700 meters from the city centre and 400 meters from Norte Train Station, guests can easily explore Valencia's top attractions such as Turia Gardens and Basilica de la Virgen de los Desamparados. The proximity to Valencia Airport, only 8 km away, adds to the convenience for travelers.

Exceptional Service
With multilingual staff fluent in Arabic, English, Spanish, and French, guests can expect top-notch service and personalized recommendations for exploring the area. From a shared lounge to room service, every aspect of your stay is carefully curated for a truly unforgettable experience.

Book your stay at Palacio Santa Clara, Autograph Collection now for a luxurious and convenient Valencia getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 310 reviews
Cleanliness: 8.98
Service: 9.95
Location: 9.69
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.65
E
Ebru • couple • tr
9
2026-04-11 • via Nuitee
E
Eva • couple • at
7
Pros:

Perfect Location, excellent breakfast, very friendly staff.

Cons:

We booked quite late, so we got a tiny courtyard room, very dark. From afternoon to midnight, we heard the music of the rooftop bar in our room which is quite always the same

2026-04-11 • via Nuitee
E
Ebru • solo_traveller • tr
9
2026-04-11 • via Nuitee
C
Christian • couple • nl
10
Pros:

Het personeel was ontzettend vriendelijk en behulpzaam. Verder waren ze meedenkend mocht dat nodig zijn.
Het gebouw was werkelijk prachtig!

2026-04-11 • via Nuitee
O
Oksana • couple • ua
10
Cozy and beautiful
Pros:

We stayed at Palacio Santa Clara during the Las Fallas festival and had a great experience. The hotel is beautiful, clean, and very comfortable. Despite the festival and fireworks in Valencia, it was surprisingly quiet inside, and we could rest well at night. The staff were very friendly and helpful, and the location is perfect for exploring the city. Highly recommended!

Cons:

Nothing

2026-03-23 • via Nuitee
D
Diler • family_with_children • tr
10
2026-03-22 • via Nuitee
A
Anke • couple • de
8
Ein tolles Hotel mitten in der Stadt
Pros:

Tolle Lage mitten in der Stadt, alle Sehenswürdigkeiten sind fußläufig erreichbar. Das Hotel ist klein und fein, alles sehr gesetzt und ruhig. Uns hat nichts gefehlt, alles top.

2026-03-19 • via Nuitee
J
Jörg • couple • de
9
Ideal für einen Städtetrip nach Valencia, um die Stadt zu erleben.
Pros:

Das Hotel ist sehr zentral gelegen, stilvoll gestaltet und möbliert, gemütlich und freundliches Personal. Zentral in der Stadt und an der Metro gelegen.

2026-03-17 • via Nuitee
L
LIGIA GRANATE • couple • pt
9
Pros:

Tudo óptimo , funcionários, camas. localização e pequeno almoço!
A voltar!

Cons:

de nada

2026-03-16 • via Nuitee
A
Anthony J • couple • gb
9
Pros:

seats too low! other than that fine

2026-03-15 • via Nuitee
M
Marcel • couple • nl
9
2026-03-12 • via Nuitee
A
Anna • couple • pl
10
Klimatyczny hotel w pięknej kamienicy w samym sercu miasta, z niezwykle miłą obsługą i pysznymi, różnorodnymi śniadaniam
Pros:

Świetna lokalizacja i miła, pomocna obsługa. Szeroki wybór i bardzo smaczna oferta śniadaniowa. Klimatyczny hotel w pięknej kamienicy, praktycznie w samym sercu miasta. Goście są cudownie zaopiekowani i przyjęci ze strony hotelu.

Cons:

Czystość 8/10, mogłoby być lepiej jak na taki standard hotelu.

2026-03-11 • via Nuitee
A
Adrian Almenning • couple • no
10
2026-03-10 • via Nuitee
M
Martin • couple • gb
9
2026-03-04 • via Nuitee
J
Juan luis • couple • es
9
2026-02-27 • via Nuitee
P
Paula • couple • es
10
Excelente
Pros:

Muy bien trato y atención al cliente excelente y 24h.

2026-02-24 • via Nuitee
E
Emoke • couple • hu
10
We liked our stay at Palacio Santa Clara, highly recommend it :)
Pros:

Kind, professional staff, early check-in. Clean rooms, proximity to the center, public transport

Cons:

-

2026-02-22 • via Nuitee
D
Damien • couple • fr
10
2026-01-31 • via Nuitee
D
D-vich • family_with_children • es
8
2026-01-27 • via Nuitee
B
Bartolomé • couple • es
9
2026-01-26 • via Nuitee